Top 245 Customer experience leader Jobs in Appleton, Wi

SERVICE COORDINATOR SPECIALIST LEAD
Winnebago County —Winnebago County, WI
- $33.12 - $36.80 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Writing skills
9d
Digital Customer Experience Lead
Oshkosh Corporation —Oshkosh, WI
- $118,700 - $211,300 a year
- Full-time
- 5 years
- ERP systems
- System design
Marketing Lead Strategist
Harmann Studios —De Pere, WI
- $20 - $26 an hour
- Online Application
- Customer service
- Writing skills
- Mid-level
Quick Apply
Lead Electrician
Reshaping HR —Appleton, WI
- $35 - $45 an hour
- Full-time
- Background check
- Management
- Pass drug screening
- Disability insurance
- Health insurance
Quick Apply
3d
Production Lead (2nd Shift)
Plexus —Neenah, WI
- $43,100 - $64,700 a year
- Background check
- Google Workspace
- Computer literacy
- Health insurance
- Dental insurance
12d
Machine Division Business Leader
Maxcess International —Greenville, WI
- Word processing
- Computer literacy
- Senior level
Label Department Lead
Outlook Group LLC —Neenah, WI
- Overtime
- Basic math
- Supervising experience
- Mentoring
- Paid holidays
- Disability insurance
Quick Apply
Warehouse Team Lead
Endries International, Inc. —Brillion, WI
- Full-time
- Mid-level
- Forklift
- 3 years
Quick Apply
12d
Lead HVAC Service Tech
Reshaping HR —Appleton, WI
- $26 - $35 an hour
- Overtime
- Background check
- Clean driving record
- Pass drug screening
- Disability insurance
- Health insurance
Quick Apply
3d
Driver Fleet Lead
WEL Companies, INC —De Pere, WI
- Full-time
- Management
- Customer service
- Word processing
Quick Apply
1d
Machine Division Business Leader
Maxcess International —Greenville, WI
- Word processing
- Computer literacy
- Senior level
Quick Apply
Lead HVAC Installer
Reshaping HR —Appleton, WI
- $26 - $35 an hour
- Full-time
- Background check
- Clean driving record
- Management
- Disability insurance
- Health insurance
Quick Apply
3d
Landscape Crew Lead (SDM)
AQUALIS —Green Bay, WI
- $21 - $32 an hour
- Full-time
- Mid-level
- 3 years
- Outdoor work
- Health insurance
- 401(k) matching
Quick Apply
2nd shift Production Team Lead/Machine Operator
Great Northern Corporation —Appleton, WI
- $26 an hour
- Overtime
- Mid-level
- SharePoint
- Computer skills
- Profit sharing
- Paid holidays
Quick Apply
2nd Shift Team Lead
Lake Air Products —Little Chute, WI
- $26 - $31 an hour
- Full-time
- ERP systems
- Mid-level
- Residential
- Paid holidays
- Tuition reimbursement
Quick Apply
Retail Assistant Manager ($44-$50K, Seeking Hands-on Leader)
#twiceasnice Recruiting —Appleton, WI
- $18.50 - $21.00 an hour
- Overtime
- Computer literacy
- Merchandising
- Mid-level
- Paid training
- Health insurance
Quick Apply
1d
Warehouse Lead
WOW Logistics Company, LLC —Appleton, WI
- $22 an hour
- Full-time
- Customer service
- Mid-level
- Forklift
- Paid holidays
- Health insurance
Quick Apply
2nd shift Production Team Lead/Machine Operator
Great Northern Corporation —Appleton, WI
- $26 an hour
- Overtime
- Mid-level
- SharePoint
- Computer skills
- Profit sharing
- Paid holidays
Quick Apply
Customer Engagement Lead
KBX —Green Bay, WI
- Pass drug screening
- Mid-level
- Presentation skills
- Paid parental leave
- Health savings account
1d
STR MGMT/ASST STORE LEADER HM
Pick 'n Save —Appleton, WI
- Full-time
- Merchandising
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance

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customer experience leader jobs near appleton, wi

SERVICE COORDINATOR SPECIALIST LEAD

Winnebago County -
Winnebago County, WI

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Job Details

Full-time
$33.12 - $36.80 an hour
9 days ago

Qualifications

Customer communication
Driver's License
Experience working with children
Bachelor's degree
Working with families
Working with children with disabilities
Experience working with families with children
Working with youth

Full Job Description

POSITION TITLE : Service Coordinator Specialist Lead - Family Support

LOCATION : Human Services Neenah

HIRING RANGE : $33.12 - $36.80/Hr.

STATUS : Full Time

HOURS PER WEEK : 37.5

WORK HOURS : 8am - 4:30pm, M - F

DEPARTMENT : Human Services – Long Term Support Services

PAY BASIS : Hourly

PURPOSE AND SUMMARY :

Assists Family Support Team Program Supervisor with implementing various program operations relating to Long Term Support programs and administrative tasks. Provides support to Family Support Team Service Coordinators as needed. Assists will assuring there are adequate providers and community resources to assist families.

ESSENTIAL FUNCTIONS :

1. Maintains open and ongoing communication with supervisory staff and Family Support Team. Provides support with onboarding new hires.
2. Provides assistance to supervisor and team relating to program functions.
3. Monitors services and funding authorizations on a regular basis to ensure they continue to meet the outcomes identified and ensure program guidelines are being followed and enforced. Assures paperwork is done according to federal, state and county policies.

