Top 413 Member services representative Jobs in Asheville, Nc

Customer Service Representative
The City of Asheville —Asheville, NC
- Full-time
- Background check
- Word processing
- Basic math
7d
Customer Care Representative
Life's Abundance —Asheville, NC
- From $22 an hour
- Full-time
- High school diploma or GED
- Travel
- Computer skills
- Paid holidays
- Health insurance
Patient Access Representative
Digestive Health Partners —Asheville, NC
- Full-time
- Background check
- Pass drug screening
- Typing
- Health savings account
- Health insurance
Quick Apply
Member Service Representative
Mountain Credit Union —Candler, NC
- From $18.50 an hour
- Full-time
- Computer literacy
- Office
- Computer skills
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative
UPM —Mills River, NC
- Online Application
- Hybrid work
- Microsoft Excel
- ERP systems
- Mid-level
- Health insurance
- Dental insurance
Cell Leader / Supervisor
Pratt & Whitney —Asheville, NC
- $68,900 - $131,100 a year
- Full-time
- Computer literacy
- Mid-level
- Master's degree
- Paid holidays
- Disability insurance
7d
Customer Service Representative
Terrestris Global Solutions —Asheville, NC
- $15.87 - $20.80 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Tuition reimbursement
- Retirement plan
Quick Apply
Inside Sales Representative
ARC3 GASES Inc —Swannanoa, NC
- Full-time
- CDL B
- 18 years or older
- Clean driving record
- Wellness program
- Health savings account
Quick Apply
Wireless Sales Lead - Retail Expert
PRE-US —Asheville, NC
- $18 - $22 an hour
- Weekends as needed
- Background check
- 18 years or older
- Ability to walk for extended periods
- Paid training
- Mileage reimbursement
Quick Apply
Afterschool Counselor II - Horizons Buncombe
YMCA of Western North Carolina —Asheville, NC
- $17 an hour
- Part-time
- Classroom
- High school diploma or GED
- 21 years or older
- 403(b)
Quick Apply
7d
Sports Manager - Buncombe County
YMCA of Western North Carolina —Asheville, NC
- $18.99 an hour
- Weekends as needed
- CPR Certification
- Microsoft Outlook
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
5d
Electrical SME - Field Consultant
Cumming Group —North Carolina
- $104,600.00 - $139,466.68 a year
- Full-time
- 6 years
- Construction site
- Bachelor of Science
- Paid holidays
- Disability insurance
Property Manager - Black Mountain
YMCA of Western North Carolina —Black Mountain, NC
- $18.99 an hour
- Full-time
- Ability to walk for extended periods
- Mid-level
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
Quick Apply
Sports & Facilities Lead
YMCA of Western North Carolina —Asheville, NC
- $15.69 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
- Disability insurance
- Health insurance
Quick Apply
5d
Executive Director
Brookdale Senior Living Inc. —Asheville, NC
- Nights as needed
- High school diploma or GED
- Ability to lift 50 pounds
- Driver's License
- Health savings account
- Paid holidays
Quick Apply
Sales - Wireless Specialist - Weaverville, NC
Russell Cellular- Authorized Verizon Dealer —Weaverville, NC
- $12 - $17 an hour
- Weekends as needed
- Ability to lift 50 pounds
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Licensed Administrative Assistant/ Practice Manager
Cambridge Investment Research —Asheville, NC
- $64,800 - $78,600 a year
- Full-time
- Background check
- Basic math
- Mid-level
- Profit sharing
- Paid holidays
Quick Apply
Field Service Technician (ATM) 4597
Nautilus Hyosung America Inc —Asheville, NC
- $24 an hour
- Extended hours
- Customer service
- Mid-level
- Ability to lift 50 pounds
- Flexible schedule
Quick Apply
Part Time - Registered Nurse
Milan Laser Hair Removal —Asheville, NC
- Part-time
- Mid-level
- Communication skills
- Continuing education credits
- 401(k) matching
Quick Apply
Customer Service Rep Deli 346 - Full Time
The Spinx Company —Hendersonville, NC
- $17 an hour
- Weekends as needed
- Merchandising
- Basic math
- English
- Profit sharing
- Paid holidays

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Customer Service Representative

The City of Asheville -
Asheville, NC

Apply Now

Job Details

Full-time
7 days ago

Qualifications

Basic math
High school diploma or GED

Full Job Description

Summary

About our opportunity:
The City of Asheville is seeking qualified applicants for the position offull-time Customer Service Representative I within the Water Department. The purpose of this position is to perform a variety of clerical and public contact work and to provide administrative support for a City department.

Essential Duties and Responsibilities

Essential Functions:

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

Performs customer service functions according to area of assignment: greets visitors, answers phone calls and emails, and assists customers, citizens, and taxpayers; provides information regarding City services, programs, policies, and procedures; refers issues to appropriate department and/or staff member; and takes and/or relays messages, as necessary.

Assists staff or customers in resolving issues for area of assignment: interacts with staff from other departments and outside agencies to conduct research, exchange information, respond to inquiries, and resolve problems; and keeps customers informed of status of service requests and problem resolution.

Establishes and maintains records regarding customer interactions and requests: enters customer information and concerns into department database; prepares work orders and coordinates services with other staff as appropriate; and maintains files of completed work orders, account documentation, and other program records.

Receives, records, and prepares receipts for payments for department fees and services: answers questions regarding accounts, charges and fee schedules, policies, procedures, etc.; enters and updates account information in department database; and processes related documentation according to established procedures.

Communicates with supervisor, other City employees, contractors, the public, outside agencies and organizations, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems
.
Processes a variety of documentation associated with department/division operations, within designated timeframes and per established procedures: receives, reviews, prepares, completes, processes, forwards or retains as appropriate various forms, reports, correspondence, and other documentation; compiles data for further processing or for use in preparation of department reports; and maintains computerized and/or hardcopy records.

Operates a personal computer to enter, retrieve, review, or modify data, utilizing word processing, spreadsheet, database, Internet, e-mail, or other software; and operates general office or other equipment as necessary to complete essential functions.

Additional Functions:
Performs other related duties as required.

Education and Experience

Minimum Qualifications:

High school diploma or GED required; previous work experience is preferred; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Specific License or Certification Required: None.

Specific Knowledge, Skills, or Abilities: Must be able to demonstrate proficiency in performance of the essential functions and learn, comprehend, and apply all City or departmental policies, practices, and procedures necessary to function effectively in the position.

Performance Aptitudes:

Data Utilization: Requires the ability to determine, calculate, tabulate, or summarize data/information, following a prescribed plan requiring the exercise of some judgment. Includes performing subsequent actions in relation to these computational operations.

Human Interaction: Requires the ability to provide guidance, assistance, and/or interpretation to others regarding the application of procedures and standards to specific situations.

Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.

Verbal Aptitude: Requires the ability to utilize a wide variety of reference and descriptive data and information.

Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.

Functional Reasoning: Requires the ability to carry out instructions furnished in written, oral, or diagrammatic form. Involves semi-routine standardized work with some latitude for independent judgment concerning choices of action.

Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving a variety of generally pre-defined duties which are often characterized by frequent change.

ADA Compliance:

Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation.

Sensory Requirements: Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally.

Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions.

The City of Asheville is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Some positions may require a fingerprint-based SBI background check after a conditional offer and before your start date; HR will provide instructions if applicable.

For benefits-eligible positions, explore our full benefits at AshevilleBenefits.com.

About us:

The City of Asheville is dedicated to providing quality service for the residents and visitors of our beautiful city, nestled in the Blue Ridge Mountains of western North Carolina. Asheville, NC is a thriving mountain city that has a culture enriched by its diversity.

The City’s policy is to provide equal employment opportunities to all applicants for employment. Applicants will be assured of fair treatment in all aspects of recruitment and selection without regard to a person’s age, race, color, national origin, religion, sex, genetic information,or disability, except where certain physical and mental requirements are Bona Fide Occupational Qualifications (BFOQ). The City of Asheville is proud to be a second chance employer.

The City of Asheville is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Apply Now

Refine Your Search

member services representative jobs in asheville, nc

Customer Service Representative

Customer Care Representative

Patient Access Representative

Member Service Representative

Customer Service Representative

Cell Leader / Supervisor

Customer Service Representative

Inside Sales Representative

Wireless Sales Lead - Retail Expert

Afterschool Counselor II - Horizons Buncombe

Sports Manager - Buncombe County

Electrical SME - Field Consultant

Property Manager - Black Mountain

Sports & Facilities Lead

Executive Director

Sales - Wireless Specialist - Weaverville, NC

Licensed Administrative Assistant/ Practice Manager

Field Service Technician (ATM) 4597

Part Time - Registered Nurse

Customer Service Rep Deli 346 - Full Time

I want to receive the latest job alert for member services representative in asheville, nc

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