Top 82 Inbound call center Jobs in Ar

Call Center Specialist-Wire Operations
Bank OZK —Little Rock, AR
- Full-time
- Research
- Mid-level
- High school diploma or GED
- Dental insurance
- Paid time off
Customer Service Rep – Healthcare (Remote)
Concentrix —Arkansas
- $15 - $17 an hour
- Urgently hiring
- Remote
- Computer literacy
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
Customer Service / Tech Support Rep – Financial (Remote)
Concentrix —Arkansas
- $15 an hour
- Urgently hiring
- Remote
- Computer literacy
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
Customer Service / Tech Support Rep – Tech Products (Remote)
Concentrix —Arkansas
- $17.31 an hour
- Urgently hiring
- Remote
- Computer literacy
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
6d
Customer Service Rep – Healthcare (UMA Grads, Remote)
Concentrix —Arkansas
- $15 - $17 an hour
- Urgently hiring
- Remote
- Computer literacy
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
Customer Service Representative
Conduent State & Local Solutions, Inc —Arkansas
- $17.50 an hour
- Email
- Background check
- High school diploma or GED
- Ability to sit for extended periods
- Paid training
- Paid holidays
7d
Call Center Representative - Remote Arkansas
Gainwell Technologies —Conway, AR
- $27,200 - $38,900 a year
- Full-time
- Remote
- Computer literacy
- High school diploma or GED
- Bachelor's degree
- Travel reimbursement
- Profit sharing
Seasonal (Temporary) Customer Service Call Center Agent
TRANZACT —Little Rock, AR
- $15.50 an hour
- 8 hour shift
- Remote
- English
- High school diploma or GED
- Older adults
Quick Apply
Customer Care Specialist
The Vitality Group —Little Rock, AR
- $16.50 an hour
- Full-time
- Remote
- Writing skills
- High school diploma or GED
- Bachelor's degree
- AD&D insurance
- Paid holidays
14d
Call Center Agent
Arkansas Federal Credit Union —Little Rock, AR
- Full-time
- High school diploma or GED
- Entry level
- Under 1 year
- Paid holidays
- Disability insurance
Work from Home Inbound Customer Service (State of Arkansas)
Colony Brands, Inc. —Arkansas
- Temporary
- Remote
- Computer literacy
- Typing
- Entry level
- Paid training
- Paid holidays
Customer Care Specialist
Vitality Group International, Inc. —Little Rock, AR
- $34,320 a year
- Full-time
- Remote
- Writing skills
- High school diploma or GED
- Bachelor's degree
- AD&D insurance
- Paid holidays
Quick Apply
14d
Inbound Sales Representative (Remote/Central Time)
A Place for Mom —Little Rock, AR
- $45,760 a year
- Weekends as needed
- Remote
- Microsoft Word
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Customer Engagement Specialist
Bob and Eds —North Little Rock, AR
- $24 - $28 an hour
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Specialist
defi AUTO LLC —Little Rock, AR
- $20 an hour
- Full-time
- High school diploma or GED
- 1 year
- Entry level
- Paid training
- Tuition reimbursement
Quick Apply
8d
Call Center Representative – Self Storage Company
Arkansas Storage Centers —Bryant, AR
- $16 an hour
- Part-time
- Background check
- Computer literacy
- High school diploma or GED
- Paid training
- Paid holidays
Quick Apply
Call Center
Fast Lane Entertainment —Lowell, AR
- Full-time
- Entry level
Quick Apply
Patient Communications Specialist
McFarland Eye Care —Little Rock, AR
- From $17 an hour
- Full-time
- Background check
- Surgery
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
Senior Process Associate
Genpact —Bentonville, AR
- Mid-level
- 1 year
Customer Service / Tech Support Rep (Bilingual: English / Spanish) Remote
Concentrix —Arkansas
- $18.31 an hour
- Urgently hiring
- Remote
- Spanish
- Computer literacy
- English
- Paid training
- Paid holidays

I want to receive the latest job alert for inbound call center in ar

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

inbound call center jobs near ar

Customer Service Representative jobs in Arkansas

Call Center Representative jobs in Conway, AR

Customer Service Technician jobs in Arkansas

Customer Care Specialist jobs in Little Rock, AR

Communication Specialist jobs in Little Rock, AR

Call Center Representative jobs in Little Rock, AR

Inbound Sales Representative jobs in Little Rock, AR

Call Center Representative jobs in Bryant, AR

Customer Service Representative jobs in Little Rock, AR

Airport Wheelchair Service jobs in Chicago, IL

Customer Service Representative jobs in Richmond, VA

Work At Home Remote Customer Service jobs in Delaware

Customer Service Representative jobs in Colorado Springs, CO

Customer Service Representative jobs in South Carolina

Customer Service Representative jobs in Bartlett, TN

Entry Level Customer Service Representative jobs in Atlanta, GA

Sales Representative jobs in Little Rock, AR

Inbound Customer Service Representative jobs in Sterling Heights, MI

Inbound Customer Service Representative jobs in Missouri

Patient Access Representative jobs in Lake Charles, LA

Call Center Specialist-Wire Operations

Bank OZK -
Little Rock, AR

Apply Now

Job Details

Full-time

Benefits

Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Electronic fund transfers
Customer communication
Wire transfer payment processing
Operational risk management
Bank transfers
High school diploma or GED
Fraud risk assessment
Currency exchange handling

Full Job Description

Why Bank OZK?:

Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We’re nationally recognized as an industry leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to our clients across the country. We’re investing in small businesses, fueling economies in local communities and changing skylines in the largest cities across America. Here, we're not simply filling roles. We're fostering even greater careers.

The foundation for a great career starts with an exceptional team and a comprehensive benefits package. We believe in providing our dedicated team members with the best resources to support their physical, mental and financial wellbeing, including generous PTO, 401(k) matching, health, dental, vision (and pet!) insurance as well as special perks and discounts. Learn more about Bank OZK benefits.

Job Purpose & Scope:

Responsible for accurately and securely processing outgoing wire transfers and providing high-quality customer support on behalf of the Bank. This position ensures compliance with regulatory requirements, internal procedures, and security standards while assisting clients and banking center staff with wire-related inquiries, exception resolution, and payment processing needs.

Essential Job Functions:

Work directly with clients to complete authentication procedures and gather all required information for outgoing domestic and international wire transfers, including U.S. dollar and foreign currency transactions.
Process and verify entries from client accounts to ensure proper allocation within correspondent banking relationships, collaborating with clients and banking center staff to resolve exception items and provide payment assistance.
Accept and process wire instructions from business and consumer clients while performing all required security procedures and adhering to customer identification, wire transfer, and International Consumer Remittance disclosure requirements.
Coordinate with the Wire Department to ensure wire processing authorizations are updated accurately and timely, and resolve issues related to operational delays.
Competently manage high volumes of inbound and outbound calls, route calls appropriately, and follow established communication scripts for designated topics.
Identify customer needs, research issues, resolve problems within assigned authority and Bank policy, provide solutions or alternatives, and escalate priority matters as necessary.
Maintain daily logs of wire activity, send required notifications, and conduct follow‑up with customers on unresolved issues.
Adhere to all Bank policies, procedures, and guidelines; participate in ongoing training to remain current on system, process, and regulatory changes.
Meet individual and team key performance indicators (KPIs) as established by departmental leadership.

Knowledge, Skills & Abilities:

Knowledge of domestic and international wire transfer operations, including authentication procedures, regulatory requirements, and payment processing standards.
Strong customer service and communication skills, with the ability to manage high call volumes and interact professionally with clients and internal staff.
Analytical and problem-solving ability, including researching issues, resolving expectations, and exercising sound judgment within established authority.
High attention to detail and accuracy, with the ability to maintain logs, documentation, and transaction records in a fast-paced environment.
Ability to adhere to policies, procedures, and security protocols, including confidentiality, fraud prevention practices, and compliance requirements.

Basic Qualifications:

High school diploma or equivalent, required.
Minimum of one (1) year of work experience in wire operations, required.
Minimum of one (1) year of work experience identifying and mitigating fraud risk in financial transactions, required.
Experience using banking systems, payment platforms, or similar financial software, preferred.

Job Expectations:

Operate customary equipment and technology used in a business environment, with or without accommodation.

Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.

#LI-JR1

#HP

EEO Statement:

Bank OZK is an equal opportunity employer and give consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.

Apply Now

Refine Your Search

inbound call center jobs in ar

Call Center Specialist-Wire Operations

Customer Service Rep – Healthcare (Remote)

Customer Service / Tech Support Rep – Financial (Remote)

Customer Service / Tech Support Rep – Tech Products (Remote)

Customer Service Rep – Healthcare (UMA Grads, Remote)

Customer Service Representative

Call Center Representative - Remote Arkansas

Seasonal (Temporary) Customer Service Call Center Agent

Customer Care Specialist

Call Center Agent

Work from Home Inbound Customer Service (State of Arkansas)

Customer Care Specialist

Inbound Sales Representative (Remote/Central Time)

Customer Engagement Specialist

Customer Service Specialist

Call Center Representative – Self Storage Company

Call Center

Patient Communications Specialist

Senior Process Associate

Customer Service / Tech Support Rep (Bilingual: English / Spanish) Remote

I want to receive the latest job alert for inbound call center in ar

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected