Top 247 Digital customer experience lead Jobs in Appleton, Wi

Digital Customer Experience Lead
Oshkosh Corporation —Oshkosh, WI
- $118,700 - $211,300 a year
- Full-time
- 5 years
- ERP systems
- System design
Marketing Lead Strategist
Harmann Studios —De Pere, WI
- $20 - $26 an hour
- Online Application
- Customer service
- Writing skills
- Mid-level
Quick Apply
Label Department Lead
Outlook Group LLC —Neenah, WI
- Overtime
- Basic math
- Supervising experience
- Mentoring
- Paid holidays
- Disability insurance
Quick Apply
Production Lead (2nd Shift)
Plexus —Neenah, WI
- $43,100 - $64,700 a year
- Background check
- Google Workspace
- Computer literacy
- Health insurance
- Dental insurance
10d
Warehouse Team Lead
Endries International, Inc. —Brillion, WI
- Full-time
- Mid-level
- Forklift
- 3 years
Quick Apply
10d
Lead Installer / Technician
Elite Fireplace LLC —Appleton, WI
- $20 - $25 an hour
- Full-time
- Construction site
- Mid-level
- Driver's License
- Paid time off
- Employee discount
Quick Apply
Salesforce Consumer Goods Cloud Consultant/Functional Lead
Experis —Wisconsin
- $130,000 - $160,000 a year
- Full-time
- Merchandising
- Senior level
- Opportunities for advancement
Quick Apply
Medical Lead Veterinarian- Appanasha Pet Clinic- Menasha WI
Appanasha Pet Clinic —Menasha, WI
- $130,000 - $165,000 a year
- Full-time
- Surgery
- Senior level
- Communication skills
- Continuing education credits
- Disability insurance
Quick Apply
9d
2nd Shift Team Lead
Lake Air Products —Little Chute, WI
- $26 - $31 an hour
- Full-time
- ERP systems
- Mid-level
- Residential
- Paid holidays
- Tuition reimbursement
Quick Apply
Lead Event Specialist Part Time
Product Connections —Appleton, WI
- $16.50 - $17.00 an hour
- Part-time
- Serving
- Computer literacy
- High school diploma or GED
Quick Apply
Sales Lead
Journeys —Green Bay, WI
- Part-time
- 18 years or older
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
(USA) Personal Shopper Lead - Sam's
Sam's Club —Appleton, WI
- $21 - $29 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
Lead, Part Time
Athleta —Appleton, WI
- Part-time
- Mid-level
- Office
- Continuous improvement
- Store discount
- Employee stock purchase plan
9d
Customer Experience Lead - Full Time
Burlington —Appleton, WI
- $16 an hour
- Part-time
- Merchandising
- Mid-level
- Retail management
- Paid holidays
- Health insurance
6d
Warehouse Team Leader
RGL Logistics —Appleton, WI
- $60,000 - $85,000 a year
- Mid-level
- Warehouse
- Organizational skills
- Disability insurance
- Employee assistance program
Quick Apply
Patient Access Team Lead
Neuroscience Group —Appleton, WI
- $23 - $28 an hour
- No weekends
- Mentoring
- Epic
- Senior level
- Profit sharing
- Health savings account
Quick Apply
8d
Service Crew Member(Team lead/Customer service and sales experience required)
WASH MONKEY LLC —Appleton, WI
- From $16.50 an hour
- Full-time
- Background check
- Sales
- In-person
- Employee discount
- Opportunities for advancement
Quick Apply
(USA) Prepared Food Lead
Sam's Club —Appleton, WI
- $21 - $29 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance
Lead EyeCare Advisor
Pearle Vision OK —Appleton, WI
- Part-time
- Inventory management
- Computer literacy
- Basic math
- Health insurance
- Paid time off
12d
SERVICE COORDINATOR SPECIALIST LEAD
Winnebago County —Winnebago County, WI
- $33.12 - $36.80 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Writing skills
7d

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digital customer experience lead jobs near appleton, wi

Digital Customer Experience Lead

Oshkosh Corporation -
Oshkosh, WI

Apply Now

Job Details

Full-time
$118,700 - $211,300 a year

Qualifications

Financial forecasting
Data Integration (Data management)
IT service management
Visio
E-commerce
B2B business model
Bachelor's degree
Online retail experience
Desktop applications
Data analytics
Productivity software
Financial forecasting analysis

Full Job Description

At Oshkosh, we build, serve and protect people and communities around the world by designing and manufacturing some of the toughest specialty trucks and access equipment. We employ over 18,000 team members all united by a common purpose. Our engineering and product innovation help keep soldiers and firefighters safe, is critical in building and keeping communities clean and helps people do their jobs every day.

SUMMARY

At Oshkosh, we build, serve, and protect people and communities by designing the toughest specialty vehicles on the planet. As we are evolving into an Industrial Technology Company, we are seeking a visionary to lead the technical evolution of our customer touchpoints.

This role partners with cross-functional leaders to help shape the strategy, architecture, and execution of our global E-Commerce, CRM, and AI-driven customer-facing experiences. You will serve as a trusted advisor and subject matter expert, helping transform reactive service into predictive partnerships while ensuring our B2E (Business to Everyone) customers have a seamless, "Amazon-like" experience across all channels, from the office desktop to field-service mobile applications.

YOUR IMPACT

These duties are not meant to be all-inclusive and other duties may be assigned:

Guide AI Innovation for High-Volume E-Commerce

Support the operations of high-volume, high-transaction e-commerce platforms, helping ensure uptime and world class performance during peak demand periods for global parts and services.
Design and enhance data pipelines that ingest IoT telemetry into the Salesforce Data Cloud to trigger automated "Service-to-Sale" workflows and targeted parts sales that strengthen our Aftermarket footprint across all Oshkosh segments.
Support the implementation of AI agents to provide 24/7 technical support, utilizing natural language to query technical manuals and parts catalogs creating a self-service model for customers to drive fleet uptime regardless of geographic location or language.
Develop ML-driven recommendation engines for the storefront that suggest parts based on specific fleet wear-patterns and historical lifecycle data.

Transform Omnichannel, Mobile-First & Connected Job Sites Experiences

Support the digital infrastructure for "Intelligent Job Sites," where IoT-connected vehicles, autonomous equipment, and personnel operate within a unified ecosystem.
Field-First Philosophy: Advocate for a mobile-first ecosystem, developing Progressive Web Apps (PWA) and native tools designed for "offline-first" functionality in remote job sites or fire stations.
Partner with Product Engineering teams to create geofencing and mobile push-notifications to alert fleet managers of service needs the moment a vehicle enters a registered service bay.
Help shape hyper-personalized, trigger-based email marketing campaigns that leverage CRM data and machine telemetry.
Contribute to the technical roadmap for "Single Sign-On" (SSO) to support a persistent customer "Golden Record" across all brand portals (JLG, Pierce, McNeilus).

Develop a CRM Modernization Strategy to Achieve “One CRM”

Support the evolution of the CRM from a system of record to a system of intelligence. This includes helping to support and guide a multi-cloud CRM environment with complex account hierarchies.
Support CRM capabilities as a "Single Source of Truth," integrating bi-directional data flows between ERPs, E-Commerce, and Marketing Automation.
Support the transition to a headless, composable architecture, decoupling front-end experiences from back-end ERP systems.
Support contextualized data flows into the CRM to improve customer engagement while providing sales teams with "Next Best Action" guidance.

MINIMUM QUALIFICATIONS:

Bachelors degree with five (5) or more years of experience in the field or in a related area.
Office, PowerPoint, Visio, Excel, Integrations, Data Analysis, ITIL and BA practice knowledge
B2B E-Commerce and CRM experience
Communication, listening, critical thinking, adaptability, relationship building, organization, influencing, problem solving, negotiation, business acumen, strategy, emotional intelligence, leadership, financial forecasting, storytelling skills

STANDOUT QUALIFICATIONS

Experience supporting enterprise-scale e-commerce platforms and architectures serving global markets.
Strong understanding of digital sales cycles, aftermarket operations, and marketing strategies that support the end-to-end customer experience journey.
Experience with IoT integration and telematics, leveraging machine data to drive customer engagement and business value.
Understanding of LLM orchestration, vector databases, and AI Agent frameworks.
Expertise in Salesforce (Data, Service, Marketing, and Commerce Clouds) and Headless Commerce, along with a strong understanding of ERP systems.
Proficiency with integration technologies supporting complex ERP-to-Cloud solutions and enterprise data flows.
Experience leading complex initiatives, influencing cross-functional teams, and supporting large-scale digital transformation efforts.

Pay Range:

$118,700.00 - $211,300.00

The above pay range reflects the minimum and maximum target pay for the position across all U.S. locations. Within this range, individual pay is determined by various factors, including the scope and responsibilities of the role, the candidate's experience, education and skills, as well as the equity of pay among team members in similar positions. Beyond offering a competitive total rewards package, we prioritize a people-first culture and offer various opportunities to support team member growth and success.

Oshkosh is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability for any part of the employment process, please contact us at [email protected].

Oshkosh Corporation is a merit-based Equal Opportunity Employer. Job opportunities are open for application to all qualified individuals and selection decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristic. To the extent that information is provided or collected regarding categories as provided by law it will in no way affect the decision regarding an employment application.

Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.

Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.

Apply Now

Refine Your Search

digital customer experience lead jobs in appleton, wi

Digital Customer Experience Lead

Marketing Lead Strategist

Label Department Lead

Production Lead (2nd Shift)

Warehouse Team Lead

Lead Installer / Technician

Salesforce Consumer Goods Cloud Consultant/Functional Lead

Medical Lead Veterinarian- Appanasha Pet Clinic- Menasha WI

2nd Shift Team Lead

Lead Event Specialist Part Time

Sales Lead

(USA) Personal Shopper Lead - Sam's

Lead, Part Time

Customer Experience Lead - Full Time

Warehouse Team Leader

Patient Access Team Lead

Service Crew Member(Team lead/Customer service and sales experience required)

(USA) Prepared Food Lead

Lead EyeCare Advisor

SERVICE COORDINATOR SPECIALIST LEAD

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