Top 66 Desk support Jobs in Anna, Il

IT Service Desk Analyst
Rural Health, Inc. —Anna, IL
- $22 - $23 an hour
- Full-time
- Customer service
- 5 years
- HIPAA
- Health savings account
- Health insurance
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9d
Front Desk Lead Hand
Cross Point Animal Hospital —Cape Girardeau, MO
- $21 - $30 an hour
- Part-time
- Customer service
- Basic math
- Mid-level
- Employee discount
- Professional development assistance
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Front Desk Receptionist-Optometry Office
Leet EyeCare —Cape Girardeau, MO
- From $17 an hour
- Full-time
- Background check
- Customer service
- Medical office experience
- Health insurance
- 401(k)
Quick Apply
8d
Board Certified Behavior Analyst - Hope Behavioral Consulting
Hope —Herrin, IL
- $75,000 - $85,000 a year
- Full-time
- 5 years
- Mid-level
- Master's degree
- Health savings account
- Paid holidays
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Strategic Relations Representative
First American Financial Corporation —Illinois
- Research
- Mid-level
- Office
- Employee stock purchase plan
- Health insurance
Physician Assistant (PA) | Collaborative Specialty Wellness Clinic | No Nights, Weekends, or Holiday
True Test HRT —Cape Girardeau, MO
- $65 - $80 an hour
- Full-time
- Background check
- Mid-level
- Master's degree
- Paid holidays
- Paid time off
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Telehealth Counselor - Illinois
ComPsych Corporation —Illinois
- $55,000 - $70,000 a year
- Full-time
- Remote
- Customer service
- Mid-level
- Residential
- Wellness program
- Health insurance
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Carbondale, IL
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
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Retail Merchandising Field Specialist
Channel Partners —Cape Girardeau, MO
- $18 an hour
- Part-time
- 18 years or older
- Customer service
- Merchandising
- Paid training
- 401(k)
Front Desk
MARION EYE CENTERS LTD —Cape Girardeau, MO
- Full-time
- HIPAA
- High school diploma or GED
- Clinic
- Paid holidays
- Health insurance
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Front Desk Receptionist
Northwestern Mutual —Cape Girardeau, MO
- $42,000 - $50,000 a year
- Full-time
- Background check
- Computer literacy
- Office
- Paid holidays
- Disability insurance
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Administrative Assistant - Jackson
State of Missouri —Cape Girardeau, MO
- $42,504 - $52,008 a year
- Full-time
- Office
- Administrative experience
- 1 year
9d
MO SEMO - Job Center Assistant
Educational Data Systems, Inc. —Cape Girardeau, MO
- $39,375 a year
- Part-time
- Office
- Entry level
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Member Services Representative
Planet Fitness —Cape Girardeau, MO
- Part-time
- Background check
- 18 years or older
- Computer literacy
- Health savings account
- AD&D insurance
Front Desk Receptionist
La Quinta Inn & Suites Jackson,MO —Jackson, MO
- From $15.75 an hour
- Part-time
- Bilingual
- Google Workspace
- Computer literacy
Quick Apply
8d
Cashier
Home Depot —Marion, IL
- $16 - $17 an hour
- 1 year
- Entry level
Pro Customer Service/Sales
Home Depot —Marion, IL
- $16 - $18 an hour
- Entry level
- Commercial
Programs Manager II
General Dynamics Ordnance & Tactical Systems —Marion, IL
- $92,000 - $125,000 a year
- Full-time
- Microsoft Excel
- Mid-level
- Team management
- Commuter assistance
- Paid holidays
8d
Supervisor, Production
General Dynamics Ordnance & Tactical Systems —Marion, IL
- $69,900 - $94,500 a year
- Full-time
- Microsoft Excel
- Mid-level
- 3 years
- Commuter assistance
- Paid holidays
4d
Front End Lead (Illinois)
Rural King —Murphysboro, IL
- $17.50 - $21.35 an hour
- Weekends as needed
- Mid-level
- 3 years
- Retail management
- Health insurance
- 401(k) matching

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desk support jobs near anna, il

IT Service Desk Analyst

Rural Health, Inc.
Anna, IL

Quick Apply

Job Details

Full-time
$22 - $23 an hour
9 days ago

Benefits

Health savings account
Health insurance
Dental insurance
Paid time off
Vision insurance
Life insurance
Retirement plan

Qualifications

Non-technical user support
Operating systems
Customer service
Windows
Microsoft Office
Bachelor's degree
Internal employee customer service
Computer networking
Help desk

Full Job Description

Rural Health, Inc. is seeking a full-time IT Service Desk Analyst to join our Information Technology Department. This position plays an important role in supporting daily technology operations across the organization, including employee support, patient-facing technology needs, system access, hardware/software troubleshooting, cybersecurity awareness, vendor coordination, and the implementation of new technology.

REQUIRED QUALIFICATIONS:

Excellent customer service, communication and organizational skills.
Strong technical knowledge.
Ability to support both technical and non-technical employees who are having technical issues in a fast-paced healthcare environment.
Ability to work well in a team environment.
Professional attitude and ability to work well under pressure.
Bachelor's degree in related field required or 5 years of equivalent work experience.

PREFERRED QUALIFICATIONS:

Previous IT help desk, service desk, or desktop support expertise.
Experience supporting Windows desktop environments.
Healthcare IT experience.
Experience with EHR systems, phone systems, printers, networking, cybersecurity, or vendor support.
Minimum 4 year of professional IT support.
Minimum 2 years of experience in a healthcare environment is preferred.

The IT Service Analyst will:

Provide first and secondary level IT support for staff across multiple departments and locations.

Respond to service requests involving computers, phones, printers, scanners, software, user accounts, network access, email, EHR-related support, and other business systems.

Support patient-related technology needs when appropriate, including issues involving patient communication systems, check-in workflows, portal-related concerns, telehealth support, and other patient-facing technology tools.

Follow escalation procedures and assign issues to the appropriate IT team member, vendor, or support resource when needed.

Document issues, resolutions, follow-up steps, and recurring problems in the appropriate tracking systems.

Assist with onboarding and offboarding technology needs such as user setup, access changes, equipment preparation, and account removal.

Help monitor, identify, and report cybersecurity concerns. This includes suspicious activity, phishing attempts, access issues, and potential security incidents.

Assist with installing security updates, endpoint protection, software patches, and other measures to help protect systems and information.

Help maintain audit logs, asset records, software records, equipment inventory, and other IT documentation.

Maintain patient and business confidentiality at all times.

Comply with the Rural Health, Inc. Standard of Conduct, Compliance Program, HIPAA, policies, procedures, and all applicable privacy/security requirements.

Perform other duties as assigned by the Chief Information Officer to support the organizations goal of providing quality healthcare services.

WORK ENVIRONMENT:

This position supports a busy healthcare organization where technology directly impacts staff productivity, patient care, communication, and daily operations. The ideal candidate must be dependable, responsive, organized, and comfortable handling a wide variety of requests throughout the day.

This role may require moving between departments or locations, assisting users at their workstations, coordinating with outside vendors, and responding to urgent issues that affect business operations or patient care.

This position may also assist with the organizations continued growth and modernization.

Rural Health, Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Full-time

Pay: $22.00 - $23.00 per hour

Benefits:

Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance

Education:

Bachelor's (Preferred)

Experience:

Help desk: 1 year (Preferred)
Windows: 1 year (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

desk support jobs in anna, il

IT Service Desk Analyst

Front Desk Lead Hand

Front Desk Receptionist-Optometry Office

Board Certified Behavior Analyst - Hope Behavioral Consulting

Strategic Relations Representative

Physician Assistant (PA) | Collaborative Specialty Wellness Clinic | No Nights, Weekends, or Holiday

Telehealth Counselor - Illinois

Now Hiring IT and Telecom Field Technicians

Retail Merchandising Field Specialist

Front Desk

Front Desk Receptionist

Administrative Assistant - Jackson

MO SEMO - Job Center Assistant

Member Services Representative

Front Desk Receptionist

Cashier

Pro Customer Service/Sales

Programs Manager II

Supervisor, Production

Front End Lead (Illinois)

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