ADDITIONAL ESSENTIAL DUTIES :

1. Provides support, as needed, to Family Support Team Program Supervisor.
2. Trains, coaches and provides supports, as needed, to Family Support Team Service Coordinators and Support Staff.
3. Participates in committees relating to children and youth.
4. Performs community outreach on Long Term Support Services.
5. Assists in creating policies, forms and procedures.
6. Enters data regarding LTS programs (enrollments, data look up).
7. Supports Service Coordinators with home modification request steps.
8. Supports Service Coordinators with Outlier requests.
9. Oversees partial case load of CLTS participants on an ongoing basis.
10. Monitors Critical Incident Tracking reporting system.
11. Assists with prepartation and follow up with audits and reviews.
12. Initiates contracts for services.
13. Identifies and assess needs, strengths, goals, safety and outcomes in a collaborative effort with children and familieswith sensitivity to their past traumatic experiences.
14. Provides information on a wide variety of resources and assists in making connections to referral resources for families.
15. Monitors, on an ongoing basis, progress toward outcomes identified, taking into consideration consumer satisfaction and cost-efficiencies.
16. Ensures informal and formal supports are utilized first, when feasible, prior to the use of public benefit dollars. Monitors that program funds are used appropriately and efficiently.
17. Seeks out training opportunities to enhance knowledge, skills and practice. Attends team, supervisory, and division meetings as well as supervisor recommended training.
18. Addresses and resolves conflict and manages stress in a professional manner, including actively engaging in professional and personal activities which help mitigate the impact of secondary traumatic stress.
19. Follows all established timelines for processing, screening, and assigning new referrals.
20. Performs liaison work and provides training and outreach to community partners.
21. Knowledge and/or interest in Trauma Informed Care principles and practices, and a strong commitment to fostering a positive, healthy work culture.
22. Performs other related duties as may be assigned.

WORK RELATIONSHIPS :

1. Reports to Program Supervisor – Family Support.
2. Regular contact with members of Family Support Team.
3. Works regularly with members of the public, referral resources and community agencies.
4. Regularly has interactions with schools, medical professionals, and providers.
5. Collaborates with Human Service professionals also involved with the child.

REQUIRED EDUCATION, EXPERIENCE, TRAINING, AND CERTIFICATION :

1. Bachelor’s degree or higher from an accredited institution of higher learning in Social Work, Human Services, or a closely related field.
2. A minimum of two years experience in the human services field working with children and families with disabilities.
3. Training and certification to provide Service Coordination for the CLTS service coordination, is preferred.
4. Children’s Long Term Functional Screen Certification, is preferred.
5. Possess current valid driver’s license and access to a vehicle to perform required work duties.
6. Must provide evidence of meeting or exceeding the minimum automobile liability insurance requirements contained in the Winnebago County Travel Ordinance.

KNOWLEDGE, SKILLS, AND ABILITIES :

1. Ability to prioritize needs of customers and ensure priority services are delivered in a timely fashion.
2. Capability to skillfully plan and organize workload in an efficient and effective manner.
3. Aptitude to communicate effectively and professionally at all times with others both verbally and in writing.
4. Knowledge of basic computer programs, such as Outlook, Microsoft programs, consumer database and the Internet.
5. Ability to facilitate a meeting in a variety of settings with an array of attendees.
6. Utilization of conflict resolution, problem solving and critical thinking.
7. Focus on active listening and empathic responses to individuals.
8. Knowledge related to Trauma Informed Care and a Secondary Traumatic Stress.
9. Capability to listen to customer concerns, assist families in identifying needs and outcomes, and utilize resources and knowledge to creatively address needs identified.
10. Willingness to meet clients and families outside typical work schedule.
11. Ability to effectively address and resolve conflict in a professional manner.
12. Knowledge of and adherence to the Social Work Code of Ethics.

PHYSICAL REQUIREMENTS :

1. Ability to perform most work from a sedentary position.
2. Ability to function in situations encountered in a normal office setting.
3. Ability to use standard office equipment including telephone, computer, printer, photocopier, and scanner.
4. Ability to travel to other County departments and locations.

Type : INTERNAL & EXTERNAL

Posting Start : 07/23/2026

Posting End : 12/31/2026

HOURLY RATE RANGE: $33.12-$36.80

Apply Now

Refine Your Search

customer experience leader jobs in appleton, wi

SERVICE COORDINATOR SPECIALIST LEAD

Digital Customer Experience Lead

Marketing Lead Strategist

Lead Electrician

Production Lead (2nd Shift)

Machine Division Business Leader

Label Department Lead

Warehouse Team Lead

Lead HVAC Service Tech

Driver Fleet Lead

Machine Division Business Leader

Lead HVAC Installer

Landscape Crew Lead (SDM)

2nd shift Production Team Lead/Machine Operator

2nd Shift Team Lead

Retail Assistant Manager ($44-$50K, Seeking Hands-on Leader)

Warehouse Lead

2nd shift Production Team Lead/Machine Operator

Customer Engagement Lead

STR MGMT/ASST STORE LEADER HM

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