Top 12 Remote help desk Jobs in Ann Arbor, Mi

IT Support Analyst II
HCTec —Northville, MI
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
1d
Customer Help Desk Tech Inter
University of Michigan —Ann Arbor, MI
- Full-time
- Background check
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Help Desk Specialist
The Medical Team —Livonia, MI
- Weekends as needed
- Hybrid work
- Background check
- Mid-level
- Office
22h
Senior Desktop Support Specialist
University of Michigan —Ann Arbor, MI
- $70,000 - $80,000 a year
- Full-time
- Background check
- Laboratory
- Classroom
- Disability insurance
- Health insurance
8d
Help Desk Level II & Level III
True World Group —Novi, MI
- $53,000 - $63,000 a year
- Full-time
- Hybrid work
- Computer science
- Azure
- Computer Science
- Disability insurance
- Health insurance
Quick Apply
IT Help Desk Technician
GENERAL RV CENTER —Wixom, MI
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
5d
Helpdesk Technician – Tier 1 Development Program
Smart Ass Nerds, LLC —Livonia, MI
- $15.00 - $17.50 an hour
- Part-time
- Computer science
- Computer Science
- Computer literacy
- Paid time off
- Employee discount
Quick Apply
2d
Information Solutions Technician
Hospice of Michigan —Ann Arbor, MI
- Full-time
- Computer Science
- English
- Research
Quick Apply
Desktop Support I
Lake Trust Credit Union —Brighton, MI
- Full-time
- Computer science
- Computer Science
- Bachelor of Science
- Health insurance
- 401(k) matching
IT Support Specialist
Firebolt Group Inc —Wixom, MI
- $50,000 - $65,000 a year
- Full-time
- Mid-level
- Office
- Windows
Quick Apply
11h
Financial Systems Mgr Sr
University of Michigan —Ann Arbor, MI
- Full-time
- Hybrid work
- Background check
- 3 years
- GAAP
- Health insurance
- Dental insurance
13d

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remote help desk jobs near ann arbor, mi

IT Support Analyst II

HCTec -
Northville, MI

Quick Apply

Job Details

Full-time
1 day ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Full Job Description

We are seeking an experienced IT Support Analyst II to join our team. The IT Support Analyst II will be responsible for providing technical support and assistance to clients, ensuring that their systems and software are up and running smoothly. The ideal candidate will have a strong technical background, excellent problem-solving abilities, excellent communication abilities and the ability to lead projects and mentor junior team members. This is a hybrid position, including onsite support.

Essential Functions:

To perform this job, an individual must perform each essential function satisfactorily with or without reasonable accommodation.

1. Provide remote and on-site technical support and assistance to end-users for hardware, software, and network-related issues.

2. Answer and respond to and resolve help desk requests in a timely manner.

3. Analyze and troubleshoot complex technical problems and provide effective solutions.

4. Install, configure, and troubleshoot computer hardware and software, printers, and other peripherals.

5. Perform routine maintenance on computer systems, such as backups and software updates.

6. Manage user accounts and permissions across various systems and applications.

7. Participate in the development and implementation of IT policies and procedures.

8. Document and maintain a knowledge base of common issues and solutions.

9. Assist with the testing and implementation of new software and hardware.

10. 24/7 On-Call IT Support rotation.

11. Travel to client locations in the local area.

Knowledge, Skills, & Abilities:

Education:

· Bachelor's degree in Computer Science, Information Technology, or related field.

· 2+ years of experience in IT support or related role.

Experience:

· Strong technical skills in Windows and/or Mac operating systems, Microsoft Office, Active Directory, and network technologies.

· Experience with server administration and virtualization technologies.

· Excellent written and verbal communication skills.

Requirements

· Ability to work independently and in a team environment.

· Strong problem-solving and analytical skills.

· Relevant certifications such as A+, Network+, ITIL, MCSA, CCNA, or ITIL are a plus.

· Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus.

INDCORP

Job Type: Full-time

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

People with a criminal record are encouraged to apply

Ability to Relocate:

Northville, MI 48167: Relocate before starting work (Required)

Work Location: Hybrid remote in Northville, MI 48167

Quick Apply

Refine Your Search

remote help desk jobs in ann arbor, mi

IT Support Analyst II

Customer Help Desk Tech Inter

Help Desk Specialist

Senior Desktop Support Specialist

Help Desk Level II & Level III

IT Help Desk Technician

Helpdesk Technician – Tier 1 Development Program

Information Solutions Technician

Desktop Support I

IT Support Specialist

Financial Systems Mgr Sr

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