Top 2054 Customer service Jobs in Atlanta Ga

Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)
Chick-fil-A Supply LLC —Atlanta, GA
- Rotating weekends
- English
- Mid-level
- Office
Front Desk Receptionist
Contentizer —Atlanta, GA
- $18 - $27 an hour
- Full-time
- Computer literacy
- Office
- High school diploma or GED
- Paid training
- Dental insurance
Quick Apply
11d
Call Center Associate
Emory Healthcare —Atlanta, GA
- $18.00 - $21.93 an hour
- Full-time
- Writing skills
- English
- High school diploma or GED
- Wellness program
- Health insurance
Front Desk Receptionist / Administrative Assistant
100 BLACK MEN OF AMERICA INC —Atlanta, GA
- $40,000 - $50,000 a year
- Full-time
- Microsoft Outlook
- Office
- Administrative experience
- Health insurance
- Paid time off
Quick Apply
Call Center Representative
Contentizer —Atlanta, GA
- $16 - $27 an hour
- Full-time
- High school diploma or GED
- Computer skills
- Communication skills
- Paid training
- Dental insurance
Quick Apply
11d
Customer Service Patient Liability Rep I
Piedmont Healthcare Inc. —Atlanta, GA
- Full-time
- Remote
- High school diploma or GED
- Epic
- Associate's degree
Onboarding Coordinator
OnPay —Atlanta, GA
- $28.84 - $31.25 an hour
- Remote
- Mid-level
- Continuous improvement
- Mentoring
- Paid holidays
- Disability insurance
4d
Front Desk Associate
FirstService Residential —Atlanta, GA
- $19 - $20 an hour
- Extended hours
- Office
- Ability to lift 50 pounds
- Organizational skills
- Dental insurance
- Vision insurance
Quick Apply
Airline Customer Service Representative in ATL Airport - $18.50/hr
Hallmark Aviation Services —Atlanta, GA
- From $18.50 an hour
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
- Paid training
- Health insurance
Front Desk Receptionist
Atl truck parking and shop repairs —Atlanta, GA
- From $20 an hour
- Full-time
- Spanish
- Computer literacy
- English
Quick Apply
Inbound Call Representative
Nationwide Group —Smyrna, GA
- $17 - $30 an hour
- Part-time
- Computer literacy
- No experience needed
- In-person
- Paid training
- Employee discount
Quick Apply
Call Center Remote Customer Service Representative
VIMO INC —Atlanta, GA
- $17.00 - $18.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Health insurance
Quick Apply
Customer Service Event Representative
Speak Your Way To Cash® —Atlanta, GA
- $30 an hour
- Contract
- Bachelor's degree
- Reliable transportation
- Communication skills
Quick Apply
Associate Customer Success Consultant
TriNet —Atlanta, GA
- $23.08 - $36.06 an hour
- Full-time
- PMP
- Mid-level
- Office
- Employee stock purchase plan
- Disability insurance
Front Desk
PEDIATRIC EAR NOSE & THROAT OF ATLANTA PC —Atlanta, GA
- $20 - $23 an hour
- Evenings as needed
- OSHA
- Computer literacy
- Basic math
Quick Apply
Enrollment Specialist / Appointment Setter - Health & Wellness
Nina Ross Functional Medicine —Sandy Springs, GA
- $26 an hour
- Part-time
- Remote
- English
- Entry level
Quick Apply
4d
Inbound Customer Service Representative
Afni, Inc. —Atlanta, GA
- Remote
- Background check
- 18 years or older
- Sales
- Paid training
- Paid holidays
Quick Apply
Patient Enrollment Specialist - Contractor
Aviary —Atlanta, GA
- $20 - $22 an hour
- Full-time
- Remote
- Cardiology
- Entry level
- Under 1 year
Customer Solutions
McMaster-Carr —Atlanta, GA
- $103,000 - $118,000 a year
- Bachelor's degree
- US work authorization
- Entry level
- Profit sharing
- Paid parental leave
Customer Service Representative - Georgia
Williams-Sonoma Inc. Customer Care Centers —Atlanta, GA
- $15 an hour
- Seasonal
- Remote
- Hospitality
- Residential
- 1 year
- Work from home
- Employee discount

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Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)

Chick-fil-A Supply LLC -
Atlanta, GA

Apply Now

Job Details

Qualifications

Customer relationship building
Managing teams in a customer support role
English
High school diploma or GED
CRM system proficiency

Full Job Description

Overview:

As a Restaurant Services Supervisor, you will lead a team of Customer Service Representatives and Specialist(s) dedicated to delivering exceptional service for Chick-fil-A® Operators and their team members. In this role, you will be responsible for the team’s achievement of critical key performance indicators (KPIs). The Supervisor will motivate the team to achieve and maintain a high level of service to Owner/Operators and their teams, assist with issue and process resolution, and drive innovation contributing to the growth of Restaurant Services’ processes and technology. This position is located in Atlanta, GA.

