Top 26 Customer care manager Jobs in Augusta, Ga

Customer Project Manager, APU
StandardAero —Augusta, GA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- AD&D insurance
- Disability insurance
Customer Experience Manager
Auben Realty —Augusta, GA
- Full-time
- Mid-level
- Office
- High school diploma or GED
Client Service Representative I - Augusta/Atlanta
Trane Technologies —Augusta, GA
- $52,376.66 - $76,194.99 a year
- Extended hours
- Clean driving record
- Pass drug screening
- Mid-level
- Paid holidays
- Health insurance
2d
Customer Experience Mgr
Textron Specialized Vehicles —Augusta, GA
- Full-time
- Microsoft Excel
- Mid-level
- Bachelor's degree
Customer Project Manager, Airframe
StandardAero —Augusta, GA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- AD&D insurance
- Disability insurance
3d
Client Care Representative
Benjamin Franklin Plumbing of North Augusta —North Augusta, SC
- Full-time
- Computer skills
- Communication skills
- Entry level
Quick Apply
VP of Client Implementation & Integration Revenue Cycle (Remote)
Coronis Health —North Augusta, SC
- $200,000 - $225,000 a year
- Full-time
- Remote
- 11+ years
- Master's degree
- Analysis skills
- Paid holidays
- Health insurance
Quick Apply
FT Assistant Manager Customer Service
Food Lion —Grovetown, GA
- Full-time
- Sales
- Merchandising
- Mid-level
1d
Director of National Strategic Client Services- Employee Benefits
Insurance Office of America, Inc. —Augusta, GA
- $195,000 - $215,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
2d
Customer Service - Self Storage Manager
Public Storage —Augusta, GA
- $14 an hour
- Full-time
- Entry level
- Mileage reimbursement
- Health insurance
Quick Apply
5d

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Store Management
CVS Health —Augusta, GA
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
$18.50 - $23.88 an hour
3d
Soluble plant lead, rotating shift
Starbucks —Augusta, GA
Act as a safety change agent (e.g. CPR/First Aid certification; active engagement in safety committee, drives safety initiatives for department).
$26.49 - $39.86 an hour

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Accountable Revenue Cycle Solutions —Westerville, OH
Bachelor's degree in Business Administration, Healthcare Administration, or a related field preferred. The Client Account Manager, is responsible for developing…
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Customer Care Manager
M/I Homes —Columbus, OH
Travel demands which require possession of a valid driver’s license and a good driving record to comply with Company-issued vehicle policies.
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Customer Project Manager, APU

StandardAero -
Augusta, GA

Apply Now

Job Details

Full-time

Benefits

AD&D insurance
Disability insurance
Health insurance
Flexible spending account
Tuition reimbursement
Paid time off
401(k) 5% Match
401(k) matching
Life insurance

Qualifications

Customer communication
Microsoft Excel
Microsoft Outlook
High school diploma or GED
Salesforce Cloud
Sales management systems proficiency
Leading team collaboration initiatives
SharePoint
Managing projects
CRM system proficiency
Microsoft Project
Cross-functional team management
Technical Proficiency

Full Job Description

Customer Project Manager, APU

Build an Aviation Career You're Proud Of!

Your work ties us all together, helping our teams function and operate. Experience opportunities to learn and be a part of an organization that has your back. And with competitive compensation and total rewards, you’ll also enjoy our great perks.

For over 50 years, StandardAero Augusta has been setting the standard in Corporate Aircraft Maintenance. Operating as a Business Aviation MRO (Maintenance, Repair, Overhaul) facility, we are specialized to support an extensive range of aircraft models, including renowned brands such as Falcon, Hawker, Challenger, Gulfstream, and Embraer . With a significant 80,500 sq ft expansion we've doubled our footprint at AGS. Our facility focuses on 27 models of aircraft on the Airframe side, while our Engine Shop performs comprehensive overhauls on Honeywell HTF7000 and TFE731 engines, APUs, and performs diagnostics in our state-of-the-art Test Cells.

Join our Augusta, GA (AGS) team as a Customer Project Manager , where you will serve as the primary liaison between maintenance teams, OEMs, and our customers, ensuring seamless project execution. In this role, you will manage the service and delivery of maintenance operations surrounding business aircraft auxiliary power units (APU). This CPM will specialize in facilitating the maintenance of Honeywell 36 Series APUs (GTCP36-100, 36-150).

What to Expect in This Role:

Act as the primary point of contact between customers, MSP Administrators, OEM suppliers and Crew Chiefs, ensuring clear communication and alignment on project objectives.
Manage the maintenance initiatives for as many as fifty (50) clients at a time, balancing multiple projects while ensuring high-quality service and on-time delivery.
Establish detailed operational objectives and action plans to meet project performance goals.
Develop and oversee program plans and schedules, ensuring adherence to milestones and operational targets.
Utilize control systems and reports to measure project progress, including project schedules, budgets, material orders, labor targets, and Contract Change Orders (CCO).
Identify potential project challenges and implement corrective actions in a timely manner.
Ensure all company contract commitments are met and executed per customer agreements.
Coordinate technical activities across departments, including production, procurement, quality control, logistics, and administration.
Obtain customer approvals for work scope changes and overtime as needed.
Provide alternative solutions and justifications for deviations from the project plan while developing recovery strategies.
Drive sales by informing customers about company capabilities, special programs, and pricing incentives.
Prepare customer quotations and administer warranty claims and special programs.
Review invoices for accuracy, ensuring proper labor, materials, cost, and contract compliance.
Investigate and resolve customer concerns and billing disputes in collaboration with internal teams.

Basic Qualifications:

Minimum 5 years of experience with project management, working across internal and external stakeholders.
Minimum 3 years of hands-on technical experience within Aviation.
Proficiency with Salesforce (CRM) and Microsoft Office (MS Project/ SharePoint/Excel/ Outlook).
Prior experience leading and influencing teams in a matrix environment (without direct reporting responsibility).
Must be authorized to work in the U.S. without sponsorship.

Preferred Qualifications:

Minimum 3 years of Project Management experience in Aviation.
FAA Airframe & Powerplant License.
Specialized certifications/training from aircraft manufacturers, OEM suppliers, FlightSafety, technical schools and/or CAE.
Experience working in a Business Aviation MRO.
Specialized training or certifications specific to Honeywell products.
Strong business and financial acumen relevant to aviation, billing, and financial statements.
Strong organizational, analytical, and decision-making skills with situational awareness.
Excellent verbal and written communication skills, including presentation skills.

Benefits that make life better:

Sign On and Relocation Bonus Eligible
Comprehensive Healthcare Insurance
Tuition Reimbursement
401(k) with a 5% company match, immediately vested.
Paid Time Off accrued starting on day one
Bonus opportunities
Health & Dependent Care Flexible Spending Accounts
Short & Long-Term Disability Insurance
Life & AD&D Insurance
Career development and cross-training opportunities

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#BIZAV

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Refine Your Search

customer care manager jobs in augusta, ga

Customer Project Manager, APU

Customer Experience Manager

Client Service Representative I - Augusta/Atlanta

Customer Experience Mgr

Customer Project Manager, Airframe

Client Care Representative

VP of Client Implementation & Integration Revenue Cycle (Remote)

FT Assistant Manager Customer Service

Director of National Strategic Client Services- Employee Benefits

Customer Service - Self Storage Manager

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