Top 479 Customer service supervisor Jobs in Athens, Al

Operations Supervisor - Transportation-$2500 Sign on Bonus (Supply Chain/Logistics)
Penske Truck Leasing and Logistics —Madison, AL
- Microsoft Excel
- Microsoft Outlook
- Pass drug screening
Customer Service Representative/Admin
Rogers Group, Inc. —Tanner, AL
- From $21 an hour
- Overtime
- High school diploma or GED
- Organizational skills
- Entry level
- Health savings account
- AD&D insurance
PT Package Center Supervisor Madison, AL Monday - Friday
UPS —Huntsville, AL
- Part-time
- Customer service
- Mid-level
- Bachelor's degree
13h
Customer Service Representative
Triad Packaging, Inc. —Athens, AL
- $15 - $20 an hour
- 8 hour shift
- Background check
- Microsoft Outlook
- ERP systems
- Health insurance
- Dental insurance
Quick Apply
Online Order Filling Team Supervisor
Walmart —Hazel Green, AL
- $20 - $33 an hour
- Full-time
- High school
- Mid-level
- Paid jury duty
- Disability insurance
Customer Service Representative
Polyplex USA —Decatur, AL
- $40,000 a year
- Microsoft Outlook
- High school diploma or GED
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
Supervisor, Logistics
Kohler —Huntsville, AL
- $73,250 - $111,350 a year
- Mid-level
- Bachelor's degree
- US work authorization
- Benefits from day one
Manager of Counseling Services – Alabama Connections Academy
Connections Education —Athens, AL
- Remote
- High school
- Research
- Mid-level
Customer Service Representative
Hamlin Allstate Agency —Decatur, AL
- $31,000 - $50,000 a year
- Full-time
- Computer literacy
- Office
- High school diploma or GED
- Paid time off
- Opportunities for advancement
Quick Apply
Home Team Supervisor
Walmart —Athens, AL
- $19 - $32 an hour
- Full-time
- High school
- Merchandising
- Mid-level
- Paid jury duty
- Disability insurance
Customer Service & E-Commerce Team Leader (Customer Service, In-Store Shopper Department Manager)
Whole Foods Market —Huntsville, AL
- $22.40 - $40.40 an hour
- 8 hour shift
- Inventory management
- Writing skills
- Mid-level
- Store discount
- Paid time off
5d
Customer Service Representative - State Farm Agent Team Member
Brody Jackson - State Farm Agent —Athens, AL
- $30,000 - $45,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- 401(k)
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Trevor Butcher - State Farm Agent —Decatur, AL
- $50,000 - $70,000 a year
- Full-time
- Sales
- Office
- Communication skills
- Paid time off
- Opportunities for advancement
Quick Apply
CB Customer Service Supervisor - Decatur, AL
South State Bank —Decatur, AL
- Full-time
- Mid-level
- Office
- High school diploma or GED
Customer Service Representative - State Farm Agent Team Member
Johnny Masoner - State Farm Agent —Rogersville, AL
- $50,000 - $70,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
Customer Service Representative
National Seating & Mobility, Inc. —Madison, AL
- 8 hour shift
- Inventory management
- Computer literacy
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
8d
Production Supervisor
Electricfil Corporation —Elkmont, AL
- $65,000 - $75,000 a year
- 8 hour shift
- Ability to walk for extended periods
- 5 years
- English
Call Center Agent
Prime Marketing, Inc —Huntsville, AL
- $14 an hour
- Full-time
- Remote
- High school diploma or GED
- US work authorization
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
12d
Front Office Supervisor
Tru By Hilton Huntsville —Huntsville, AL
- $18 an hour
- Mid-level
- Hotel
- Paid holidays
- Disability insurance
Quick Apply
13d
Customer Service Associate
Walgreens —Athens, AL
- $15.00 - $17.50 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
6d

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Operations Supervisor - Transportation-$2500 Sign on Bonus (Supply Chain/Logistics)

Penske Truck Leasing and Logistics -
Madison, AL

Apply Now

Job Details

Qualifications

Computer operation
Customer communication
Microsoft Excel
Customer relationship building
Microsoft Outlook
Client rapport building
Employee relationship building
High school diploma or GED
Change management
Process improvement planning

Full Job Description

Are you an energetic and team-oriented leader focused on commitment to customers, dedication to excellence and innovation?

Do you have a proven ability to supervise processes as well as activities and tasks?

Do have a demonstrated ability and desire to succeed, grow, learn, and apply new skills?

Do you a have proven record to motivate, engage, coach, and communicate with team members?

Do you have a demonstrated ability to drive process improvement and lead change?

Penske Logistics is seeking a proven leader with relevant experience and skills to join our team of transportation and logistics professionals. We are seeking a candidate to supervise drivers at one of our locations.

The Operations Supervisor provides direction at a single location, leading staff to ensure customer requirements are achieved while meeting our Penske goals and objectives.

Position Summary:

Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, and customer service operations in a manner consistent with company services and cost objectives. Supervises most processes directly including people, systems, customer needs, equipment, etc.workforce and equipment scheduling. Responsible for performance management of direct reports. making corrective action and disciplinary decisions up to written warning level. Involved in the hiring process and customer meetings as necessary.

Opportunity Details:

Schedule : Sunday - Thursday / Hours: 10:00AM start (Hours vary depending on business needs)

Experience: Management experience, strong communicator, goal oriented, detail oriented, demonstrated leadership skills.

Salary: In this role, Operations Supervisor, will be bonus eligible based on their performance and location performance.

Benefits: Our excellent benefits plan keeps associates and their families happy, healthy, and secure. To learn more visit https://penske.jobs/benefits/

Major Responsibilities:

People

Establish and sustain that all supervisors and associates are trained and competent and understand how their work relates to the customers' business objectives
Establish and sustain that performance standards are communicated that are specific and measurable
Interview hourly associates and provide recommendations for hire
Monitor attendance, productivity, and other performance standards and provide coaching and counseling to associates
Motivate and engage associates by focusing on team accomplishments and recognition

Operations

Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control
Conduct team meetings
Evaluate and recommend changes in preferred work methods to increase productivity of dispatch operations. Assist in new associate training
Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift
Have a thorough working knowledge of the site's operating systems in order to ensure operational compliance and correct exception resolution
Complete all necessary records and reports in a timely and accurate fashion

Finance

Ensure compliance with financial policies & procedures such as tracking MPG, returns, damages, etc.
Understand the relationship between decision-making and profitability
Closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets

Safety

Ensure day-to-day management and associate activities are aligned with the location safety strategy
Provide associates with communication, training, feedback, and direction to ensure safe performance
Ensure compliance with all applicable regulatory agencies and company policies and procedures
Conduct safety observations

Growth / Customer Experience

Understand the location-specific customer goals & objectives and work to meet and exceed these expectations daily
Ensure the customer knows that we are committed to helping them meet their objectives
Determine areas that could benefit from Continuous Improvement efforts

Fleet/Assets

Properly plan work assignments to ensure effective use of fleet equipment
Work with hourly associates to ensure they understand safe and efficient operation of equipment
Work with vendors to ensure equipment is maintained
Work with Penske Truck Leasing to ensure schedule of preventative maintenance is complete
Other projects and tasks as assigned by supervisor

Job Qualifications:

Demonstrated leadership qualities with strong interpersonal skills and have the ability to connect, build rapport and maintain solid relationships with associates, Company leadership, internal and external customers. ¬
Must have ability to work efficiently and independently with strong time management and organizational skills
Strong written/oral communication skills and the ability to actively listen are required
Ability to manage through a problem, think critically, and make decisions independently
Ability to drive process improvement and lead change
Proficient computer skills including Microsoft Word, Excel, Outlook and PowerPoint required
Must demonstrate ownership & responsibility to run the operation with a sense of urgency
High School Diploma or equivalent required
Bachelor’s Degree preferred
Regular, predictable, full attendance is an essential function of the job
Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required.

Physical Requirements:

The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer.

About Penske Logistics

Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more.

Job Category: Logistics/Supply Chain

Job Function: Logistics & Supply Chain

Job Family: Operations

Address: 12738 AL HWY 20 NW

Primary Location: US-AL-Madison

Employer: Penske Logistics LLC

Req ID: 2608297

Apply Now

Refine Your Search

customer service supervisor jobs in athens, al

Operations Supervisor - Transportation-$2500 Sign on Bonus (Supply Chain/Logistics)

Customer Service Representative/Admin

PT Package Center Supervisor Madison, AL Monday - Friday

Customer Service Representative

Online Order Filling Team Supervisor

Customer Service Representative

Supervisor, Logistics

Manager of Counseling Services – Alabama Connections Academy

Customer Service Representative

Home Team Supervisor

Customer Service & E-Commerce Team Leader (Customer Service, In-Store Shopper Department Manager)

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

CB Customer Service Supervisor - Decatur, AL

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative

Production Supervisor

Call Center Agent

Front Office Supervisor

Customer Service Associate

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