Top 13 Quality specialist Jobs in Appleton, Wi

Technical Services Specialist
Appvion, LLC —Appleton, WI
- Microsoft Outlook
- Mid-level
- Databases
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Quality Specialist
Amcor —Oshkosh, WI
- Full-time
- Microsoft Excel
- Engineering
- Mid-level
- Paid parental leave
- Health savings account
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Quality Specialist - 2nd Shift 4/10s
Robinson Inc —De Pere, WI
- Mid-level
- Analysis skills
- Communication skills
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QA & Regulatory Compliance Specialist
Bassett Mechanical —Kaukauna, WI
- 3 years
- Bachelor's degree
- Senior level
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Quality Specialist
Bildt LLC —Oshkosh, WI
- $48,000 - $58,000 a year
- Mid-level
- Analysis skills
- Driver's License
9d
Site QC Specialist
Morson Talent (Canada & USA) —United States
- $90,000 - $115,000 a year
- Full-time
- Construction site
- Bachelor of Science
- Engineering
- Health insurance
- Dental insurance
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Quality Assurance Technician
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Collaborate with Excellerate Leadership and quality teams at other facilities on the implementation of standardized quality tools consistently across all…
QA/QC Manager (Boiler/Pipefitting)
CR Meyer —Wisconsin
Monitors employee certification and testing. Generate/develop WPSs as needed. This role involves developing and implementing quality management systems,…
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10d

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QA Specialist - Virtual Hub
Gifthealth Inc —Columbus, OH
CPhT or state Pharmacy Technician license; RAC, ASQ CQA, or similar quality certification. Monitor and score calls using automated speech analytics and manual…
$65,000 - $79,000 a year
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7d
Quality Specialist
Engineered Profiles LLC —Columbus, OH
Assist in training floor associates on procedures & quality gauges / tools. 401k Retirement Plan- Company matching. Assist in tracking trends or quality issues.
$16.97 - $22.05 an hour
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Technical Services Specialist

Appvion, LLC -
Appleton, WI

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Job Details

Qualifications

Customer communication
Associate's degree

Full Job Description

Position Summary

The Technical Services Representative serves as a key liaison between customers, sales, operations, quality, and laboratory functions. This role is responsible for managing customer claims and complaints, coordinating technical investigations, maintaining product and quality data, facilitating laboratory testing and reporting, and distributing technical information to internal and external stakeholders. The Technical Services Representative works to ensure timely resolution of customer issues, support continuous improvement initiatives, and maintain a high level of customer satisfaction through professional technical support and effective communication.

Responsibilities

Claims Management and Processing

Receive, document, and process customer claims, complaints, and technical inquiries.
Coordinate investigations with Quality, Production, Operations, and Laboratory personnel.
Track claims through resolution while maintaining accurate records in designated systems.
Prepare claim summaries, root cause findings, and corrective action reports.
Communicate claim status and resolution details to customers and internal stakeholders.
Monitor claim trends and identify recurring issues requiring corrective action.
Support continuous improvement efforts through analysis of complaint and claim data.

Claims Facilitation and Customer Support

Serve as the primary point of contact for customers regarding technical concerns and product performance issues.
Collaborate with sales and customer service teams to address customer needs and expectations.
Coordinate cross-functional teams to ensure timely investigation and resolution of customer concerns.

Laboratory Management and Coordination

Ensure testing requests are properly documented, scheduled, and completed.
Maintain laboratory records, databases, and reporting systems.
Assist with calibration, maintenance, and inventory management of laboratory equipment and supplies.
Support compliance with quality management systems, testing standards, and safety requirements.

Data and Certificate Management

Review incoming raw material and supplier Certificates of Analysis (COAs) for completeness, accuracy, and compliance with established specifications.
Generate, review, and distribute finished product Certificates of Analysis to customers in a timely and accurate manner.
Verify that incoming material and finished product test results meet customer, regulatory, and internal specifications.
Support customer requests for historical quality data, product certifications, and compliance documentation.

Quality Systems Support

Support corrective and preventive action (CAPA) processes.
Participate in root cause investigations and continuous improvement initiatives.
Assist with internal audits, customer audits, and regulatory compliance activities.
Monitor key performance indicators (KPIs) related to claims, laboratory performance, and customer satisfaction.
Contribute to the development and revision of procedures, work instructions, and technical documentation.

Qualifications

Associate's degree in Quality, Chemistry, Engineering, Technical Sciences, Business, or a related field; Bachelor's degree preferred.
Minimum of 2–5 years of experience in technical services, quality assurance, laboratory operations, customer support, or a related role.
Strong understanding of quality systems, root cause analysis, and corrective action processes.
Experience managing customer complaints, claims, or technical investigations.
Experience in manufacturing, packaging, paper, converting, chemical, or industrial environments is preferred.

Familiarity with laboratory testing methodologies and quality assurance practices is preferred.

Proficiency with Microsoft Office applications, including Excel, Word, and Outlook.
Excellent written and verbal communication skills.
Strong organizational, analytical, and problem-solving abilities.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

M2SP

LI-MD1

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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quality specialist jobs in appleton, wi

Technical Services Specialist

Quality Specialist

Quality Specialist - 2nd Shift 4/10s

QA & Regulatory Compliance Specialist

Quality Specialist

Site QC Specialist

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