Job Title: Membership & Operations Coordinator
Reports To: Membership & Operations Manager
Employment Type: Part-Time / Hourly
Compensation: $25–$30/hour, depending on experience
The House at 1229 is a vibrant, values-driven community dedicated to empowering women leaders and fostering meaningful, high-touch connections. We are seeking a polished, welcoming, and highly organized Part-Time Front Desk Attendant to support the daily operations and front-of-house experience of the club.
As our Membership & Operations Coordinator, you'll be the welcoming face of The House at 1229 while serving as a trusted partner to the CEO. You'll help create exceptional experiences for members, support executive operations, coordinate signature events, and ensure every detail is handled with professionalism and care.
This role is ideal for someone with experience in luxury hospitality, guest relations, concierge services, private clubs, executive support, or member services who enjoys building relationships and making people feel valued.
What You'll Do
Create Exceptional Member Experiences
- Welcome members, guests, and prospective members with warmth, professionalism, and genuine hospitality.
- Build relationships that make every member feel known, valued, and connected.
- Coordinate member meetings, onboarding, communications, and engagement activities.
- Respond promptly and thoughtfully to member inquiries.
Support the CEO
- Manage the CEO's calendar, meetings, travel, and daily priorities.
- Prepare presentations, meeting materials, correspondence, and follow-up communications.
- Track projects, action items, and key deadlines.
- Handle confidential information with professionalism and discretion.
Coordinate Events & Board Meetings
- Help bring member events, networking programs, and special experiences to life.
- Support registrations, vendors, catering, and event logistics.
- Prepare board meeting materials, take meeting minutes, and support governance activities.
Keep Operations Running Smoothly
- Maintain organized systems and member records.
- Assist with newsletters, email campaigns, and Canva presentations.
- Support office operations and identify opportunities to improve processes.
We're Looking For Someone Who
- Has 2+ years of experience in luxury hospitality, guest relations, concierge, executive support, front desk operations, or another high-touch customer service environment.
- Naturally creates welcoming, memorable experiences for guests and members.
- Is polished, professional, and confident communicating with executives, board members, and VIP guests.
- Is highly organized and enjoys managing multiple priorities.
- Takes initiative, anticipates needs, and follows through on commitments.
- Is proficient with Google Workspace, Microsoft Office, Zoom, Canva, and other office technology.
You'll Thrive Here If You...
- Love making people feel welcome and cared for.
- Take pride in anticipating needs before anyone asks.
- Are energized by building relationships and supporting inspiring women leaders.
- Enjoy working in a collaborative, mission-driven environment.
Physical & Schedule Requirements
Must be able to stand, walk, sit, bend, reach, lift and carry items up to 20 pounds, and support light physical activity related to front desk coverage, event setup, hospitality support, and daily club operations.
Availability to work evenings and occasional events as needed is required.
Work Schedule
This is a full-time, in-person position with core office hours of Monday through Friday, 8:30 a.m. – 5:30 p.m. As a member-focused organization, we regularly host programs and events during evenings and occasionally on weekends. Flexibility to support these events is an important part of the role.
We understand the importance of work-life balance. Event schedules are planned and shared well in advance whenever possible, allowing team members to plan accordingly. When evening or weekend support is required, schedules are adjusted whenever feasible to provide flexibility while ensuring our events and operations continue to run smoothly.
This position is overtime eligible in accordance with applicable wage and hour laws. While occasional overtime may be necessary to support events or operational needs, we strive to keep it to a minimum through thoughtful planning and scheduling, reflecting our commitment to both exceptional member experiences and a healthy work-life balance for our team.
Why Join The House at 1229?
This is an opportunity to help shape the experience of an extraordinary community of women leaders. You'll work closely with the CEO and report to our Membership and Operations Manager, build meaningful relationships with accomplished professionals, and play a key role in creating memorable experiences that make our members excited to return.
If you have a hospitality-first mindset, exceptional organizational skills, and a passion for delivering white-glove service, we'd love to hear from you.
Additional Information
This job posting is intended to describe the general responsibilities and expectations of the role and is not an exhaustive list of duties. Responsibilities may evolve based on operational needs.
All employees must be authorized to work in the United States and will be required to complete employment eligibility verification upon hire.
The House at 1229 is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.
This job requires a background check.
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Application Question(s):
- Do you have experience providing front desk, concierge, guest relations, or executive administrative support in a professional office, luxury hospitality, private club, or membership organization?
Please answer "Yes" or "No." You may provide additional details if you wish. A response to this question is required to be considered for this position.
- This position requires working onsite Monday through Friday from 8:30 a.m. to 5:30 p.m., with occasional pre-scheduled evening and weekend events. Are you able to meet these scheduling requirements?
Please answer "Yes" or "No." You may provide additional details if you wish. A response to this question is required to be considered for this position.
- Are you comfortable working collaboratively with a small team during busy periods, including helping with duties when extra support is needed?
Please answer "Yes" or "No." You may provide additional details if you wish. A response to this question is required to be considered for this position..
Education:
Experience:
- Google, Microsoft, & scheduling or reservation systems: 2 years (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: In person
