Top 321 It support Jobs in Arlington Ma

Senior IT Support Engineer
A Fast Growing AI Robotics Company —Cambridge, MA
- $55 - $65 an hour
- Full-time
- Google Workspace
- 5 years
- Office
- Commuter assistance
- Disability insurance
Quick Apply
Experienced Technical Support Analyst
ArcLight Information Technology —Newton, MA
- $75,000 - $90,000 a year
- Full-time
- Background check
- Google Workspace
- Microsoft Excel
- Disability insurance
- Health insurance
Quick Apply
Microsoft Teams Room (MTR) Support Engineer
Noblesoft Technologies Inc —Waltham, MA
- $25 - $27 an hour
- Weekends as needed
- Computer science
- Computer Science
- Mid-level
Quick Apply
7d
Desktop Support Technician
Abel Womack —Lawrence, MA
- $25 - $34 an hour
- Mid-level
- Office
- Military encouraged
Quick Apply
Service Desk Coordinator
Elevate Technology Solutions —Brockton, MA
- $55,000 - $75,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Continuous improvement
Quick Apply
IT Support & Data Specialist
Metropolitan Pipe —Somerville, MA
- $29 - $34 an hour
- Full-time
- Background check
- Google Workspace
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
3d
IT Support Specialist
Hancock Survey Associates, Inc. —Chelmsford, MA
- $55,000 - $60,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Executive Deskside Support Technician
XPO —Boston, MA
- $106,383 - $132,978 a year
- Full-time
- Computer Science
- Military
- Pass drug screening
- Paid holidays
- Disability insurance
Deskside Support Technician
Pomeroy —Boston, MA
- $25 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
3d
IT Support Specialist
Quanterix —Billerica, MA
- $65,000 - $75,000 a year
- On call
- Hybrid work
- Computer Science
- Mid-level
- Windows
- Employee stock purchase plan
- Dental insurance
4d
IT Technical Support
Teradyne —North Reading, MA
- $68,500 - $109,600 a year
- Computer science
- Azure
- Computer Science
- Paid holidays
- Disability insurance
IT Helpdesk Technician
Persimmon Technologies Corporation —Bedford, MA
- $27 - $35 an hour
- Full-time
- Microsoft Outlook
- Computer Science
- Mid-level
- AD&D insurance
- Disability insurance
DESKTOP SUPPORT TECHNICIAN
Ci Design, Inc. —Boston, MA
- $55,000 a year
- Weekends as needed
- Office
- Residential
- Communication skills
- Commuter assistance
- Paid holidays
Quick Apply
11d
Analyst I IT Service Desk
PUMA —Somerville, MA
- $51,800 - $68,905 a year
- Online Application
- Windows
- Analysis skills
- Experience equivalent to degree accepted
IT Support Technician - Bedford, MA
Feastech Data Corp —Bedford, MA
- $20.00 - $33.08 an hour
- Full-time
- Hybrid work
- Azure
- Mid-level
- Office
- Paid time off
Quick Apply
IT Service Desk Technician
Trexon —Boston, MA
- $31 - $36 an hour
- Writing skills
- Research
- Mid-level
Quick Apply
IT Support-Tier I Technician - Herb Chambers
Asbury —Boston, MA
- $30 - $35 an hour
- Full-time
- Dealership
- 5 years
- Mid-level
Quick Apply
2d
IT Helpdesk Support Specialist
JVS Boston —Boston, MA
- $65,000 - $70,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
Quick Apply
Technology Support Specialist
Medford Public Schools —Medford, MA
- $60,000 - $70,000 a year
- Full-time
- School experience
- Mid-level
IT Helpdesk Specialist
Earnix —Boston, MA
- $85,000 - $100,000 a year
- Full-time
- Mid-level
- Office
- Windows
Quick Apply

I want to receive the latest job alert for it support in arlington ma

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Senior IT Support Engineer

A Fast Growing AI Robotics Company
Cambridge, MA

Quick Apply

Job Details

Full-time | Contract
$55 - $65 an hour

Benefits

Commuter assistance
Disability insurance
401(k)
Flexible spending account
Life insurance

Qualifications

Jira
Asset management
Endpoint Security
Cloud identity and access management (IAM)
Zero Trust security
Knowledge management
Google Workspace
Mobile device support
Okta
Linux support
Wireless networking
Ansible
Wireless access points
Startup experience
Tooling
CrowdStrike Falcon
Google Meet
ISO standards
5 years
Infrastructure as Code (IaC)
Operational management
Operations coordination
iOS
AI tools proficiency
Zoom
SOC 2
Windows
Android
Network infrastructure
Bash

Full Job Description

HireArt is helping our client find a Senior IT Support Engineer to own the end-user IT experience across device lifecycle management, identity and access, conference room technology, and Tier 1/2 support.

In this role, you’ll help shape onboarding, device management, service desk operations, and workplace technology processes while delivering high-quality support across Linux, macOS, Windows, iOS, and Android environments. This is a hands-on, customer-facing role for someone who takes ownership, continuously improves processes, and thrives in fast-paced technical environments.

The ideal candidate is proactive, highly organized, technically versatile, and passionate about delivering exceptional user support experiences.

As a Senior IT Support Engineer, you'll:

Own end-to-end onboarding and offboarding processes, including device provisioning, account setup, access management, hardware recovery, and secure deprovisioning.
Provide Tier 1/2 support for devices, accounts, productivity tools, connectivity, conference room technology, and end-user systems across Linux, macOS, Windows, iOS, and Android environments.
Manage device lifecycle operations, including procurement, imaging, shipping, inventory management, refreshes, MDM enrollment, and secure asset disposal.
Support and improve conference room and A/V systems, including meeting support, troubleshooting, new room buildouts, and vendor coordination.
Maintain ticket queue health, SLA performance, documentation, runbooks, and user-facing knowledge base content.
Coordinate with external IT vendors, contractors, and service providers to support operational needs and escalations.
Partner cross-functionally on IT infrastructure, identity management, networking, security tooling, and operational improvement initiatives.
Identify process gaps and drive continuous improvement across onboarding, asset management, ticket workflows, documentation, and user support operations.
5+ years of experience in end-user IT support with progressive ownership and operational responsibility
Hands-on support experience across Linux, macOS, and Windows environments
Proficiency supporting iOS and Android devices
Familiarity with MDM platforms such as Fleet, JumpCloud, Intune, or JAMF
Knowledge of identity and access management platforms, including Okta, JumpCloud, or Azure AD/Entra ID
Proficiency administering Google Workspace and supporting productivity tooling
Familiarity with ITSM platforms such as ServiceNow, Jira Service Management, or Freshservice
Working knowledge of networking concepts including DHCP, DNS, VLANs, VPNs, Wi-Fi, and firewall fundamentals
Familiarity with virtualization platforms such as VMware or Proxmox
Ability to perform light scripting or automation using Bash, PowerShell, or Python
Strong troubleshooting, communication, documentation, and organizational skills
Ability to work independently in fast-paced environments while delivering excellent end-user support
Ability to lift up to 40 lbs. and work within office, lab, network closet, and infrastructure environments
Ability to travel occasionally to support office operations, buildouts, or hardware deployments

Preferred Qualifications:

Background supporting highly technical engineering organizations such as robotics, AI, embedded systems, or ML teams
Familiarity with Cisco Meraki, Fortigate, or similar networking platforms
Knowledge of conference room A/V systems and collaboration platforms such as Google Meet, Zoom Rooms, Pexip, Logitech, Crestron, or Poly
Familiarity with CrowdStrike or modern endpoint security platforms
Familiarity with AWS or other cloud infrastructure platforms
Knowledge of infrastructure automation or infrastructure-as-code tooling such as Terraform, Pulumi, or Ansible
Familiarity with zero-trust networking or remote access tools such as Tailscale
Background supporting environments aligned with SOC 2, ISO 27001, or similar compliance standards
Experience working in startup or high-growth technology environments
Familiarity with AI productivity tools such as Claude, ChatGPT, or Gemini

Benefits:

Pre-tax commuter benefits
Employer (HireArt) subsidized Healthcare Benefits
Flexible Spending Account for healthcare-related costs
HireArt covers all costs for short- and long-term disability and life insurance
401k package

Commitment: This is a full-time, 12-month contract position staffed via HireArt. This position will be onsite and available to candidates who are local to the Cambridge, MA area.

HireArt values diversity and is an Equal Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas or employ corp-to-corp.

Quick Apply

Refine Your Search

it support jobs in arlington ma

Senior IT Support Engineer

Experienced Technical Support Analyst

Microsoft Teams Room (MTR) Support Engineer

Desktop Support Technician

Service Desk Coordinator

IT Support & Data Specialist

IT Support Specialist

Executive Deskside Support Technician

Deskside Support Technician

IT Support Specialist

IT Technical Support

IT Helpdesk Technician

DESKTOP SUPPORT TECHNICIAN

Analyst I IT Service Desk

IT Support Technician - Bedford, MA

IT Service Desk Technician

IT Support-Tier I Technician - Herb Chambers

IT Helpdesk Support Specialist

Technology Support Specialist

IT Helpdesk Specialist

I want to receive the latest job alert for it support in arlington ma

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected