Top 112 Front office manager Jobs in Aptos Ca

Front Office Manager
La Bahia Resort and Spa —Santa Cruz, CA
- Full-time
- Mid-level
- Conflict management
- Organizational skills
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Front Office Manager
La Bahia Hotel and Spa —Santa Cruz, CA
- $80,000 - $90,000 a year
- Full-time
- Mid-level
- Conflict management
- US work authorization
- Paid jury duty
- Health savings account
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Fitness Studio Director
THE CAMP TRANSFORMATION CENTER SAN JOSE —San Jose, CA
- $69,000 - $75,000 a year
- Weekends as needed
- Hospitality
- Spanish
- Sales
- Health insurance
- Dental insurance
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4d
Front Desk Associate
Arthur Murray Dance Studio Scotts Valley —Scotts Valley, CA
- From $20 an hour
- Part-time
- Social media management
- Microsoft Office
- Administrative experience
- Paid holidays
- Paid time off
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3d
General Manager
King's Fish House - San Jose —San Jose, CA
- $110,000 - $130,000 a year
- Weekends as needed
- Bar
- 21 years or older
- Quality control
- Health savings account
- Health insurance
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Facilities Coordinator/Admin - Corporate office
Administrative Resource Options —San Jose, CA
- $23 - $26 an hour
- Full-time
- Microsoft Excel
- Oracle
- Microsoft Outlook
- Paid training
- Health insurance
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12d
Restaurant Manager
Gyu-Kaku Japanese BBQ —San Jose, CA
- $70,000 - $76,000 a year
- Weekends as needed
- No experience needed
- Mentoring
- Recruiting
- AD&D insurance
- Paid holidays
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Solution Architect
Badger Meter —California
- $115,000 a year
- Full-time
- Marketing
- 5 years
- Bachelor's degree
- Health savings account
- Paid holidays
Front Desk
Watsonville Hampton —Watsonville, CA
- Part-time
- Computer literacy
- Basic math
- Hotel
Front Office Supervisor
La Bahia Resort and Spa —Santa Cruz, CA
- Weekends as needed
- Inventory management
- Mid-level
- Mentoring
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Front Desk Agent
Seascape Beach Resort —Aptos, CA
- $18 - $20 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
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Front Desk Agent - Fairfield Inn & Suites, Santa Cruz
SANTA CRUZ MISSION STREET HOTEL LP —Santa Cruz, CA
- Part-time
- Mid-level
- 3 years
- Hotel
Quick Apply
Front Desk Agent
LOTUS MANAGEMENT INC —Watsonville, CA
- Part-time
- Mid-level
- 3 years
- Hotel
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Front Desk Agent - Courtyard by Marriott, Santa Cruz
Courtyard by Marriott, Santa Cruz —Santa Cruz, CA
- Hotel
- High school diploma or GED
- Entry level
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Receptionist/Property Manager Assistant
PRIME TIERRA INC. —Watsonville, CA
- From $20 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Retirement plan
Quick Apply
11d
Front Desk Supervisor, Chaminade Resort & Spa
Chaminade Resort —Santa Cruz, CA
- $23 an hour
- Overtime
- Ability to walk for extended periods
- Mid-level
- Supervising experience
- Paid holidays
- Health insurance
Quick Apply
10d
Hotel Front Desk Supervisor
MMSI Management —Santa Cruz, CA
- $17 - $28 an hour
- Full-time
- Mid-level
- Hotel
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
12d
Front Desk Agent - Fairfield Inn & Suites, Santa Cruz
LOTUS MANAGEMENT INC —Santa Cruz, CA
- Part-time
- Mid-level
- 3 years
- Hotel
Quick Apply
Administrative Assistant
Silicon Valley Maternal-Fetal Medicine —Los Gatos, CA
- $25 - $30 an hour
- Full-time
- Medical office experience
- HIPAA
- Clinic
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent - Four Points by Sheraton, Scotts Valley
SCOTTS VALLEY HOTEL LP —Scotts Valley, CA
- Part-time
- 3 years
- Hotel
- High school diploma or GED
Quick Apply

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front office manager jobs near aptos ca

Front Office Manager

La Bahia Resort and Spa
Santa Cruz, CA

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Job Details

Full-time

Qualifications

Hotel regulations compliance
Managing teams in a customer support role
Performance Reporting
Conflict management
Leading team collaboration initiatives
Management reporting
Office management
Team motivation (leadership skill)

Full Job Description

Description:

ABOUT US:

Nestled along the Pacific Coast, La Bahia Hotel & Spa celebrates its dramatic setting, where the tip of Monterey Bay touches Sana Cruz's coveted Main Beach. Steeped in the romantic beauty of Spanish-Mediterranean architecture, locals and travelers alike will savor globally influenced cuisine, cocktails and wellness rituals infused with the region's agricultural bounty and coast-cultured Spirit.

