Top 587 Guest experience manager Jobs in Appleton, Wi

Business Service Rep
BANK FIRST —Appleton, WI
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Opportunities for advancement
Quick Apply
4d
Milwaukee Burger Company - Appleton - Assistant General Manager
Milwaukee Burger Company —Appleton, WI
- $65,000 - $75,000 a year
- Mid-level
- Leadership
- Health insurance
- Dental insurance
Quick Apply
Adult Shelter and Resource Center Manager
PILLARS INC —Appleton, WI
- Email
- Writing skills
- Office
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
Quick Apply
11d
Subway Sandwich Artist
Northwoods BD Restaurant Group, LLC —Wrightstown, WI
- $11 - $15 an hour
- 12 hour shift
- Background check
- Serving
- Customer service
- Health insurance
- Paid time off
Assistant Manager
Kwik Trip —Green Bay, WI
- $52,000 - $79,100 a year
- Full-time
- Mid-level
- Team management
- Mentoring
- Health insurance
- 401(k)
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14d
Subway Sandwich Artist
Northwoods BD Restaurant Group, LLC —Menasha, WI
- $12 - $15 an hour
- 12 hour shift
- Serving
- Customer service
- High school diploma or GED
- Health insurance
- Paid time off
Quick Apply
Entry Level Manager
Culver's —Neenah, WI
- $17.36 - $19.10 an hour
- 8 hour shift
- No education required
- Quick service & fast food restaurant
- Mentoring
- Disability insurance
- Health insurance
Quick Apply
Subway Sandwich Artist
Northwoods BD Restaurant Group, LLC —Kaukauna, WI
- $12 - $17 an hour
- 12 hour shift
- Serving
- Customer service
- Basic math
- Health insurance
- Dental insurance
Quick Apply
General Manager
Jimmy John's —Green Bay, WI
- From $25 an hour
- 8 hour shift
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
- Paid training
Quick Apply
Hair Stylist / Salon Manager
Sharkeys Cuts for Kids Green Bay —Green Bay, WI
- $30 - $40 an hour
- Part-time
- Barbering License
- Cosmetology License
- Experience working with children
- Store discount
- Paid training
Quick Apply
Hotel Maintenance
Wisco Hotel Group (Comfort Suites) —Appleton, WI
- Part-time
- Ability to climb stairs
- Hotel
- Driver's License
- Employee discount
- Referral program
Quick Apply
Manager in Training
truenorth —De Pere, WI
- Full-time
- 18 years or older
- Sales
- Ability to walk for extended periods
Quick Apply
Shift Manager in Training
truenorth —De Pere, WI
- Weekends as needed
- 18 years or older
- Ability to walk for extended periods
- Basic math
Quick Apply
Assistant General Manager
Hilton Garden Inn Appleton/Kimberly —Appleton, WI
- $55,000 a year
- Hotel
- Senior level
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Luxury Community Concierge / Property Services Manager
Cypress Homes —Appleton, WI
- $31.25 - $33.66 an hour
- Full-time
- Clean driving record
- Construction site
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
14h
Front Office Manager
Hilton Garden Inn Oshkosh —Oshkosh, WI
- Mid-level
- Hotel
- Team management
- Health insurance
- Dental insurance
Quick Apply
Coordinator/Facility & Admin
Flair Canada —Appleton, WI
- English
- Mid-level
- Office
Front Bar Receptionist
FACE FOUNDRIÉ —Appleton, WI
- Part-time
- High school diploma or GED
- Marketing
- Entry level
Quick Apply
Office Manager IT Support Specialist
TIDI Products —Neenah, WI
- $80,000 - $85,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
15h
Operations Manager, Titletown
Delaware North —Green Bay, WI
- $55,300 - $74,600 a year
- Weekends as needed
- 3 years
- No degree
- Senior level
- Paid parental leave
- Paid holidays

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Business Service Rep

BANK FIRST -
Appleton, WI

Quick Apply

Job Details

4 days ago

Benefits

Opportunities for advancement

Qualifications

Microsoft Word
Customer communication
Microsoft Excel
Microsoft Outlook
Word embeddings
Documentation tools

Full Job Description

Why Work at Bank First

At Bank First, we’re not just a bank—we’re a community. Consistently ranked among the top-performing banks in the U.S. and Wisconsin, and recognized by American Banker as one of the “Best Banks to Work For”. We combine professional excellence with a culture that truly values people. When you join Bank First, you’re joining a team that invests in your growth, supports your well-being, and celebrates your contributions.

Why You’ll Love Working Here

Imagine a workplace where:

Your career growth is supported through training, mentoring, and advancement opportunities
Flexibility allows you to balance work and life without compromise
Your contributions directly impact guests and communities you care about
You’re part of a culture built on respect, collaboration, and empowerment

At Bank First, you don’t just fill a role—you make a difference. Every interaction matters, and every team member helps shape the experience our guests love.

