Top 960 Customer experience specialist Jobs in Aubrey, Tx

Customer Relations Specialist 1
MUSTANG SPECIAL UTILITY DISTRICT —Aubrey, TX
- $21.00 - $23.74 an hour
- Full-time
- Pass drug screening
- Office
- High school diploma or GED
18h
Customer Experience Specialist/Safety Sensitive
Lone Star Toyota —Lewisville, TX
- $3,000 a month
- Full-time
- Dealership
- Communication skills
- Entry level
- Disability insurance
- Health insurance
Customer Experience Specialist, Gallery
Tesla —Plano, TX
- Part-time
- Dealership
- Driver's License
- 1 year
- Employee assistance program
- 401(k) matching
Renewal Specialist
Invitation Homes —Addison, TX
- $27.82 - $48.22 an hour
- Microsoft Outlook
- Office
- Administrative experience
- Disability insurance
- Health insurance
4d
Library Specialist
City of Denton, TX —Denton, TX
- $22.27 - $35.64 an hour
- Overtime
- Pass drug screening
- Mid-level
- Office
- Paid holidays
- Retirement plan
3d
Patient Services Specialist I - Patient Experience Representative (Frisco)
Baylor Scott & White Health —Frisco, TX
- High school diploma or GED
- Clinic
- Typing
- Health insurance
- Tuition reimbursement
14d
Customer Operations Specialist
Delta Electronics (Americas) Ltd. —Plano, TX
- $55,000 - $76,000 a year
- Full-time
- Mid-level
- Office
- US work authorization
- Health savings account
- Disability insurance
Parts Specialist - Front Counter
Industrial Power LLC —McKinney, TX
- $50,000 - $80,000 a year
- Full-time
- Bilingual
- Background check
- Spanish
- Health insurance
- Paid time off
Quick Apply
Automotive Buyer/Vehicle Acquisition Specialist
Texas Cars Direct —Dallas, TX
- $50,000 - $100,000 a year
- Full-time
- Clean driving record
- Dealership
- Inventory management
- Health insurance
- Dental insurance
Quick Apply
Tax Professional – Retail
Intuit —Frisco, TX
- Part-time
- Spanish
- CPA
- English
- Employee stock purchase plan
- Employee assistance program
11d
Tax Professional – Retail
Intuit —Prosper, TX
- Part-time
- Spanish
- CPA
- English
- Employee stock purchase plan
- Employee assistance program
11d
Renewal Specialist
IQVentures —Carrollton, TX
- Full-time
- Background check
- Spanish
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
Tax Professional - TurboTax Store
Intuit —Little Elm, TX
- Part-time
- Spanish
- CPA
- English
- Employee stock purchase plan
- Employee assistance program
11d
Space Systems Sewing Specialists
Web Industries Inc —Denton, TX
- $23.75 - $31.00 an hour
- Full-time
- 5 years
- Mid-level
- High school diploma or GED
- Employee stock ownership plan
Quick Apply
Tax Professional - TurboTax Store
Intuit —Prosper, TX
- Part-time
- Spanish
- CPA
- English
- Employee stock purchase plan
- Employee assistance program
11d
Tax Professional – Retail
Intuit —Celina, TX
- Part-time
- Spanish
- CPA
- English
- Employee stock purchase plan
- Employee assistance program
11d
Membership Sales Specialist - Boutique Pilates Studio
Rose Gold Pilates —Plano, TX
- $14 - $16 an hour
- Part-time
- Hospitality
- Mid-level
- High school diploma or GED
- Flexible schedule
Quick Apply
Licensing Specialist
Kings III Emergency Communications —Coppell, TX
- $26 - $28 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mechanic experience
- Wellness program
- Health savings account
6d
Tax Professional – Retail
Intuit —McKinney, TX
- Part-time
- Spanish
- CPA
- English
- Employee stock purchase plan
- Employee assistance program
11d
Tax Professional - TurboTax Store
Intuit —Carrollton, TX
- Part-time
- Spanish
- CPA
- English
- Employee stock purchase plan
- Employee assistance program
11d

I want to receive the latest job alert for customer experience specialist in aubrey, tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer experience specialist jobs near aubrey, tx

Customer Experience Specialist jobs in Plano, TX

Tax Professional jobs in Celina, TX

Library Technician jobs in Denton, TX

Parts Specialist jobs in McKinney, TX

Buyer jobs in Dallas, TX

Customer Experience Specialist jobs in Fremont, CA

Customer Experience Specialist jobs in Knoxville, TN

Document Specialist jobs in San Antonio, TX

Security Guard No Experience jobs in Las Vegas, NV

Customer Experience Specialist jobs in Fort Dodge, IA

Remote Customer Service jobs in Nashua, NH

Customer Experience Specialist jobs in Wellsboro, PA

Revenue Cycle Specialist jobs in California

Ai Sales jobs in Florida

Sales jobs in Slidell, LA

Remote Solar Sales jobs in Dallas, TX

Membership Sales jobs in Nashville, TN

Membership Sales jobs in Boston, MA

Membership Sales jobs in Colorado Springs, CO

Membership Sales jobs in Webster, TX

Customer Relations Specialist 1

MUSTANG SPECIAL UTILITY DISTRICT -
Aubrey, TX

Apply Now

Job Details

Full-time
$21.00 - $23.74 an hour
18 hours ago

Qualifications

Managing customer accounts
In-person customer service
High school diploma or GED
Managing clients in a customer support role
Non-CDL Class C
Customer engagement
Account management

Full Job Description

Mustang Special Utility District (Mustang SUD) is Texas' most extensive Special Utility District, providing water and wastewater services across more than 220 square miles. With over 43,000 active connections in one of the fastest-growing regions in the U.S., Mustang SUD is committed to excellence in public service, living up to our motto: “Second to None—Providing Life’s Precious Resource.”

Position Summary

The Customer Relations Specialist I (CRS) at Mustang Special Utility District is dedicated to delivering exceptional customer service by assisting water utility customers with inquiries, complaints, and service requests. The CRS handles a wide range of customer service activities, including phone calls, billing, payment processing, and account adjustments. This role requires proficiency in using utility billing software, effective communication skills, and the ability to resolve customer issues promptly and professionally. The CRS interacts with customers in person, via email, and over the phone, ensuring that all customer interactions are handled efficiently and in accordance with company policies. This position plays a crucial role in maintaining customer satisfaction and supporting the administrative functions of the utility district.

Essential Functions:

Customer Inquiries: Respond promptly and accurately to customer inquiries via phone, email, or in person, addressing various questions and concerns related to water utility services. Provide clear and detailed information to resolve issues and ensure customer satisfaction.
Payment Processing: Ensure accuracy in all financial transactions and maintain up-to-date customer account records.
Service Order Management: Create and update service orders related to customer service concerns.
Account Maintenance: Update customer account information, including changes to contact details, billing addresses, and rate codes. Ensure all modifications are accurately reflected in the billing system.
Complaint Resolution: Address and resolve customer complaints related to billing discrepancies, service issues, and account errors. Use problem-solving skills to identify root causes and implement effective solutions.
Data Entry and Record-Keeping: Enter and verify data related to customer accounts, service orders, and payments. Maintain organized and accurate records to ensure data integrity and easy retrieval for audits and reporting.
Communication and Coordination: Maintain effective communication with customers, team members, and supervisors. Provide regular updates on service orders, billing status, and customer issues, ensuring all stakeholders are informed and aligned.
Customer Service Excellence: Uphold high customer service standards by handling interactions professionally, courteously, and effectively. Strive to exceed customer expectations and maintain positive relationships through proactive and resourceful problem-solving.
Administrative Support: Perform general administrative tasks such as answering phones, scheduling appointments, filing, and managing office equipment. Support the administrative functions of the customer service department to ensure smooth operations.
Training and Development: Participate in ongoing training programs to stay current with industry standards, software applications, and best practices. Continuously seek opportunities for professional development to enhance skills and knowledge.

Compliance and Documentation: Ensure all operations comply with regulatory requirements and organizational policies. Maintain and update necessary documentation for audits and regulatory inspections, ensuring transparency and accountability in all processes.

Qualifications

Education:

Required: High School diploma or General Education diploma (GED).
Preferred: An associate’s degree or coursework in business administration, customer service, or a related field is highly desirable.

Experience:

Required: Minimum of (1) year experience in a customer service role, preferably within a utility or service-oriented environment. Experience with handling customer inquiries, billing processes, and account management.
Preferred: Minimum of (2) years experience with direct involvement in utility billing systems, customer account management, and regulatory compliance. Experience in using customer service software and handling complex service issues is also advantageous.

Work Environment and Physical Requirements

Office Setting: You will primarily work in an office environment, utilizing standard office equipment such as computers, telephones, and printers.
Travel: Travel may be required for professional development opportunities, trainings, and visiting field sites.

Conditions Of Employment:

Must have a valid Class "C" Driver's License before employment (must obtain Texas Class "C" driver's license within 30 days of hire per state law).
Must pass a drug test, criminal history background check, and social security number verification

check.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Mustang SUD is an Equal Opportunity Employer. Applicants are considered for positions for which they have applied without regard to any characteristics protected by law. These general guidelines do not constitute an exhaustive list of qualifications or essential functions of the position. All qualified applicants will receive consideration without regard to color, race, religion, national origin, age (over 40), physical or mental disability, sex (including pregnancy, gender identity, and sexual orientation), citizenship, veteran’s status, genetic information or any other characteristic protected by applicable federal, state or local laws.

Apply Now

Refine Your Search

customer experience specialist jobs in aubrey, tx

Customer Relations Specialist 1

Customer Experience Specialist/Safety Sensitive

Customer Experience Specialist, Gallery

Renewal Specialist

Library Specialist

Patient Services Specialist I - Patient Experience Representative (Frisco)

Customer Operations Specialist

Parts Specialist - Front Counter

Automotive Buyer/Vehicle Acquisition Specialist

Tax Professional – Retail

Tax Professional – Retail

Renewal Specialist

Tax Professional - TurboTax Store

Space Systems Sewing Specialists

Tax Professional - TurboTax Store

Tax Professional – Retail

Membership Sales Specialist - Boutique Pilates Studio

Licensing Specialist

Tax Professional – Retail

Tax Professional - TurboTax Store

I want to receive the latest job alert for customer experience specialist in aubrey, tx

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected