Top 48 Senior mobile technician Jobs in Atlanta, Ga

Product Support Technician (Remote)
Home Depot / THD —Atlanta, GA
- $30,000 - $60,000 a year
- Remote
- 18 years or older
- No experience needed
- Windows
2d
Senior Customer Service Specialist
City Of Roswell —Roswell, GA
- $27.57 - $35.84 an hour
- Full-time
- Writing skills
- Basic math
- Research
Quick Apply
Sales Call Center Agent- Cold Calling, Senior Market
Belle, LLC —Atlanta, GA
- $31,200 a year
- Full-time
- Remote
- Spanish
- Mid-level
- Home Health
- Paid training
- Work from home
Quick Apply
12d
Technical Support Specialist
XceedIT, Inc. —Atlanta, GA
- $38,000 - $55,000 a year
- Full-time
- Hybrid work
- Background check
- Computer Science
- Research
- Health savings account
- Health insurance
Quick Apply
4d
Technician, Site Services
ABACUS —Atlanta, GA
- Monday to Friday
- Mid-level
- 3 years
- SQL
Quick Apply
IT Support Specialist
Holland & Knight LLP —Atlanta, GA
- Full-time
- Background check
- Microsoft Outlook
- Mid-level
- Profit sharing
- Paid parental leave
IT Systems Support Technician
Primary Holdings, Inc. —Johns Creek, GA
- $65,000 - $75,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Licensed Nail Technician - No Salon Work | In-Home Care
Belle, LLC —Atlanta, GA
- Weekends as needed
- Hybrid work
- Background check
- 18 years or older
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
Licensed Nail Technician - No Salon Work | In-Home Care
Belle, LLC —Peachtree Corners, GA
- Weekends as needed
- Hybrid work
- Background check
- 18 years or older
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
Field Service Technician Bilingual (Korean)
Venture HR —Georgia
- $35 - $43 an hour
- Full-time
- Microsoft Excel
- Mid-level
- Windows
- Health savings account
- Health insurance
Quick Apply
5d
Bulk Trash Removal Technician
Ally Waste Services —Atlanta, GA
- From $22 an hour
- Overtime
- Clean driving record
- Heavy lifting
- Customer service
- Paid holidays
- Health insurance
Quick Apply
Field Service Representative I
Schneider Electric —Atlanta, GA
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Dental insurance
Field Service Technician - Night Shift - Roswell, GA
Rivian —Roswell, GA
- Weekends as needed
- Clean driving record
- Schematics
- Computer literacy
Quick Apply
Lead Hardware Integration Technician
MAG Aerospace —Atlanta, GA
- $95,000 - $115,000 a year
- Full-time
- Military
- Ability to lift 50 pounds
- Supervising experience
- Health insurance
- Tuition reimbursement
Field Service Representative (FSR)
The One 23 Group —Atlanta, GA
- Full-time
- Mid-level
- Windows
- High school diploma or GED
Field Operations Manager
Jetson Home —Atlanta, GA
- $104,000 - $116,000 a year
- Full-time
- Clean driving record
- English
- Residential
- Health insurance
- Dental insurance
Quick Apply
Bulk Trash Removal Technician
Ally Waste —Atlanta, GA
- $21 - $23 an hour
- Overtime
- Background check
- 18 years or older
- Clean driving record
- Health insurance
- Dental insurance
Quick Apply
14d
Level 1 Help Desk Analyst
Novisync —Conyers, GA
- $20 an hour
- Spanish
- Microsoft Outlook
- Mid-level
Fire Sprinkler Service Helper
CENTURY FIRE PROTECTION LLC —Duluth, GA
- Full-time
- Construction site
- Computer literacy
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
17h
Mitigation Technician
ServiceMaster by Twins 2996 —Jonesboro, GA
- Weekends as needed
- Background check
- Clean driving record
- Ability to walk for extended periods
- Mileage reimbursement
- Paid holidays
Quick Apply

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senior mobile technician jobs near atlanta, ga

Product Support Technician (Remote)

Home Depot / THD -
Atlanta, GA

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Job Details

$30,000 - $60,000 a year
2 days ago

Qualifications

Employee relationship building
High school diploma or GED

Full Job Description

Position Purpose:

The Product Support Technician is responsible for handling Tier 1 support calls, guiding callers through problem resolution, managing open tickets, escalating when appropriate, and sharing insights and information to fellow team members.
As a Product Support Technician, you will actively listen to and enable end users with solutions to common problems. In addition, you will be responsible for call documentation and escalation as necessary.

Key Responsibilities:

30% Support & Enablement:
Fields, addresses, and prioritizes incoming help requests via phone, tickets and remote support (desk-side as needed) in a courteous manner; escalates accordingly
Monitors system updates to remain aware of common problems users are experiencing
Actively listens to and builds rapport with end users to elicit problem details
30% Delivery & Execution:
Performs software installations for customers
Documents, reviews and ensures that all quality and change control standards are met
Applies diagnostic utilities to aid in troubleshooting
Accesses software updates, drivers, and knowledge base to aid in problem resolution
Tests fixes prior to closing tickets to ensure problems have been adequately resolved
Interacts and builds relationships with site leadership where applicable
30% Administration & Operations:
Documents all pertinent end user identification information including nature of problem
Records, tracks, and documents the problem-solving process for each ticket
10% Learning:
Participates in formal and informal training sessions to gain new skills and knowledge
Reviews regular pertinent product update information to keep knowledge current
Contributes to and updates knowledge database and team training documentation
Collaborates with other team members to share and exchange information

Direct Manager/Direct Reports:

Typically reports to the Product Support Supervisor, Product Support Manager or Sr. Manager.

Travel Requirements:

Typically requires overnight travel less than 10% of the time.

Physical Requirements:

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Must be legally permitted to work in the United States

Preferred Qualifications:

0-1 years of relevant work experience
Extensive experience in Customer Service and Service Now ticketing systems
Experience with CRM or standard ticketing systems and remote monitoring and management software
Experience with Microsoft Office standard applications
Experience with troubleshooting and diagnosing basic-level networking issues and problems with modern operating systems
Experience with virtualized and cloud-based environments
Familiarity with administering antivirus software
Familiarity with administering mobile devices and mobile device management systems
Understanding of Data management (backup) software and Windows Server
Understanding of DNS, DHCP, Internet infrastructure, and IP informational tools
Understanding of how to set file permissions, email protocols (SMTP, POP), Active Directory, and Citrix Servers

Minimum Education:

The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education:

No additional education

Minimum Years of Work Experience:

Preferred Years of Work Experience:

No additional years of experience

Minimum Leadership Experience:

None

Preferred Leadership Experience:

None

Certifications:

None

Competencies:

Being Resilient: Rebounding from setbacks and adversity when facing difficult situations
Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
Customer Focus: Building strong customer relationships and delivering customer-centric solutions
Decision Quality: Making good and timely decisions that keep the organization moving forward
Interpersonal Savvy: Relating openly and comfortably with diverse groups of people
Manages Conflict: Handling conflict situations effectively, with a minimum of noise
Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder
Resourcefulness: Securing and deploying resources effectively and efficiently
Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations

Apply End Date: 08/11/2026

Apply Now

Refine Your Search

senior mobile technician jobs in atlanta, ga

Product Support Technician (Remote)

Senior Customer Service Specialist

Sales Call Center Agent- Cold Calling, Senior Market

Technical Support Specialist

Technician, Site Services

IT Support Specialist

IT Systems Support Technician

Licensed Nail Technician - No Salon Work | In-Home Care

Licensed Nail Technician - No Salon Work | In-Home Care

Field Service Technician Bilingual (Korean)

Bulk Trash Removal Technician

Field Service Representative I

Field Service Technician - Night Shift - Roswell, GA

Lead Hardware Integration Technician

Field Service Representative (FSR)

Field Operations Manager

Bulk Trash Removal Technician

Level 1 Help Desk Analyst

Fire Sprinkler Service Helper

Mitigation Technician

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