Who is Chick-fil-A Supply?
We are a wholly owned subsidiary of Chick-fil-A, Inc. and an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A® restaurants. Chick-fil-A Supply provides a seamless delivery experience that ensures restaurants have the food and products they need, when they need them. As part of the Chick-fil-A family, we extend a culture of care through all our operations. For more information, visit cfa-supply.com.

Location: 5200 Buffington Rd, Atlanta, GA 30349

Responsibilities:

- Lead a team of customer service representatives while fostering a culture reflective of Chick-fil A’s mission and core values
- Monitor customer feedback and share insights with key leaders
- Serve as a point of escalation to resolve complex issues and questions from Restaurants
- Plan, organize, and oversee the day-to-day operations and team schedules
- Collaborate with DC leaders to identify and resolve operational bottlenecks
- Complete call monitoring reviews and provide coaching feedback to the team
- Oversee maintenance of standard operating procedures/job aids and identify opportunities to improve and/or streamline processes
- Analyze customer service data/metrics, influence, and drive process improvement initiatives to meet strategic targets
- Hire and develop new Restaurant Service representatives
- Publish KPIs; conduct timely and constructive performance evaluations according to plan

Required Qualifications (Knowledge, Skills, & Abilities):

Required Business Qualifications:

High School Diploma or equivalent
2-4 years’ experience in customer service leadership
Have experience with a CRM system
Ability to work a flexible schedule including holidays and rotating weekends
Strong relationship building skills and exceptional ability to communicate effectively across a range of stakeholders including Restaurant Operators and Distribution Center management
Demonstrated ability to adapt to change and respond to difficult and challenging situations in a professional manner
Proven record of working independently with little oversight; ability to prioritize tasks and workload
Exceptional attention to detail and organization
High degree of initiative and urgency
Proactive and solutions-oriented problem solver
Proficient in English (reading, writing, and speaking): to safely follow verbal instructions, complete documentation and paperwork, and accurately interpret labels, pick lists, scanner prompts, signage, and company communications

As the Restaurant Services Supervisor, you are also:

A skilled communicator across all levels of an organization, with both teammates and suppliers.
A quick & versatile learner who is open to change; analyzes both successes and failures for clues to improvement; experiments to find solutions; enjoys the challenge of unfamiliar tasks; and quickly grasps the essence and underlying structure of anything.
A customer-focused relationship builder who can earn the trust and respect of internal and external customers and leverage their information to find ways to improve products and services.
Committed without compromise to food safety for customers and a safe workplace for colleagues.
Inspired to uphold Chick-fil-A values and act with integrity.
A driver of results who can be counted on to not only meet but exceed goals and push others to do the same.
A problem solver who can identify hidden problems, looks beyond the obvious and doesn't stop at the first answer.
A servant leader who puts others before themselves, corrects mistakes with authenticity and respects all viewpoints.

Preferred Qualifications (Knowledge, Skills, & Abilities):

Associate’s Degree
10 years’ experience in a customer support environment
A demonstrated ability to perform and adapt in a changing environment
Proficiency in MS Suite (Excel, PowerPoint, Word)

Required Years of Experience: 2 Travel Requirements: 5% Required Level of Education: High School Diploma or GED Preferred Level of Education: Associate's Degree Relocation Assistance Provided: No Work Environment: Office

Apply Now

Refine Your Search

customer service jobs in atlanta ga

Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)

Front Desk Receptionist

Call Center Associate

Front Desk Receptionist / Administrative Assistant

Call Center Representative

Customer Service Patient Liability Rep I

Onboarding Coordinator

Front Desk Associate

Airline Customer Service Representative in ATL Airport - $18.50/hr

Front Desk Receptionist

Inbound Call Representative

Call Center Remote Customer Service Representative

Customer Service Event Representative

Associate Customer Success Consultant

Front Desk

Enrollment Specialist / Appointment Setter - Health & Wellness

Inbound Customer Service Representative

Patient Enrollment Specialist - Contractor

Customer Solutions

Customer Service Representative - Georgia

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