About the Role: Business Service Representative

The Business Service Representative (“BSR”) provides proactive, comprehensive customer care to Bank First’s commercial and agricultural clients. The BSR primarily serves as a facilitator in the loan process, acting as a liaison between customers, relationship managers, and processing teams. They also ensure the execution of customer requests and inquiries is coordinated with internal parties to provide accurate and efficient responses. The BSR may not always be the direct executor of tasks but will facilitate the necessary actions. This role requires a strong ability to coordinate multiple tasks, a keen attention to detail, and excellent communication skills to facilitate the various aspects of customer care and commercial loan administration. The BSR is a key player in ensuring the smooth operation of the loan process and maintaining customer satisfaction.

The Guest Experience
The BSR plays an integral role in delivering the Bank First Guest Experience to the bank’s commercial and agricultural clients, which is centered on responsiveness and elevating the customer experience by providing seamless, personalized, and innovative banking solutions through every touchpoint. To provide the Guest Experience, the BSR is committed to understanding and anticipating customer needs, fostering meaningful relationships, and enhancing the financial well-being of our customers through a solutions-based approach.

Key Responsibilities

Loan Preparation, Documentation, and Ongoing Servicing

Assist Relationship Managers with the loan application and approval process, including preparing and organizing documentation. Assist with loan closings as needed.
Ensure proper loan approval has been obtained and order necessary certificates (flood, title, hazard insurance). This may include working directly with the client or their professional resources (Attorney, CPA, Insurance Agent).
Verify legal entity names and review organizational documents to confirm authorized signers. Confirm collateral lien status, ensure adherence to loan policy, and evaluate compliance with government regulations.
Review loan documents prior to loan closing to ensure accuracy and consistency with loan approvals.
Collaborate with Commercial Loan Processing and Servicing teams to ensure accurate entry of loan terms into the bank’s core system.
Maintain and organize customer files and records, ensuring accuracy and confidentiality.
Handle loan disbursements, collect fees, and process invoices promptly.
Assist with following up on outstanding loan documentation, such as final title policies and insurance.
Enter newly booked loans into the bank’s digital banking platform for online access.
Review and decision paid workflow items.
Reconcile loan expense general ledger accounts.
Assist Relationship Managers with requesting, collecting and tracking financial statements and covenants within the Bank’s loan administration software

Customer Service and Cross-Functional Support

Serve as a trusted point-of-contact for the bank’s commercial customers, managing inquiries regarding loans, deposit accounts, digital banking, and business banking products and services, among others. Coordinate with the relevant internal teams to ensure timely and effective resolution of each request.
Support Relationship Managers in business development efforts, portfolio administration, and client engagement, including preparing materials, profiling prospects and referral opportunities, reviewing customer files, and assisting with payment collections
Participate in customer meetings and calls as needed, taking notes and providing follow-up assistance when necessary.
Initiate outgoing wire transfers for commercial clients and maintain/update Wire Transfer Agreements
Review and initiate draw requests for construction loans.
Assist in managing the bank’s electronic client directory and archiving loan and depository documents.

#INDBF

What We’re Looking For

Associates Degree or equivalent years of experience in banking or loan administration
2+ years financial institution experience preferred
Must be proficient in Microsoft Word, Outlook and Excel
Proficiency in loan administration software is a plus
Must have the ability to handle multiple tasks from a variety of customers and bankers
Must be able to prioritize duties

About Bank First

Headquartered in Manitowoc, Wisconsin, Bank First serves communities across Wisconsin and the Illinois Stateline region. Our growth is built on relationship-based banking—getting to know our guests personally and helping them create lasting value.

Our Culture & Vision

We foster curiosity, creativity, and responsiveness while embracing individual differences. Employees are empowered with tools to succeed and supported in their careers. Our vision is to remain the top-performing, independent provider of financial services, delivering personalized solutions and value to guests and communities alike.

Our Values

Relationship Based | Community Focused | Innovative Solutions | Value Driven

Join Bank First and build a career where your contributions matter, your growth is supported, and your work makes a difference every single day.

Quick Apply

Refine Your Search

guest experience manager jobs in appleton, wi

Business Service Rep

Milwaukee Burger Company - Appleton - Assistant General Manager

Adult Shelter and Resource Center Manager

Subway Sandwich Artist

Assistant Manager

Subway Sandwich Artist

Entry Level Manager

Subway Sandwich Artist

General Manager

Hair Stylist / Salon Manager

Hotel Maintenance

Manager in Training

Shift Manager in Training

Assistant General Manager

Luxury Community Concierge / Property Services Manager

Front Office Manager

Coordinator/Facility & Admin

Front Bar Receptionist

Office Manager IT Support Specialist

Operations Manager, Titletown

I want to receive the latest job alert for guest experience manager in appleton, wi

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