Top 997 Patient access Jobs in Ann Arbor, Mi

Patient Services Intermediate
University of Michigan —Ann Arbor, MI
- $45,219.20 - $65,603.20 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
Patient Services Intermediate (IR Scheduler)
University of Michigan —Ann Arbor, MI
- $45,219.20 - $65,603.20 a year
- Full-time
- Remote
- Background check
- Microsoft Outlook
- Mid-level
4d
Scheduling Specialist, Patient Access
Trinity Health Michigan —Ann Arbor, MI
- Part-time
- Hospital
- Customer service
- Mid-level
- Disability insurance
- Health insurance
12d
Medical Support Assistant (Advanced)
US Veterans Health Administration —Ann Arbor, MI
- $54,773 - $71,204 a year
- Online Application
- Background check
- Word processing
- Writing skills
4d
Call Center Representative - Ann Arbor
Trinity Health Michigan —Ann Arbor, MI
- Full-time
- Medical office experience
- High school diploma or GED
- 1 year
7d
Representative, Patient Access
Trinity Health Michigan —Ann Arbor, MI
- $16.92 an hour
- Part-time
- Inpatient
- Research
- High school diploma or GED
- Disability insurance
- Health insurance
Growth Associate (Part Time)
Flourish Health —Ann Arbor, MI
- $25,000 - $29,000 a year
- Part-time
- Remote
- 18 years or older
- Adults
- US work authorization
- Paid time off
Quick Apply
Patient Services Senior
University of Michigan —Ann Arbor, MI
- $47,465.60 - $68,868.80 a year
- Full-time
- Background check
- Surgery
- High school diploma or GED
- Health insurance
- Dental insurance
Growth Associate (Full Time)
Flourish Health —Ann Arbor, MI
- Full-time
- Remote
- 18 years or older
- Adults
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Call Center Rep Senior
University of Michigan —Ann Arbor, MI
- $47,465.60 - $68,868.80 a year
- Full-time
- Hybrid work
- Microsoft Word
- Background check
- High school diploma or GED
- Health insurance
- Dental insurance
1d
Patient Access Representative
Trinity Health Michigan —Ann Arbor, MI
- $16.92 an hour
- Full-time
- Mid-level
- High school diploma or GED
- ER
- Disability insurance
- Health insurance
Medical Receptionist - Primary Care West Arbor
Trinity Health Michigan —Ann Arbor, MI
- Full-time
- Primary Care
- High school diploma or GED
- 1 year
8d
Service Center Representative - Surgery
Trinity Health Michigan —Ann Arbor, MI
- Full-time
- Surgery
- High school diploma or GED
- Entry level
- Opportunities for advancement
19h
Transportation Assistant
US Veterans Health Administration —Ann Arbor, MI
- $55,658 - $72,358 a year
- Online Application
- Background check
- Psychiatry
- Customer service
7d
Medical Receptionist - Primary Care Ann Arbor
Trinity Health Michigan —Ypsilanti, MI
- Full-time
- Primary Care
- High school diploma or GED
- 1 year
8d
Phlebotomist
University of Michigan —Ann Arbor, MI
- $41,600 - $53,352 a year
- Full-time
- Background check
- Computer literacy
- Inpatient
- Health insurance
- Dental insurance
Medical Receptionist - Primary Care Dominos Farms
Trinity Health Michigan —Ann Arbor, MI
- Part-time
- Primary Care
- High school diploma or GED
- 1 year
19h
Medical Receptionist - Obstetrics & Gynecology West Arbor
Trinity Health Michigan —Ann Arbor, MI
- Full-time
- High school diploma or GED
- Ob/Gyn
- 1 year
Medical Receptionist - Endocrinology Arbor Park
Trinity Health Michigan —Ypsilanti, MI
- Full-time
- High school diploma or GED
- 1 year
- Entry level
8d
Patient Care Technician
Eisenhower Center —Ann Arbor, MI
- $18.40 an hour
- Part-time
- Experience working with individuals with disabilities
- High school diploma or GED
- Driver's License
- Disability insurance
- Health insurance
Quick Apply

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Patient Services Intermediate

University of Michigan -
Ann Arbor, MI

Apply Now

Job Details

Full-time
$45,219.20 - $65,603.20 a year

Qualifications

Customer communication
Microsoft Excel
Microsoft Outlook
In-person customer service
High school diploma or GED

Full Job Description

Job Summary

Provide high-level clerical, scheduling, and administrative support within a Pediatric Cardiology outpatient clinic setting. This position supports daily clinic operations, patient access, provider scheduling coordination, insurance authorization processes, charge reconciliation, and patient flow activities while maintaining excellent customer service and collaboration with multidisciplinary teams.

Responsibilities*

Provide professional and courteous telephone support for patients, families, referring providers, and internal staff.
Perform front desk operations including patient check-in/check-out, registration verification, insurance updates, and follow-up appointment scheduling.
Coordinate patient scheduling, rescheduling, cancellations, and referral management through MiChart/EPIC.
Support efficient patient flow in collaboration with providers, nursing staff, and sonographers.
Obtain and coordinate prior authorizations for clinic visits, diagnostic testing, and procedures; serve as a resource for insurance and manage care-related questions.
Process medical record requests, manage incoming fax documentation, and ensure timely scanning and indexing into MiChart.
Maintain provider clinic templates and schedules as a CSU Super User/Template Editor within MiChart.
Retrieve and track outreach and hospital-based echo documentation for operational and billing purposes.
Complete monthly charge reconciliation activities to support accurate billing processes.
Back up support for Daily Red Bag Checks
Maintain clinic supply inventory and coordinate ordering to support daily operations.
Process and distribute incoming and outgoing mail, overnight deliveries, and electronic communications.
Identify operational concerns and participate in workflow improvement and problem-resolution efforts.
Demonstrate flexibility, independent judgment, strong organizational skills, and the ability to manage multiple priorities in a fast-paced clinical environment.
Maintain collaborative working relationships across ambulatory care units and operational teams.
Monitor and maintain a clean, organized, and welcoming patient waiting area.
Perform additional administrative duties and special projects assigned.

Required Qualifications*

High School Diploma or GED required
Minimum of 3 years experience.
Excellent attendance and reliability
Previous PSA experience
Strong organizational, time management, and problem-solving skills
Ability to work independently with minimal supervision
Experience with MiChart/EPIC preferred
Proficiency in Microsoft Word, Excel, and Outlook
Excellent customer service and communication skills

Desired Qualifications*

Experience obtaining prior authorizations for clinic and procedural services
Experience with patient charge entry and reconciliation processes
Experience with complex provider scheduling in a clinical setting
Prior ambulatory or specialty clinic experience preferred

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Union Affiliation

This position is covered under the collective bargaining agreement between the U-M and the Service Employees International Union (SEIU), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.

Job Opening ID

279351

Working Title

Patient Services Intermediate

Job Title

Patient Services Intermediate

Work Location

Michigan Medicine - Ann Arbor

Ann Arbor, MI

Modes of Work

Onsite

Full/Part Time

Full-Time

Regular/Temporary

Regular

FLSA Status

Nonexempt

Organizational Group

Um Hospital

Department

MM Peds Cardiology-Lansing

Posting Begin/End Date

8/17/2026 - 8/24/2026

Salary

$45,219.20 - $65,603.20

Career Interest

Service Employees Intl Union (SEIU)

Apply Now

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Job Summary

Responsibilities*

Required Qualifications*

Desired Qualifications*

Modes of Work

Union Affiliation

Background Screening

Application Deadline

U-M EEO Statement

Job Opening ID

Working Title

Job Title

Work Location

Modes of Work

Full/Part Time

Regular/Temporary

FLSA Status

Organizational Group

Department

Posting Begin/End Date

Salary

Career Interest