SUMMARY:

The Ideal candidate for Front Office Manager will be an inspirational leader with a passion for crafting exceptional guest experiences leading to great guest satisfaction returning guests, a talent for developing and training others and thorough knowledge of industry trends. This role will assist the Hotel Manager in managing the Front Office operations including Valet Parking & Bell Services, Front Office, Retail, and Security while embracing La Bahia and Spa’s luxury service standards (inspired by Forbes) and unique experiences throughout the hotel.

DUTIES AND RESPONSIBILITIES:

Ensure all Front Office staff consistently deliver the brand promise, providing outstanding guest service at all times.
Maintain and utilize guest history records effectively, ensuring repeat guests are pre-registered and recognized.
Implement and oversee guest recognition programs to enhance loyalty and personalized experiences.
Greet and assist VIP and long-stay guests, ensuring adherence to established recognition protocols.
Monitor check-in and check-out processes to guarantee efficient, high-quality service.
Address guest complaints and inquiries promptly, ensuring swift resolution and follow-up.
Keep Front Office staff informed on promotions, policies, and hotel updates.
Ensure all team members are knowledgeable about hotel products, services, and brand standards.
Develop and execute training programs in collaboration with the Hotel Manager to enhance staff performance.
Foster a positive and professional work environment, encouraging teamwork and excellence.
Oversee Front Office and Pearl Lounge operations during peak periods to ensure smooth service delivery.
Coordinate with Housekeeping and Engineering to manage room allocations and maintenance needs.
Ensure compliance with company brand standards, implementing enhancements where applicable.
Maintain accurate guest data in all systems.
Stay informed on industry trends, competitor offerings, and market developments to maintain a competitive edge.
Analyze guest feedback (e.g., Consumer Audit results) and implement necessary improvements. Work closely with other department managers to support overall hotel success and guest satisfaction.
Perform additional duties as assigned, demonstrating flexibility and leadership within the scope of the role.

SUPERVISORY RESPONSIBILITIES:

Manages the front desk agents and valet parking & bell services, including setting the schedules. Is responsible for the overall direction, coordination and evaluation of all front office departments. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

This role offers a dynamic work environment where your contributions directly impact the guest experience. If you are dedicated to cleanliness, customer satisfaction, and enjoy working in a team-oriented atmosphere, we invite you to join our Front Office team at La Bahia Hotel & Spa.

Requirements:

QUALIFICATIONS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

(2-3) years or more minimum experience as Front Office Manager in a luxury hotel and/or resort overseeing multiple departments.
Luxury resort experience preferred.
Hotel opening experience a plus.
Dynamic and entrepreneurial - able to lead a team to success by leading by example.
Knowledge of local and state laws and regulations as relates to the rooms department.
Knowledge of luxury rooms service standards (Forbes 5 Star, AAA 5 Diamond).
Housekeeping experience/knowledge a plus
Strong leadership skills; a natural motivator
Strong management reporting skills.
Strong business acumen.
Strong Communication Skills (written, verbal and formal presentation style)
Strong problem-solving skills
Effective decision-making skills
Effective conflict management skills
Ability to influence others
Strong organizational skills

Quick Apply

Refine Your Search

front office manager jobs in aptos ca

Front Office Manager

Front Office Manager

Fitness Studio Director

Front Desk Associate

General Manager

Facilities Coordinator/Admin - Corporate office

Restaurant Manager

Solution Architect

Front Desk

Front Office Supervisor

Front Desk Agent

Front Desk Agent - Fairfield Inn & Suites, Santa Cruz

Front Desk Agent

Front Desk Agent - Courtyard by Marriott, Santa Cruz

Receptionist/Property Manager Assistant

Front Desk Supervisor, Chaminade Resort & Spa

Hotel Front Desk Supervisor

Front Desk Agent - Fairfield Inn & Suites, Santa Cruz

Administrative Assistant

Front Desk Agent - Four Points by Sheraton, Scotts Valley

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