Top 7037 Resource manager Jobs in Atlanta Ga

Director of Customer Success
Recruit-Up, LLC —Duluth, GA
- $120,000 - $130,000 a year
- Full-time
- Background check
- ERP systems
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Nursing Home Administrator-GRHA-ATL
State of Georgia —Decatur, GA
- $100,160 a year
- Full-time
- Skilled nursing facility
- Nursing home
- Hospital
4d
AI Systems Engineer - DevOps& Observability Manager
EY —Atlanta, GA
- $125,500 - $261,600 a year
- Computer Science
- Master's degree
- Bachelor's degree
- Paid holidays
- Health insurance
6d
Teacher - Bilingual (English/Spanish)
Bethany Christian Services USA LLC —Atlanta, GA
- Weekends as needed
- Classroom
- Spanish
- CPR Certification
- Wellness program
- 403(b) matching
VDC Manager
Miller Electrical Contractors, Inc. —Ellenwood, GA
- Full-time
- Management
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
RN - Ortho/Neuro, MedSurg, Days
Piedmont Healthcare —Snellville, GA
- Full-time
- Acute care
- Nursing
- Management
- Paid parental leave
- AD&D insurance
RN - Ortho/Neuro MedSurg, Nights
Piedmont Healthcare —Snellville, GA
- Full-time
- Acute care
- Nursing
- Management
- Paid parental leave
- AD&D insurance
Registered Nurse Case Manager (RN) - Lithonia and Ellenwood
Visiting Nurse Health System Inc —Ellenwood, GA
- $72,248 - $108,372 a year
- Weekends as needed
- CPR Certification
- Nursing
- RN License
- 403(b) matching
- Health savings account
Quick Apply
Construction Production Systems Manager
Allison-Smith Company LLC / Electrical Contractors & Engineers —Smyrna, GA
- $125,000 - $175,000 a year
- Full-time
- Background check
- 7 years
- Construction site
- Profit sharing
- Paid training
Quick Apply
RN - Emergency Dept, Part Time, Days
Piedmont Healthcare —Snellville, GA
- 12 hour shift
- Nursing
- Management
- RN License
- Paid parental leave
- AD&D insurance
Consult-Liaison Psychiatrist | Fully Remote | Georgia License Required
Iris Telehealth —Georgia
- From $185 an hour
- Weekends as needed
- Psychiatry
- Mid-level
- Leadership
- Health insurance
- Dental insurance
Quick Apply
14d
Production Manager
Compass Chemical Intl LLC —Mableton, GA
- Weekends as needed
- Background check
- PMP
- 5 years
- Paid holidays
- Disability insurance
Fire Sprinkler Design Manager
Liberty Personnel Services, Inc, LP89235 —Norcross, GA
- Email
- System design
- Residential
- 3 years
- Paid holidays
- Disability insurance
Quick Apply
12d
Pharmacy Manager
CVS Health —Lawrenceville, GA
- $120,577.70 - $145,211.86 a year
- Weekends as needed
- Mid-level
- Fair chance
- In-person
- Health insurance
- Dental insurance
Quick Apply
3d
Endo Manager, RN
United Digestive —Conyers, GA
- Full-time
- Nursing
- RN License
- BLS Certification
Quick Apply
Agency Relations Manager
Safepoint MGA, LLC —Atlanta, GA
- Full-time
- Marketing
- Computer literacy
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
RN - Cardiac Care, PRN, Days
Piedmont Healthcare —Snellville, GA
- PRN
- Nursing
- Management
- Patient monitoring
RN - Cardiac Care, Days
Piedmont Healthcare —Snellville, GA
- Full-time
- Nursing
- Management
- RN License
- Paid parental leave
- AD&D insurance
Medical Lead or Experienced Associate Veterinarian
Kennesaw Mountain Veterinary Services —Kennesaw, GA
- $115,000 - $150,000 a year
- Full-time
- Mid-level
- Leadership
- 2 years
- Paid parental leave
- Disability insurance
Quick Apply
Project Manager
THS NATIONAL LLC —Kennesaw, GA
- $85,000 - $100,000 a year
- Hybrid work
- Hospitality
- Construction site
- Travel
- Health insurance
- Dental insurance

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resource manager jobs near atlanta ga

Director of Customer Success

Recruit-Up, LLC
Duluth, GA

Quick Apply

Job Details

Full-time
$120,000 - $130,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Retirement plan

Qualifications

Managing technical support teams
Managing teams in a customer support role
Coaching
Performance management strategy
ERP systems
Managing clients in a customer support role
Team development
Bachelor's degree
Customer relationship management (CRM) systems (technically supported)
Organizational skills
Leading team collaboration initiatives
Project management software
Managing projects
Cross-functional team management
Cross-functional communication
Ticketing system technical support
Product lifecycle management

Full Job Description

Our client, Xstrahl, is a global leader in the design and manufacture of Superficial Orthovoltage Medical X-ray Systems used in the treatment of cancers and dermatological disorders, with expertise extending to advanced X-ray systems for pre-clinical radiation biology research. With manufacturing facilities in the United States and the United Kingdom, an international network of distributors, more than 800 systems in the field, and roughly 55 new installations each year, Xstrahl is at the forefront of medical and scientific advancement, and its customers depend on it long after the sale closes.

About the Role

They are hiring a full-time Director of Customer Success to own our entire customer-facing operating model: installation, training and commissioning, help desk, global field service, and service agreement renewals. You will lead a cross-functional team of approximately 20 people and work on-site in Duluth, GA alongside our senior leadership team.

This is a hands-on people-leadership role, not a manage-by-dashboard role. The strongest candidates have already sat in this exact seat, simultaneously leading Account Managers, Project Managers, a Help Desk, and a field service organization, and know how to build structure, coach engineers, and keep complex installations on schedule.

What You'll Own

Team Leadership and Coaching

Lead and coach a 20-person organization spanning Account Management (3 Account Managers), Project Management, Help Desk, Applications/Training, and Global Field Service (US ~7, UK/EU ~5).
Run consistent 1:1s and performance conversations with every direct report; identify and close skill and capacity gaps before they become customer-facing problems.
Build structured skill-development and career-progression paths for technical and field service staff.
Develop management bench strength so the department does not depend on any one person's institutional knowledge.
Own the performance of the Applications/Training team across commissioning support, customer software training, and post-install technical enablement.

Customer Lifecycle Ownership

Own end-to-end order realization: installation, system upgrades, training, commissioning, and post-install service support, keeping the product lifecycle on schedule from signed sale through ongoing service.
Own the full customer journey, including PM-led onboarding and installation, AM-led account health, warranty and PMI service delivery, and service agreement renewals.
Ensure clean, single-owner handoffs at every stage: installation to account management, ticket intake to resolution, and service delivery to renewal.
Own the commercial side of the service business, including pricing and terms for service contracts and renewals.

Service and Ticket Operations

Build and run a full Help Desk function covering all product lines: ticket intake, categorization, routing to the right team, and status visibility from open to close.
Own service-quality metrics such as ticket aging, response time, ownership concentration, and NPS as a standing operating scorecard.
Oversee Planned Maintenance Inspection (PMI) scheduling and execution against contracted service agreements.
Build the scheduling and resource-planning systems that allocate field engineers, plan PMI capacity, and coordinate install and service calendars globally.

Systems and Cross-Functional Partnership

Run the department on CRM (Zoho or comparable), project management software (Zoho Projects or comparable), and FSM/timesheet tooling, tracking pipeline and renewals, install milestones, and ticket-to-resolution.
Partner with Finance and Operations, applying working ERP knowledge to connect service and account data to order-to-cash, inventory, and financial reporting.
Partner with Sales and Engineering/R&D on escalation paths for product design or manufacturing issues.

What You'll Bring

Minimum 5 years in a Customer Success Manager or Director seat (or direct equivalent), with hands-on people-management responsibility for Account Managers, Project Managers, a help desk/ticketing function, and a field or technical service team, all at the same time.
A demonstrated people-management and coaching track record leading a multi-function team through regular 1:1s, performance management, and skill development.
Hands-on CRM proficiency (Zoho or a comparable platform) used to track account health, pipeline, and renewals directly.
Hands-on project management software proficiency (Zoho Projects or a comparable platform) used to manage cross-functional install and onboarding timelines and dependencies.
Working knowledge of ERP systems from a business-systems standpoint, with enough fluency to partner with Finance and Operations.
Comfortable and effective operating at a senior-leadership level in an on-site role working directly with the executive team.
Bachelor's degree required; advanced degree preferred.

Please note: this role owns the performance of the Applications/Training team, but does not require your own hands-on applications or customer-training expertise. That technical capability already lives within the team you will lead.

Nice to Have

Background in capital equipment, medical device, or another regulated, service-intensive industry.
Experience leading a globally distributed service organization across multiple countries and time zones.
Familiarity with help desk and ticketing frameworks such as ITIL, with experience standing up or maturing a help desk function.

Job Details

Job type: Full-time
Schedule: Monday to Friday
Work location: In person, Duluth, GA

Pay: $120,000.00 - $130,000.00 per year

Benefits:

401(k) matching
Dental insurance
Health insurance
Paid time off
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

resource manager jobs in atlanta ga

Director of Customer Success

Nursing Home Administrator-GRHA-ATL

AI Systems Engineer - DevOps& Observability Manager

Teacher - Bilingual (English/Spanish)

VDC Manager

RN - Ortho/Neuro, MedSurg, Days

RN - Ortho/Neuro MedSurg, Nights

Registered Nurse Case Manager (RN) - Lithonia and Ellenwood

Construction Production Systems Manager

RN - Emergency Dept, Part Time, Days

Consult-Liaison Psychiatrist | Fully Remote | Georgia License Required

Production Manager

Fire Sprinkler Design Manager

Pharmacy Manager

Endo Manager, RN

Agency Relations Manager

RN - Cardiac Care, PRN, Days

RN - Cardiac Care, Days

Medical Lead or Experienced Associate Veterinarian

Project Manager

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