Top 469 Support escalation engineer Jobs in Annapolis Junction, Md

Network Engineer - Senior
Amentum —Fort George G Meade, MD
- $200,000 - $240,000 a year
- Full-time
- Microsoft Outlook
- Bachelor's degree
- Travel
- Health savings account
- Health insurance
Quick Apply
System Administrator (Entry Level to SME) TS/SCI with Poly REQUIRED
CGI Group, Inc. —Arlington, VA
- $89,600 - $204,000 a year
- System design
- HIPAA
- Office
- Paid parental leave
- Paid holidays
1d
Drupal Frontend Engineer
AHU Technologies Inc —Washington, DC
- $54 - $59 an hour
- Full-time
- Computer Science
- 11+ years
- Mid-level
Quick Apply
DevOps Engineer
CACI —Annapolis Junction, MD
- $103,800 - $218,100 a year
- Full-time
- Computer Science
- 5 years
- DevOps
- Health insurance
MMS Technology Engineer
System One —Bethesda, MD
- $25 - $28 an hour
- Contract
- Remote
- Background check
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
3d
HelpDesk Specialist
Business Management Associates, Inc. —Bowie, MD
- Part-time
- Remote
- 11+ years
- Windows
- Master's degree
Quick Apply
Tier 2 Remote Operations Support (Overnights)
Columbia Technology Partners —Annapolis Junction, MD
- Overnight shift
- Remote
- 11+ years
- High school diploma or GED
- Bachelor's degree
- Profit sharing
- Paid jury duty
Quick Apply
Application Engineer— 24/7 WatchFloor
CACI —Fort Meade, MD
- $86,600 - $181,800 a year
- Full-time
- Doctoral degree
- Mid-level
- Master's degree
- Health insurance
IT Support Technician
Image Engineering —Curtis Bay, MD
- $75,000 - $85,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Dental insurance
Microsoft 365 Tier 3 Support Engineer (Executive Collaboration Services)
CONCEPT SOLUTIONS LLC —Washington, DC
- $95,000 - $102,000 a year
- Weekends as needed
- Google Workspace
- Computer science
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
11d
IT Specialist Digital Support Tier I (Part-Time)
United States Agency for Global Media (USAGM) —Washington, DC
- $42.02 an hour
- Part-time
- Mid-level
- Office
- Windows
Quick Apply
System Administrator (SF)
The Kenjya-Trusant Group , LLC —Annapolis Junction, MD
- $130,000 - $275,000 a year
- Full-time
- 5 years
- Mid-level
- High school diploma or GED
IT Specialist Digital Support Tier II
United States Agency for Global Media (USAGM) —Washington, DC
- $50.48 an hour
- Weekends as needed
- Mid-level
- Office
- Windows
Quick Apply
System Administrator 2 - Annapolis Junction, MD
M.C. Dean, Inc —Annapolis Junction, MD
- $90,640 - $135,960 a year
- Weekends as needed
- Computer science
- Computer Science
- Engineering
- Paid parental leave
- Disability insurance
Site Reliability Engineer - TS/SCI with Poly
General Dynamics Information Technology —Annapolis Junction, MD
- $128,039 - $173,229 a year
- Computer Science
- 5 years
- Senior level
- Paid time off
- 401(k) matching
Network Engineer - Senior
Amentum —Fort Meade, MD
- $200,000 - $250,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Travel
- Health savings account
- Health insurance
Quick Apply
Directory Infrastructure Engineer
AHU Technologies Inc —Washington, DC
- $94 - $105 an hour
- Full-time
- 5 years
- Bachelor's degree
- Senior level
Quick Apply
IA & SS Master (NetBackup Engineer)
AHU Technologies Inc —Washington, DC
- $75 - $81 an hour
- Full-time
- Hybrid work
- Azure
- Computer Science
- 5 years
- Work from home
Quick Apply
Lead Software Engineer, Data & DevSecOps
Leidos —Arlington, VA
- $131,300 - $237,350 a year
- Full-time
- Java
- SQL
- Bachelor's degree
Senior Agentic AI/ML Engineer
General Dynamics Information Technology —Arlington, VA
- $170,000 - $230,000 a year
- Computer science
- Computer Science
- Office
- Paid time off
- 401(k) matching

I want to receive the latest job alert for support escalation engineer in annapolis junction, md

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

support escalation engineer jobs near annapolis junction, md

Network Engineer - Senior

Amentum -
Fort George G Meade, MD

Quick Apply

Job Details

Full-time | Contract
$200,000 - $240,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Flexible schedule
Life insurance
Referral program
Retirement plan

Qualifications

Telecommunications network troubleshooting
Top Secret Clearance
Engineering equipment malfunctions diagnostics
CCNP
Engineering development testing
Equipment troubleshooting
Network infrastructure
Bachelor's degree
Multiprotocol Label Switching (MPLS) implementation
DoD 8570
IAT
IAT Level II
Security technology solutions implementations

Full Job Description

Your Impact:

Are you interested in using your skills to help shape the Cyber, Security, & Intel space? If so, look no further. Amentum is seeking a Senior Network Engineer to join our team of passionate individuals in Fort Meade, MD. In this role you will support challenging, mission-critical projects that make a direct impact on the Nation’s security and intelligence mission.

