Top 72 Entry level it technician Jobs in Atlanta, Ga

IT Analyst I
Chick-fil-A, Inc. —Atlanta, GA
- Marketing
- Quick service & fast food restaurant
- Travel
2d
Product Support Technician (Remote)
Home Depot / THD —Atlanta, GA
- $30,000 - $60,000 a year
- Remote
- 18 years or older
- No experience needed
- Windows
4d
Technical Support Specialist
XceedIT, Inc. —Atlanta, GA
- $45,000 - $65,000 a year
- Full-time
- Windows
- Driver's License
- Travel
- Paid training
- Disability insurance
IT Helpdesk Support Specialist I
Asbury —Sandy Springs, GA
- Full-time
- Computer Science
- Computer literacy
- Windows
- Paid training
- Paid parental leave
Quick Apply
IT Support Engineer I, Ops Tech Solutions (OTS)
Amazon.com Services LLC —Stone Mountain, GA
- $25.48 - $41.68 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
Helpdesk Technician
Authority Brands —Atlanta, GA
- From $28 an hour
- Full-time
- Computer science
- Azure
- Computer Science
- Paid holidays
- 401(k)
Quick Apply
Data Center Technician I
Flexential Corp. —Atlanta, GA
- $19 - $22 an hour
- Windows
- High school diploma or GED
- Ability to lift 50 pounds
- Wellness program
- Health savings account
Quick Apply
18h
Help Desk Specialist - 1st Tier
Huff Powell & Bailey, LLC —Atlanta, GA
- Office
- Windows
- High school diploma or GED
Quick Apply
IT Service Desk Technician - Atlanta, GA
Software Technology Inc —Atlanta, GA
- Microsoft Outlook
- Computer Science
- Mid-level
Quick Apply
8d
IT Service Desk Technician
Vision Square Inc —Atlanta, GA
- Contract
- Microsoft Outlook
- Computer Science
- Mid-level
Quick Apply
8d
Service Desk Technician
COOLSOFT LLC —Atlanta, GA
- $20 - $25 an hour
- Full-time
- Microsoft Outlook
- Computer Science
- Software troubleshooting
- Health insurance
Quick Apply
8d
Service Desk Analyst - Tier I
ITA Group Inc —Atlanta, GA
- Full-time
- Computer science
- Computer Science
- Computer literacy
Quick Apply
Help Desk Support Technician
NuAxis Innovations —Atlanta, GA
- Online Application
- Microsoft Outlook
- Mid-level
- Windows
IT Field Service Technician
Med IT Pro —North Atlanta, GA
- $20 - $30 an hour
- Contract
- Customer service
- US work authorization
- 1 year
- Professional development assistance
Quick Apply
IT Service Desk Technician
Apollo Technology Solutions LLC —Atlanta, GA
- Contract
- Hybrid work
- Microsoft Outlook
- Computer Science
- Mid-level
Quick Apply
8d
IT Service Technician
Labcorp —Tucker, GA
- Full-time
- Microsoft Word
- Clean driving record
- Microsoft Excel
- Fuel card
- Employee stock purchase plan
IT Help Desk Professional
Kimley-Horn —Alpharetta, GA
- Writing skills
- Mid-level
- Office
- Profit sharing
- Health insurance
9d
Data Center Operations Technician I
Flexential Corp. —Alpharetta, GA
- $19 - $22 an hour
- Windows
- High school diploma or GED
- Ability to lift 50 pounds
- Wellness program
- Health savings account
Quick Apply
12h
Service Engineer
Super Micro Computer —Atlanta, GA
- $70,304 - $100,000 a year
- Weekends as needed
- Computer Science
- Military
- English
Junior IT Technician
KNAPP —Kennesaw, GA
- Overtime
- Office
- Windows
- Residential
- Profit sharing
- Paid parental leave
4d

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IT Analyst I

Chick-fil-A, Inc. -
Atlanta, GA

Apply Now

Job Details

2 days ago

Qualifications

Productivity software

Full Job Description

Overview:

Support Now is an essential sub-department of Field Operations. We provide support to our corporate users and quick-service restaurants by making it easy for our Operators, Team Members, and Staff to get answers, solve problems and identify opportunities. We measure success by the speed, accuracy, and experience we provide. The services we offer include general business support, IT and operation support, systems and application support, networking support, and many other technologies that are utilized by our Franchisees. We also focus on continuous improvement, strategy and insights to make things better for today and where Chick-fil-A is headed tomorrow.

IT Helpdesk Agents are responsible for providing support for all technologies used by our Chick-fil-A Franchisees. IT Agents look for ways to serve, get answers, and solve problems in a timely manner for our Operators, Team Members and each other.

If you are passionate about joining a championship team that focuses efforts on making it easy with care, Support Now is the place for you.

Our Flexible Future model offers a healthy mix of working in person and remotely, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.

Responsibilities:

Provide an effortless customer experience through online or phone response to make it easy for restaurants to get answers and solve problems
Utilize ticketing system to communicate and thoroughly document issues and opportunities
Manage ticket queue daily to make sure all tickets are updated and communicated resolved effectively
Diagnose and troubleshoot simple and complex issues for both IT hardware and software by utilizing all available resources provided, such as remote access tools, automation scripts, and monitoring platforms
Using KCS methodology, contribute to the knowledge base by flagging, editing and creating articles
Follow all Standard Operating Procedures
Advocate for the restaurants and own issues until completion
Maintain restaurant and business acumen by attending and pass all required training to adequately support the platforms and restaurants
Support departmental goals such as Quality, Customer Satisfaction and other key metrics.
Adhere to published work schedule and maintain excellent attendance
Demonstrate relentless teamwork through collaboration on team projects and initiatives

Required Qualifications (Knowledge, Skills, & Abilities):

Earned an Associate’s Degree or actively enrolled in undergraduate four-year degree (Bachelors) program
0-2+ years experience
Working knowledge of Microsoft Office
Ability to work independently with minimal supervision

Preferred Qualifications (Knowledge, Skills, & Abilities):

Bachelor’s Degree in Information Technology, Computer Information Systems, Business, Marketing Degree or related field
0-2+ years Help Desk/Call Center experience
Customer service experience
Hospitality and/or Chick-fil-A restaurant experience, a plus

Travel Requirements: 10% Preferred Level of Education: Bachelor's Degree Major/Concentration: Information Technology, Computer Information Systems, Business, Marketing Degree or related field Relocation Assistance Provided: No

Apply Now

Refine Your Search

entry level it technician jobs in atlanta, ga

IT Analyst I

Product Support Technician (Remote)

Technical Support Specialist

IT Helpdesk Support Specialist I

IT Support Engineer I, Ops Tech Solutions (OTS)

Helpdesk Technician

Data Center Technician I

Help Desk Specialist - 1st Tier

IT Service Desk Technician - Atlanta, GA

IT Service Desk Technician

Service Desk Technician

Service Desk Analyst - Tier I

Help Desk Support Technician

IT Field Service Technician

IT Service Desk Technician

IT Service Technician

IT Help Desk Professional

Data Center Operations Technician I

Service Engineer

Junior IT Technician

I want to receive the latest job alert for entry level it technician in atlanta, ga

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