Top 457 Bilingual call center representative Jobs in Anywhere Usa Remote

NW Contact Center Representative (PT)
F.H. Cann & Associates —North Carolina
- $15.00 - $16.50 an hour
- Extended hours
- Remote
- Background check
- Spanish
- Microsoft Outlook
- Paid training
- Work from home
Quick Apply
7d
Bilingual WAH - SOUTH CAROLINA ONLY - Call Center Representative
InfoCision Management Corp. —South Carolina
- $15 an hour
- Night shift
- Remote
- Computer skills
- Communication skills
- Entry level
- Paid training
- Work from home
Medicare Sales Agent (Bilingual Spanish) | Inbound Spanish Leads | Remote |Full Renewals
Neighbor's Reliance Insurance Services —Remote
- $60,000 - $200,000 a year
- Part-time
- Remote
- Background check
- Spanish
- English
- Work from home
- Flexible schedule
Quick Apply
Remote Licensed Health Insurance Agent - Call Center Agent (Tennessee Licensed)
Connexus Resource Group —Remote
- $17 - $18 an hour
- Email
- Remote
- Bilingual
- Mid-level
- Computer skills
- Dental insurance
- 401(k)
Quick Apply
6d
Bilingual Customer Service Representative-SDU-Work From Home-MUST LIVE IN SAN ANTONIO, TX
Systems & Methods, Inc (SMI) —Texas
- $15 an hour
- Overtime
- Remote
- Spanish
- Microsoft Excel
- Writing skills
- Paid training
- 401(k)
Help Desk Call Center Representative
Senture —Remote
- Full-time
- Remote
- Bilingual
- Pass drug screening
- High school diploma or GED
Medical Call Center Representative - Remote
American Health Connection —Remote
- From $17 an hour
- Weekends as needed
- Remote
- Bilingual
- Background check
- Medical office experience
- Paid training
- Health insurance
Quick Apply
10d
Bilingual Call Center Representative
SEIU Local 775 —Seattle, WA
- $27.29 - $37.92 an hour
- Weekends as needed
- Remote
- Computer literacy
- Office
- Residential
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
Careerswift —Remote
- $19 - $25 an hour
- Full-time
- Remote
- Spanish
- Computer literacy
- English
1d
Call Center Representative - Digitech - Remote
Sarnova —Remote
- Full-time
- Remote
- Spanish
- Microsoft Outlook
- HIPAA
- 401(k)
Quick Apply
Call Center Representative - Roadside Assistance
AAA East Central —Independence, OH
- $18.85 - $20.74 an hour
- Remote
- Microsoft Outlook
- High school diploma or GED
- Typing
- Paid parental leave
- Health insurance
Bilingual Call Center Agent
Blazeo (Formally ApexChat) —Remote
- $12.00 - $15.50 an hour
- Weekends as needed
- Remote
- Spanish
- Customer service
- English
- Paid time off
- Work from home
Quick Apply
Call Centre Agent, Inbound
Careerswift —Remote
- $16 - $22 an hour
- Weekends as needed
- Remote
- Spanish
- Computer literacy
- English
1d
Spanish Bilingual Inbound Customer Service Representative- Remote
Velera —Remote
- $18.41 an hour
- Full-time
- Remote
- Microsoft Word
- Spanish
- Microsoft Outlook
- Wellness program
- Health savings account
CUSTOMER CARE REPRESENTATIVE
JR Services —Remote
- Full-time
- Remote
- Communication skills
- Entry level
Healthcare Call Center Representative - Digitech - Remote
Sarnova —Remote
- Full-time
- Remote
- Spanish
- Microsoft Outlook
- HIPAA
- 401(k)
Quick Apply
13h
Bilingual Customer Service Representative - Remote
Sharecare —Remote
- Full-time
- Remote
- Microsoft Word
- Spanish
- Microsoft Outlook
5d
CALL CENTER REPRESENTATIVE - Korean Bilingual
C2Q Health Solutions —Remote
- $45,000 - $50,000 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- HIPAA
Call Center Representative - Roadside Assistance
AAA Texas LLC —Coppell, TX
- $18.85 - $20.74 an hour
- Remote
- Microsoft Outlook
- High school diploma or GED
- Typing
- Paid parental leave
- Health insurance
12h
Bilingual Customer Engagement Specialist
Avesis, Incorporated —Remote
- $16.68 - $32.59 an hour
- Overtime
- Remote
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Disability insurance

I want to receive the latest job alert for bilingual call center representative in anywhere usa remote

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

bilingual call center representative jobs near anywhere usa remote

Bilingual Customer Service Associate jobs in Texas

Call Center Representative jobs in Remote

Inbound Customer Service Representative jobs in Remote

Medicare Agent jobs in Remote

Bilingual Call Center Representative jobs in Seattle, WA

Customer Service Representative jobs in Remote

Customer Support Representative jobs in Remote

Engagement Specialist jobs in Remote

Insurance Agent jobs in Remote

Bilingual Call Center Representative jobs in Remote

Call Center Representative jobs in Independence, OH

Bilingual Call Center Representative jobs in South Carolina

Call Center Representative jobs in Coppell, TX

Bilingual Customer Service Associate jobs in Lansdale, PA

Bilingual Customer Service Associate jobs in Henderson, NV

Bilingual Customer Service Associate jobs in Midvale, UT

Bilingual Customer Service Associate jobs in Marysville, WA

Customer Service Representative Remote jobs in Arlington, TX

Adult Day Service jobs in Riverside, CA

Cabin Service jobs in Los Angeles International Airport, CA

NW Contact Center Representative (PT)

F.H. Cann & Associates -
North Carolina

Quick Apply

Job Details

Part-time | Full-time
$15.00 - $16.50 an hour
7 days ago

Benefits

Paid training
Work from home

Qualifications

Customer communication
Call center experience
Client inquiry handling
Call center agent experience
Customer issue escalation
Customer support
Typing
Billing issue inquiries
Technical troubleshooting support
Handling account queries
Customer data entry

Full Job Description

Company Overview

FHC has been a national leader for over two decades, providing contact center, financial recovery, loan servicing, and business process outsourcing (BPO) solutions. As an industry leader, we proudly support clients across higher education, government, financial services, healthcare, telecommunications, and utilities.

We’re hiring part-time Contact Center Representative's for an exciting opportunity supporting a state-wide program. This role offers the chance to make a meaningful impact while working in a professional, fast-paced environment.

Project Hours of Operation: Monday – Friday, (7:00 AM PST- 6:00 PM PST) 4 hour shifts approximately 20 hours per week.

Essential Functions

- Receive high volume in-bound calls and assist customers with starting/stopping/transferring service
- Respond to incoming calls from customers in a professional and courteous manner.
- Occasional out-bound calls for verification purposes
- Document interactions in the system accurately and efficiently through data entry.
- Research and resolve customer questions and issues using online tools and systems
- Operate multiple applications, databases, and computer programs
- Assist customers with setting up payment arrangements, budget billing and processing payments
- Guide customers in setting up and accessing their online accounts.
- Assist customers with reviewing and disputing invoices accurately.
- Investigate billing discrepancies and reconcile credits, payments, and account balances as needed.
- Maintain confidentiality of sensitive information in compliance with regulations.

Competencies

Basic to intermediate knowledge of utility regulatory requirements, codes, and operations needed to prioritize and oversee customer interactions.
Demonstrated ability to learn and apply organizational structures, policies, procedures, processes, and department-specific requirements.
Ability to interact professionally with internal and external employees and customers to answer questions and resolve issues with tact and diplomacy.
Ability to handle sensitive and confidential information in compliance with PCI requirements and Personally Identifiable Information (PII) policies.
Proven success working in a customer service environment, including the ability to:
Focus on tasks and follow established procedures
Apply procedures in the correct sequence
Make decisions with limited information
Work effectively within a structured team environment

Knowledge of utility industry processes, including:

- Issuing meter and service orders for inspections and adjustments
- Reviewing credit information to determine security requirements and financing eligibility
- Responding to billing and account inquiries, including high bills, payment history, credit tracing, and rate applications
- Determining appropriate actions for open and closed service accounts
- Meeting established quality and productivity standards
- Following Customer and Emergency Contact Center protocols for gas odor complaints and emergency situations
Ability to report on operational directives and performance metrics at prescribed intervals, such as weekly and monthly reporting.
Ability to support emergency response and business continuity protocols and assist with customer service operations during company-wide emergencies.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Preferred Education and Experience

Experience meeting performance metrics in a high-volume customer contact center environment.
Utility customer service experience is strongly preferred.
Experience handling service initiation, transfers, billing inquiries, payment arrangements, and account maintenance.
Proficiency with Internet Explorer, Microsoft Excel and Word, Outlook email, and Adobe Acrobat
Excellent data entry and typing skills
Highschool Diploma or equivalent
Bilingual Spanish is a plus
Veterans encouraged to apply

Working from Home Requirements:

Reliable high-speed internet (hard wired ethernet connection required) with minimum of 25 MBPS for Upload and Download speeds.
Private, quiet, and distraction free room/office space
Adhere to Telecommute Policy in its entirety

Work Authorization/Security Clearance Requirements

Required to pass Federal background screening and/or state level criminal background screening.

Physical/Mental Demands

Physical Demands - While performing the duties of this role, an employee is frequently required to sit, talk, or hear, in person and by telephone; use hands to operate standard office equipment; reach with hands and arms. The employee is occasionally required to stand and walk and to lift and carry reports and records weighing up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Mental Demands - While performing the duties of this role, employees are regularly required to use written and oral communication skills; read and interpret data, information, and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines & work extended hours as needed; and interact with vendors and staff in the course of work.

An Affirmative Action / Equal Opportunity Employer

F.H. Cann provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other protected class under applicable law. As a Federal Contractor, we encourage priority referral of protected veterans under VEVRAA. F.H. Cann provides reasonable accommodation for individuals protected by section 503 of the Rehabilitation Act of 1973, VEVRAA and the ADA.

If you need an accommodation as part of the employment process, please contact Human Resources at [email protected].

Ready to launch your career in the Utilities industry? Join our team as a Part-Time Contact Center Representative and help deliver exceptional customer experiences while growing your skills in a supportive, remote environment.

Remote position (AZ, CO, NC, SC residents)
Start Date: September 8, 2026
Training: 10.5 weeks of paid, hands-on training.
Please note that training consists of full-time, 8-hour days. Upon successful completion of training, employees will transition to a part-time schedule consisting of 4-hour shifts.

Expected hours: 20 per week

Benefits:

Paid training
Work from home

Application Question(s):

How many years of work from home experience do you have?
Are you available to work a part-time schedule of 4-hour shifts during operating hours of 7:00 AM to 6:00 PM PST, Monday through Friday? (Yes / No)
Are you available to start on September 8? Training is a full-time schedule and runs for approximately 7 weeks. No absences can be accommodated during the training period. (Yes/No)
Do you have a reliable high speed home internet service minimum 25 MBPS upload/download hardwire connection to router required (Yes/No)
Do you currently reside in North Carolina or South Carolina? This role requires candidates to live within this hiring area. (Yes / No)

Experience:

Call center: 1 year (Required)
Typing: 1 year (Required)
Customer support: 1 year (Required)

Language:

Bilingual Spanish/English (Preferred)

Work Location: Remote

Quick Apply

Refine Your Search

bilingual call center representative jobs in anywhere usa remote

NW Contact Center Representative (PT)

Bilingual WAH - SOUTH CAROLINA ONLY - Call Center Representative

Medicare Sales Agent (Bilingual Spanish) | Inbound Spanish Leads | Remote |Full Renewals

Remote Licensed Health Insurance Agent - Call Center Agent (Tennessee Licensed)

Bilingual Customer Service Representative-SDU-Work From Home-MUST LIVE IN SAN ANTONIO, TX

Help Desk Call Center Representative

Medical Call Center Representative - Remote

Bilingual Call Center Representative

Customer Service Representative

Call Center Representative - Digitech - Remote

Call Center Representative - Roadside Assistance

Bilingual Call Center Agent

Call Centre Agent, Inbound

Spanish Bilingual Inbound Customer Service Representative- Remote

CUSTOMER CARE REPRESENTATIVE

Healthcare Call Center Representative - Digitech - Remote

Bilingual Customer Service Representative - Remote

CALL CENTER REPRESENTATIVE - Korean Bilingual

Call Center Representative - Roadside Assistance

Bilingual Customer Engagement Specialist

I want to receive the latest job alert for bilingual call center representative in anywhere usa remote

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected