Top 35 Guest service agent Jobs in Asheville, Nc

Spa | Front Desk Agent | Full Time
Omni Hotels & Resorts —Asheville, NC
- $19 - $22 an hour
- Weekends as needed
- High school diploma or GED
- Ability to stand for extended periods
- Entry level
Quick Apply
13d
Front Desk Agent: Comfort Suites Outlet Center
The Comfort Suites Outlet Center —Asheville, NC
- $17 an hour
- Full-time
- Computer literacy
- Basic math
- Hotel
- Free parking
- Health insurance
Quick Apply
Guest Service Agent
Hampton Inn Asheville-Tunnel Rd. —Asheville, NC
- $16 - $18 an hour
- Part-time
- Computer literacy
- Hotel
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
7d
Front Desk Agent
The Element Asheville Downtown —Asheville, NC
- $17 an hour
- Full-time
- Computer literacy
- Basic math
- Hotel
- Free parking
- Health insurance
Quick Apply
Part-Time Front Desk Agent
Holiday Inn Express & Suites —Asheville, NC
- $17 an hour
- Part-time
- Computer literacy
- Basic math
- Hotel
- Free parking
- Tuition reimbursement
Quick Apply
Part-Time Front Desk Agent
Holiday Inn Biltmore West —Asheville, NC
- $17.00 - $17.50 an hour
- Part-time
- Computer literacy
- Basic math
- Hotel
- Free parking
- Tuition reimbursement
Quick Apply
4d
Part-Time Front Desk Agent
The Element Asheville Downtown —Asheville, NC
- $17 an hour
- Part-time
- Computer literacy
- Basic math
- Hotel
- Free parking
- Tuition reimbursement
Quick Apply
Front Desk Agent
The Flatiron Hotel —Asheville, NC
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Hotel
Quick Apply
Front Desk Agent
The Foundry Hotel Asheville, Curio Collection —Asheville, NC
- $18 an hour
- Full-time
- Background check
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Rooms | Front Desk Agent/PBX Operator | Full Time
Omni Hotels & Resorts —Asheville, NC
- Weekends as needed
- Computer literacy
- Writing skills
- English
Quick Apply
Hotel Front Desk Agent
Aloft by Marriott —Asheville, NC
- Full-time
- Computer literacy
- Basic math
- Hotel
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Agent - FT
ASHEVILLE ZELDA DEAREST —Asheville, NC
- $18 - $19 an hour
- Weekends as needed
- English
- Hotel
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
14d
Front Desk Agent
The Radical Asheville, Tapestry Collection by Hilton —Asheville, NC
- Part-time
- English
- Hotel
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
14d
Guest Services | Dispatcher | Full Time
Omni Hotels & Resorts —Asheville, NC
- Weekends as needed
- Pass drug screening
- English
- Hotel
Quick Apply
Overnight Front Desk Agent, Cambria Hotel
FIRC Group, Inc. —Asheville, NC
- $18 an hour
- Weekends as needed
- Computer literacy
- Basic math
- Pass drug screening
- Free parking
- Paid jury duty
Quick Apply
9h
Front Office Supervisor
The Grand Bohemian Hotel —Asheville, NC
- Full-time
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Health savings account
- Health insurance
Quick Apply
4d
Guest Services Supervisor
Crowne Plaza Resort Asheville —Asheville, NC
- $19 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Night Auditor (Part Time)
Courtyard by Marriott —Arden, NC
- Part-time
- Hospitality
- Customer service
- Computer literacy
- Paid time off
- Employee discount
Quick Apply
Season's Store | Retail Sales Agent | Part Time
Omni Hotels & Resorts —Asheville, NC
- Part-time
- Merchandising
- Hotel
- 16+ years old
Quick Apply
Guest Services Agent
Grand Bohemian Lodge Asheville —Asheville, NC
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED

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guest service agent jobs near asheville, nc

Spa | Front Desk Agent | Full Time

Omni Hotels & Resorts -
Asheville, NC

Quick Apply

Job Details

Full-time
$19 - $22 an hour
13 days ago

Qualifications

High school diploma or GED

Full Job Description

Omni Grove Park Inn & Spa

The AAA Four-Diamond Omni Grove Park Inn & Spa is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, award winning spa and spacious convention facilities.

Omni Grove Park Inn and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Grove Park Inn & Spa may be your perfect match.

Overview:
The Spa Front Desk Agent is responsible for the reception area at The Spa which includes: the greeting of all guests; answering phone calls; assisting guests with questions regarding Spa services, Spa products and The Omni Grove Park Inn; booking and adjusting appointments; checking the guest into the computer system and charging for services. The Spa Front Desk Agent is also responsible for filling in at The Spa Boutique and preparing next day paperwork. The Front Desk Agent receives an hourly rate and a portion of the service charge, equaling $19.00 - $22.00/hr.

Responsibilities:

Perform guest check-in responsibilities, include billing for their services and reviewing guest’s itinerary.
Acknowledge and greet everyone who enters and leaves The Spa. Greet guests by their proper name. Thank each guest as they depart, inquire about their stay.
Confirm appointments and call late or no-show guests and respond accordingly.
Schedule spa appointments and accurately confirm them in accordance with Omni Hotel & Resorts Moments of Service.
Up-sell, cross-sell, and pre-sell The Spa’s services and products.
Receive guest feedback/complaints and, with supervision, resolve any guest/staff issues as they arise
Become proficient with Resort Suite software in order to accurately book, change and cancel appointments.

Qualifications:

Previous customer service experience is required.
High school diploma or equivalent.
Must be able to communicate effectively in a professional business environment.
Must have the ability to stand for 7 hours per day.
Ability to lift, carry, push, pull 30 lbs.
Must be able to work a schedule including weekends and holidays.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].

Quick Apply

Refine Your Search

guest service agent jobs in asheville, nc

Spa | Front Desk Agent | Full Time

Front Desk Agent: Comfort Suites Outlet Center

Guest Service Agent

Front Desk Agent

Part-Time Front Desk Agent

Part-Time Front Desk Agent

Part-Time Front Desk Agent

Front Desk Agent

Front Desk Agent

Rooms | Front Desk Agent/PBX Operator | Full Time

Hotel Front Desk Agent

Front Desk Agent - FT

Front Desk Agent

Guest Services | Dispatcher | Full Time

Overnight Front Desk Agent, Cambria Hotel

Front Office Supervisor

Guest Services Supervisor

Night Auditor (Part Time)

Season's Store | Retail Sales Agent | Part Time

Guest Services Agent

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