Top 5795 Customer experience representative Jobs in Arlington, Va

Floating Branch Member Service Representative
Northwest Federal Credit Union —McLean, VA
- $21.42 - $36.47 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Disability insurance
Verizon Customer Representative
API Consulting Group —Springfield, VA
- $60,000 - $65,000 a year
- Full-time
- Background check
- In-person
- Communication skills
Quick Apply
10d
Customer Service Representative
Alloy Roofing —McLean, VA
- $20 - $25 an hour
- Full-time
- Bilingual
- Computer literacy
- Computer skills
Quick Apply
Entry Level Sales Representative
Tanner Marketing Group —Alexandria, VA
- $500 - $1,300 a week
- Full-time
- High school diploma or GED
- US work authorization
- In-person
- Paid training
- Employee discount
Quick Apply
10d
Case Manager (Supports Planner)
Service Coordination, Inc —Bethesda, MD
- $64,395 - $79,861 a year
- Nursing
- RN License
- Experience working with individuals with disabilities
- Paid training
- 403(b) matching
Quick Apply
Customer Service Representative at Reva
JBG SMITH —Arlington, VA
- $22 - $24 an hour
- Full-time
- Residential
- Apartments
- Computer skills
- Professional development assistance
- Opportunities for advancement
Customer Service Representative
CryptoGex —Washington, DC
- $18.50 - $28.50 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Communication skills
- Paid holidays
- Dental insurance
Quick Apply
8d
GUEST SERVICE REPRESENTATIVE
HAMPTON INN - ALEXANDRIA —Alexandria, VA
- $20 - $21 an hour
- Weekends as needed
- Hotel
- Communication skills
- Entry level
Quick Apply
2d
Operative Scheduling Representative
MedStar Health —Washington, DC
- $18.70 - $32.72 an hour
- Full-time
- Surgery
- Word processing
- Medical office experience
9d
Patient Service Representative
Patient First —Falls Church, VA
- $20 - $23 an hour
- Full-time
- 18 years or older
- Ability to walk for extended periods
- Maintenance
- Paid holidays
- Disability insurance
3d
Customer Account Representative
CryptoGex —Washington, DC
- $20 - $28 an hour
- Full-time
- Office
- High school diploma or GED
- Associate's degree
- Paid holidays
- Dental insurance
Quick Apply
Patient Contact Center Representative (Remote)
Mosaic Pharmacy —Sterling, VA
- $18 - $20 an hour
- Full-time
- Remote
- Background check
- Spanish
- Microsoft Outlook
- Health savings account
- AD&D insurance
Quick Apply
Patient Access Representative
Children's National Hospital —Washington, DC
- $20.75 - $40.99 an hour
- Full-time
- Microsoft Excel
- Computer literacy
- Mid-level
- Commuter assistance
- AD&D insurance
Customer Care Representative
Toll Brothers —Reston, VA
- $28.01 - $37.14 an hour
- Full-time
- Microsoft Outlook
- Construction site
- Writing skills
- Health insurance
- Dental insurance
Patient Access Associate 1 Orthopedics
Inova Health System —Alexandria, VA
- 8 hour shift
- High school diploma or GED
- Children
- 1 year
- Wellness program
- Paid parental leave
4d
Member Service Representative I
STATE DEPARTMENT FEDERAL CREDIT UNION —Alexandria, VA
- $20 - $25 an hour
- Full-time
- Remote
- Windows
- High school diploma or GED
- Analysis skills
- Paid holidays
- Health insurance
Client Success Representative (Remote)
Demand.com —Washington, DC
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Leasing Professional, J. Rivelle (Lease-up)
Jefferson Apartment Group —Arlington, VA
- $24 - $26 an hour
- Full-time
- Sales
- Office
- Residential
- Health insurance
- Dental insurance
Quick Apply
Call Center Operator - All Shifts
AFCO LLC —Bethesda, MD
- $23 an hour
- Night shift
- Writing skills
- Administrative experience
- High school diploma or GED
Quick Apply
Patient Access Representative - 5:30P - 2:00A
Med-Metrix —Arlington, VA
- $19 - $21 an hour
- Full-time
- Hospital
- HIPAA
- Office

I want to receive the latest job alert for customer experience representative in arlington, va

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer experience representative jobs near arlington, va

Call Center Representative jobs in Sterling, VA

Scheduler jobs in Washington, DC

Patient Access Representative jobs in Washington, DC

Patient Access Associate jobs in Alexandria, VA

Patient Services Representative jobs in Falls Church, VA

Customer Service Representative jobs in McLean, VA

Patient Access Representative jobs in Arlington, VA

Customer Service Representative jobs in Arlington, VA

Customer Service Representative jobs in Washington, DC

Call Center Representative jobs in Bethesda, MD

Guest Service Agent jobs in Alexandria, VA

Airline Customer Service jobs in John F. Kennedy International Airport, NY

Customer Service Account Representative jobs in Houston, TX

Member Services Representative jobs in Los Angeles, CA

Remote Sales Representative jobs in Boston, MA

Customer Service Account Representative jobs in Woodland Hills, CA

Customer Service Account Representative jobs in Jerome, ID

Customer Service Account Representative jobs in Bothell, WA

Remote Customer Service jobs in Norman, OK

Call Center Representative jobs in Tyler, TX

Floating Branch Member Service Representative

Northwest Federal Credit Union -
McLean, VA

Apply Now

Job Details

Full-time
$21.42 - $36.47 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Parental leave
Vision insurance
Life insurance

Qualifications

Customer communication
High school diploma or GED
Productivity software
Banking regulatory compliance

Full Job Description

Overview:

The Member Service Representatives facilitate member service transactions and support services to positively impact member experience, sales and service expectations. A key component of this service to external members is to ensure each employee identifies members’ financial needs and suggests appropriate Credit Union solutions.

This position involves travel between branch locations and our Herndon, VA headquarters and requires eligibility to obtain and maintain a TS/SCI clearance with a CI polygraph.

Responsibilities:

Working knowledge of the Credit Union’s products and services
Maintain department policy and procedure documentation accordingly
Achieve assigned sales goals by proactively identifying opportunities
Adhere to all procedures stated in the Credit Union’s Member Service Representative policy and procedures
Ensure compliance with operational, security and control policies/procedures, preventing fraud and protecting member assets
Proactively identify opportunities to provide product/service solutions to members
Accurately and efficiently process member financial transactions, including deposits, withdrawals, loan payments, and check cashing
Provide exceptional member experiences
Provide operational oversight, support, and resolve escalated requests
Work in partnership with teams across the organization to deliver on projects that improve visibility into the member experience
Other duties as assigned
Remains cognizant of and adheres to NWFCU policies and procedures as well as regulations pertaining to the Bank Secrecy Act (BSA)

#NWFCU1

Qualifications:

Required

High school diploma or equivalent
Minimum 2 years of experience in retail sales or customer service with cash handling experience
Ability to work Monday-Friday 7:00AM-4PM a rotational Saturday 9AM-1PM
Ability to obtain and maintain a TS/SCI clearance with a CI polygraph
Ability to work effectively in a back-office capacity on-site in our Herndon, VA headquarters and equally effectively in a branch setting
Accuracy and detail orientation
Effective oral and written communication skills
Working knowledge of NWFCU, Federal and state regulations required by the National Credit Union Association
Ability to interact effectively with all levels of the organization and/or with members
Ability to communicate with tact and diplomacy and to exercise sound judgment, logic and initiative while maintaining member confidentiality
Ability to self-direct and work with limited supervision
Effective problem-solving skills
Effective sales techniques
Ability to use standard banking and office equipment and systems; working knowledge of Microsoft Office products

Preferred

Previous experience at a financial institution

Additional Compensation:

Northwest Federal offers a comprehensive and inclusive benefits program, which includes medical, dental and vision plans for you and your family, 4 weeks paid vacation, 12 paid holidays, 24 hours of paid volunteer time, parental leave, company paid disability and life insurance, and a generous 401(k) plan with up to 7% employer match.

Base compensation for this role ranges from $21.42 – $36.47 hourly, depending on experience and qualifications.

EEO Notice:

Northwest Federal Credit Union is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, protected veteran status or any other classification protected by law.

NWFCU complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Department at 703-709-8900 or [email protected].

Apply Now

Refine Your Search

customer experience representative jobs in arlington, va

Floating Branch Member Service Representative

Verizon Customer Representative

Customer Service Representative

Entry Level Sales Representative

Case Manager (Supports Planner)

Customer Service Representative at Reva

Customer Service Representative

GUEST SERVICE REPRESENTATIVE

Operative Scheduling Representative

Patient Service Representative

Customer Account Representative

Patient Contact Center Representative (Remote)

Patient Access Representative

Customer Care Representative

Patient Access Associate 1 Orthopedics

Member Service Representative I

Client Success Representative (Remote)

Leasing Professional, J. Rivelle (Lease-up)

Call Center Operator - All Shifts

Patient Access Representative - 5:30P - 2:00A

I want to receive the latest job alert for customer experience representative in arlington, va

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected