Top 690 Customer experience manager Jobs in Athens, Ga

Luxury Guest Services Manager - $80k Base Salary
Evolution Parking & Guest Services —Georgia
- $80,000 a year
- Weekends as needed
- Mid-level
- Organizational skills
- Communication skills
- Opportunities for advancement
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Logistics Supervisor
Carrier —Athens, GA
- $64,500 - $129,500 a year
- Full-time
- Computer literacy
- Engineering
- Mid-level
- Wellness program
- Paid jury duty
Property Manager (NE2024PM100)
Blue Castle Agency —Athens, GA
- $75,000 - $110,000 a year
- Full-time
- Mid-level
- 3 years
- Computer skills
- Dental insurance
- Vision insurance
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Assistant General Manager
Buc-ee's —Monroe, GA
- $125,000 a year
- Weekends as needed
- Mid-level
- Typing
- 1 year
- Health insurance
- Dental insurance
Service Manager
Peach State Truck Centers —Jefferson, GA
- Background check
- Dealership
- Pass drug screening
Quick Apply
Environmental Business Development Manager - Water Quality Solutions
Resource Environmental Solutions LLC —Athens, GA
- Up to 50% travel
- Bachelor of Science
- Bachelor's degree
Lawn Care Supervisor
Houseman Services, Inc. —Bishop, GA
- $40,000 - $55,000 a year
- Full-time
- Clean driving record
- Mid-level
- Driver's License
- Paid holidays
- Health insurance
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10d
Dealership Valet Manager
DealerFLEX —Cumberland, GA
- $45,000 - $50,000 a year
- Monday to Friday
- 5 years
- Mid-level
- Driver's License
- Health insurance
- 401(k)
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3d
Registered Nurse Supervisor — Home Care
Seniors Helping Seniors - Athens GA —Athens, GA
- From $30 an hour
- Part-time
- Hybrid work
- Management
- RN License
- Customer service
- Travel reimbursement
- Referral program
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Truss Plant Manager
Magbee Contractors Supply —Winder, GA
- Full-time
- Bilingual
- 5 years
- ERP systems
- Health insurance
- Dental insurance
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AutoCAD Designer/ Supervisor
Bulldog Steel Fabrication LLC. —Madison, GA
- Up to $67,861.97 a year
- Email
- In person
- Mid-level
- Supervising experience
- Mentoring
- Health savings account
- Paid holidays
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Imaging RN Supervisor - Interventional Radiology
Piedmont Healthcare —Athens, GA
- Full-time
- Nursing
- Patient monitoring
- RN License
General Manager - Store #30
Peachtree Restaurant Group DBA Wingstop —Athens, GA
- From $50,000 a year
- Full-time
- Background check
- 18 years or older
- Computer literacy
- AD&D insurance
- Health insurance
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Field Reimbursement & Payer Relations Manager - Remote
Avanos Medical —Georgia
- $135,000 - $157,000 a year
- Full-time
- Up to 50% travel
- HIPAA
- Bachelor's degree
- Health insurance
- 401(k) matching
Account Manager
Roll Off Systems, Inc. —Bogart, GA
- Full-time
- Bilingual
- Spanish
- Sales
- Health insurance
- Dental insurance
Quick Apply
Senior Account Manager - Industrial Machinery, Aftermarket Segment
Nordson —Georgia
- Online Application
- Remote
- 5 years
- Microsoft Office
- Travel
Southwest District Sales Manager, Pest Management Division
Liphatech —Georgia
- $80,000 - $115,000 a year
- Full-time
- Remote
- Clean driving record
- Microsoft Excel
- Up to 50% travel
- Health insurance
- Dental insurance
Quick Apply
Operations Quality Manager
Confidential —Pendergrass, GA
- $100,000 - $110,000 a year
- Full-time
- Background check
- Computer literacy
- Engineering
- Health savings account
- Health insurance
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General Manager - Store #23
Peachtree Restaurant Group DBA Wingstop —Athens, GA
- From $50,000 a year
- Full-time
- Background check
- Hospitality
- 18 years or older
- AD&D insurance
- Health insurance
Quick Apply
1d
Lead Development Representative (LDR)- Call Center Marketing/Sales
TeleNet Marketing Solutions —Athens, GA
- From $16 an hour
- Full-time
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
- Paid training
- Health insurance
Quick Apply

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customer experience manager jobs near athens, ga

Luxury Guest Services Manager - $80k Base Salary

Evolution Parking & Guest Services -
Georgia

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Job Details

Full-time
$80,000 a year

Benefits

Opportunities for advancement

Qualifications

Mid-level
Organizational skills
Communication skills

Full Job Description

Job Summary

The Guest Services Manager will be responsible for overseeing all aspects of the parking operations including, but not limited to, valet parking operations, maintaining Forbes guest service standards, prioritizing client relationships, motivating, and managing team member performance, maintaining budget and revenue collection, systems management, guest and team member safety, training, staffing, payroll, and scheduling. Our Guest Service Managers have the responsibility to consistently maintain and foster our Luxury Guest Service oriented reputation and keep strong existing client relationships.

Essential Responsibilities

Ensure the valet ramp is always properly represented by an Evolution team member and never left unattended without a Supervisor or Manager.
Work with the Supervisor frequently to stay close to the operation.
Work at the busiest times including evenings, weekends, holidays while properly leading the team.
Track hotel parking validations for reimbursement and integrity purposes.
Understand and drives business metrics and performance measurements to ensure effectiveness, high performance, and compliance.
Demonstrate the ability to positively move the metrics for forecasting, productivity, claims, guest service and turnover.
Understand the contractual agreement with the hotel and recognize ways to maximize additional revenue opportunities for both Evolution and the client.
Understand the client’s service standards, motto, values, and hotel "lingo" while incorporating Evolution’s core values.
Develop cohesive working relationships with the client’s employees.
Understand what objectives are important to the client and ensures the entire team is focused on exceeding expectations.
Treat clients, team members and third-party vendors with courtesy, respect, and dignity.
Practice preventative safety procedures daily as set forth by Evolution and the client.
Report all claims, accidents, and incidents to HR (Human Resources) and the Area/Regional VP immediately, while handling appropriately, with urgency, care, and concern.
Meet the required Quality Assurance shop thresholds for completion and scores as outlined in the QA Performance policy and audit.
Manage uniform and ticket inventory.
Work with the Area/Regional VP to forecast and plan for seasonal variances in business to ensure proper staffing levels.
Adhere to Evolution’s employment and payroll policies and procedures to limit exposure to employment claims and litigation.
Review and submit completed and accurate payroll to Corporate on a bi-weekly basis and not to exceed 50% of weekly revenue.
Work with the Talent Acquisition team to recruit new talent that can be future leaders at Evolution.
Ensure that each new team member is fully onboarded in our HRIS and fully trained prior to working on the ramp.
Recognize exceptional performance and provides opportunities for top performers to learn and grow.
Identify high performing team members for Crescendo Academy and Crescendo Leadership developmental Programs.
Other duties as assigned.

Minimum Education Required

Associates Degree, High School Diploma or GED required, or relevant working experience.
Understanding of general business practices including accounting, human resources, and customer service.

Minimum Experience Required

Experience in valet parking.
Valid US Drivers License.
2+ years in a management position.
Experience with HRIS platforms, such as ADP.
Experience with Customer Service.

Skills Required

Strong customer service and client relationship skills.
Excellent oral and written communication skills.
Strong technology proficiency.
Strong organizational skills with a proven track record of meticulous attention to detail and accuracy.
Ability to collaborate effectively and work as part of a team.
Exceptional attention to detail and able to multitask in a fast paced, deadline driven environment.

Evolution Parking & Guest Services is proud to be an Equal Opportunity Employer with opportunities for advancement. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.

#132

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Refine Your Search

customer experience manager jobs in athens, ga

Luxury Guest Services Manager - $80k Base Salary

Logistics Supervisor

Property Manager (NE2024PM100)

Assistant General Manager

Service Manager

Environmental Business Development Manager - Water Quality Solutions

Lawn Care Supervisor

Dealership Valet Manager

Registered Nurse Supervisor — Home Care

Truss Plant Manager

AutoCAD Designer/ Supervisor

Imaging RN Supervisor - Interventional Radiology

General Manager - Store #30

Field Reimbursement & Payer Relations Manager - Remote

Account Manager

Senior Account Manager - Industrial Machinery, Aftermarket Segment

Southwest District Sales Manager, Pest Management Division

Operations Quality Manager

General Manager - Store #23

Lead Development Representative (LDR)- Call Center Marketing/Sales

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