Top 1247 Customer assistant Jobs in Ann Arbor Mi

Patient Services Associate
University of Michigan —Ypsilanti, MI
- $43,056.00 - $62,462.40 a year
- Full-time
- Background check
- High school diploma or GED
- Clinic
- Health insurance
- Dental insurance
Administrative Assistant
Patriot Growth Insurance Services, LLC —Ann Arbor, MI
- $24.04 - $26.44 an hour
- Full-time
- Microsoft Outlook
- Administrative experience
- Organizational skills
- Paid parental leave
- Disability insurance
Quick Apply
10d
Patient Care Technician
University of Michigan —Ann Arbor, MI
- $41,600.00 - $62,462.40 a year
- Full-time
- Background check
- Ability to walk for extended periods
- High school diploma or GED
- Health insurance
- Dental insurance
4d
Administrative Assistant Level III
City of Ann Arbor —Ann Arbor, MI
- $22.41 an hour
- Monday to Friday
- Office
- High school diploma or GED
- Data entry
- Paid holidays
- Health insurance
Quick Apply
11d
Administrative Assistant
Southwest Foodservice Excellence, LLC —Ypsilanti, MI
- $20 an hour
- Weekends as needed
- Research
- High school diploma or GED
- US work authorization
- Flexible schedule
7d
Administrative Assistant
Humane Society of Huron Valley —Ann Arbor, MI
- Full-time
- Microsoft Excel
- Writing skills
- Mid-level
Quick Apply
HR Assistant Intermediate
University of Michigan —Ann Arbor, MI
- $44,000 - $52,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Customer Service Representative
Associa —Ann Arbor, MI
- Microsoft Excel
- Microsoft Outlook
- Office
Assitant Community Manager
American Association Management, Inc. —Ann Arbor, MI
- $40,000 - $50,000 a year
- Full-time
- Microsoft Excel
- No experience needed
- Data entry
- Paid holidays
- Health insurance
Quick Apply
ITS Administrative Assistant, Intermediate
University of Michigan —Ann Arbor, MI
- Full-time
- Hybrid work
- Customer service
- Mid-level
- Office
- Disability insurance
- Health insurance
1d
Administrative Assistant
Associa —Ann Arbor, MI
- Overtime
- Office
- Conflict management
- Communication skills
Quick Apply
10- Month Technical Assistant
Ann Arbor Public Schools —Ann Arbor, MI
- Online Application
- School experience
- Basic math
- Mid-level
Physical Therapy Assistant
Synergy Health Partners MSO, LLC —Livonia, MI
- $24 - $34 an hour
- Full-time
- Customer service
- Physical & Rehabilitation Medicine
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
12d
Physician Assistant/Nurse Practitioner for our Michigan Offices
Allure Medical —Livonia, MI
- 8 hour shift
- Management
- Surgery
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Assistant Pre-Construction Manager
CCI Industrial Constructors —Brighton, MI
- Full-time
- Construction site
- 5 years
- Travel
- Health insurance
- Dental insurance
Quick Apply
Assistant Manager / Sales Professional
Lifestyles Hot Tubs —Ann Arbor, MI
- $16 an hour
- Full-time
- Mid-level
- Recruiting
- In-person
- Paid training
- Paid holidays
Quick Apply
Assistant Restaurant Manager
Union Burgers d.b.a Burger King —Walled Lake, MI
- Up to $20 an hour
- Weekends as needed
- Restaurant management
- Mid-level
- Office
- Paid training
- Health insurance
Quick Apply
Shift Lead
Pita Way —Ann Arbor, MI
- $16 - $19 an hour
- Full-time
- Restaurant
- Entry level
- Flexible schedule
Quick Apply
Receptionist
Dr. Mold —Milford, MI
- From $12.50 an hour
- Full-time
- Hybrid work
- Bilingual
- Microsoft Outlook
- Inventory management
- Flexible schedule
Quick Apply
3d
Assistant Salon Manager / Hair Stylist
Cookie Cutters Haircuts for Kids —Northville, MI
- $30 - $40 an hour
- Part-time
- Barbering License
- Cosmetology License
- Mid-level
- Paid holidays
- Paid time off
Quick Apply

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Patient Services Associate

University of Michigan -
Ypsilanti, MI

Apply Now

Job Details

Full-time
$43,056.00 - $62,462.40 a year

Benefits

Health insurance
Dental insurance
Vision insurance

Qualifications

Customer communication

Full Job Description

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Job Summary

Check in and check out patients, schedule patients for appointments, tests, and consults. Ensure all pertinent information is available for patient visits. Prepare, maintain and update forms/records. Provide general information to staff and patients. Verify, update patient information, obtain referrals and/or authorizations. Manage incoming telephone calls, confirm patient appointments and other pre-arrival requirements. Process patient charges, collect payments and reconcile cash collections.

Responsibilities*

Basic Function and Responsibilities

Fully functioning staff member. Could be promoted to this level after proven ability to fully function as a Patient Services Assistant. May also perform some telephone triage and administrative support.

Accurately and efficiently schedule patient appointments utilizing Cadence. Management of pre-arrival functions to assure all necessary information has been obtained for clinic visits.
Serve as a resource for physicians and other staff, patients, and outside third parties for insurance authorizations and other managed care related issues.
Respond to patient inquiries related to special requirements of insurance plans, directing patient to insurance carrier as needed to address coverage and benefit questions.
Assist patients with payment questions on the phone or in person. Collect payments, copays and past due balances at patient check out using established department guidelines.
Reconcile clinic cash collections and credit card transactions daily according to specified clinic standards.
Ensure completeness of visit information including type of visit, reason for service, charge for service and diagnostic codes for processing professional and facility charges. Participate in creating efficient patient flow coordinating with nursing/medical assistant staff and faculty.

RELATED DUTIES

Perform other duties as assigned.

Required Qualifications*

Graduation from high school or an equivalent combination of education and experience

Desired Qualifications*

1 year of customer service experience
Knowledge of basic medical terminology.
Experience working within a large, complex health care setting.
Familiarity with UMHS electronic medical record systems.
Knowledge of University policies and procedures.

Exceptional interpersonal skills and ability to work well within a team setting.
Communicates effectively.
Demonstrates active listening, written, verbal and information technology skills.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

Excellent medical, dental and vision coverage effective on your very first day
2:1 Match on retirement savings

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Union Affiliation

This position is covered under the collective bargaining agreement between the U-M and the Service Employees International Union (SEIU), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.

Job Opening ID

276149

Working Title

Patient Services Associate

Job Title

Patient Services Associate

Work Location

Ypsilanti

Ypsilanti, MI

Modes of Work

Onsite

Full/Part Time

Full-Time

Regular/Temporary

Regular

FLSA Status

Nonexempt

Organizational Group

Um Hospital

Department

MM Ypsilanti Health Center Cor

Posting Begin/End Date

8/19/2026 - 9/02/2026

Salary

$43,056.00 - $62,462.40

Career Interest

Service Employees Intl Union (SEIU)

Apply Now

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Mission Statement

Job Summary

Responsibilities*

Required Qualifications*

Desired Qualifications*

Why Join Michigan Medicine?

Modes of Work

Union Affiliation

Background Screening

Application Deadline

U-M EEO Statement

Job Opening ID

Working Title

Job Title

Work Location

Modes of Work

Full/Part Time

Regular/Temporary

FLSA Status

Organizational Group

Department

Posting Begin/End Date

Salary

Career Interest