Top 33 Medical services manager Jobs in Arlington Va

Guest Services Supervisor
MedStar Health —Washington, DC
- $28.76 - $48.96 an hour
- Full-time
- 5 years
- Computer literacy
- English
Practice Manager - Physician Services Operating
VHC Health —Arlington, VA
- $70,886.40 - $126,942.40 a year
- Full-time
- Mid-level
- Bachelor's degree
- Business Administration
- Health insurance
- Dental insurance
Patient Service Supervisor
MedStar Health —Washington, DC
- $59,820 - $101,836 a year
- Full-time
- HIPAA
- Mid-level
- Clinic
3d
Program Manager - Patient Support Services
Kikiktagruk Inupiat Corporation —Bethesda, MD
- $110,000 - $155,000 a year
- Extended hours
- 5 years
- Bachelor's degree
- Business Administration
- AD&D insurance
- Paid holidays
Quick Apply
Healthcare Customer Service Team Lead (Remote)
Patient Accounting Service Center, LLC —Washington, DC
- $20 - $21 an hour
- Full-time
- Remote
- Bilingual
- HIPAA
- Mid-level
- AD&D insurance
- Disability insurance
Quick Apply
WIC - Center Manager
Community Clinic Inc. —Greenbelt, MD
- $68,000 - $76,000 a year
- Full-time
- Inventory management
- Word processing
- Mid-level
Quick Apply
Nurse Case Manager
Battelle —Arlington, VA
- Full-time
- Hybrid work
- Nursing
- RN License
- BLS Certification
- Wellness program
- Health insurance
Human Services Specialist II - Case Manager (Take Out Recovery Coach)
City of Alexandria, VA —Alexandria, VA
- $58,320.86 - $78,122.72 a year
- Weekends as needed
- Spanish
- Addiction Medicine
- Experience working with individuals with disabilities
2d
Lead Care Coordinator (Home Care)
Amada Senior Care —Burke, VA
- $74,880 - $87,360 a year
- Full-time
- Background check
- Management
- Mid-level
- Mileage reimbursement
- 401(k)
Quick Apply
5d
Supervisor, Nursing Services
Maryland Oncology —Washington, DC
- $94,376.21 - $145,200.00 a year
- CPR Certification
- Nursing
- RN License
13d
Manager - Respiratory and Neurodiagnostics Services
Luminis Health —Lanham, MD
- $115,000 - $130,000 a year
- Full-time
- CPR Certification
- Hospital
- 5 years
- AD&D insurance
- Paid holidays
Nurse Manager – Specialty Outpatient Services
Howard University Hospital —Washington, DC
- $94,842 - $151,746 a year
- Weekends as needed
- Nursing
- RN License
- 5 years
- Paid holidays
- Health insurance
Quick Apply
Manager of Sterile Processing
Inova Health System —Alexandria, VA
- Full-time
- OSHA
- Hospital
- Mid-level
- Wellness program
- Paid parental leave
1d
Crisis Services Shift Lead
HopeLink Behavioral Health —Oakton, VA
- $23 - $27 an hour
- Weekends as needed
- Remote
- Mid-level
- Bachelor's degree
- Psychology
- 403(b) matching
- Paid holidays
Quick Apply
Crisis Services Clinical Operations Manager
HopeLink Behavioral Health —Oakton, VA
- $60,000 - $75,000 a year
- Full-time
- Remote
- Bachelor's degree
- Organizational skills
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Service Line Coordinator (Assistant Nurse Manager), Operating Room
VHC Health —Arlington, VA
- $42.62 - $69.04 an hour
- Full-time
- Nursing
- Surgery
- RN License
- Health insurance
- Dental insurance
Program Manager - Patient Support Services Department
JVM Solutions —Bethesda, MD
- Weekends as needed
- Microsoft Excel
- Pass drug screening
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
Medicare/Medicaid Revenue Cycle Manager
Barrow Wise Consulting —Rockville, MD
- $90,000 - $150,000 a year
- Full-time
- Remote
- 7 years
- Bachelor's degree
- Mentoring
- Health insurance
- 401(k)
Quick Apply
Team Leader Core Service Agency-Community Support team
Dedicated Care Health Services —Washington, DC
- Weekends as needed
- Experience working with individuals with disabilities
- Mid-level
- Outpatient experience
- Disability insurance
- Dental insurance
Quick Apply
Operating Room Service Leader (RN)
Inova Health System —Alexandria, VA
- Full-time
- Nursing
- Surgery
- RN License
- Wellness program
- Paid parental leave

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Guest Services Supervisor

MedStar Health -
Washington, DC

Apply Now

Job Details

Full-time
$28.76 - $48.96 an hour

Qualifications

Customer communication
Staff supervision
Team supervision
Centricity
English
Bachelor's degree
Productivity software
Medical terminology
Team motivation (leadership skill)
Technical Proficiency

Full Job Description

About this Job:

Shift: Monday-Friday, 10:00 am-6:30 pm with rotating weekends and On-Call expectations

General Summary of Position
Guest Service Supervisor at MedStar Georgetown University Hospital will oversee the daily operations of Guest Services to ensure the delivery of the highest level of world class services to our customers. Guest services serves as the First Impression to all customers; greeting customers promptly with a warm reception and eagerness to serve maintaining a patient/visitor focused environment looking up procedure locations personally escorting guests to appropriate settings explaining available services and apologizing for delays or concerns. The Guest services Supervisor is a working supervisor who will role model all desires associate behaviors. In addition the supervisor will handle department scheduling training processes/procedures etc. These functions are performed in accordance all applicable laws and regulations and MedStar Georgetown University Hospital's philosophy policies procedures and standards.

Primary Duties and Responsibilities

Lead/manage a team of associates; provide supervision and set expectations for exceptional first impressions.
Manage day to day staffing and scheduling to include Patient and Guest Relations Reps contractors and wayfinding volunteers.
Assist in the interviewing hiring training and evaluating the performance of associates with department Manager.
Oversees Hospital's Patient/Visitor and Associate Screening program.
Responsible for implementing the MGUH Visitation Policy including on-call responsibilities for the Visitation Exception process and maintaining an up-to-date Exceptions List in coordination with the Manager.
Ensure that necessary equipment supplies and critical transportation equipment and resources are sanitized in proper working order and available for patient and visitor use.
Manages day-to-day administrative tasks to include supply management uniform needs and front line process improvement.
Responsible for addressing patient/visitor complaints regarding visitation ensuring patient's/visitor's voice is heard while adhering to MGUH policy.
Knowledgeable of the organization's current internal and external footprint(s) including provided services.
Responsible for the maintenance supply and distribution of MGUH pamphlets maps brochures and other communications to be distributed to those entering the premises.
Coordinates the Redcoat Ambassador wayfinding program managing the training scheduling and deployment of volunteers throughout the facilities and grounds.
Ensures that the reception area always remains presentable with necessary safety cleaning supplies stocked for use.
Manage the lost and found process ensuring that lost items are documented and partnering with internal departments to resolve.
Partner with Patient Advocacy on any immediate patient issues.
Supports hospital processes during codes disasters computer downtimes. Directs customers provides information and support.
Performs other duties and responsibilities that are appropriate to the position and area. The above responsibilities are a general description of the level and nature of the work assigned to this classification and is not to be considered as all-inclusive.

Minimal Qualifications
Education

Bachelor's degree required

Experience

5-7 years In customer service related field general receptionist secretarial data entry or previous concierge experience preferred

Knowledge Skills and Abilities

Customer service training.
Leadership skills.
Ability to manage a small team.
Proficient computer skills.
Ability to read and write English fluently.
Knowledge of medical terminology.
Ability to navigate Microsoft Office Suite the internet and hospital based computer systems: IDX Invision Centricity.
50 wpm typing.
Good interpersonal and communication skills.
Ability to prioritize and multitask in a potentially stressful environment organize work and be self-directed.
Ability to facilitate positive outcomes in all scenarios.
Customer focused a people person a motivator detail oriented and have excellent project management skills

This position has a hiring range of : USD $28.76 - USD $48.96 /Hr.

Apply Now

Refine Your Search

medical services manager jobs in arlington va

Guest Services Supervisor

Practice Manager - Physician Services Operating

Patient Service Supervisor

Program Manager - Patient Support Services

Healthcare Customer Service Team Lead (Remote)

WIC - Center Manager

Nurse Case Manager

Human Services Specialist II - Case Manager (Take Out Recovery Coach)

Lead Care Coordinator (Home Care)

Supervisor, Nursing Services

Manager - Respiratory and Neurodiagnostics Services

Nurse Manager – Specialty Outpatient Services

Manager of Sterile Processing

Crisis Services Shift Lead

Crisis Services Clinical Operations Manager

Service Line Coordinator (Assistant Nurse Manager), Operating Room

Program Manager - Patient Support Services Department

Medicare/Medicaid Revenue Cycle Manager

Team Leader Core Service Agency-Community Support team

Operating Room Service Leader (RN)

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