Top 234 Customer service administrator 1 Jobs in Atlanta Ga

Director of Operations
Great Expressions Dental Centers —Stockbridge, GA
- Full-time
- Dental office
- HIPAA
- 3 years
Quick Apply
Regional Outside Sales Specialist, Educational Services - Atlanta
Ayahealthcare —Atlanta, GA
- $60,000 - $80,000 a year
- Full-time
- School experience
- Customer service
- Mid-level
- Health insurance
- Dental insurance
3d
Senior Software Engineer - Salesforce
Delta Dental —Alpharetta, GA
- $93,445 - $202,465 a year
- Full-time
- Hybrid work
- Background check
- Computer Science
- Bachelor of Science
- Paid holidays
- Health insurance
Test Center Administrator - Atlanta, GA
Pearson —Atlanta, GA
- From $17.75 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Sanitation
- Employee stock purchase plan
- Paid holidays
9d
Customer Service Specialist 1 AIM
Aon Corporation —Alpharetta, GA
- $40,000 - $45,000 a year
- Full-time
- Spanish
- English
- Office
- Commuter assistance
- Health savings account
Receptionist
Elevation Healthcare, LLC —Marietta, GA
- Part-time
- Microsoft Excel
- Skilled nursing facility
- Microsoft Outlook
Level 1 Systems Administrator
Safer Way Technologies, LLC —Atlanta, GA
- From $55,000 a year
- Full-time
- Hybrid work
- Mid-level
- Windows
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
Front Office Admin/Title Clerk
National Powersports Auctions —East Point, GA
- Online Application
- Word processing
- Computer literacy
- Office
- Health savings account
- Paid holidays
Quick Apply
HRIS Time Administrator - REMOTE
Ryder System —Atlanta, GA
- Full-time
- Remote
- Microsoft Outlook
- Data analysis skills
- Mid-level
- Disability insurance
- Health insurance
ASC Front Desk Receptionist
ELM Management Services, LLC —Atlanta, GA
- $18 - $21 an hour
- Spanish
- Clinic experience
- Bachelor's degree
Quick Apply
Property Administrator
CBRE —Atlanta, GA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Customer Service Administrator - Calibration
APPLIED TECHNICAL SERVICES LLC —Marietta, GA
- Full-time
- Mid-level
- Office
- Administrative experience
Quick Apply
12d
Benefits Analyst
Emory Healthcare —Atlanta, GA
- $35.66 - $43.45 an hour
- Full-time
- Mid-level
- Office
- Analysis skills
- Wellness program
- Health insurance
7d
Remote Response Associate, Roadside Assistance (CSR)
Agero —Atlanta, GA
- $16.25 an hour
- Weekends as needed
- Remote
- Background check
- Hospitality
- Criminal background check
- Paid training
- Paid holidays
Quick Apply
4d
Office Administrator I General Admin
Builders FirstSource —Atlanta, GA
- Full-time
- Office
- Administrative experience
- High school diploma or GED
Quick Apply
3d
Data Integrity Specialist, Senior
Emory Healthcare —Atlanta, GA
- $26.60 - $32.41 an hour
- Full-time
- 5 years
- High school diploma or GED
- Senior level
- Wellness program
- Health insurance
Aviation Repair Order Administrator
Professional Aviation Associates Inc. —Forest Park, GA
- $23 - $25 an hour
- Full-time
- Customer service
- Writing skills
- Mid-level
Quick Apply
Service Desk Analyst II
Cortavo —Atlanta, GA
- Full-time
- Hybrid work
- Mid-level
- Office
- Windows
- Health insurance
Quick Apply
Digital Solutions Admin
Yancey Bros. Co. —Austell, GA
- Computer literacy
- Mid-level
- 3 years
- Profit sharing
- Wellness program
Quick Apply
Office Administrator
Caliber —Morrow, GA
- Full-time
- Mid-level
- Driver's License
- US work authorization
- Paid holidays
- Health insurance
10d

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Director of Operations

Great Expressions Dental Centers -
Stockbridge, GA

Quick Apply

Job Details

Full-time

Qualifications

Team leadership
Business operations
Delegation

Full Job Description

The Director of Operations is responsible for providing operational leadership, direction and administration to assigned dental practices in the region ensuring operational and financial effectiveness through its Practice Administrators (PAs). At GEDC we are here to support providers, and one of the top priorities of the AOM is to see that the PA and staff make it easy and rewarding for the doctors every day. Ultimately the AOM’s goal is to improve the financial health of the dental practices through the Five GEDC Drivers and recruiting and developing the best talent. As an expert in all GEDC systems, the AOM will be able to identify issues within a practice by monitoring key reports and then coach and train staff in the office to correct the situation. To succeed, the AOM must leverage their PAs by ensuring the PAs become more effective. Additionally, the AOM will be responsible for the condition and presentation of the dental offices with it being at all times “CEO Visit” ready and in compliance with all health and safety laws.