In support of DISA, the Intel and Cyber Division is assembling a team to support a program that provides critical network capabilities to the Department of Defense. We are committed to recruiting and retaining this team for prototype development, test, and demonstration, as well as making this team available longer term for integration, deployment and sustainment as needed.

Candidates interested in joining the team must be critical thinkers, have a strong work ethic, and be able to work independently or as a member of a team in a dynamic environment that supports a critical and rewarding mission. We value candidates who are detail-oriented while also being able to think and react quickly to emerging and unique problem sets. To be successful, you must be able to rapidly adapt and learn how to operate the front and back end of new products and processes.

Responsibilities:

The duties and responsibilities of the Senior Network Engineer include, but are not limited to, the following:

Perform as senior-level contributor, able to operate and troubleshoot autonomously and independently, whether customer facing or with other engineering team members.
Design, build and troubleshoot network and network security architecture.
Analyze and develop new hardware requirements and prepare specifications for hardware acquisitions.
Provide engineering escalation support for all network and network security operations activities including: LAN/WAN operations and troubleshooting, troubleshooting network automation and tooling, and troubleshooting network security appliances.
Coordinate with the Information Assurance Security Engineers to validate all designs against required security controls to maintain Authority to Operate of each enclave; implement and maintain DISA STIG requirements.
Create, review, and update technical documentation in support of integration projects.
Provide full implementation documentation and templates for all phases of deployment and sustainment of network equipment and services.
Identify and diagnose complex performance, security, and technical issues.

Requirements:

Cisco Certified Network Professional (CCNP) certification
Experience building, troubleshooting and testingIS-IS and/or OSPF networks
Experience building, troubleshooting and testing MP-BGP underlays and overlays
Experience building, troubleshooting and testing MPLS networks: RSVP-TE, LDP, and SR-MPLS.
Experience building, troubleshooting and testing routing policy and redistribution.
Experience building, troubleshooting and testing DMVPN and/or SD-WAN.
Experience building, troubleshooting and testing different flavors of STP.
Experience standing up and troubleshooting new circuits with the ability to fault isolate issues to CE equipment, demarc and/or carrier.
Experience building, troubleshooting and testing network security technologies including but not limited to: SSH, WAN MACsec, IPSec, RADIUS, TACACS+, firewall NAT and security policies and end-point security
Experience with MS Office applications such as Excel, Word, Outlook, and SharePoint.
Ability to work both independently and as part of a team in a dynamic environment.
Ability to travel up to 20%.

Clearance Required:

Must have active Top Secret clearance with SCI eligibility

Minimum Education:

Bachelor’s Degree in an IT related field

Minimum Years of Experience:

10 years

Required Certifications:

Must meet DoD 8570.01-M IAT-II or IAM-I baseline certification requirements

Preferred:

Extensive experience designing and building network and network security architecture so different segments in underlay and overlay partitions work together holistically to balance customer experience with security policy compliance.
Extensive experience designing, building and troubleshooting Palo Alto and/or FMC/FTD NGFWs performing DPI.
Extensive experience designing, building and troubleshooting ISE and/or other end-point security appliances.
Experience with network tooling such as Cisco NSO, Catalyst Center, Splunk and StealthWatch.
Experience with automating repetitive tasks using tools and/or scripts, such as Python and TCL.
Extensive experience with Cisco IP telephony products
Experience with Type 1 encryption devices including, but not limited to: KG175X and KG142
Experience developing IT checklists, SOPs, guides, etc.

#INDTech

Pay: $200,000.00 - $240,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Referral program
Retirement plan
Tuition reimbursement
Vision insurance

License/Certification:

CCNP (Required)

Security clearance:

Top Secret (Required)

Work Location: In person

Quick Apply

Refine Your Search

support escalation engineer jobs in annapolis junction, md

Network Engineer - Senior

System Administrator (Entry Level to SME) TS/SCI with Poly REQUIRED

Drupal Frontend Engineer

DevOps Engineer

MMS Technology Engineer

HelpDesk Specialist

Tier 2 Remote Operations Support (Overnights)

Application Engineer— 24/7 WatchFloor

IT Support Technician

Microsoft 365 Tier 3 Support Engineer (Executive Collaboration Services)

IT Specialist Digital Support Tier I (Part-Time)

System Administrator (SF)

IT Specialist Digital Support Tier II

System Administrator 2 - Annapolis Junction, MD

Site Reliability Engineer - TS/SCI with Poly

Network Engineer - Senior

Directory Infrastructure Engineer

IA & SS Master (NetBackup Engineer)

Lead Software Engineer, Data & DevSecOps

Senior Agentic AI/ML Engineer

I want to receive the latest job alert for support escalation engineer in annapolis junction, md

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected