Top 24 Desktop support technician Jobs in Arkansas

Helpdesk Analyst
CESO, Inc. —Rogers, AR
- $48,400 - $76,397 a year
- Full-time
- Hybrid work
- Azure
- Bachelor of Science
- Mid-level
- Paid holidays
- Disability insurance
Computer Support Technician
University of Arkansas —Little Rock, AR
- $47,000 a year
- Full-time
- Background check
- Computer science
- Computer Science
6d
Help Desk- First Shift
Wachter, Inc. —Lowell, AR
- $18 - $20 an hour
- Day shift
- Computer literacy
- Mid-level
- Electrical experience
- AD&D insurance
- Paid holidays
Quick Apply
IT Support Tech
Westrock Coffee —Little Rock, AR
- On call
- Mid-level
- Travel
- Experience equivalent to degree accepted
Technical Specialist
Datamax Inc —Little Rock, AR
- $50,000 - $60,000 a year
- Full-time
- Pass drug screening
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
8d
Computer Support Coordinator
City of Rogers, Arkansas —Rogers, AR
- From $22.46 an hour
- Word processing
- Basic math
- Research
Desktop Support in East Camden, Arkansas
Virtual Service Operations —East Camden, AR
- $17 - $25 an hour
- Ability to walk for extended periods
- Writing skills
- Office
- Health insurance
computer technician
Central Baptist College —Conway, AR
- Email
- Mid-level
- Office
- Windows
IT Support Desk Engineer II
HEARTLAND BUSINESS SYSTEMS LLC —Fayetteville, AR
- Full-time
- Mid-level
- 3 years
- Conflict management
- On-the-job training
Quick Apply
3d
IT TECHNICIAN 2ND SHIFT
Peco Foods —Pocahontas, AR
- Office
- Windows
- Ability to climb stairs
Quick Apply
IT Hardware Installation Technician
R&R Solutions —Gravette, AR
- $1,000 - $1,500 a week
- Seasonal
- Clean driving record
- Inventory management
- Mid-level
- Travel reimbursement
- Paid training
Quick Apply
9d
IT Deployment Technician - Healthcare IT Deployment
TMG Global —Bentonville, AR
- $35 - $40 an hour
- Contract
- Mid-level
- Clinic
- Driving
Quick Apply
6d
Part-Time Computer Technician
City Of Jonesboro —Jonesboro, AR
- $16 an hour
- Part-time
- Ability to walk for extended periods
- Word processing
- Basic math
Quick Apply
8d
Engineer: Tier 1 (On-site)
Trace3 —Little Rock, AR
- $80,000 - $85,000 a year
- English
- Research
- Mid-level
- Health savings account
- Disability insurance
Extra Help/Trojan Works IT Services Assistance Center Assistant
University of Arkansas —Little Rock, AR
- $11 an hour
- Temporary
- Background check
- Pass drug screening
- English
Facilities Technician
City of Rogers, Arkansas —Rogers, AR
- From $18.71 an hour
- Mid-level
- Office
- High school diploma or GED
Fleet Technician 2 (Experienced)
PepsiCo Beverages North America —Maumelle, AR
- $30.85 an hour
- Evening shift
- CDL B
- 18 years or older
- Mechanic experience
- Health insurance
- Dental insurance
Electronics Repair & Refurbishment Technician
R&R Solutions —Gravette, AR
- From $15 an hour
- Full-time
- Microsoft Excel
- Windows
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
23h
Service and Repair Technician - Retail
B-Sew Inn —Fayetteville, AR
- $15 - $18 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Ability to sit for extended periods
- AD&D insurance
- Paid holidays
8d

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CVS Health —Arkansas
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2d
Associate Software Support Specialist
Tyler Technologies —Little Rock, AR
The Associate Software Support Specialist is an entry-level position, learning how to ensure timely resolution of client software issues through data analysis…
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Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
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Wants to develop new technical skills. Techy Lancaster is a locally owned electronics repair and retail store specializing in phones, tablets, laptops, desktop…
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desktop support technician jobs near arkansas

Helpdesk Analyst

CESO, Inc.
Rogers, AR

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Job Details

Full-time
$48,400 - $76,397 a year

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Azure
Microsoft Dynamics 365
Graphic design software
Desktop applications
Microsoft Teams
SharePoint
APIs
Productivity software
Microsoft Dynamics

Full Job Description

Are you a Helpdesk Analyst looking to advance your IT career while working with a dynamic team of professionals? If so, CESO has the opportunity for you to develop your career. We develop leaders and empower our associates to use their skills and talents to positively impact the world through service – to our coworkers, clients, and communities. We subscribe to the mission of “finding purpose through serving others,” so if this speaks to you, let’s connect!

Primary Responsibilities

Monitor events, incidents, and service requests related to IT systems, infrastructure, and services.
Act as the primary liaison between customers and IT departments to ensure service requests and incidents are documented, resolved, or escalated appropriately.
Field helpdesk inquiries via phone, email, and in person while providing excellent customer service.
Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues for desktop, tablet and mobile devices.
Perform hands-on fixes, including installing and upgrading software, setting up hardware, and configuring systems in accordance with established guidelines.
Set up new employee equipment, including hardware installation, operating system setup, and application access.
Manage employee onboarding and offboarding processes, including system activations, deactivations, and documentation updates.
Apply diagnostic tools, software updates, and online resources to aid in problem resolution.
Conduct preventive maintenance, including cleaning and inspecting workstations, printers, and peripherals.
Escalate advanced issues to appropriate technicians or departments and provide periodic follow-ups to ensure resolution.
Develop and maintain technical documentation, knowledge base articles, and FAQ resources for end-user support.
Assist with new hire onboarding by setting up standard hardware, software, and account configurations.
Perform routine workstation and software updates to maintain optimal system functionality.
Adhere to established helpdesk policies, procedures, and service standards.
Perform additional duties as assigned to support the IT department’s objectives.

Position Requirements

Bachelor's Degree (B. A. / B. S.) from four-year college or university; or 1-year related experience and/or training; or equivalent combination of education and experience.
Microsoft Office Suite and Adobe programs
Experienced in integrating Power Apps with Microsoft services (SharePoint, Teams, Azure, Dynamics 365) and third-party APIs.

Benefits and Perks

Flexible and Hybrid Work Schedule
Paid Time Off – Credited to You 100% Upfront
401K with a Company Match
Rewards and Recognition Program
Training and Development to Foster Professional Growth
Paid Holidays
Medical / Dental / Vision Coverage
Welcome Box
Casual Dress Code
Reimbursement for Professional Licenses
Paid Time Off for Community Team Service Events
Voluntary or Supplemental Short-Term / Long-Term Disability
Employee Assistance Program
Company Paid Bonding and Recovery
Employee events such as lunches and outings to foster a positive work environment

CESO Compensation Transparency:

The pay band shown reflects the minimum and maximum base salary for this position at CESO. Actual pay is determined by several factors, including location, experience, education, skills, and internal equity. Our pay structures are benchmarked against industry and market data to stay competitive. Each offer is based on a full review of a candidate’s background, qualifications, and fit for the role.

Below are the typical new hire pay ranges for this position based on location:

Rogers, AR: $48,400 - $55,233

CESO, Inc. is a principle-centered organization that aligns with strong service values, integrity, and authenticity. We develop and inspire our team through training and coaching on the job. At CESO, we believe that work should be more rewarding than just a paycheck. In addition to a comprehensive benefit and compensation program, we create memories and friendships through our employee and service events.

CESO, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This organization participates in E-Verify and is a drug-free workplace. Criminal background checks and drug/alcohol checks are required.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Refine Your Search

desktop support technician jobs in arkansas

Helpdesk Analyst

Computer Support Technician

Help Desk- First Shift

IT Support Tech

Technical Specialist

Computer Support Coordinator

Desktop Support in East Camden, Arkansas

computer technician

IT Support Desk Engineer II

IT TECHNICIAN 2ND SHIFT

IT Hardware Installation Technician

IT Deployment Technician - Healthcare IT Deployment

Part-Time Computer Technician

Engineer: Tier 1 (On-site)

Extra Help/Trojan Works IT Services Assistance Center Assistant

Facilities Technician

Fleet Technician 2 (Experienced)

Electronics Repair & Refurbishment Technician

Service and Repair Technician - Retail

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