Top 176 Customer care coordinator Jobs in Arizona

Care Coordinator
Oshi Health —Phoenix, AZ
- $45,000 - $52,000 a year
- Email
- Remote
- Google Workspace
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
1d
Associate Patient Care Coordinator
UnitedHealth Group —Phoenix, AZ
- $16.15 - $28.80 an hour
- Full-time
- Spanish
- Microsoft Outlook
- Pass drug screening
- AD&D insurance
- Employee stock purchase plan
Patient Care Rep - Intake Specialist/Coordinator
MedOne Healthcare —Phoenix, AZ
- From $22 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
7d
Associate Patient Care Coordinator
UnitedHealth Group —Glendale, AZ
- $16.15 - $28.80 an hour
- Full-time
- 18 years or older
- Basic math
- Pass drug screening
- Paid training
- AD&D insurance
Associate Patient Care Coordinator
UnitedHealth Group —Phoenix, AZ
- $16 - $29 an hour
- 8 hour shift
- Spanish
- Pass drug screening
- English
- AD&D insurance
- Employee stock purchase plan
1d
Infusion Coordinator
ARIZONA ARTHRITIS & RHEUMATOLOGY ASSOCIATES PC —Phoenix, AZ
- Medical terminology
- Entry level
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Customer Onboarding Specialist
evolvedMD —Scottsdale, AZ
- $75,000 - $90,000 a year
- Hybrid work
- Psychiatry
- Mid-level
- Office
- 401(k) matching
Quick Apply
12d
Customer Care Coordinator
Toll Brothers —Scottsdale, AZ
- Online Application
- Mid-level
- Office
- Organizational skills
- Health insurance
- Dental insurance
12d
Associate Patient Care Coordinator
Optum —Phoenix, AZ
- $16.15 - $28.80 an hour
- Full-time
- 18 years or older
- Basic math
- Pass drug screening
- AD&D insurance
- Employee stock purchase plan
Branch Coordinator
Apria Healthcare LLC —Yuma, AZ
- $19.60 - $20.96 an hour
- Full-time
- Computer literacy
- Writing skills
- English
- Paid parental leave
- Disability insurance
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Customer Care Coordinator-Order Experience I
Numotion —Phoenix, AZ
- Microsoft Outlook
- Pass drug screening
- Office
- Disability insurance
- Health insurance
Referral & Authorization Care Coordinator
Oshi Health —Flagstaff, AZ
- $45,000 - $52,000 a year
- Email
- Remote
- Nursing
- Data analysis skills
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
7h
Admissions Coordinator
Select Specialty Hospital - Tucson East —Tucson, AZ
- $21 - $30 an hour
- Full-time
- Customer service
- Medical office experience
- Mid-level
- Dental insurance
- Paid time off
Quick Apply
Administrative Assistant/ Front Desk Medical Coordinator - Full Time
RestorixHealth —Chandler, AZ
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Hospital
- Health savings account
- AD&D insurance
Quick Apply
6d
Hospice Admission Coordinator
Bristol Hospice —Tucson, AZ
- $25 - $28 an hour
- Full-time
- 18 years or older
- Mid-level
- Office
- Mileage reimbursement
- Health savings account
Quick Apply
2d
Health Unit Coordinator Observation
Banner Health —Phoenix, AZ
- Weekends as needed
- Acute care
- Computer literacy
- BLS Certification
- Health insurance
1d
Admissions Coordinator
Brookdale Senior Living Inc. —Tucson, AZ
- $21.00 - $26.70 an hour
- Nights as needed
- Computer literacy
- Writing skills
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
Intake Coordinator
Choice Health At Home —Scottsdale, AZ
- Full-time
- LVN
- Driver's License
- Computer skills
- Health savings account
- Paid holidays
Quick Apply
Patient Care Coordinator
Integrity Rehab Group —Tucson, AZ
- Weekends as needed
- Inventory management
- High school diploma or GED
- Clinic
- Paid holidays
- Disability insurance
Quick Apply
9d
Scheduling Patient Care Staffing Coordinator, Home Health
Assisted Home Health & Hospice —Phoenix, AZ
- Customer service
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply

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Care Coordinator

Oshi Health -
Phoenix, AZ

Quick Apply

Job Details

Full-time
$45,000 - $52,000 a year
1 day ago

Benefits

Paid holidays
Health insurance
Unlimited paid time off
Dental insurance
Vision insurance

Qualifications

Texting/chatbox tools
Health insurance customer support
Telehealth platforms
Collaborative technology platforms
CRM system proficiency
Productivity software
Medical terminology
Technical Proficiency

Full Job Description

Care Coordinator

Reports To: Manager, Care Delivery

Locations Hiring From: Arizona, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Missouri, New Hampshire, North Carolina, South Carolina, Tennessee, Texas, Vermont, Virginia ONLY. Must currently reside and plan on residing entire employment.

Schedule: Monday- Friday 10-6 EST or

Monday- Friday 12-8pm EST or

Saturday- Wednesday 12-8pm EST or

Tues- Saturday 12-8pm EST or

Wednesday- Sunday 12-8pm EST

Employment Type: Full-Time

Role Overview

As our Care Coordinator, you will serve as the first point of contact for patients navigating their digestive health journey at Oshi Health, managing inbound communications across phone, email, chat, and SMS. You will act as a key liaison between patients and their multidisciplinary care team, delivering a seamless, compassionate, and efficient experience that directly supports Oshi's mission to transform GI care. If you thrive in a fast-paced environment, love solving problems in real time, and are passionate about making patients feel heard and supported, we would love to meet you.

What You'll Do: Key Responsibilities

Own high-volume inbound patient and provider communication queues across phone, email, chat, and SMS, responding quickly while maintaining accuracy and professionalism.
Serve as the first point of contact for patients, resolving inquiries in real time without unnecessary handoffs.
Schedule, reschedule, and coordinate appointments accurately, ensuring clean handoffs to GI Providers, Registered Dietitians, and Behavioral Health Providers.
Respond to billing and insurance questions, clearly explaining benefit design and cost-share in a way patients can understand.
Triage clinical questions accurately, manage pharmacy inquiries, and coordinate prescription and refill requests with urgency and attention to detail.
De-escalate challenging interactions with confidence and empathy while documenting all patient interactions accurately in real time.
Proactively identify workflow inefficiencies and suggest improvements that increase speed and patient satisfaction.

What We're Looking For: Qualifications & Requirements

Required

3+ years of experience in remote chat- based customer service experience (telehealth or digital health strongly preferred).
Fluency in healthcare terminology and comfortable navigating clinical concepts.
Experience in health insurance navigation and confident in explaining benefits and cost-sharing to patients.
Technically proficient in EMR/EHR and CRM platforms (Salesforce, Athena Health) and tools such as Zoom, Slack, and Google Workspace.
Exceptional verbal and written communicator who can be both efficient and empathetic.
Highly organized, detail-oriented self-starter who works independently and requires minimal supervision.

Preferred

Experience working in telehealth or a digital health environment.
Strong critical thinking skills with the ability to triage accurately and escalate appropriately.
Experience in a high-growth startup or mission-driven healthcare organization.

Compensation & Benefits

Salary Range: $45,000 – $52,000 (commensurate with experience)
Health Benefits: Employer-sponsored medical, dental, and vision coverage
Time Off: Unlimited PTO + 11 paid company holidays
Retirement: Eligibility to contribute to 401(k)
Work Style: Remote-first flexibility
Growth: Tailored professional development opportunities as we scale
Life Concierge: Access to Overalls, because we know life happens

About Oshi Health

Oshi Health is a virtual digestive health practice on a mission to transform GI care. We combine compassionate, multidisciplinary care with innovative technology to help people with chronic digestive conditions get the answers and relief they deserve. When you join Oshi, you're joining a team and a mission that's changing what great healthcare looks like. Oshi Health is revolutionizing GI care with a digital clinic model that provides easy, convenient access to an integrated and multidisciplinary care team that takes a whole-person approach to diagnosing, managing, and treating digestive health conditions. We take time to get to know each patient, develop a personalized, whole-person care plan that includes identification of symptom triggers and prescription of evidence-based interventions, including medications, dietary changes, and mental health support.

For Every Oshi Team Member We Want:

Genuine passion for improving patient lives and transforming GI care
Strong communication skills and emotional intelligence
Comfort in a fast-paced, remote-first, mission-driven environment

Note: This job description serves as a general overview and may be subject to change based on organizational needs and requirements.

Oshi Health is an equal opportunity employer that is committed to creating a diverse work environment. To do that, we champion a workplace where each and every person is treated with dignity and respect and is valued for their unique perspective and contributions.

Oshi Health's policy is to maintain a working environment that encourages mutual respect, promotes harmonious and congenial relationships between employees, and is free from all forms of discrimination and harassment of any employee (or applicant for employment or service provider) by anyone, including supervisors, co-workers, vendors, or clients. Harassment and discrimination in any manner or form is expressly prohibited. There is no tolerance for discrimination or unequal treatment of any kind on the basis of race, color, religion, creed, gender, sex, sexual orientation, gender identity or expression, pregnancy, sexual and reproductive health decisions, national origin, age, disability, genetic information, marital status or civil partnership/union status, familial status, military or veteran status, predisposition or carrier status, domestic violence victim status, alienage or citizenship status, unemployment status, sexual violence or stalking victim status, caregiver status, or any other characteristic protected by law.

This practice applies to all terms, conditions and privileges of employment including, but not limited to, recruitment, selection, promotion, demotion, transfer, layoff, rehire, termination of employment, development and training, compensation, benefits and retirement.

For more information, visit us at www.oshihealth.com

Oshi Health will never contact job candidates via text message or any other messaging platform including WhatsApp, Signal, and Telegram. All official correspondence will occur through email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process. If you have concerns, please reach out to [email protected], and we'll confirm whether you're engaging with one of our Oshi teammates!

Quick Apply

Refine Your Search

customer care coordinator jobs in arizona

Care Coordinator

Associate Patient Care Coordinator

Patient Care Rep - Intake Specialist/Coordinator

Associate Patient Care Coordinator

Associate Patient Care Coordinator

Infusion Coordinator

Customer Onboarding Specialist

Customer Care Coordinator

Associate Patient Care Coordinator

Branch Coordinator

Customer Care Coordinator-Order Experience I

Referral & Authorization Care Coordinator

Admissions Coordinator

Administrative Assistant/ Front Desk Medical Coordinator - Full Time

Hospice Admission Coordinator

Health Unit Coordinator Observation

Admissions Coordinator

Intake Coordinator

Patient Care Coordinator

Scheduling Patient Care Staffing Coordinator, Home Health

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