Top 639 Client server engineer Jobs in Annapolis Junction, Md

Customer Support Specialist 1 – 2
RealmOne —Columbia, MD
- $102,000 - $173,000 a year
- Weekends as needed
- Mid-level
- 3 years
- Commercial
- Paid training
- Paid parental leave
8d
Lead, Engineering Excellence
Bain & Co. —Washington, DC
- $179,875 - $203,925 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Office
- Wellness program
- Paid holidays
Quick Apply
Site Reliability Engineer - TS/SCI with Poly
General Dynamics Information Technology —Annapolis Junction, MD
- $128,039 - $173,229 a year
- Computer Science
- 5 years
- Senior level
- Paid time off
- 401(k) matching
VDI Engineer - TS/SCI
General Dynamics Information Technology —Annapolis Junction, MD
- $147,292 - $199,278 a year
- Azure
- System design
- Office
- Paid time off
- 401(k) matching
Mac Engineer
Digital Consultants, LLC —Bethesda, MD
- $110,000 - $136,000 a year
- Full-time
- Microsoft Outlook
- Office
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
9d
VMWare Engineer - TS/SCI w/ Polygraph
General Dynamics Information Technology —Annapolis Junction, MD
- $147,292 - $199,278 a year
- Azure
- 6 years
- Office
- Paid time off
- 401(k) matching
VDI Engineer - TS/SCI with Polygraph
General Dynamics Information Technology —Annapolis Junction, MD
- $144,500 - $195,500 a year
- Azure
- Office
- Windows
- Paid time off
- 401(k) matching
Onsite Network & Systems Engineer
Optimal Networks, LLC —Washington, DC
- $90,000 - $110,000 a year
- Full-time
- Background check
- Bachelor of Science
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
8d
Principal Site Reliability Engineer, Infrastructure Observability
T. Rowe Price —Owings Mills, MD
- $159,000 - $339,000 a year
- Full-time
- Hybrid work
- Azure
- 5 years
- System design
- Paid time off
- Adoption assistance
Senior Systems Infrastructure Engineer & Architect (Enterprise Mission Systems SME)
Virginia Tech Applied Research Corporation —Arlington, VA
- $200,000 - $275,000 a year
- Full-time
- Analysis skills
- Travel
- US work authorization
Quick Apply
Lab Support Services Engineer - TS/SCI w/Polygraph
General Dynamics Information Technology —Annapolis Junction, MD
- $147,292 - $199,278 a year
- Laboratory experience
- 8 years
- Bachelor's degree
- Paid time off
- 401(k) matching
Senior Unified Communications (UC) Engineer
Amentum —Fort George G Meade, MD
- $200,000 - $250,000 a year
- 8 hour shift
- Microsoft Excel
- Azure
- Microsoft Outlook
- Employee stock purchase plan
- Paid holidays
Quick Apply
Software Developer Senior
N2IA Technologies —Washington, DC
- $160,000 - $195,000 a year
- Full-time
- Computer Science
- Mid-level
- Java
Quick Apply
Cloud DevOps / Credential Management Engineer
System One —Washington, DC
- $95,000 - $168,000 a year
- Azure
- Computer Science
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
UC Engineer - Senior
Amentum —Fort Meade, MD
- $180,000 - $210,000 a year
- Full-time
- System design
- In-person
- Senior level
- Health savings account
- Health insurance
Quick Apply
Senior Cyber Infrastructure Engineer & Architect (Security Platforms SME)
Virginia Tech Applied Research Corporation —Arlington, VA
- $200,000 - $275,000 a year
- Full-time
- Travel
- US work authorization
- Telemetry
Quick Apply
Engineering Manager
Empower AI Inc. —Annapolis, MD
- $170,160 - $263,380 a year
- Full-time
- Maintenance
- Office
- Windows
Senior Software Engineer
Leidos —Gaithersburg, MD
- $107,900 - $195,050 a year
- Full-time
- Azure
- 6 years
- Computer Science
Full Stack Engineer - Forward Deployed Engineer
Marathon TS —Washington, DC
- $150,000 - $220,000 a year
- Full-time
- Hybrid work
- Mid-level
- AWS
- Bachelor's degree
- Opportunities for advancement
Quick Apply
VMWare Engineer - TS/SCI w/ Polygraph
General Dynamics Information Technology —Annapolis Junction, MD
- $147,292 - $199,278 a year
- Azure
- 6 years
- Office
- Paid time off
- 401(k) matching

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client server engineer jobs near annapolis junction, md

Customer Support Specialist 1 – 2

RealmOne
Columbia, MD

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Job Details

Full-time
$102,000 - $173,000 a year
8 days ago

Benefits

Paid training
Paid parental leave
Health savings account
Paid holidays
Dental insurance
Paid time off
Parental leave
Vision insurance
Professional development assistance
Flexible schedule
Referral program

Qualifications

Customer follow-ups
Customer communication
CompTIA Security+

Full Job Description

Are you ready to become a RealmOne WARRIOR?

RealmOne was built on the principle that people matter first and foremost. We believe in providing a strong work/life balance by investing in our employees and encouraging professional and personal growth. We do this by offering exceptional benefits, flexible schedules, and the tools necessary to achieve success through paid training, mentoring, and the opportunity to work alongside top-notch industry professionals.

Join us on this journey as we execute this mission-critical contract providing architecture, engineering, integration, and maintenance across a multiple classification Enterprise network.

Your effort and expertise are crucial to the success and execution of this impactful mission. This opportunity supports an Enterprise IT contract with a team of Customer Service Specialists, Database Engineers, Information Systems Security Officers, Information Systems Security Engineers, SharePoint Developers, Systems Engineers, Network Engineers, and IT Engineers responsible for the architecture, engineering, integration, operations, maintenance and sustainment of multi-level Enterprise IT environment.

This position includes Shift Work.

Job Description:

The Customer Support Specialist is primarily responsible for providing first contact resolution for Tier 1 (Service Desk) and Tier 2 (Escalation) support via the telephone, email and chat. The CSS will provide a high-level of customer service and support to ensure each customer feels they are getting the attention they need and the IT support for problem resolution.
Willing to work overnight shift from 2300 – 0700 Sun-Thu/Tues-Sat/Mon-Fri.
Availability to work weekends and holidays.

The Customer Support Specialist shall possess the following capabilities:

Primary responsibility is to provide first contact resolution for Tier 1 (Service Desk) and Tier 2 (Escalation) support via the telephone, email and chat
Provide a high-level of customer service and support to ensure each customer feels they are getting the attention they need and the IT support for problem resolution
Responsible for recording, categorizing, prioritizing, and responding to basic user and system issues, as well as, resolving more complex user and system issues
Enter and track tickets for the requesting organization
Responsible for attending meetings that affect Help Desk Process and Procedures
Effectively communicate ticket follow-ups, system updates, improvements and outages to the customer to ensure they are well informed of current status
Solve problems using documented Standard Operating Procedures (SOP)
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all the client/server/storage/network devices, etc.
Provides support for the escalation and communication of status to agency management and global customers

Certifications Required:

Security+CE

Qualifications:

CSS1
- Able to prioritize and execute tasks in a high-pressure environment
- Strong customer service skills and the ability to work in a team-oriented, collaborative environment
CSS2
- 3-7 years of experience
- Able to prioritize and execute tasks in a high-pressure environment
- Strong customer service skills and the ability to work in a team-oriented, collaborative environment.

Position requires active Security Clearance with appropriate Polygraph

Pay Range: 102,000 - 173,000

The RealmOne pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Our approach to crafting offers considers various factors to establish an equitable and competitive compensation package. These considerations include, but are not limited to, the extent and intricacy of the role’s responsibilities, the candidate’s educational background, their work experience, and the specific competencies crucial for success in the role.

RealmOne Benefits:

Healthcare Coverage + Insurance: Medical: Three (3) rich healthcare options through CareFirst with 100% or majority company-paid premiums. Tax-advantaged health savings account available with generous employer contribution. Dental + Vision: 100% employer-paid for employees and family, with a buy-up option available.

Retirement + Savings: 401K – 10% TOTAL CONTRIBUTION – 5% safe harbor – 5% annual profit share (both immediately vested!).

Paid Time Off + More: 4 weeks starting PTO – 11 federal holidays + 2 floating holidays – Paid hours for company-required training.

Career Growth + Development: Access to FREE 24/7 learning via Udemy – Opportunities to participate in tech councils, industry initiatives, etc. – $7,500 annual Educational & Professional Development Assistance.

MORE BENEFITS…FOR EVERY LIFESTYLE! – Paid parental leave – Annual swag drops – Flexible work schedules -Generous referral bonus program – Employee appreciation + family-friendly corporate events …and much more.

ABOUT US

RealmOne is a mid-sized science and technology company dedicated to solving our customers’ toughest mission challenges.

Headquartered in Columbia, MD., RealmOne supplies advanced cybersecurity, data science, and software engineering services and products to customers in the Government and commercial sectors.

RealmOne delivers encompassing mission assurance and critical systems support to government customers across various U.S. locations to include Colorado, Georgia, Hawaii, Texas, Utah, and Virginia.

RealmOne has won numerous awards, including Top Workplaces by the Baltimore Sun. Across more than 20 prime contracts, RealmOne is a premier innovator for the Government and Department of Defense, and our team is located across the United States.

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Refine Your Search

client server engineer jobs in annapolis junction, md

Customer Support Specialist 1 – 2

Lead, Engineering Excellence

Site Reliability Engineer - TS/SCI with Poly

VDI Engineer - TS/SCI

Mac Engineer

VMWare Engineer - TS/SCI w/ Polygraph

VDI Engineer - TS/SCI with Polygraph

Onsite Network & Systems Engineer

Principal Site Reliability Engineer, Infrastructure Observability

Senior Systems Infrastructure Engineer & Architect (Enterprise Mission Systems SME)

Lab Support Services Engineer - TS/SCI w/Polygraph

Senior Unified Communications (UC) Engineer

Software Developer Senior

Cloud DevOps / Credential Management Engineer

UC Engineer - Senior

Senior Cyber Infrastructure Engineer & Architect (Security Platforms SME)

Engineering Manager

Senior Software Engineer

Full Stack Engineer - Forward Deployed Engineer

VMWare Engineer - TS/SCI w/ Polygraph

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