Top 29974 Member services Jobs in Arlington Va

Member and Chapter Services Associate
American Society of Landscape Architects —Washington, DC
- $55,000 a year
- Full-time
- Hybrid work
- Research
- Mid-level
- Administrative experience
- Work from home
Quick Apply
Front Desk Concierge
Dittmar Company —Arlington, VA
- High school diploma or GED
- Ability to lift 50 pounds
- Entry level
Red Kettle Partners Director
The Salvation Army National Headquarters —Alexandria, VA
- Full-time
- 5 years
- Driver's License
- Bachelor's degree
- Free parking
- Health insurance
Quick Apply
Executive Director - Civil Engineering Membership Organization
Engineers & Surveyors Institute —Chantilly, VA
- Full-time
- Public speaking
- Office
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
Neuropsychologist
Integrated Neurology Services —Falls Church, VA
- Up to $80 an hour
- Full-time
- Private practice
- Doctoral degree
- Psychiatry
- Free parking
- Health insurance
Quick Apply
Salesforce Developer (Salesforce/Fonteva)
American Retirement Association —Arlington, VA
- $110,000 - $125,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Salesforce
- Mid-level
- Free parking
- Profit sharing
Quick Apply
AmeriCorps Tutor
GO Tutor Corps —Alexandria, VA
- $24,000 a year
- Temporary
- Background check
- Classroom
- English
- Tuition reimbursement
- Professional development assistance
Swimming Pool Service Technician
Contemporary Watercrafters —Gaithersburg, MD
- From $24 an hour
- Full-time
- Background check
- Clean driving record
- Basic math
- Health insurance
- Dental insurance
Quick Apply
Registered Dietitian
Senior Community Care of Maryland —Hyattsville, MD
- $70,000 - $80,000 a year
- Monday to Friday
- Mid-level
- Driver's License
- Bachelor's degree
- Wellness program
- Disability insurance
Quick Apply
10d
Automotive Service Advisor
Ourisman Chantilly Toyota —Chantilly, VA
- $65,000 - $150,000 a year
- Full-time
- Sales
- Dealership
- Computer literacy
- Health savings account
- Health insurance
Quick Apply
9d
Senior Business Analyst (Salesforce/Fonteva)
American Retirement Association —Arlington, VA
- $110,000 - $115,000 a year
- Full-time
- Hybrid work
- PMP
- Salesforce
- 3 years
- Profit sharing
- Health savings account
Quick Apply
Automotive Mechanic
G&C Tire and Auto Service —Chantilly, VA
- Full-time
- Mechanic experience
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
8d
Automotive Service Advisor
Ourisman Fairfax Toyota —Fairfax, VA
- $65,000 - $150,000 a year
- Full-time
- Sales
- Dealership
- Computer literacy
- Health savings account
- Health insurance
Quick Apply
9d
Dog Walker/Pet Sitter
Happy Hearts 'n Paws —Reston, VA
- $150 - $600 a week
- Overnight shift
- Background check
- High school diploma or GED
- Driver's License
- Employee discount
- Opportunities for advancement
Quick Apply
Registered Dental Hygienist - Clifton, VA Private Practice
Clifton Dental Care —Clifton, VA
- From $60 an hour
- Part-time
- Private practice
- CPR Certification
- Dental office
- Health insurance
- Paid time off
Quick Apply
11d
Case Supervisor
Voices for Children Montgomery —Rockville, MD
- $50,000 - $51,500 a year
- Full-time
- Hybrid work
- Experience working with individuals with disabilities
- Writing skills
- Mid-level
- 403(b) matching
- Health savings account
Quick Apply
11d
Special Agent, Counter Assault Team, $75,000 Recruitment Incentive
The United States Secret Service —Washington, DC
- $65,435 - $158,322 a year
- Full-time
- Pass drug screening
- Mid-level
- Driver's License
Business Development and Sales Representative
Williams Professional Painting —Alexandria, VA
- From $55,000 a year
- Full-time
- Residential
- Business development
- Driver's License
- Paid training
- Disability insurance
Quick Apply
Hospice RN Case Manager (10k Sign on bonus)
Goodwin Living —Alexandria, VA
- Up to $48 an hour
- Full-time
- Nursing
- RN License
- Mid-level
- Loan repayment program
- Dental insurance
Quick Apply
Program Analyst
RWD Consulting, LLC —Bethesda, MD
- $75,000 - $90,000 a year
- Full-time
- Computer Science
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply

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member services jobs near arlington va

Member and Chapter Services Associate

American Society of Landscape Architects -
Washington, DC

Quick Apply

Job Details

Full-time
$55,000 a year

Benefits

Work from home

Qualifications

Data integrity assurance
Data quality checks
Spreadsheets
Administrative experience
Data quality management
Client database systems
Microsoft Teams
CRM system proficiency
Productivity software
Quality data entry
Excel data analysis
Customer data entry

Full Job Description

The Member & Chapter Services Department (MCSD) is the primary point of connection between ASLA and members, and the Associate plays a central role in keeping that connection strong, responsive, and reliable. Working closely with the Manager, Member Services, the Associate manages the day-to-day flow of member inquiries and applications/renewals within the Association Management System (AMS), and is expected to bring judgment, ownership, and a problem-solving mindset to the work.

