Top 17 Sr. workforce planning specialist Jobs in Augusta, Ga

Sr. Workforce Planning Specialist
ADP —Augusta, GA
- $18.56 - $34.66 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- Finance
- Wellness program
- Disability insurance
2d
Senior Manager, Procurement
Augusta National Golf Club —Augusta, GA
- Weekends as needed
- Microsoft Excel
- Computer literacy
- Finance
10d
VP of Client Implementation & Integration Revenue Cycle (Remote)
Coronis Health —North Augusta, SC
- $200,000 - $225,000 a year
- Full-time
- Remote
- 11+ years
- Master's degree
- Analysis skills
- Paid holidays
- Health insurance
Quick Apply
Work Control Manager, SRS
Quanta Government Solutions, LLC —Aiken, SC
- Temporary
- Engineering
- Driver's License
- Continuous improvement
- Health savings account
- Disability insurance
Senior Work Control - Day Shift, SRS
Quanta Government Solutions, LLC —Aiken, SC
- Temporary
- 7 years
- Engineering
- High school diploma or GED
- Health savings account
- Disability insurance
Quality Manager, SRS
Quanta Government Solutions, LLC —Aiken, SC
- Temporary
- Engineering
- Master's degree
- Driver's License
- Health savings account
- Disability insurance
Safety Manager, SRS
Quanta Government Solutions, LLC —Aiken, SC
- Temporary
- Construction site
- Master's degree
- Driver's License
- Health savings account
- Disability insurance
Kahua Automation Specialist
GEM Technologies, Inc. —Aiken, SC
- Full-time
- Remote
- 5 years
- Mid-level
- Bachelor's degree
- Health savings account
- Paid holidays
Quick Apply
Senior Project Controls Manager, SRS
Quanta Government Solutions, LLC —Aiken, SC
- Temporary
- Engineering
- Analysis skills
- Driver's License
- Health savings account
- Disability insurance
Senior Work Control - Day Shift, SRS
Quanta Services —Aiken, SC
- Multiple hires
- 7 years
- Engineering
- High school diploma or GED
- Health savings account
- Disability insurance
Work Control Manager, SRS
Quanta Services —Aiken, SC
- Overnight shift
- Engineering
- Driver's License
- Travel
- Health savings account
- Disability insurance
Safety Manager, SRS
Quanta Services —Aiken, SC
- Overnight shift
- Construction site
- Master's degree
- Driver's License
- Health savings account
- Disability insurance
Quality Manager, SRS
Quanta Services —Aiken, SC
- Overnight shift
- Engineering
- Master's degree
- Driver's License
- Health savings account
- Disability insurance
Senior Project Controls Manager, SRS
Quanta Services —Aiken, SC
- Overnight shift
- Engineering
- Analysis skills
- Driver's License
- Health savings account
- Disability insurance

Other jobs to consider

Find your next job by exploring related positions.

Sr. Workforce Planning Specialist
ADP —Augusta, GA
Bachelor’s degree in Business, Finance, Statistics, or related field (or equivalent experience). This role uses forecasting data, business trends, and workforce…
$18.56 - $34.66 an hour
2d
Senior HR Business Partner
Augusta National Golf Club —Augusta, GA
Possess a valid driver’s license and/or successfully completes the Club’s internal motor vehicle training program. Create and drive talent development plans.
10d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Customer Experience Specialist - Emergency Departments
OhioHealth —Columbus, OH
Lead and facilitate multidisciplinary customer focus groups to glean voice of the customer and identify areas of opportunity and optimization for inpatient,…
4d
Talent Acquisition Specialist 4
The Ohio State University —Columbus, OH
Ensures compliance with university policies and federal/state regulations. Bachelor's degree or equivalent combination of experience and education in human…
$103,000 a year
1d

Show more jobs in cities nearby

I want to receive the latest job alert for sr. workforce planning specialist in augusta, ga

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

sr. workforce planning specialist jobs near augusta, ga

Sr. Workforce Planning Specialist

ADP -
Augusta, GA

Apply Now

Job Details

Full-time
$18.56 - $34.66 an hour
2 days ago

Benefits

Wellness program
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
Volunteer time off
Life insurance

Qualifications

Data-driven problem-solving
Excel formulas
Excel data analysis

Full Job Description

This position is hybrid, working in the office 3 days a week and working from home 2 days a week, working the 9:30am shift.

The Senior Workforce Planning Specialist (Workforce Planning Coordinator II) is responsible for developing, maintaining, and optimizing staff schedules to ensure the organization meets service level objectives while maximizing efficiency. This role uses forecasting data, business trends, and workforce management tools to align staffing with demand, minimize costs, and support operational performance.

Key Responsibilities:

Updates daily exceptions to the shift schedules in a real time mode into the scheduling system, inclusive of sick and unscheduled time off, tardies and other necessary exceptions during the business day as directed by management.
Continuously monitors incoming call volumes, real time adherence and all offline activities (ie. ACW, AUX and time logged off) to determine an associate's availability. Reports the information to the Workforce Manager and/or leadership as necessary.
Prepares various reports (ie adherence, daily operating reports, call etc.) for the leadership team according to scheduled timeframes to assist them with the daily and future achievement service level objectives.
Create and maintain accurate agent schedules based on forecasted demand and business requirements
Optimize schedules to meet service level agreements (SLAs), occupancy, and productivity targets
Manage schedule adjustments including shift swaps, time-off requests, and real-time changes
Collaborate with forecasting and real-time teams to ensure alignment across WFM functions
Analyze scheduling effectiveness and recommend improvements to increase efficiency
Ensure compliance with labor laws, company policies, and contractual obligations
Monitor schedule adherence trends and provide insights to leadership
Support capacity planning by identifying gaps in staffing and proposing solutions
Maintain data integrity within workforce management systems
Generate reports and dashboards on scheduling performance metrics

Qualifications:

2+ years of experience in Workforce Management, scheduling, or call center operations
Strong analytical and problem-solving skills
Proficiency in WFM tools (e.g., Genesys Cloud, NICE, Verint, or similar platforms)
Advanced Excel skills (pivot tables, formulas, data analysis)
Strong attention to detail and organizational skills
Ability to work in a fast-paced, dynamic environment

Key Competencies:

Analytical thinking and data interpretation
Time management and prioritization
Communication and cross-functional collaboration
Adaptability and decision-making under pressure
Continuous improvement mindset

PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:

Bachelor’s degree in Business, Finance, Statistics, or related field (or equivalent experience)
GenCloud and Salesforce experience

#LI-Hybrid

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $18.56 - USD $34.66 / Hour*

Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

Apply Now

Refine Your Search

sr. workforce planning specialist jobs in augusta, ga

Sr. Workforce Planning Specialist

Senior Manager, Procurement

VP of Client Implementation & Integration Revenue Cycle (Remote)

Work Control Manager, SRS

Senior Work Control - Day Shift, SRS

Quality Manager, SRS

Safety Manager, SRS

Kahua Automation Specialist

Senior Project Controls Manager, SRS

Senior Work Control - Day Shift, SRS

Work Control Manager, SRS

Safety Manager, SRS

Quality Manager, SRS

Senior Project Controls Manager, SRS

Other jobs to consider

Explore jobs in cities nearby

I want to receive the latest job alert for sr. workforce planning specialist in augusta, ga

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected