Top 193 Guest service agent Jobs in Arlington Heights, Il

Office Administrator
Compass —Arlington Heights, IL
- $23 - $26 an hour
- Hospitality
- Inventory management
- Office
- Paid holidays
- Disability insurance
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Office Administrator
Modus Closing —Arlington Heights, IL
- $23 - $26 an hour
- Hospitality
- Inventory management
- Office
- Paid holidays
- Disability insurance
Front Office Agent (Part-Time)
Loews Chicago O'Hare —Rosemont, IL
- $22.85 an hour
- Part-time
- Ability to walk for extended periods
- Hotel
- Military encouraged
- Paid holidays
- Health insurance
Quick Apply
1d
Guest Service Representative (Front Desk Agent) - Suburban Studios
J&P Hospitality Management, LLC —Arlington Heights, IL
- $15 - $16 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Front Desk Agent
Deer Path Inn —Lake Forest, IL
- $18 - $20 an hour
- Part-time
- English
- Hotel
- High school diploma or GED
Agent Experience Coordinator
Compass —Arlington Heights, IL
- $23 - $26 an hour
- Hospitality
- Inventory management
- Office
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Agent
Hyatt Place Schaumburg, 1851 McConnor Pkwy, Schaumburg, IL 60173 —Schaumburg, IL
- $16.50 - $18.00 an hour
- 8 hour shift
- Hotel
- High school diploma or GED
- Typing
- Paid training
- Paid holidays
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Front Desk Agent
Marriott International, Inc —Chicago, IL
- $26.39 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
7d
Agent Experience Coordinator
Modus Closing —Arlington Heights, IL
- $23 - $26 an hour
- Hospitality
- Inventory management
- Office
- Paid holidays
- Disability insurance
Front Desk Agent
MCR Hotels —Rosemont, IL
- $21.50 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
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Front Desk Agent
Residence Inn Ohare/Rosemont —Rosemont, IL
- $17 - $18 an hour
- Computer literacy
- Residential
- Hotel
5d
Guest Service Agent
Hilton Rosemont —Rosemont, IL
- $18.50 an hour
- Weekends as needed
- Writing skills
- Hotel
- Computer skills
- Paid holidays
- Disability insurance
Quick Apply
Hotel Front Desk Agent
Staybridge Suites / Holiday Inn O'Hare —Rosemont, IL
- $20.35 an hour
- Part-time
- English
- Hotel
- Ability to lift 75 pounds
- Free parking
- 401(k)
Quick Apply
1d
PT Guest Service Agent - The Hoxton, Chicago
Schulte Boutique + Lifestyle —Chicago, IL
- $24 an hour
- Part-time
- Background check
- Sales
- Pass drug screening
- Paid time off
Quick Apply
Front Desk Agent
Marriott Suites O'Hare —Rosemont, IL
- Full-time
- Writing skills
- Hotel
- Computer skills
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Manager
Chicago Marriott Northwest —Hoffman Estates, IL
- $45,000 - $75,000 a year
- Weekends as needed
- CPR Certification
- Writing skills
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply
Leasing Associate
RPM Living —Chicago, IL
- $20 - $24 an hour
- Weekends as needed
- Background check
- Office
- Ability to climb stairs
- Paid holidays
- Health insurance
12d
Guest Relations Agent - The Ritz-Carlton
Sage Hospitality —Chicago, IL
- $24 - $26 an hour
- Full-time
- Hotel
- High school diploma or GED
- Communication skills
- AD&D insurance
- Disability insurance
4d
Front Desk Agent
Hampton inn & Suites —Hoffman Estates, IL
- $15 - $17 an hour
- Part-time
- Hotel
- In-person
- Entry level
- Paid time off
- Employee discount
Quick Apply
1d
Front Desk Agent
Courtyard by Marriott Chicago O'Hare —Des Plaines, IL
- $17 - $20 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Computer skills
- Health insurance
- Dental insurance
Quick Apply

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guest service agent jobs near arlington heights, il

Office Administrator

Compass -
Arlington Heights, IL

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Job Details

$23 - $26 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Parental leave
Employee assistance program
Vision insurance
Pet insurance

Qualifications

Organizing events
Office supply management
Hospitality
Event breakdown
Sales support
On-site technical support
Office activity coordination
Customer relationship building
Maintaining an organized workspace
Phone communication
Inventory management
Enterprise software
Client rapport building
Greeting customers
Mail distribution
Printer (troubleshooting support)
Administrative experience
Salesforce Cloud
Analysis skills
Phone customer support
Zendesk
Confluence
Office equipment installation
Mail management
Customer engagement
Data entry
Technical customer support for office equipment
Mail processing
Event setup
CRM system proficiency

Full Job Description

At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we're revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.

This position is 100% in office in Arlington Heights (11 S Evergreen Ave).

As an Office Administrator, AKA "Agent Experience Coordinator", you are the first person our customers see when they walk into one of our Compass offices. You will curate a 5-star welcome experience for customers and ensure that our Compass office standards are maintained. You will support our customers with our tools and programs, assist with marketing requests, and more. As an AEC you are passionate about your customers, delivering a world-class experience, and partnering with the rest of the agent experience team when support is needed.

At Compass You Will:

Serve as the face of the office by welcoming guests, answering the office phone line, managing mail distribution, providing first-line support for office-related needs; responsible for the overall appearance and organization of the office, maintaining supply inventory, and escalating facilities issues.
Support the adoption of Compass technology and adjacent services by providing customers with 1:1 support
Provide basic marketing support by answering questions, creating collateral from templates, and being the liaison to marketing advisors for more complex requests
Work collaboratively with other team members and departments to address questions and receive feedback on behalf of agents
Answer basic questions and troubleshoot issues related to technology/devices, printers, conference room hardware, enterprise systems, etc.
Provide ad-hoc administrative assistance as needed, such as sales meeting preparation, data entry, and office-wide communications
Be a culture carrier who inspires and empowers those around you with a positive and constructive approach.
Support with office event organization, setup, and tear down.

What We're Looking For:

1-2 years of previous experience in customer service, office management, hospitality, or operations
Previous experience in real estate a plus
Previous experience working with enterprise technology (Zendesk, Salesforce, Confluence) a plus
Great listening skills, connects well with others, and is empathetic of the customer's pain points
A passion for creating community within a space; you encourage in-office interaction, bonding and engagement
Strong problem-solving and analytical skills, allowing you to adapt and formulate solutions quickly
Strong verbal and written communication skills
Meticulous attention to detail, highly organized
Ability to work in the office during standard operating hours
Ability to lift up to 25 lbs

Compensation:

The expected base pay for this position is $23.00 - $26.00 per hour. This range reflects our good-faith estimate of what we intend to offer for this role at the time of posting. Final offers within this range will depend on job-related factors such as experience, skills, and internal equity. Additional compensation elements, such as bonuses, commissions, or equity grants, may be available, along with a full benefits program.

Perks that You Need to Know About:

Participation in our incentive programs (which may include eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, and recharge leave; medical, tele-health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance.

Do your best work, be your authentic self.

At Compass, we believe that everyone deserves to find their place in the world — a place where they feel like they belong, where they can be their authentic selves, where they can thrive. Our collaborative, energetic culture is grounded in our Compass Entrepreneurship Principles and our commitment to diversity, equity, inclusion, growth and mobility. As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees' lives and careers.

Notice for California Applicants

Los Angeles County Fair Chance Notice

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