Healthcare Administrator / Office Manager
Aspire Caregiving | Central Point, Oregon
Salary: $50,000–$72,000 per year
Base Salary: $50,000–$60,000 DOE
Performance Bonus: Up to approximately $10,000–$12,000 annually based on branch performance.
Schedule: Full-Time | Monday–Friday | In-Person
LEAD A TEAM THAT CHANGES LIVES
For over 15 years, Aspire Caregiving has been helping seniors and adults with disabilities remain safely in the comfort of their own homes. We believe exceptional care begins with exceptional leadership, and we're looking for an experienced Healthcare Administrator to lead our Medford branch.
This is more than an office management position—it's an opportunity to oversee the daily operations of a growing healthcare agency, lead an outstanding team, maintain compliance with Oregon regulations, and make a meaningful difference in the lives of our clients, caregivers, and community.
If you're a strong leader who thrives in a fast-paced environment, enjoys building high-performing teams, and takes pride in creating operational excellence, we'd love to hear from you
WHAT YOU'LL DO
As the Administrator, you will oversee the day-to-day operations of our Medford branch while ensuring outstanding client care, employee engagement, regulatory compliance, and operational excellence.
Leadership & Team Development
- Lead, mentor, and support office staff and caregivers
- Foster a positive, accountable workplace culture
- Assist with recruiting, interviewing, hiring, onboarding, and orientation
- Train and develop multiple office positions
- Conduct employee coaching, performance evaluations, disciplinary actions, and terminations
- Promote employee engagement and retention
Operations Management
- Oversee daily office operations
- Monitor agency performance through key performance indicators (KPIs)
- Ensure scheduling processes remain efficient and client-focused
- Assist with payroll-related functions and payroll accuracy
- Complete unemployment questionnaires and employment documentation
- Collaborate with Scheduling, Recruiting, Nursing, and Care Advocates to ensure seamless operations
- Identify opportunities to improve processes and efficiency
Compliance & Quality Assurance
- Maintain compliance with Oregon Administrative Rules (OARs)
- Conduct caregiver and client file audits
- Prepare the agency for state surveys and licensing reviews
- Ensure documentation is accurate, complete, and submitted timely
- Monitor employee training and onboarding compliance
- Support continuous quality improvement initiatives
Client & Community Relations
- Maintain exceptional client satisfaction
- Build and strengthen relationships with referral partners and community organizations
- Support agency growth through outstanding customer service and operational excellence
- Assist with resolving client and caregiver concerns professionally and efficiently
The Administrator serves as the operational leader for the branch, overseeing staff management, audits, compliance, payroll support, employee coaching, onboarding, quality assurance, and day-to-day agency operations.
MINIMUM QUALIFICATIONS
Required
- Minimum of 2 years of verifiable management experience in a healthcare-related field
- Thorough understanding of Oregon Administrative Rules (OARs) applicable to healthcare or home care
- Experience supervising multiple employees
- Strong organizational and time management skills
- Excellent written and verbal communication
- Ability to lead with professionalism, accountability, and compassion
- Strong problem-solving and decision-making skills
- Valid driver's license with reliable transportation
Preferred
- Home care leadership experience
- Healthcare administration experience
- Experience with WellSky or comparable healthcare software
- Payroll and HR experience
- Experience preparing for state surveys or regulatory audits
SCHEDULE AND AVAILABILITY
This is a Monday–Friday salaried leadership position based in our Central Point office.
Because Aspire Caregiving provides services 24 hours a day, seven days a week, the Administrator must also be available to respond to after-hours and weekend emergencies as needed to ensure continuity of care and compliance with state requirements.
WHAT WE OFFER
- Competitive salary with performance-based bonus opportunities
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401(k)
- 401(k) Matching
- Paid Time Off (PTO)
- Mileage reimbursement for business travel
- Discounted gym memberships
- Colonial Life voluntary benefits
- LegalShield legal and identity protection benefits
- Professional development opportunities
- Advancement within a growing organization
- A collaborative leadership team that values your ideas and invests in your success
WHY Aspire Caregiving?
At Aspire Caregiving, we believe our employees are our greatest asset. We are a locally owned healthcare agency where leadership is empowered to make decisions, solve problems, and continuously improve the experience for our clients and caregivers.
You'll work alongside a supportive leadership team that values integrity, accountability, teamwork, and innovation. Your contributions will have a direct impact on the lives of the families we serve and on the continued growth of our organization.
If you're looking for a career—not just another management job—we'd love to meet you.
Pay: $50,000.00 - $72,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Tell us about your experience with compliance, audits, payroll, or quality assurance.
- Are you available to respond to after-hours and weekend emergencies when necessary?
- How many minutes will it take you to commute to our office located at 25 Donna Way, Central Point, OR?
- Please provide 2–3 professional references, preferably former supervisors or managers.
- Do you have a minimum of 2 years of verifiable management experience in a healthcare-related field?
- Please describe your experience working with Oregon Administrative Rules (OARs) or other healthcare regulations.
- Have you supervised both office employees and field staff? Please describe your experience.
- Describe your experience conducting employee coaching, disciplinary actions, and performance management.
Work Location: In person
