Top 139 Service desk shift lead Jobs in Atlanta, Ga

Customer Service Representative -Environmental Service Department - Evening shift
Grady Health System —Atlanta, GA
- Full-time
- Hospital
- Computer literacy
- High school diploma or GED
- Paid holidays
- Disability insurance
Lead Front Desk Agent
Marriott International, Inc —Atlanta, GA
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Front Desk Agent Moxy Hotel Downtown
MOXY ATLANTA DOWNTOWN —Atlanta, GA
- Weekends as needed
- Sales
- Computer literacy
- English
Quick Apply
Service Desk Engineer II
Avita Care Solutions —Atlanta, GA
- $54,000 - $70,400 a year
- Weekends as needed
- Computer science
- Computer Science
- HIPAA
- Paid jury duty
- Paid parental leave
Assistant Hotel Front Office Manager
Wyndham Atlanta Buckhead Hotel & Conference Center —Atlanta, GA
- $22 - $25 an hour
- Weekends as needed
- Mid-level
- Hotel
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
9d
Sr. Service Desk Shift Lead
DMI —Atlanta, GA
- $141,614 a year
- Full-time
- Bachelor of Science
- Mid-level
- Bachelor's degree
- Disability insurance
- Health insurance
Front Desk Supervisor - Embassy Suites by Hilton Atlanta Buckhead
Hilton —Atlanta, GA
- Full-time
- Mid-level
- Hotel
- Paid parental leave
- Employee stock purchase plan
Guest Services Manager - Hyatt Regency at Villa Christina
Hyatt Regency at Villa Christina Atlanta, GA —Brookhaven, GA
- $48,000 - $62,000 a year
- Extended hours
- Inventory management
- Mid-level
- Ability to climb stairs
- Health savings account
- Paid holidays
Quick Apply
6d
Warehouse Lead
Tilray —Atlanta, GA
- Full-time
- Mid-level
- Forklift
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
First Level Service Desk Agent
KNAPP —Kennesaw, GA
- Overtime
- Hybrid work
- Spanish
- English
- Office
- Profit sharing
- Paid parental leave
Assistant General Manager-203210
ESA Management, LLC —Atlanta, GA
- $23 an hour
- Writing skills
- Basic math
- English
- AD&D insurance
- Disability insurance
Quick Apply
14d
Lead Customer Service Rep
Sharecare —Atlanta, GA
- Full-time
- Word processing
- Computer literacy
- Writing skills
- Flexible schedule
Customer Service Event Representative
Speak Your Way To Cash® —Atlanta, GA
- $30 an hour
- Contract
- Bachelor's degree
- Reliable transportation
- Communication skills
Quick Apply
Store Support Center Agent
Majors Management —Lawrenceville, GA
- $20 - $22 an hour
- Full-time
- Mid-level
- High school diploma or GED
- 1 year
Concierge
Sunrise Senior Living —Sandy Springs, GA
- $13.50 - $16.88 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Data entry
- Paid holidays
- Health insurance
Seasonal Customer Service Admissions/Application Support (US)
ELEVATION CONNECT LLC —Atlanta, GA
- $15 an hour
- 8 hour shift
- Remote
- 18 years or older
- Sales
- Computer literacy
- Work from home
6d
Operations Supervisor
Emory Healthcare —Atlanta, GA
- $24.12 - $29.39 an hour
- Full-time
- Word processing
- Mid-level
- Clinic
- Wellness program
- Health insurance
Front Office Supervisor
Atlanta Marriott Northeast/Emory Area —Atlanta, GA
- $16 - $20 an hour
- Full-time
- English
- Mid-level
- Hotel
- Paid holidays
- Health insurance
Quick Apply
5d
Patient Access Representative, Lead
MedCura Health —Stone Mountain, GA
- $16 - $22 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Clinic
- Paid holidays
- Health insurance
6d
Concierge Supervisor
Peachstate Management LLC. —Atlanta, GA
- $25 - $28 an hour
- Weekends as needed
- 5 years
- Writing skills
- Residential
Quick Apply
7d

I want to receive the latest job alert for service desk shift lead in atlanta, ga

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service desk shift lead jobs near atlanta, ga

Customer Service Representative -Environmental Service Department - Evening shift

Grady Health System -
Atlanta, GA

Apply Now

Job Details

Full-time

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Family leave
Employee assistance program
Vision insurance
Opportunities for advancement
Life insurance
Retirement plan
Prescription drug insurance

Qualifications

Computer literacy
Client inquiry handling
Hospitality industry experience

Full Job Description

Whatever the role, everyone at Grady is part of something bigger. Choosing a career at Grady is choosing to be part of a legacy of service and commitment to our communities. If you want to make a difference, we want to hear from you.

