Top 59 Service desk Jobs in Augusta, Ga

Service Desk Technician
Syntelligent Analytic Solutions —Augusta, GA
- $20.00 - $21.83 an hour
- Online Application
- Microsoft Outlook
- Writing skills
- Mid-level
Quick Apply
Medical Office Receptionist
PEDIATRIC PARTNERS OF AUGUSTA, —Augusta, GA
- From $15 an hour
- Full-time
- Background check
- Customer service
- Medical office experience
- Health insurance
- Dental insurance
Quick Apply
4d
Emergency Technical/Customer Service Representative
Helpware —Augusta, GA
- $16 an hour
- Extended hours
- Remote
- Computer literacy
- High school diploma or GED
- 1 year
Quick Apply
FSA - Desktop Support I
Advanced Technology Leaders Inc —Augusta, GA
- Full-time
- Hybrid work
- Background check
- Computer science
- Computer Science
- Paid holidays
- Health insurance
Quick Apply
10d
Office Administrator
Helm Electric Inc —Augusta, GA
- $18 - $21 an hour
- Full-time
- Google Workspace
- Microsoft Outlook
- Computer literacy
Quick Apply
3d
Front Desk Receptionist
Summit Spine and Joint Centers —Augusta, GA
- Full-time
- Surgery
- Bachelor's degree
- Travel
Quick Apply
14d
Front Desk Receptionist
Paris nails and spa —Augusta, GA
- $13 - $17 an hour
- Part-time
- Bilingual
- Google Workspace
- Microsoft Outlook
Quick Apply
3d
Medical Office Receptionist and Billing Specialist
Apparo Academy —Augusta, GA
- $15 - $20 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Communication skills
- Health insurance
- Paid time off
Quick Apply
Front Desk Administrative Assistant
MyFamily Braces Orthodontics —Martinez, GA
- $16 - $21 an hour
- Full-time
- Spanish
- Dental office
- Computer literacy
- Paid time off
- Employee discount
Quick Apply
2d
Float Medical Receptionist
Centerwell —Augusta, GA
- $38,000 - $45,800 a year
- Full-time
- Spanish
- Float pool
- Inventory management
- Paid parental leave
- Paid holidays
Patient Services Representative
OrthoAtlanta —Augusta, GA
- Full-time
- Private practice
- Mid-level
- High school diploma or GED
Quick Apply
Allergy & Radiology Scheduler
AUGUSTA ENT PC —Augusta, GA
- Full-time
- Background check
- Customer service
- Computer literacy
- Profit sharing
- Paid holidays
Front Desk Coordinator
Halo Salon & Spa —Augusta, GA
- $12.50 - $15.00 an hour
- Part-time
- Cosmetology License
- Customer service
- Front desk
- Employee discount
- Professional development assistance
Quick Apply
13d
Front Desk Team
Dolphin Academy Swim School —Evans, GA
- Background check
- Communication skills
- Entry level
- Flexible schedule
Front Desk Agent
Hyatt Place Augusta —Augusta, GA
- $13 an hour
- Part-time
- Background check
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Hilton Garden Inn Aiken —Aiken, SC
- From $13 an hour
- Part-time
- Customer service
- Hotel
- Driver's License
- Paid time off
- Employee discount
Quick Apply
Help Desk Lead
Savannah River National Laboratory —Aiken, SC
- Full-time
- Management
- Mid-level
- Mentoring
7d
Guest Services Representative AM
Azalea Investments, LLC. —Augusta, GA
- $15 an hour
- Part-time
- English
- Hotel
- Conflict management
Donor Contact Representative
Shepeard Community Blood Center —Augusta, GA
- Weekends as needed
- Sales
- Pass drug screening
- Office
- Flexible schedule
Quick Apply
Customer Service Representative
Neighborhood Improvement Project Inc —Augusta, GA
- $16.00 - $16.75 an hour
- Full-time
- High school diploma or GED
- Clinic
- Data entry
Quick Apply
9d

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Service Desk Technician

Syntelligent Analytic Solutions -
Augusta, GA

Quick Apply

Job Details

Full-time
$20.00 - $21.83 an hour

Qualifications

Network troubleshooting
Microsoft Outlook
IT user and group management
Writing skills
Windows
High school diploma or GED
Email configuration (technical support)
Remote access software
IP networking

Full Job Description

Overview

Syntelligent Analytic Solutions, LLC provides uniquely qualified personnel with the expertise and tools needed to fulfill our customers’ management and technical requirements in the intelligence, defense, homeland security and commercial market space.

Our customers’ and Syntelligent’s success are built upon the core values of People First, Integrity & Accountability, Mission Driven, Community Focus and Team Oriented.

Syntelligent is seeking candidates for placement on our existing contract. We are seeking a full-time Service Desk Technician. This is a pipeline position for future openings on the contract.

Location: Augusta, GA

Schedule: Day/ M-F

Anticipated Salary Range: $20.00- $21.83 hourly

Responsibilities

Duties will include:

Initial point of contact for customers via telephone, email or live chat to provide technical support of hardware, systems, sub-systems and/or applications.
Assists with navigating around application menus, may be required to remote into customer's computer.
Troubleshoot network connectivity issues, working with remote employees on a corporate network.
Develops and sustains a productive customer relationship, making the customer and their needs a primary focus.
Offers alternative solutions where appropriate with the objective of retaining customers' and clients' business.
Escalates complex problems to the Remote Support Engineering staff or Field Engineering when appropriate.

Qualifications

Required Qualifications:

High School Diploma or equivalent required.
Security Requirement – Must be US Citizen and possess a US Government Secret security clearance or have the ability to obtain a US Government Secret security clearance, prior to hire.
Must possess current CompTIA A+ CE, Network+ CE or Security+ CE certification.
Strong knowledge of Network troubleshooting, including connectivity issues, locating IP or TCP/IP addresses, VPN software, supporting remote users.
Understanding of Active Directory to unlock and reset passwords.
Proficient with troubleshooting all Windows Operating systems.
Ability to troubleshoot and resolve email issues, specifically MS Outlook.
Ability to communicate clearly and professionally, both verbally and in writing.
Outstanding customer skills, with the ability to empathize and professionally troubleshoot and resolve customer's issues.
Must be willing to work all shifts. The operations we support are 24/7/365.

Clearance: Active Secret Clearance and current CompTIA A+CE, Network+CE or Security+CE certification (must have one).

Due to an estimated time of 120 days to obtain a Secret clearance; candidates who do not presently have an active Secret will be considered for future opportunities.

Mental Requirements: Must be able to multi-task and rapidly change priorities with limited notice.

Physical Requirements: Must be able to sit/stand at a desk for long-periods and must be able to lift 20 pounds occasionally.

Preferred Qualifications:

Previous computer technical support.
MCP, Dell or other industry identified certifications.

Online applications, please.

When we review candidates' information, we are looking for the best matches for the position based on the qualifications listed in the job posting. If your skills and experience appear to match an open position, a recruitment services professional or a hiring manager may contact you.

Syntelligent Analytic Solutions, LLC is an Equal Employment Opportunity employer. It is the policy of Syntelligent to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex (including pregnancy), national origin, age, disability and genetic information, protected veteran status and will not be discriminated against based on disability or any protected characteristic. Syntelligent’s policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

If you need assistance or an accommodation in Syntelligent’s online application process, please contact our Human Resources Office at 540-736-4570, Extension #505.

Quick Apply

Refine Your Search

service desk jobs in augusta, ga

Service Desk Technician

Medical Office Receptionist

Emergency Technical/Customer Service Representative

FSA - Desktop Support I

Office Administrator

Front Desk Receptionist

Front Desk Receptionist

Medical Office Receptionist and Billing Specialist

Front Desk Administrative Assistant

Float Medical Receptionist

Patient Services Representative

Allergy & Radiology Scheduler

Front Desk Coordinator

Front Desk Team

Front Desk Agent

Front Desk Agent

Help Desk Lead

Guest Services Representative AM

Donor Contact Representative

Customer Service Representative

I want to receive the latest job alert for service desk in augusta, ga

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