Top 66 Customer relations representative Jobs in Asheville Nc

Customer Service Representative
The City of Asheville —Asheville, NC
- Full-time
- Background check
- Word processing
- Basic math
5d
Inside Sales Representative
ARC3 GASES Inc —Swannanoa, NC
- Full-time
- CDL B
- 18 years or older
- Clean driving record
- Wellness program
- Health savings account
Quick Apply
Director of Commercial Analytics
Pace Analytical Services —North Carolina
- Full-time
- Remote
- English
- Office
- Finance
- Wellness program
- Health savings account
Client Service Specialist, Employee Benefits
Relation Insurance Services —Candler, NC
- $15.54 - $33.65 an hour
- Full-time
- Spanish
- Computer literacy
- English
- Paid holidays
- 401(k)
4d
Concierge Customer Service Representative
Percepta —Asheville, NC
- $17.50 an hour
- Background check
- Pass drug screening
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Insurance Account Representative - State Farm Agent Team Member
Alex Dinley - State Farm Agent —Weaverville, NC
- $20 - $26 an hour
- Full-time
- Office
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Membership Representative - Asheville
YMCA of Western North Carolina —Asheville, NC
- $12.96 - $16.20 an hour
- Part-time
- Microsoft Word
- Spanish
- Ability to walk for extended periods
- 403(b)
Quick Apply
CNS/Neuroscience, ADHD Territory Sales Representative - Asheville NC
Collegium Pharmaceutical, Inc. —Asheville, NC
- $115,000 - $150,000 a year
- Call employer
- Psychiatry
- Mid-level
- Driver's License
Antler Hill Village - Retail Sales Assistant - Reserve
Biltmore Workforce Management —Asheville, NC
- From $16.32 an hour
- Part-time
- Ability to lift 50 pounds
- Phone etiquette
- Communication skills
Quick Apply
2d
Roving Personal Banker-Asheville Downtown
First Bank —Asheville, NC
- Full-time
- Word processing
- Computer literacy
- Mid-level
Membership Representative - South Asheville
YMCA of Western North Carolina —Asheville, NC
- $12.91 - $16.20 an hour
- Part-time
- Microsoft Word
- Spanish
- Ability to walk for extended periods
- 403(b)
Quick Apply
10d
A Gardener's Place - Retail Sales Assistant -Reserve
Biltmore Workforce Management —Asheville, NC
- From $16.32 an hour
- Part-time
- Ability to lift 50 pounds
- Phone etiquette
- Communication skills
Quick Apply
2d
Wellness Coach - Asheville
YMCA of Western North Carolina —Asheville, NC
- $11.79 an hour
- Part-time
- 16+ years old
- Ability to stand for extended periods
- Communication skills
Quick Apply
Medical Sales Representative
Paragon 28, Inc. —Asheville, NC
- Weekends as needed
- Inventory control
- Mid-level
- Driver's License
Youth Development Professional
Boys & Girls Clubs of the Asheville Region —Asheville, NC
- $20 an hour
- Part-time
- Background check
- Spanish
- CPR Certification
- Flexible schedule
Quick Apply
Marketing Manager
McMillan Pazdan Smith LLC —Asheville, NC
- 7 years
- Marketing
- Inventory management
- Health savings account
- Disability insurance
Quick Apply
CNS/Neuroscience, ADHD Territory Sales Representative - Asheville NC
Collegium Pharmaceutical —Asheville, NC
- $115,000 - $150,000 a year
- Call employer
- Remote
- Psychiatry
- Mid-level
- Driver's License
Quick Apply
Sales Engineer
Kyocera International, Inc. —Hendersonville, NC
- $78,000 - $118,000 a year
- Online Application
- Hybrid work
- Background check
- Microsoft Outlook
- Up to 50% travel
- Health insurance
- Dental insurance
Quick Apply
Residential Services Supervisor
Baptist Children's Homes of NC, Inc. —Clyde, NC
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
Front Desk Associate - Full Time- 3rd Shift
Ridgecrest Conference Center —Black Mountain, NC
- From $15 an hour
- Weekends as needed
- Background check
- Basic math
- Pass drug screening
Quick Apply
3d

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Customer Service Representative

The City of Asheville -
Asheville, NC

Apply Now

Job Details

Full-time
5 days ago

Qualifications

Basic math
High school diploma or GED

Full Job Description

Summary

About our opportunity:
The City of Asheville is seeking qualified applicants for the position offull-time Customer Service Representative I within the Water Department. The purpose of this position is to perform a variety of clerical and public contact work and to provide administrative support for a City department.

Essential Duties and Responsibilities

Essential Functions:

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

Performs customer service functions according to area of assignment: greets visitors, answers phone calls and emails, and assists customers, citizens, and taxpayers; provides information regarding City services, programs, policies, and procedures; refers issues to appropriate department and/or staff member; and takes and/or relays messages, as necessary.

Assists staff or customers in resolving issues for area of assignment: interacts with staff from other departments and outside agencies to conduct research, exchange information, respond to inquiries, and resolve problems; and keeps customers informed of status of service requests and problem resolution.

Establishes and maintains records regarding customer interactions and requests: enters customer information and concerns into department database; prepares work orders and coordinates services with other staff as appropriate; and maintains files of completed work orders, account documentation, and other program records.

Receives, records, and prepares receipts for payments for department fees and services: answers questions regarding accounts, charges and fee schedules, policies, procedures, etc.; enters and updates account information in department database; and processes related documentation according to established procedures.

Communicates with supervisor, other City employees, contractors, the public, outside agencies and organizations, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems
.
Processes a variety of documentation associated with department/division operations, within designated timeframes and per established procedures: receives, reviews, prepares, completes, processes, forwards or retains as appropriate various forms, reports, correspondence, and other documentation; compiles data for further processing or for use in preparation of department reports; and maintains computerized and/or hardcopy records.

Operates a personal computer to enter, retrieve, review, or modify data, utilizing word processing, spreadsheet, database, Internet, e-mail, or other software; and operates general office or other equipment as necessary to complete essential functions.

Additional Functions:
Performs other related duties as required.

Education and Experience

Minimum Qualifications:

High school diploma or GED required; previous work experience is preferred; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Specific License or Certification Required: None.

Specific Knowledge, Skills, or Abilities: Must be able to demonstrate proficiency in performance of the essential functions and learn, comprehend, and apply all City or departmental policies, practices, and procedures necessary to function effectively in the position.

Performance Aptitudes:

Data Utilization: Requires the ability to determine, calculate, tabulate, or summarize data/information, following a prescribed plan requiring the exercise of some judgment. Includes performing subsequent actions in relation to these computational operations.

Human Interaction: Requires the ability to provide guidance, assistance, and/or interpretation to others regarding the application of procedures and standards to specific situations.

Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.

Verbal Aptitude: Requires the ability to utilize a wide variety of reference and descriptive data and information.

Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.

Functional Reasoning: Requires the ability to carry out instructions furnished in written, oral, or diagrammatic form. Involves semi-routine standardized work with some latitude for independent judgment concerning choices of action.

Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving a variety of generally pre-defined duties which are often characterized by frequent change.

ADA Compliance:

Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation.

Sensory Requirements: Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally.

Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions.

The City of Asheville is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Some positions may require a fingerprint-based SBI background check after a conditional offer and before your start date; HR will provide instructions if applicable.

For benefits-eligible positions, explore our full benefits at AshevilleBenefits.com.

About us:

The City of Asheville is dedicated to providing quality service for the residents and visitors of our beautiful city, nestled in the Blue Ridge Mountains of western North Carolina. Asheville, NC is a thriving mountain city that has a culture enriched by its diversity.

The City’s policy is to provide equal employment opportunities to all applicants for employment. Applicants will be assured of fair treatment in all aspects of recruitment and selection without regard to a person’s age, race, color, national origin, religion, sex, genetic information,or disability, except where certain physical and mental requirements are Bona Fide Occupational Qualifications (BFOQ). The City of Asheville is proud to be a second chance employer.

The City of Asheville is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Apply Now

Refine Your Search

customer relations representative jobs in asheville nc

Customer Service Representative

Inside Sales Representative

Director of Commercial Analytics

Client Service Specialist, Employee Benefits

Concierge Customer Service Representative

Insurance Account Representative - State Farm Agent Team Member

Membership Representative - Asheville

CNS/Neuroscience, ADHD Territory Sales Representative - Asheville NC

Antler Hill Village - Retail Sales Assistant - Reserve

Roving Personal Banker-Asheville Downtown

Membership Representative - South Asheville

A Gardener's Place - Retail Sales Assistant -Reserve

Wellness Coach - Asheville

Medical Sales Representative

Youth Development Professional

Marketing Manager

CNS/Neuroscience, ADHD Territory Sales Representative - Asheville NC

Sales Engineer

Residential Services Supervisor

Front Desk Associate - Full Time- 3rd Shift

I want to receive the latest job alert for customer relations representative in asheville nc

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