Top 3 Desktop support technician Jobs in Atchison, Ks

PC Support Technician
Link Solutions, Inc. —Leavenworth, KS
- Full-time
- Computer Science
- Customer service
- Mid-level
- Health savings account
- Paid holidays
9d
Information Technology (IT) Technician
Nestlé Purina —Saint Joseph, MO
- $49,000 - $70,000 a year
- Mid-level
- High school diploma or GED
- Leadership
- Health insurance
- 401(k) matching
4d
Desktop Support Technician
Ovation Workplace Services Inc —Atchison, KS
- $45,000 - $49,000 a year
- Weekends as needed
- Office
- Ability to lift 50 pounds
- Analysis skills
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PC Support Technician
Link Solutions, Inc. —Leavenworth, KS
Provide help desk and desktop support services, diagnose technical issues, and implement resolutions or temporary workarounds when immediate resolution is not…
9d

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Service Desk Technician
Community Choice Financial Family of Brands —Dublin, OH
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desktop support technician jobs near atchison, ks

PC Support Technician

Link Solutions, Inc. -
Leavenworth, KS

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Job Details

Full-time
9 days ago

Benefits

Health savings account
Paid holidays
Disability insurance
Relocation assistance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
Life insurance
Referral program
Retirement plan

Qualifications

Desktop computer repair
Customer service
Laptop (troubleshooting support)
Hardware maintenance
Secret Clearance
Network cabling
Computer hardware
Desktop (troubleshooting support)
Problem-solving
DoD 8570
Networking equipment (troubleshooting support)
IAT
PC applications
Desktop administration
CompTIA Security+
IAT Level II
IT department experience
Information Technology

Full Job Description

Link Solutions is seeking a PC Support Technician to join our Fort Leavenworth, KS.

US Citizen with an active DoW Secret Clearance
IAT Level II Certification equivalent or higher
Non-remote (relocation incentive available)

The PC Support Technician will support the US Army Corrections Command (ACC) Army Corrections Brigade (ACB) G6 by providing desktop and technical support services to military, civilian, and contractor personnel. This role is responsible for installing, configuring, troubleshooting, and maintaining computer hardware, software, mobile devices, printers, and peripheral equipment to ensure reliable IT operations.

Responsibilities include resolving hardware and software issues, supporting user accounts and system access, imaging and deploying workstations, managing service tickets, maintaining IT asset inventories, and assisting with technology refreshes and upgrades. The Technician will collaborate with other IT teams to resolve complex issues and help ensure compliance with Army and Department of Defense (DoD) cybersecurity policies and procedures.

Job Responsibilities:

Provide help desk and desktop support services, diagnose technical issues, and implement resolutions or temporary workarounds when immediate resolution is not possible.
Respond to user inquiries and service requests, providing technical assistance for PCs, servers, hardware, software, operating systems, and standard business applications.
Install, configure, troubleshoot, maintain, and relocate desktop computers, laptops, printers, peripheral devices, and related hardware and software.
Perform system imaging, software installations, upgrades, patches, and operating system configuration to optimize system performance.
Install and configure network adapters, internet connections, and peripheral devices.
Diagnose and resolve network connectivity, cabling, and configuration issues.
Coordinate technical support activities with the local Network Enterprise Center (NEC) and other IT support organizations.
Manage and resolve service tickets for Training Management Directorate (TMD) users in accordance with established service level requirements.
Maintain IT asset inventories and documentation related to hardware, software, and system configurations.
Support the implementation and maintenance of organizational IT standards, policies, and procedures.
Provide on-call support outside normal business hours for scheduled maintenance, service interruptions, and mission-critical incidents.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.

Qualifications:

Must be a U.S. Citizen.
Active DoD Secret Clearance required.
IAT Level II certification or higher in accordance with DoD 8570.01-M / DoD 8140 requirements (e.g., CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, or equivalent).
Two (2) or more years of experience as a PC Support Technician, Help Desk Specialist, Desktop Support Technician, or in a related IT support role.
Experience installing, configuring, troubleshooting, and supporting PC, workstation, and server hardware and software.
Experience diagnosing and resolving network connectivity, cabling, and network interface issues.
Proficiency providing help desk and desktop support, identifying technical issues, and implementing effective solutions or workarounds.
Experience responding to user inquiries and providing technical assistance for PC systems, operating systems, and standard business applications.
Knowledge of Windows workstation administration and support.
Current certification in one or more of the following technologies: Microsoft Windows 10/11, Microsoft Server 2016/2019, or Microsoft Modern Desktop Administrator.

Preferred:

Associate's degree in Computer Science, Information Systems, Information Technology, or a related field.
Experience supporting Army or DoD IT environments.
Experience coordinating support activities with a Network Enterprise Center (NEC).
Experience managing and resolving support tickets within an enterprise ticketing system.
Ability to work independently and collaboratively in a fast-paced environment.
Excellent verbal and written communication skills.
Strong organizational skills, attention to detail, and the ability to prioritize and manage multiple tasks effectively.

Additional Information:
Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation reimbursement incentive, certification reimbursement program, retirement, and more.

Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.

Benefits:

401(k)
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Relocation assistance
Retirement plan

Work Location: In person

Apply Now

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