Operational Responsibilities:
Establish a weekly visit schedule to offices to review operational strengths and coach on operational weaknesses with the PA and front desk team. On average, the AOM will visit each office twice a month
Consistently review providers’ schedules and the operational trip wires to identify weaknesses and opportunities for improvement within each individual office and compliance to GEDC protocols
Attend PM/AM meetings during visits providing feedback relative to the GEDC standard on these meetings
Ensure the PA is communicating with the PSC via appropriate channels any operational issues (i.e. IT/facility tickets, payroll problems) and work directly with the PSC to bridge any gaps
Act as a liaison for the providers to the Clinical Directors and Regional Directors relaying any clinical, operational or other issue the providers may have
Customer Service Responsibilities:
Train PAs on Great Expressions’ customer service principles to help ensure patient flow
Perform facility reviews to ensure each office is compliant with all OSHA and healthcare laws and follows the GEDC office standard for appearance
Financial Responsibilities:
Understand how to read, explain and manage the P&L statements for an office providing specific coaching to the PA to manage variable expenses
Ensure the PA is compliant with financial policies including invoice approval and submission, daily deposit of cash, daily processing of credit card batches and monthly submission of deposit back-up to the PSC
Management and Employee Development Responsibilities:
Hold a monthly regional meeting with all PAs to 1.) deliver updates and general information on Great Expressions’ initiatives, 2.) deliver training on operational processes and procedures and 3.) review of office best practices
Assist the PA in providing structure to his/her team’s day to ensure key priorities are addressed, and the team is disciplined in focusing on the Five GEDC Drivers
Delegate responsibility to the PAs for hiring staff and work with them to see that the teams are continuously becoming more effective
Consistently provide performance feedback and coaching feedback, as necessary, to his/her PAs in a timely, documented manner
Ensure his/her PAs are selecting and retaining the best talent within the office who work at a high level with great care and respect for our providers, our doctors, our fellow employees and our policies
Attend monthly AOM meetings as requested by the VP of Regional Operations
Compliance:
Thoroughly inspect the office with the PA during each visit to ensure it is “CEO Visit” ready. Specific follow up items will be given and then re-addressed by the AOM
Hold PA accountable for 100% spore testing and other OSHA matters
Ensure PAs have all staff members complete legally required or internally mandated training for OSHA, HIPAA, emergencies and other areas
Other tasks as requested by VP of Regional Operations

Education & Experience:

Bachelors degree in Healthcare Management or other Business related degree
5 -7 years experience within operations management
3-5 years supervisory experience leading teams
Active participation in professional organizations a plus

Knowledge, Skills & Abilities:

Proven track record of developing highly productive working relationships through mentoring and training
Strong computer skills including: Microsoft Office and other business analytics systems
Superior customer service skills and successful record of customer relations management
Excellent written and interpersonal communication skills
Ability to work independently and professionally in a fast past environment
Experience with managing budgets and delivering information from P&L statements and delivering strong results and growth
Track record of successfully resolving a variety of levels of conflict across the organization and fixing troubled situations
Ability to handle highly sensitive and confidential information in a manner that inspires confidence and trust
Successful record of managing multiple projects with correct prioritization and time management skills

#IND7

GEDC is committed to diversity and inclusion and is proud to be an equal opportunity employer. All qualified applicants are welcomed and encouraged to apply.

Quick Apply

Refine Your Search

customer service administrator 1 jobs in atlanta ga

Director of Operations

Regional Outside Sales Specialist, Educational Services - Atlanta

Senior Software Engineer - Salesforce

Test Center Administrator - Atlanta, GA

Customer Service Specialist 1 AIM

Receptionist

Level 1 Systems Administrator

Front Office Admin/Title Clerk

HRIS Time Administrator - REMOTE

ASC Front Desk Receptionist

Property Administrator

Customer Service Administrator - Calibration

Benefits Analyst

Remote Response Associate, Roadside Assistance (CSR)

Office Administrator I General Admin

Data Integrity Specialist, Senior

Aviation Repair Order Administrator

Service Desk Analyst II

Digital Solutions Admin

Office Administrator

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