Top 23 Service manager Jobs in Astoria, Or

Service Drive Manager
LUMS AUTO CENTER INC —Warrenton, OR
- $6,000 - $10,000 a month
- Full-time
- Dealership
- 3 years
- Mentoring
- Paid training
- Paid holidays
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Assistant Guest Services Manager - WorldMark Seaside
Travel + Leisure Co. —Seaside, OR
- Email
- Microsoft Outlook
- Mid-level
- Leadership
- Wellness program
- Paid holidays
Quick Apply
4d
Ashore Hotel Evening Guest Services Shift Lead
Adrift Hospitality SPC —Seaside, OR
- $16 - $18 an hour
- Part-time
- Mid-level
- Hotel
- Driver's License
- Paid time off
- Employee assistance program
Quick Apply
Part Sales Manager – Part Time
AutoZone —Warrenton, OR
- Overtime
- ASE Certification
- Spanish
- Inventory management
- Store discount
- Employee stock purchase plan
Shift Manager - 12303
Wendy's Restaurant Franchise —Warrenton, OR
- $19.75 an hour
- 18 years or older
- ServSafe
- Mid-level
Quick Apply
Travelling Solar Construction Manager – Technical Services
Miller Bros Solar —United States
- From $100,000 a year
- Overtime
- CPR Certification
- Construction site
- English
- Health insurance
- Dental insurance
Quick Apply
10d

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Service Advisor/Manager
Auto Ignite Management —Reynoldsburg, OH
That includes answering phones, scheduling, writing repair orders, reviewing inspections, building estimates, communicating clearly with customers, selling…
$70,000 - $80,000 a year
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(USA) Manager, Facility Services
Walmart —Reynoldsburg, OH
Bachelor’s degree in Engineering, Architecture, Construction Management, or related field and 3 years’ experience in facilities management, construction…
$90,000 - $180,000 a year
5d

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Service Drive Manager

LUMS AUTO CENTER INC
Warrenton, OR

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Job Details

Full-time
$6,000 - $10,000 a month

Benefits

Paid training
Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
Employee discount
Referral program

Qualifications

Customer communication
Retail industry sales team management experience
Sales training
Auto service management
Sales team management
Sales coaching
Mentoring
Retail management
Professional development training

Full Job Description

Service Drive Manager

Lum’s Auto Center, Inc. is seeking an Automotive Service Drive Manager to join our team in Warrenton, Oregon. This is a key leadership role for an experienced service professional who is passionate about coaching, developing people, and delivering an exceptional customer experience through consistent processes and ethical service practices.

This position is ideal for a hands-on leader who thrives in a training-focused environment and enjoys mentoring Service Advisors and Service BDC Representatives. The right candidate believes strong results come from support, accountability, and clear expectations, and is comfortable working within a structured service methodology. Experience with Chris Collins service drive processes is strongly preferred.

The Service Drive Manager at Lum's Auto Center is responsible for the overall performance, efficiency, and customer experience of the service drive. This role places strong emphasis on training, coaching, and supporting Service Advisors and Service BDC Representatives using the Chris Collins service drive methodology. The Service Drive Manager acts as a hands-on leader and coach, ensuring consistent processes, ethical selling, and a high-performing, customer-focused culture aligned with Lum’s values and OEM standards.

This is a producing management position that combines leadership responsibilities with direct customer interaction in a fast-paced retail service environment. Compensation is commission-based, with an expected starting income range of $6,000 to $10,000 per month and the opportunity for additional earnings based on performance.

Essential Duties and Responsibilities

Leadership & People Management
Serve as the primary coach and trainer for Service Advisors and Service BDC Representatives.
Implement, reinforce, and continuously coach to the Chris Collins service drive processes, scripts, and performance standards.

Conduct regular ride-alongs, call reviews, role-playing sessions, and skill-based coaching.
Set clear performance expectations, KPIs, and behavioral standards.
Hold consistent one-on-one meetings focused on development and accountability.
Partner with HR and leadership on hiring, onboarding, and corrective action.
Foster a culture of learning, professionalism, ethical sales, and teamwork.

Service Drive Operations
Oversee daily service drive workflow and appointment flow.
Ensure repair order accuracy and policy compliance.
Coordinate with Parts and Shop leadership to optimize throughput.

Customer Experience
Champion a consistent, professional customer experience aligned with Chris Collins principles.
Ensure clear communication, value presentation, and follow-up.
Handle escalated customer concerns.
Monitor CSI/CSAT and implement improvement plans.

Financial & Performance Management
Drive KPIs including labor sales, ELR, hours per RO, menu penetration, BDC show rates, and retention.
Analyze reports to identify coaching opportunities.
Ensure ethical upselling and pricing accuracy.

Compliance & Risk Management
Ensure compliance with dealership, OEM, and legal standards.
Prevent sweetheart deals and misrepresentation.
Promote a respectful, harassment-free workplace.

Benefits include a No Cost, No Debt College Degree ® program (up to a Master’s Degree!), health insurance with 90% of the employee premium paid by the employer, dental and vision insurance, 401(k) eligibility after one year of employment, paid time off and paid holidays, a Holiday Savings Plan, Employee Demo Program, generous employee discounts, employer donation matching, employee referral program, paid training and career development, and a fun, team-oriented work environment.

Required

3–5 years automotive service experience with leadership or coaching responsibility.
Experience training Service Advisors and/or Service BDC teams.
Strong DMS and service process knowledge.
Excellent communication and coaching skills.

Preferred

Experience in a Chris Collins service drive environment.
Service BDC leadership experience.
OEM training or certification.

Take a U-Turn from the usual and apply today!

Check us out! https://www.lumsautocenter.com/

Lum Family of Dealerships. CARS. KINDNESS. COMMUNITY.

Lum’s Auto Center, Inc. is an equal opportunity employer. We prohibit discrimination and harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Quick Apply

Refine Your Search

service manager jobs in astoria, or

Service Drive Manager

Assistant Guest Services Manager - WorldMark Seaside

Ashore Hotel Evening Guest Services Shift Lead

Part Sales Manager – Part Time

Shift Manager - 12303

Travelling Solar Construction Manager – Technical Services

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