Top 23 Technical support Jobs in Athens, Ga

Technology Support Specialist
Clarke County School District —Athens, GA
- $45,122.80 - $63,977.00 a year
- Full-time
- Research
- Mid-level
- High school diploma or GED
8d
IT Support Engineer
PRIORITY AMBULANCE LLC —Athens, GA
- On call
- Ability to walk for extended periods
- Mid-level
- 3 years
Help Desk Technician
Firestorm Cyber —Bogart, GA
- From $35,000 a year
- Full-time
- Customer service
- In-person
- Entry level
- Paid training
- Dental insurance
Quick Apply
5d
IT Technician II (Onsite- Athens, GA)
Meissner —Athens, GA
- $22.32 - $27.45 an hour
- Full-time
- Mid-level
- In-person
- 2 years
- Profit sharing
- Health savings account
IT Specialist I - Watkinsville
BANKSOUTH —Watkinsville, GA
- Full-time
- Azure
- Mid-level
- Office
- Paid holidays
- Disability insurance
IT Help Desk Engineer
Athens Micro —Athens, GA
- Full-time
- Background check
- Customer service
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
IT Desktop Engineer
Athens Micro —Athens, GA
- Full-time
- Windows
- Entry level
- Opportunities for advancement
Quick Apply
Customer Service Representative - Onsite
ResultsCX —Athens, GA
- From $14 an hour
- High school diploma or GED
- In-person
- Reliable transportation
Federal Work Study - IT Computer Labs - Library
Athens Technical College —Athens, GA
- $10.00 - $19.50 an hour
- Part-time
- University
- Communication skills
- Teaching
Federal Work Study - Information Technology
Athens Technical College —Athens, GA
- Part-time
- University
- Communication skills
- School
Federal Work Study - Computer Support/Emerging Technology/Networking Specialist
Athens Technical College —Athens, GA
- $10.00 - $19.50 an hour
- Part-time
- University
- Data entry
- School
Quick Apply
Hourly Student Worker-Technology
Jackson County GA School District —Jackson County, GA
- $12 an hour
- Public school
- Entry level
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply
7d

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In addition, this individual will participate in the implementation of new hardware and software including the installation and configuration of MS applications…

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technical support jobs near athens, ga

Technology Support Specialist

Clarke County School District -
Athens, GA

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Job Details

Full-time
$45,122.80 - $63,977.00 a year
8 days ago

Qualifications

Desktop computer repair
Computer operation
Maintenance inventory management
Equipment safety procedures
Hardware maintenance
Electronic systems troubleshooting
Research
Printer (troubleshooting support)
High school diploma or GED
Maintenance activity documentation
Meeting scheduling
Driver's License
Desktop (troubleshooting support)
Geometry
Algebra
Hand tools
Mechanical knowledge
Peripheral hardware support

Full Job Description

JOB DESCRIPTION

Technology Support Specialist

DIVISION: Operations

GRADE: 15

DEPARTMENT: Technology Infrastructure

WORK DAY: 240

REPORTS TO: Executive Director – Technology Infrastructure

FLSA STATUS: Non Exempt

JOB CLASS: 4462

GROUP: Classified

POSITION SUMMARY

The Technology Support Specialist is responsible for installing, troubleshooting, and maintaining computer hardware and related equipment. This role involves diagnosing and repairing technology issues, providing technical support to school administrators, and resolving technology-related problems at school sites to ensure smooth operations.

MINIMUM REQUIREMENTS

EDUCATION:

High school diploma or GED equivalent
College degree in job related area preferred

CERTIFICATION/LICENSE:

CompTIA A+ certification preferred
Valid Georgia Driver’s License
Criminal Justice Fingerprint
Background Clearance

WORK EXPERIENCE:

Technology support experience preferred

KNOWLEDGE, SKILLS, & ABILITIES

Skills-based Competencies

Required to perform multiple, technical tasks with a need to periodically upgrade skills in order to meet changing job conditions. Specific skill based competencies required to satisfactorily perform the functions of the job include: utilizing diagnostic tools (hand tools, air compressor, cleaners, etc.); adhering to safety practices; and maintaining accurate records.

Knowledge-based Competencies

Required to perform algebra and/or geometry; read a variety of manuals, write documents following prescribed formats, and/or present information to others; and solve practical problems. Specific knowledge based competencies required to satisfactorily perform the functions of the job include: maintenance and repair of computers, printers, monitors, and interface devises; operation of computer and electronic test equipment and tools; principles of digital electronics; operation of electronic test equipment; basic electricity as it relates to computers and peripherals; record keeping; safety measures; and basic inventory procedures.

Ability-based Competencies

Required to schedule activities and/or meetings; gather and/or collate data; and use job-related equipment. Flexibility is required to work with others in a wide variety of circumstances; work with data utilizing defined and similar processes; and operate equipment using a variety of standardized methods. Ability is also required to work with a wide diversity of individuals; work with similar types of data; and utilize a wide variety of types of job-related equipment. Problem solving is required to identify issues and create action plans. Problem solving with data requires following prescribed guidelines; and problem solving with equipment is significant. Specific ability based competencies required to satisfactorily perform the functions of the job include: adapting to changing work priorities; establishing effective working relationships; displaying mechanical aptitude; communicating with technologically diverse groups; being attentive to detail; and working under time constraints.

ESSENTIAL DUTIES

Assesses malfunctions of computer hardware, software applications, and/or electronic equipment for the purpose of identifying repair and replacement needs.
Coordinates installation and/or repair work schedules with school and district office personnel for the purpose of minimizing disruption of services and/or inconvenience.
Diagnosis equipment failures for the purpose of identifying needed repairs and/or ensuring equipment is in proper working order.
Maintains documents, files, and records (preventive maintenance, purchases, inspections, repair logs, etc.) for the purpose of documenting activities, conveying information, and/or providing an up-to-date reference and audit trail.
Orders parts for the purpose of maintaining inventory and ensuring availability of items as needed.
Prepares written materials (status reports, instructions, user guides, etc.) for the purpose of documenting activities, providing written reference, and/or conveying information.
Repairs computers, peripherals, and electronic equipment for the purpose of maintaining equipment in a safe and functional operating condition.
Responds to a variety of inquiries (site staff, parents, students, etc.) for the purpose of providing information, guidance, and/or referral.
Tutors school site staff on a variety of software applications and hardware operations for the purpose of providing ongoing support and maximizing the capabilities of assigned staff.
Attends school site and departmental meetings for the purpose of providing and/or gathering information relating to job functions.
Installs computer hardware, peripherals, and application software (adjusting, repairing, replacing parts, etc.) for the purpose of maintaining overall site operations.
Researches a variety of topics for the purpose of making recommendations regarding vendors to use for repairs and/or supplies.
Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit

PHYSICAL ABILITIES AND WORKING CONDITIONS

The Physical Abilities and Other Conditions of Continued Employment listed in this section are representative of, but are not intended to provide an exhaustive list of Physical Abilities and Other Conditions of Continued Employment which may be required of positions in this class. Clarke County School District encourages persons with disabilities who are interested in employment in this class and need reasonable accommodation of those disabilities to contact the Human Resources Department for further information.

Vision:

Hearing:

Speech:

Upper Body Mobility:

Strength: Some lifting

Environmental requirements:

Mental Requirements:

Additional Work Conditions & Physical Abilities: Generally the job requires 40% sitting, 30% walking, and 30% standing.

It is the policy of the Clarke County School District not to discriminate on the basis of race, color, national origin, sex, sexual orientation, gender identity, pregnancy, age, religion, disability or any other legally protected status in its educational programs, activities or employment practices. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks. This job description is intended to accurately reflect the position activities and requirements. However, management and administration reserves the right to modify, add, or remove duties and assign other duties as necessary. It is not intended to be and should not be construed as an all inclusive list of all the responsibilities, skills, or working conditions associated with the position.

Last Updated: 08/2024

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Refine Your Search

technical support jobs in athens, ga

Technology Support Specialist

IT Support Engineer

Help Desk Technician

IT Technician II (Onsite- Athens, GA)

IT Specialist I - Watkinsville

IT Help Desk Engineer

IT Desktop Engineer

Customer Service Representative - Onsite

Federal Work Study - IT Computer Labs - Library

Federal Work Study - Information Technology

Federal Work Study - Computer Support/Emerging Technology/Networking Specialist

Hourly Student Worker-Technology

Construction Technical Specialist - Autodesk FORMA ( ACC )

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