Top 1414 Shift supervisor Jobs in Atlanta, Ga

Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)
Chick-fil-A Supply LLC —Atlanta, GA
- Rotating weekends
- English
- Mid-level
- Office
2nd Shift Maintenance Supervisor
Micro Tech Staffing Acworth —Atlanta, GA
- From $95,000 a year
- Full-time
- 5 years
- Mid-level
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
9d
Production Supervisor (2nd Shift)
The Marzetti Company —College Park, GA
- Extended hours
- Mid-level
- Supervising experience
- Bachelor's degree
Warehouse Supervisor, 2nd Shift
Cardinal Health —Atlanta, GA
- $67,500 - $96,300 a year
- Extended hours
- Mid-level
- High school diploma or GED
- No degree
- Paid parental leave
- Health savings account
10d
SHIFT SUPERVISOR
The GEO Group —Lovejoy, GA
- $78,030.33 a year
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Paid training
- Health savings account
Distribution Center Team Lead, 1st Shift | $28.00/hr
IDEAL Industries, Inc. —Lithia Springs, GA
- $28 an hour
- Full-time
- Microsoft Outlook
- Ability to walk for extended periods
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
ASST. SHIFT SUPERVISOR
The GEO Group —Lovejoy, GA
- $30 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Driving
- Paid training
- Health savings account
2d
Shift Supervisor-1st Shift
Terzo Enterprises —Atlanta, GA
- $75,000 a year
- Full-time
- 18 years or older
- Mid-level
- US work authorization
- Paid holidays
Liquid Products Lead 3rd shift
Golden State Foods —Conyers, GA
- $27.47 an hour
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
9d
2nd Shift Warehouse Supervisor
3PL Atlanta —Atlanta, GA
- $55,000 - $75,000 a year
- Full-time
- Background check
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Vacation Relief 3rd Shift LN1
Flowers Baking Co. of Tucker, LLC —Tucker, GA
- $28.37 an hour
- Full-time
- Bakery
- 1 year
- Entry level
- Paid training
- Paid holidays
11d
Production Team Leader - Night Shift
Plastipak Careers —Atlanta, GA
- $27 an hour
- 12 hour shift
- Mid-level
- 3 years
- High school diploma or GED
- Travel reimbursement
- Profit sharing
11d
Vacation Relief 3rd Shift LN4
Flowers Baking Co. of Tucker, LLC —Tucker, GA
- $28.37 an hour
- Full-time
- Bakery
- 1 year
- Entry level
- Paid training
- Paid holidays
Shift Supervisor - Sergeant
Chenega Global Protection —Atlanta, GA
- $26.05 an hour
- Full-time
- English
- Mid-level
- High school diploma or GED
2d
Production Supervisor (2nd Shift) - John's Creek
Boston Scientific —Alpharetta, GA
- $59,900 - $113,800 a year
- Evening shift
- Mid-level
- High school diploma or GED
- Neurology
Freestyle Shipping and Receiving Coordinator- 2nd Shift
Coca-Cola —Atlanta, GA
- $50,357 - $61,547 a year
- Extended hours
- Microsoft Excel
- Computer literacy
- English
9d
Supervisor Internal Patient Transporter - Night shift
Grady Health System —Atlanta, GA
- Full-time
- Management
- Hospital
- Customer service
- Paid holidays
- Disability insurance
Security Shift Supervisor
Marksman Security Corporation —Atlanta, GA
- $18.50 - $20.82 an hour
- Full-time
- Background check
- CPR Certification
- Military
- Health insurance
- Dental insurance
Quick Apply
10d
Real Time Crime Center Analyst
City of Atlanta, GA —Atlanta, GA
- $54,863 - $55,615 a year
- Full-time
- Mid-level
- Data entry
4d
Process Technician I
Thermosafe Technologies Inc —Conyers, GA
- $26.45 an hour
- Full-time
- Management
- Communication skills
- Entry level
Quick Apply

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shift supervisor jobs near atlanta, ga

Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)

Chick-fil-A Supply LLC -
Atlanta, GA

Apply Now

Job Details

Qualifications

Customer relationship building
Managing teams in a customer support role
English
High school diploma or GED
CRM system proficiency

Full Job Description

Overview:

As a Restaurant Services Supervisor, you will lead a team of Customer Service Representatives and Specialist(s) dedicated to delivering exceptional service for Chick-fil-A® Operators and their team members. In this role, you will be responsible for the team’s achievement of critical key performance indicators (KPIs). The Supervisor will motivate the team to achieve and maintain a high level of service to Owner/Operators and their teams, assist with issue and process resolution, and drive innovation contributing to the growth of Restaurant Services’ processes and technology. This position is located in Atlanta, GA.

Who is Chick-fil-A Supply?
We are a wholly owned subsidiary of Chick-fil-A, Inc. and an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A® restaurants. Chick-fil-A Supply provides a seamless delivery experience that ensures restaurants have the food and products they need, when they need them. As part of the Chick-fil-A family, we extend a culture of care through all our operations. For more information, visit cfa-supply.com.

Location: 5200 Buffington Rd, Atlanta, GA 30349

Responsibilities:

- Lead a team of customer service representatives while fostering a culture reflective of Chick-fil A’s mission and core values
- Monitor customer feedback and share insights with key leaders
- Serve as a point of escalation to resolve complex issues and questions from Restaurants
- Plan, organize, and oversee the day-to-day operations and team schedules
- Collaborate with DC leaders to identify and resolve operational bottlenecks
- Complete call monitoring reviews and provide coaching feedback to the team
- Oversee maintenance of standard operating procedures/job aids and identify opportunities to improve and/or streamline processes
- Analyze customer service data/metrics, influence, and drive process improvement initiatives to meet strategic targets
- Hire and develop new Restaurant Service representatives
- Publish KPIs; conduct timely and constructive performance evaluations according to plan

Required Qualifications (Knowledge, Skills, & Abilities):

Required Business Qualifications:

High School Diploma or equivalent
2-4 years’ experience in customer service leadership
Have experience with a CRM system
Ability to work a flexible schedule including holidays and rotating weekends
Strong relationship building skills and exceptional ability to communicate effectively across a range of stakeholders including Restaurant Operators and Distribution Center management
Demonstrated ability to adapt to change and respond to difficult and challenging situations in a professional manner
Proven record of working independently with little oversight; ability to prioritize tasks and workload
Exceptional attention to detail and organization
High degree of initiative and urgency
Proactive and solutions-oriented problem solver
Proficient in English (reading, writing, and speaking): to safely follow verbal instructions, complete documentation and paperwork, and accurately interpret labels, pick lists, scanner prompts, signage, and company communications

As the Restaurant Services Supervisor, you are also:

A skilled communicator across all levels of an organization, with both teammates and suppliers.
A quick & versatile learner who is open to change; analyzes both successes and failures for clues to improvement; experiments to find solutions; enjoys the challenge of unfamiliar tasks; and quickly grasps the essence and underlying structure of anything.
A customer-focused relationship builder who can earn the trust and respect of internal and external customers and leverage their information to find ways to improve products and services.
Committed without compromise to food safety for customers and a safe workplace for colleagues.
Inspired to uphold Chick-fil-A values and act with integrity.
A driver of results who can be counted on to not only meet but exceed goals and push others to do the same.
A problem solver who can identify hidden problems, looks beyond the obvious and doesn't stop at the first answer.
A servant leader who puts others before themselves, corrects mistakes with authenticity and respects all viewpoints.

Preferred Qualifications (Knowledge, Skills, & Abilities):

Associate’s Degree
10 years’ experience in a customer support environment
A demonstrated ability to perform and adapt in a changing environment
Proficiency in MS Suite (Excel, PowerPoint, Word)

Required Years of Experience: 2 Travel Requirements: 5% Required Level of Education: High School Diploma or GED Preferred Level of Education: Associate's Degree Relocation Assistance Provided: No Work Environment: Office

Apply Now

Refine Your Search

shift supervisor jobs in atlanta, ga

Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)

2nd Shift Maintenance Supervisor

Production Supervisor (2nd Shift)

Warehouse Supervisor, 2nd Shift

SHIFT SUPERVISOR

Distribution Center Team Lead, 1st Shift | $28.00/hr

ASST. SHIFT SUPERVISOR

Shift Supervisor-1st Shift

Liquid Products Lead 3rd shift

2nd Shift Warehouse Supervisor

Vacation Relief 3rd Shift LN1

Production Team Leader - Night Shift

Vacation Relief 3rd Shift LN4

Shift Supervisor - Sergeant

Production Supervisor (2nd Shift) - John's Creek

Freestyle Shipping and Receiving Coordinator- 2nd Shift

Supervisor Internal Patient Transporter - Night shift

Security Shift Supervisor

Real Time Crime Center Analyst

Process Technician I

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