This role suits someone who is ready to do more than execute a task list. We are looking for a self-directed professional who can maintain composure in a high-volume and exercise sound judgment on member issues and continually look for ways to improve our processes. Strong performance in this role creates opportunity for growth and expanded responsibility within the department over time.

Key Responsibilities

Member and Subscriber Support

Serve as a primary point of contact for member and subscriber inquiries across email, phone, and mail, delivering timely, accurate, and polished service; maintaining confidential and sensitive information.
Research and resolve member issues independently, exercising judgment on ambiguous cases and escalating only what genuinely requires manager-level input.
Educate members and prospects on the benefits and value of ASLA membership with confidence and credibility.

Data and Systems

Maintain accurate member and company profile information in the AMS and support ongoing data quality and consistency.
Process paper and scanned membership applications, renewals, subscriptions, and other orders in accordance with ASLA eligibility requirements and procedures.
Process student membership applications and communicate with student members on eligibility and requirements.
Assist with Landscape Architecture Magazine orders and claims fulfillment.
Apply AI and emerging technology tools, where appropriate, to improve the speed and accuracy of member and subscriber service workflows.

Process Ownership and Improvement

Own the documentation of member services workflows: maintain clear, current standard operating procedures for core tasks in the AMS, and flag gaps or inconsistencies as they arise.
Identify opportunities to streamline, automate, or otherwise improve recurring work, and partner with the Manager to implement changes.
As skills and judgment are demonstrated, take on end-to-end ownership of a recurring program or initiative within the department.

Team and Department Support

Support annual conference operations as assigned, including MCSD material preparation and packing, with potential travel to staff the ASLA Pavilion and/or other events.
Provide additional support to membership team members and other departments with data entry tasks as needed.
Maintain confidential and sensitive information with discretion.
Uphold the values and culture of ASLA.
Perform other duties as assigned.

What We’re Looking For

Beyond the technical qualifications below, the ideal candidate demonstrates:

Initiative and ownership. You notice what needs doing and act on it. You don’t wait to be handed a task, and you close the loop without being asked.
Composure under pressure. You can field a tough member call, a high volume of renewals, and a shifting priority list in the same afternoon without losing your footing.
Sound judgment. You can make good calls on edge cases and policy gray areas, know when to escalate, and can explain your reasoning clearly.
A process-improvement mindset. You see repetitive work as an opportunity to document, streamline, or automate — not just to push through.
A genuine service orientation. You treat members and colleagues with professionalism and care, and represent ASLA well in every interaction.

Qualifications

Required:

At least 3 years of administrative or member/customer services experience, with a track record of increasing responsibility.
Demonstrated experience working in an Association Management System (AMS), Customer Relationship Management (CRM), or equivalent database; comfort with data entry, data quality, and reporting.
Strong Excel skills: able to sort, filter, use basic formulas, and perform mail merges.
Excellent written communication and attention to detail.
Proven ability to prioritize and manage a workflow that involves frequent interruptions and multiple concurrent projects.
Strong technology skills across the Microsoft Office suite, including Teams.
Professional demeanor, high emotional intelligence, and ability to work effectively in a team setting.

Preferred:

Experience in a nonprofit, association, or other membership-based organization.
Experience with or remembers a comparable AMS.
Associate or bachelor’s degree.
Demonstrated comfort applying AI tools to improve everyday workflow efficiency.

Salary Range: $55,000 – $60,000 per year
Status: Full-time, Non-Exempt
Work Week: 37.5 hours per week (standard)

Note: As a non-exempt position, this role is eligible for overtime pay for hours worked in excess of 40 per week.

Flexible work from home options available.

Quick Apply

Refine Your Search

member services jobs in arlington va

Member and Chapter Services Associate

Front Desk Concierge

Red Kettle Partners Director

Executive Director - Civil Engineering Membership Organization

Neuropsychologist

Salesforce Developer (Salesforce/Fonteva)

AmeriCorps Tutor

Swimming Pool Service Technician

Registered Dietitian

Automotive Service Advisor

Senior Business Analyst (Salesforce/Fonteva)

Automotive Mechanic

Automotive Service Advisor

Dog Walker/Pet Sitter

Registered Dental Hygienist - Clifton, VA Private Practice

Case Supervisor

Special Agent, Counter Assault Team, $75,000 Recruitment Incentive

Business Development and Sales Representative

Hospice RN Case Manager (10k Sign on bonus)

Program Analyst

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