Job Summary

The EVS Deparment, Customer Service Representative's main function is to handle customer service interactions through either face-to- face, email or telephone communications. May operate a switchboard to route incoming calls to the appropriate party. The Customer Support Representative may be required to record and document various client interactions for management follow-up, provide administrative duties for the front desk, guest services and similar facilities or locations.

High School diploma, GED, or equivalent experience
Advanced computer literacy with knowledge in the Microsoft suite office products.
Multitask capability, referencing virtual record keeping forms while maintaining multi-line phone system
Advanced problem solving and critical thinking abilities, must answer questions and inquiries, troubleshoot problems, with customer service focused actions.
0 to 2 yrs previous client facing hospitality / customer service experience is required.
Accurate data input of sensitive information following organization's protocols.
Ability to understand and quickly retain training on EVS actions and CRM software. Prior CRM software experience valued.
Ability to type 30 wpm

Core Competencies
These competencies reflect the values and behaviors expected of all Grady team members, regardless of role. They ensure that every employee contributes to safe, high-quality care, positive patient experience, and a collaborative work environment.

1. Patient-Centered Care – Demonstrates a commitment to delivering safe, compassionate, and high-quality care that prioritizes the well-being and satisfaction of patients and their families.
2. Integrity & Accountability – Acts ethically, maintains confidentiality, and accepts responsibility for actions, decisions, and outcomes.
3. Collaboration & Teamwork – Builds positive relationships, works effectively across departments, and supports colleagues to achieve shared goals.
4. Communication – Communicates clearly, respectfully, and effectively with patients, families, colleagues, and leadership.
5. Respect & Inclusion – Creates an inclusive environment by valuing diversity, treating others with dignity, and ensuring equitable care and opportunities for all.
6. Quality & Safety – Adheres to best practices, regulatory standards, and policies to ensure safe, reliable, and high-quality outcomes.
7. Adaptability & Resilience – Responds effectively to change, remains flexible in dynamic situations, and demonstrates resilience under pressure.
8. Continuous Improvement – Seeks opportunities to improve processes, skills, and outcomes through innovation, learning, and feedback.
9. Leadership & Professionalism – Inspires, guides, and develops individuals and teams while modeling professionalism, fairness, and transparency.
10. Employee Experience Focus – Champions a supportive and engaging employee journey that enables staff to thrive and, in turn, deliver exceptional patient care.

Grady Total Rewards
At Grady, we believe in supporting the health, well-being, and growth of every team member. Our Total Rewards package is designed to provide competitive pay and comprehensive benefits that make a difference in your life and career, including:

Health & Wellness: Medical, dental, vision, and prescription drug coverage.
Financial Security: Retirement savings plans with employer contributions, life insurance, and disability coverage.
Work-Life Balance: Paid time off, holidays, and family leave benefits.
Career Growth: Tuition reimbursement, professional development programs, and opportunities for advancement.
Employee Support: Employee Assistance Program (EAP), wellness initiatives, and discounts on services.

Grady’s Total Rewards are designed to ensure our employees feel valued, supported, and empowered, both at work and beyond.

Why Join Grady?
Grady Health System is more than a hospital — we are a vital part of Atlanta and the surrounding communities. For over 125 years, Grady has been committed to providing exceptional care, advancing health equity, and making a difference in the lives of those we serve. When you join Grady, you become part of a team that values excellence, compassion, innovation, and collaboration.

Here, every role matters. Whether you provide direct patient care, support our operations, or lead teams, you play an important part in fulfilling our mission. We offer opportunities to learn, grow, and build a meaningful career in an environment where your contributions are recognized and valued.

At Grady, we don’t just work, we make an impact.

Equal Opportunity Employer Statement:
Grady Health System is proud to be an equal opportunity employer. We are committed to fostering a workforce where all employees feel valued, respected, and empowered to succeed. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.

Grady is dedicated to creating an accessible work environment and provides reasonable accommodations to qualified individuals with disabilities to ensure equitable opportunities for success.

Apply Now

Refine Your Search

service desk shift lead jobs in atlanta, ga

Customer Service Representative -Environmental Service Department - Evening shift

Lead Front Desk Agent

Front Desk Agent Moxy Hotel Downtown

Service Desk Engineer II

Assistant Hotel Front Office Manager

Sr. Service Desk Shift Lead

Front Desk Supervisor - Embassy Suites by Hilton Atlanta Buckhead

Guest Services Manager - Hyatt Regency at Villa Christina

Warehouse Lead

First Level Service Desk Agent

Assistant General Manager-203210

Lead Customer Service Rep

Customer Service Event Representative

Store Support Center Agent

Concierge

Seasonal Customer Service Admissions/Application Support (US)

Operations Supervisor

Front Office Supervisor

Patient Access Representative, Lead

Concierge Supervisor

I want to receive the latest job alert for service desk shift lead in atlanta, ga

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected