Top 47 Guest service agent Jobs in Apex Nc

Front Desk Agent-PM Shift Fairfield by Marriott Durham
Fairfield Inn & Suites Durham RTP —Durham, NC
- $16.50 - $18.00 an hour
- Part-time
- Hotel
- Accounting
- Conflict management
- Health insurance
- Dental insurance
Quick Apply
3d
Front Office Reception Agent
THE UMSTEAD HOTEL & SPA —Cary, NC
- Full-time
- Hotel
- High school diploma or GED
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
8d
Front Desk Agent
Residence Inn Cary —Morrisville, NC
- From $15 an hour
- Weekends as needed
- Residential
- Hotel
- Ability to stand for extended periods
- Paid holidays
- Paid time off
Quick Apply
8d
Guest Service Agent
DALY HOLDINGS INC —Morrisville, NC
- Part-time
- Computer literacy
- Hotel
- Ability to stand for extended periods
Front Desk Agent
NFC Amenity Management —Raleigh, NC
- $16 - $18 an hour
- Part-time
- Residential
- US work authorization
- Entry level
- Paid training
- Disability insurance
Quick Apply
Hotel Front Desk Agent
Millennium Hotels and Resorts —Durham, NC
- Weekends as needed
- Hotel
- High school diploma or GED
- Communication skills
- AD&D insurance
- Paid holidays
Quick Apply
Hotel Front Desk Agent (Part-Time)
STSS Inc —Cary, NC
- Part-time
- Oracle
- Computer literacy
- Hotel
- Flexible schedule
Front Desk Agent @ Fairfield Inn Durham Southpoint
Summit Hospitality Incorporated —Durham, NC
- Part-time
- 18 years or older
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
Home2 Suites by Hilton —Raleigh, NC
- $15 - $17 an hour
- Part-time
- Sanitation
- Research
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Experienced Hotel Front Desk Agent
Hospitality Group LLC —Apex, NC
- $9 - $20 an hour
- Part-time
- Hotel
- In-person
- Hotel experience
- Paid time off
- Employee discount
Quick Apply
2d
Guest Service Agent
Doubletree by Hilton —Raleigh, NC
- Part-time
- No education required
- Sanitation
- Research
Quick Apply
Front Desk Agents-Renaissance Raleigh Hotel
Renaissance Raleigh Hotel —Raleigh, NC
- $16 an hour
- Weekends as needed
- Hotel
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent - Downtown Raleigh
Prime Investments & Development, LLC —Raleigh, NC
- Hotel
- Entry level
Hotel Front Desk
Courtyard by Marriott —Chapel Hill, NC
- $15 an hour
- Part-time
- No education required
- Sanitation
- Research
- Health insurance
- Dental insurance
Quick Apply
Night Auditor - PT
Embassy Suites Raleigh Crabtree —Raleigh, NC
- $17 - $19 an hour
- Part-time
- English
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Night Auditor -FT
Embassy Suites Raleigh Crabtree —Raleigh, NC
- $17 - $19 an hour
- Overnight shift
- English
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Leasing Manager
RPM Living —Apex, NC
- Weekends as needed
- Background check
- Mid-level
- Office
- Paid holidays
- Health insurance
3d
Front Desk Agent
Hyatt Place Chapel Hill —Chapel Hill, NC
- From $15 an hour
- Part-time
- Hotel
- High school diploma or GED
- Ability to stand for extended periods
- Health insurance
- 401(k)
Quick Apply
Sales Associate
Massage Envy by JEM Wellness Brands —Cary, NC
- $12 an hour
- 18 years or older
- High school diploma or GED
- Clinic
- Wellness program
- Disability insurance
Quick Apply
Sales Associate
Massage Envy by JEM Wellness Brands —Raleigh, NC
- $13 - $14 an hour
- 18 years or older
- High school diploma or GED
- Clinic
- Wellness program
- Disability insurance
Quick Apply

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guest service agent jobs near apex nc

Front Desk Agent-PM Shift Fairfield by Marriott Durham

Fairfield Inn & Suites Durham RTP
Durham, NC

Quick Apply

Job Details

Part-time | Full-time
$16.50 - $18.00 an hour
3 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Employee discount
Flexible schedule

Qualifications

Foreign language proficiency
Customer records maintenance
Hotel and accommodations payment processing
Operator switchboards
Multilingual
Phone communication
Night audit
Greeting customers
Answering guest questions
Hospitality Management
Accounting
Conflict management
Organizational skills
Property management systems (PMS)
Telephone systems
Hotel and accommodations guest complaints handling
Balancing end-of-day transactions
Entry level
Office phone management

Full Job Description

Job Summary
Join our dynamic hospitality team as a Front Desk Agent, where you will be the welcoming face and first point of contact for our guests. This energetic role involves providing exceptional guest services, managing reservations, and ensuring a seamless check-in and check-out process. Your enthusiasm and professionalism will set the tone for an unforgettable stay, creating positive experiences that keep guests returning. Whether handling guest inquiries, coordinating with other departments, or managing administrative tasks, you’ll play a vital role in delivering top-tier hospitality.

Responsibilities

Greet guests warmly upon arrival and assist with check-in and check-out procedures efficiently
Manage multi-line phone systems with professionalism, providing accurate information and routing calls appropriately
Handle guest requests, inquiries, and complaints with a friendly and proactive attitude to ensure satisfaction
Maintain accurate reservation records and update guest information using hotel management software
Coordinate with housekeeping, maintenance, and other departments to fulfill guest needs promptly
Conduct night audit procedures to reconcile daily transactions and ensure financial accuracy
Open availability to be scheduled for all three shifts of AM, PM, and potentially Night Audit
Uphold excellent phone etiquette and guest relations standards at all times to foster a welcoming environment

Skills

Proven experience in hospitality management or hotel management roles, with a strong focus on customer service
Bilingual or multilingual abilities to communicate effectively with diverse guests from around the world
Knowledge of front desk operations, including reservation systems and guest services protocols
Familiarity with night audit procedures and hotel accounting practices
Exceptional interpersonal skills with a focus on guest relations and conflict resolution
Ability to handle multi-line phone systems confidently while maintaining professionalism
Strong organizational skills to manage multiple tasks efficiently in a fast-paced environment

Join us if you’re passionate about hospitality, thrive on delivering outstanding guest experiences, and are eager to be part of a vibrant team dedicated to excellence!

Job Types: Full-time, Part-time

Pay: $16.50 - $18.00 per hour

Benefits:

Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

guest service agent jobs in apex nc

Front Desk Agent-PM Shift Fairfield by Marriott Durham

Front Office Reception Agent

Front Desk Agent

Guest Service Agent

Front Desk Agent

Hotel Front Desk Agent

Hotel Front Desk Agent (Part-Time)

Front Desk Agent @ Fairfield Inn Durham Southpoint

Guest Service Agent

Experienced Hotel Front Desk Agent

Guest Service Agent

Front Desk Agents-Renaissance Raleigh Hotel

Guest Service Agent - Downtown Raleigh

Hotel Front Desk

Night Auditor - PT

Night Auditor -FT

Leasing Manager

Front Desk Agent

Sales Associate

Sales Associate

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