Top 768 Customer experience supervisor Jobs in Asheville, Nc

Regional Office Manager - Asheville
North Carolina Education Lottery —Asheville, NC
- $65,338 a year
- Full-time
- CPR Certification
- Microsoft Excel
- Mid-level
- Flexible schedule
Quick Apply
3d
Recreation Facility Supervisor
The City of Asheville —Asheville, NC
- Full-time
- Background check
- Word processing
- Basic math
4d
Respiratory Therapy Supervisor - Nights
UHealthSolutions —North Carolina
- $80,000 - $95,000 a year
- Full-time
- BLS Certification
- Mid-level
- ACLS Certification
- Health insurance
- Dental insurance
Quick Apply
Client Administrative Manager
Steward Partners Global Advisory LLC —Hendersonville, NC
- Full-time
- Background check
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Property Manager
Confidential —Asheville, NC
- $60,000 - $70,000 a year
- Full-time
- Background check
- Social media management
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Regional Field Operations Manager (GIS & Utilities)
The Davey Tree Expert Company —North Carolina
- $85,000 - $105,000 a year
- Full-time
- Basic math
- Mid-level
- High school diploma or GED
- Paid parental leave
- Health savings account
Quick Apply
Maintenance Supervisor
Carlisle Residential Properties —Asheville, NC
- $25 - $27 an hour
- Overtime
- Mid-level
- Office
- Driver's License
- Health savings account
- Health insurance
11d
LPN / RN Unit Manager
Swannanoa Valley Health and Rehabilitation —Swannanoa, NC
- $35 - $45 an hour
- Full-time
- CPR Certification
- Skilled nursing facility
- RN License
- Dental insurance
- Paid time off
Quick Apply
F&I Manager
Confidential —Asheville, NC
- $90,000 - $120,000 a year
- Full-time
- Background check
- Dealership
- Customer service
- Health savings account
- Paid holidays
Quick Apply
1d
SQL Engineering Manager
Aeroflow Health —Asheville, NC
- Microsoft Access
- Azure
- HIPAA
- Health savings account
- Paid holidays
Quick Apply
2d
Business Office Manager
Bear Mountain Health and Rehabilitation —Asheville, NC
- Full-time
- Microsoft Excel
- Skilled nursing facility
- Microsoft Outlook
Quick Apply
Store Manager
Staples, Inc. —Hendersonville, NC
- Urgently hiring
- Merchandising
- Mid-level
- Analysis skills
- Store discount
- Health insurance
SEASONAL Destination Manager
Diamond Tours, Inc. —Asheville, NC
- $200 a day
- Seasonal
- Clean driving record
- Up to 50% travel
- Customer service
- Cell phone reimbursement
Quick Apply
4d
Wendy's Assistant Manager
Tar Heel Capital —Asheville, NC
- Up to $18 an hour
- Full-time
- Background check
- Management
- Customer service
- Paid training
- Health insurance
Huckleberry Cafe Manager
Montreat Conference Center —Montreat, NC
- $47,000 - $51,000 a year
- Weekends as needed
- Background check
- Sales
- ServSafe
- Health insurance
- Dental insurance
Quick Apply
Asphalt Paving Project Manager / Superintendent
Tarheel Paving —Hendersonville, NC
- $55,000 - $85,000 a year
- Full-time
- Construction site
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply
Arby's General / Assistant Manager
Brumit Restaurant Group —Hendersonville, NC
- $36,500 - $55,000 a year
- Full-time
- Background check
- 18 years or older
- Restaurant management
- Disability insurance
- Health insurance
Quick Apply
14d
Retail Supervisor
Columbia Sportswear Company —Asheville, NC
- Email
- Mid-level
- High school diploma or GED
- Cash register
- Health savings account
- Paid holidays
7d
Community Manager - Full Time (Asheville, NC)
COARE Communities LLC —Asheville, NC
- $50,000 - $60,000 a year
- Weekends as needed
- Spanish
- English
- Mid-level
- Paid time off
Quick Apply
Cricket Wireless District Manager
Sun Communication Mobile LLC. —Asheville, NC
- $40,000 - $50,000 a year
- Full-time
- Spanish
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply

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customer experience supervisor jobs near asheville, nc

Regional Office Manager - Asheville

North Carolina Education Lottery -
Asheville, NC

Quick Apply

Job Details

Full-time
$65,338 a year
3 days ago

Benefits

Flexible schedule

Qualifications

Vendor relationship building
Customer communication
Cash amount verification
Confidential information handling
Microsoft Excel
Customer relationship building
Team leadership
Customer engagement
Customer relationship management
Productivity software
Balancing end-of-day transactions

Full Job Description

Lead the team that turns winning moments into unforgettable experiences. As our Regional Office Manager, you’ll coach a team of Claims Analysts, keep prize payouts running, and jump in to save the day when players need extra help. Plus, you’ll partner with retailers, vendors, and internal teams to keep everything flowing behind the scenes.

Veterans, you are strongly encouraged to apply if you meet the requirements of this role!

Come and develop your career in this fun, friendly, and fast-paced environment! The lottery was recently certified as a Great Place to Work. We have also been named a Best-in-Class Employer by Gallagher.

**All employees must reside in NC**

Responsibilities:

Lead, coach, and supervise Claims Representatives and support staff
Oversee scheduling, workload distribution, performance reviews, hiring, and disciplinary actions
Facilitate team meetings, training programs, and professional development opportunities
Resolve escalated claimant concerns with professionalism and a player-first mindset
Oversee prize claim intake, verification, and payout processes, ensuring accuracy and compliance with Lottery rules
Safeguard sensitive winner information, claim documentation, and instant ticket security.
Supervise secure storage and use of prepaid debit cards for prize payments.
Verify claimant identities using IRS TIN Matching and other approved systems.
Support claims staff during peak redemption periods and assist with notarization and payout processing
Manage player inquiries, complaints, and disputes in a timely, professional manner
Perform daily, weekly, and monthly reconciliations for claims and financial reporting
Supervise balancing of cash, debit card payments, petty cash, and ticket sales
Prepare and distribute operational and compliance reports to Lottery leadership
Partner with Finance and Legal to ensure compliance with audits, security protocols, and regulatory standards
Monitor fraud-prevention procedures and support investigations using systems such as OnBase
Support Sales Representatives with Retailer Terminal Reporting (RTR), investigations, and retailer complaints.
Communicate with retailers and vendors regarding ticket deliveries, reporting issues, and supply needs.

Requirements:

Bachelor’s degree preferred and minimum of 2 years of supervisory or operational experience, preferably in lottery, gaming, or regulated industries
Strong background in cash handling, balancing, and reconciliation.
Excellent oral and written communication skills.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
Strong customer relations and player engagement skills.
Ability to manage sensitive information with discretion and integrity.
IRS TIN Matching system (Preferred)
Notary public certification (Preferred)
First Aid and CPR certifications (Preferred)

Hiring Rate: $65,338 (This exempt position will be hired at or near the posted rate.)

Closing Date: August 28, 2026

About the North Carolina Education Lottery

We raise money for a great cause! All of the earnings of the North Carolina Education Lottery go to education. We award nearly $10 million a day in prizes. To learn more, visit our website nclottery.com.

At the North Carolina Education Lottery, we deal with winners every day: our employees! We offer competitive pay and benefits, flexible schedules, professional development opportunities, casual attire, open communication, and a fun work environment.

All employees of the Lottery are expected to support the organization's values (honesty, respect, integrity, and trust) and its commitment to corporate social responsibility (including responsible gaming, environmental awareness, community involvement, etc).

Equal Opportunity Employer

Quick Apply

Refine Your Search

customer experience supervisor jobs in asheville, nc

Regional Office Manager - Asheville

Recreation Facility Supervisor

Respiratory Therapy Supervisor - Nights

Client Administrative Manager

Property Manager

Regional Field Operations Manager (GIS & Utilities)

Maintenance Supervisor

LPN / RN Unit Manager

F&I Manager

SQL Engineering Manager

Business Office Manager

Store Manager

SEASONAL Destination Manager

Wendy's Assistant Manager

Huckleberry Cafe Manager

Asphalt Paving Project Manager / Superintendent

Arby's General / Assistant Manager

Retail Supervisor

Community Manager - Full Time (Asheville, NC)

Cricket Wireless District Manager

I want to receive the latest job alert for customer experience supervisor in asheville, nc

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