Top 42 Reservation agent Jobs in Arkansas

Travel Consultant - Corporate International/Complex
ADTRAV Travel Management —Little Rock, AR
- $24 - $27 an hour
- Weekends as needed
- Remote
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Group Air Agent - Dedicated
ADTRAV Travel Management —Little Rock, AR
- $25 - $26 an hour
- Overtime
- Remote
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
15h
Airport Customer Service Agent - LIT
Unifi Aviation, LLC —Little Rock, AR
- $16.50 an hour
- Overtime
- 18 years or older
- Experience working with individuals with disabilities
- No experience needed
- Paid training
- Health insurance
Airport Supervisor - LIT UA
Unifi Aviation, LLC —Little Rock, AR
- $20.50 an hour
- Overtime
- 18 years or older
- Experience working with individuals with disabilities
- Mid-level
- Health insurance
- Dental insurance
Part-Time Customer Service Agent
Envoy Air Inc. —Little Rock, AR
- $16.61 an hour
- Extended hours
- Background check
- 18 years or older
- Pass drug screening
- Paid training
- Health insurance
3h
Front Desk Agent
Hampton Inn by Hilton Maumelle —Maumelle, AR
- 8 hour shift
- Background check
- Computer literacy
- Pass drug screening
- Paid time off
- Employee discount
Front Desk Agent
Doubletree Suites by Hilton —Bentonville, AR
- Weekends as needed
- Hotel
- Military encouraged
- In-person
- Paid holidays
- Disability insurance
Reservation Manager
U-Haul —Little Rock, AR
- Part-time
- Mid-level
- High school diploma or GED
- Time management
- Paid holidays
- Health insurance
Customer Service Agent
Southern Airways Corporation —Hot Springs, AR
- Part-time
- Background check
- Basic math
- Pass drug screening
- Health savings account
- Paid holidays
Quick Apply
Supervisor, Customer Services
Envoy Air Inc. —Bentonville, AR
- Weekends as needed
- Background check
- 18 years or older
- English
Group Air Coordinator – Dedicated (Team Lead)
ADTRAV Travel Management —Little Rock, AR
- $28 - $29 an hour
- Overtime
- Remote
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
3h
Front Desk Agent/ Night Auditor
Holiday Inn Express —Pine Bluff, AR
- From $11 an hour
- Part-time
- In-person
- Communication skills
- Entry level
Quick Apply
13d
Front Desk Agent and Night Auditor - Part Time
Fairfield Inn & Suites —Arkadelphia, AR
- $12 an hour
- Part-time
- Bilingual
- Customer service
- Hotel
Quick Apply
Call Center Agent - Part Time (Swing Shift)
Oaklawn Racing Casino Resort —Hot Springs, AR
- Overtime
- Background check
- Microsoft Excel
- Microsoft Outlook
Front Desk Agent
AC Hotel By Marriott Little Rock Downtown —Little Rock, AR
- $13 - $14 an hour
- Full-time
- Background check
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
Fairfield Inn & Suites by Marriott Fort Smith —Fort Smith, AR
- Part-time
- Hotel
- Entry level
3rd Shift Front Desk Agent - Night Auditor
Hampton inn by Hilton Batesville Arkansas —Batesville, AR
- From $11.50 an hour
- Part-time
- Background check
- Hotel
- In-person
- Employee discount
Quick Apply
6d
Front Desk Agent / Guest Services Agent
La Quinta Inn & Suites by Wyndham Bentonville —Bentonville, AR
- Part-time
- Hotel
- Organizational skills
- Communication skills
- Dental insurance
- 401(k)
Quick Apply
1d
Front Desk Agent
Beechwood Hospitality —Fayetteville, AR
- Weekends as needed
- Hotel
- Military encouraged
- Communication skills
Front Desk Agent
Shinn Hospitatlity —Camden, AR
- From $11 an hour
- Part-time
- 18 years or older
- Hotel
- High school diploma or GED
Quick Apply
6d

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Travel Consultant - Corporate International/Complex

ADTRAV Travel Management -
Little Rock, AR

Quick Apply

Job Details

Full-time
$24 - $27 an hour

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance

Qualifications

Customer communication
Confidential information handling
Microsoft Outlook
Business travel arrangements
Computer literacy
Sabre Global Distribution System
High school diploma or GED
Airline regulations compliance
Desktop applications
Typing

Full Job Description

ADTRAV Travel Management, founded in 1977, has over four decades of experience in managing corporate, government, vacation, group, meetings, and incentive travel programs across the United States. We have experienced steady growth throughout our history and are currently ranked as one of the top business travel management companies in the country.

ADTRAV is seeking Travel Consultants to be responsible for all aspects of travel management for our clients. This includes conversing with customers through multiple communication channels to determine destination, mode of transportation, travel dates, financial considerations and accommodations required. The Travel Consultant will also be responsible for booking and issuing domestic and complex international airline itineraries, hotel reservations and car and train reservations through a GDS system.

Essential Duties and Responsibilities include the following:

Answer calls and emails promptly from clients who are requesting new travel arrangements or changes to existing itineraries.
Utilize Sabre to book and issue airline, hotel, car, and other reservations, accurately and efficiently.
Maintain sufficient account knowledge to assist clients without delay.
Check queues daily to ensure accuracy and that all issued tickets are complete.
Maintain service non-stop programs such as preferred vendors, Waiver/Favors, RezCritiques, and Vacation Referrals.
Provide travel expertise to clients.
Send quotes for international travel; break rules down to see if there are restrictions or are non-refundable, understand open skies and FAA rules.
Meet KPIs as outlined by management (e.g., productivity, transactions, etc.), including maintaining consistent attendance and adherence to the schedule.
Communicate with airlines on flight changes, seating, and upgrades and provide updates to the client as needed.
Follow ADTRAV policies, procedures, and approved workflows on how to service travelers.
Provide excellent customer service in every interaction with travelers. Show empathy and be able to identify and solve traveler issues.
Communicate effectively with other agents and employees to solve problems, gather information, and service travelers.
Become knowledgeable in ADTRAV's industry and customer base.
Participate in ongoing training to continuously build knowledge and skills in the industry.
Represent ADTRAV by embracing the company values and maintaining effective working relationships with employees, partners, vendors, and clients.
Adhere to company policies and procedures.
Other duties as assigned.

Qualifications:

High school diploma or equivalent required.
At least 2 years of experience booking domestic and international travel; complex international a plus.
Experience using a GDS System; Sabre required, Amadeus a plus.
Highly knowledgeable of city, airline, hotel, and car rental codes.
Understanding of federal travel regulations, Fly America Act and Open Skies Agreement.
Strong computer and typing skills, which includes the ability to navigate quickly between programs and using shortcut keys.
Demonstrated experience learning and using technology, and ability to use multiple applications and monitors at one time.
Ability to consistently deliver excellent customer service, internally and externally.
Experience with Microsoft Office suite (Outlook, Word, Excel).
Excellent English written and verbal communication skills.
Excellent listening skills; able to listen to and respond to the traveler’s needs and clarify as needed.
Strong attention to detail with emphasis on accuracy and quality.
Highly self-motivated and able to manage multiple priorities simultaneously and complete tasks with minimal supervision.
Strong organizational and problem-solving abilities.
Ability to communicate ideas and concepts clearly and concisely, while also being open to receive feedback and direction as needed.
Able to present a professional and positive demeanor with internal and external customers/clients and work cooperatively.
Ability to work remotely and meet the company home-office requirements.
Able to sit and work at a computer for extended periods of time, without leaving the work area.
Be able to successfully attend and pass new hire and department specific training.
Able to maintain confidentiality of company and client information.
Able to work a schedule that falls between Monday-Friday, 7am-7pm CT. Able to work some weekends and holidays as needed.
Able to successfully pass a credit, criminal, and/or employment reference background check.

The pay range for this position is $24-$27/hour. Pay is based on the team, and experience booking corporate and complex international travel. There are opportunities for quarterly bonuses based on meeting outlined KPIs. ADTRAV offers a competitive benefits package that includes medical, dental, vision, life, disability, Flexible Spending Accounts, 401(k), and PTO.

ADTRAV Corporation an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Quick Apply

Refine Your Search

reservation agent jobs in arkansas

Travel Consultant - Corporate International/Complex

Group Air Agent - Dedicated

Airport Customer Service Agent - LIT

Airport Supervisor - LIT UA

Part-Time Customer Service Agent

Front Desk Agent

Front Desk Agent

Reservation Manager

Customer Service Agent

Supervisor, Customer Services

Group Air Coordinator – Dedicated (Team Lead)

Front Desk Agent/ Night Auditor

Front Desk Agent and Night Auditor - Part Time

Call Center Agent - Part Time (Swing Shift)

Front Desk Agent

Guest Service Agent

3rd Shift Front Desk Agent - Night Auditor

Front Desk Agent / Guest Services Agent

Front Desk Agent

Front Desk Agent

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