Top 28 It service manager Jobs in Aurora, Co

Managed Services Operations Manager
Istonish —Commerce City, CO
- $110,000 - $130,000 a year
- Full-time
- Hybrid work
- HIPAA
- Mid-level
- 3 years
- Health insurance
- Dental insurance
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9d
Service Center Frontline Account Manager
CACI —Denver, CO
- $58,400 - $116,900 a year
- Weekends as needed
- Mid-level
- Windows
- 3 years
- Health insurance
IT Operations Engineer I
ForeFlight LLC —Englewood, CO
- $82,000 - $100,000 a year
- Hybrid work
- Google Workspace
- Mid-level
- Office
- Paid training
- Health insurance
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Manager, Technical Services
Adswerve, Inc —Denver, CO
- $120,000 - $140,000 a year
- Email
- Remote
- Mentoring
- US work authorization
- Senior level
- Continuing education credits
- Paid parental leave
Quick Apply
8d
Manager of Corporate Application Support Services
Covius Services, LLC —Denver, CO
- $87,360 - $109,200 a year
- Full-time
- Travel
- 1 year
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Manager Clinical Application Services
Children's Hospital Colorado —Aurora, CO
- $126,698.59 - $190,047.88 a year
- Weekends as needed
- Hybrid work
- Sales
- 5 years
- High school diploma or GED
- Wellness program
- 403(b) matching
5d
Manager, Network Operations and Support
Meta —Denver, CO
- $162,000 - $227,000 a year
- Analysis skills
- Fair chance
- Senior level
11d
Senior Manager, Regional Technical Service
Terumo —Lakewood, CO
- $156,300 - $195,300 a year
- OSHA
- Writing skills
- Research
- Wellness program
- Health insurance
Senior Product Manager, Digital Self-Service and Messaging
CVS Health —Denver, CO
- $106,605 - $260,590 a year
- Full-time
- Presentation skills
- Bachelor's degree
- Product management
- Health insurance
- Dental insurance
Audio, Visual, and Collaboration Services Manager
Colorado Public Employees' Retirement Association —Denver, CO
- $125,000 - $150,000 a year
- Full-time
- Hybrid work
- 7 years
- System design
- Office
- Paid time off
- Work from home
12d
IT Support Analyst
Exclusive Resorts LLC —Denver, CO
- $65,000 - $75,000 a year
- Full-time
- Azure
- Mid-level
- Office
Quick Apply
Service Technical Product Manager - Service Solutions Eng. Treatment Device Focused
Siemens Healthineers —Denver, CO
- $119,920 - $164,890 a year
- Full-time
- 5 years
- Product management
- Senior level
- Disability insurance
- Health insurance
Supervisor, PEO Data Services
ThrivePass —Denver, CO
- $85,000 - $105,000 a year
- Full-time
- Analysis skills
- Supervising experience
- Bachelor's degree
Sr Team Lead Technical Services
OTAVA LLC —Denver, CO
- $89,000 - $100,000 a year
- Hybrid work
- HIPAA
- Supervising experience
- Bachelor's degree
- Paid parental leave
- Health savings account
Quick Apply
Managed Services Revenue Cycle Technology Manager
Huron Managed Services LLC —Denver, CO
- $115,000 - $151,000 a year
- Full-time
- Azure
- 5 years
- SQL
- Health insurance
- Dental insurance
Quick Apply
1d
Service CCaaS Technology Delivery Lead
Accenture —Denver, CO
- $122,700 - $302,400 a year
- Full-time
- Hybrid work
- Oracle
- Sales
- 5 years
- Paid holidays
- Disability insurance
9d
Manager, Information Assurance Services (SOC Focus)
Aprio —Denver, CO
- $132,200 - $156,400 a year
- Full-time
- Remote
- Sales
- HIPAA
- Recruiting
- Profit sharing
- Wellness program
Automated Meter Infrastructure (AMI) Project Manager - Field Services
Fenix USA —Denver, CO
- $100,000 - $120,000 a year
- Full-time
- Management
- Mid-level
- Travel
- Health insurance
- Dental insurance
Quick Apply
8d
Service Desk L1
Sharp Solutions Inc —Denver, CO
- $43,000 - $45,000 a year
- Urgently hiring
- Windows
- Analysis skills
- Organizational skills
Quick Apply
Technology Strategy Manager/Sr Manager, Financial Services
Accenture —Denver, CO
- $87,400 - $253,000 a year
- Full-time
- Writing skills
- Research
- Analysis skills
- Paid holidays
- Disability insurance

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it service manager jobs near aurora, co

Managed Services Operations Manager

Istonish -
Commerce City, CO

Quick Apply

Job Details

Full-time
$110,000 - $130,000 a year
9 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Managing technical support teams
Managing teams in a customer support role
Team leadership
Talent management
Workplace dispute resolution
Technology security practices
Virtualization tools
Team development
Production systems
Policy & process development
Bachelor's degree
Computer hardware
Server virtualization
Data backup
Interdisciplinary policy and procedure development experience
Hardware management
IP networking
Policy Development
Server hardware support
IT department experience
Time management
Managing tech infrastructure teams

Full Job Description

A growing technology services organization is seeking an experienced Managed Services Operations Manager to lead a team responsible for delivering managed IT services to multiple enterprise clients.

This leadership role is responsible for overseeing service delivery operations, managing technical support and field services teams, driving operational excellence, supporting sales efforts, and ensuring customer satisfaction through high-quality service execution.

Key Responsibilities

· Lead a team of technicians and engineers providing Tier 1 and Tier 2 support in a 24x7x365 environment.

· Recruit, develop, mentor, and retain high-performing technical staff.

· Develop and improve ITIL-based operational processes and knowledge management practices.

· Identify, analyze, and manage service issues, including root cause analysis and corrective actions.

· Drive continual service improvement initiatives across multiple customer environments.

· Manage scheduling and resource allocation for field services projects.

· Develop and report operational KPIs and manage departmental budgets.

· Configure and optimize ITSM tools, ticketing workflows, knowledge bases, monitoring platforms, telephony systems, and SLA reporting.

· Collaborate with sales teams to scope new service opportunities and support customer engagements.

· Maintain capacity models and operational cost reporting to support pricing and service planning.

· Evaluate and recommend technologies and tools that improve service delivery.

· Serve as an escalation point for critical operational issues as needed.

Required Qualifications

· Minimum of 3 years of people management experience with direct HR responsibility for IT operations staff.

· Minimum of 3 years of hands-on experience supporting and maintaining production IT environments.

· Strong working knowledge of:

o Networking and IP-based infrastructure

o Servers and storage platforms

o Data protection and backup solutions

o Virtualization technologies

o Security operations and tools

· Experience working in a fast-paced, SLA-driven managed services or service provider environment.

· Proven experience developing operational policies and procedures.

· Strong conflict resolution, communication, and organizational skills.

· Self-motivated with excellent time management abilities.

Preferred Qualifications

· Bachelor's degree in a technology-related field.

· ITIL Foundation certification.

· Experience supporting HIPAA and SOC-compliant environments.

· Experience designing mentoring and career development programs.

· Experience managing large-scale hardware refresh or field deployment projects.

Physical Requirements

· Ability to work with computer equipment and technical systems.

· Occasional standing, walking, kneeling, and lifting of up to 50 pounds.

· Ability to perform tasks requiring manual dexterity and use of technical equipment.

Compensation & Benefits

· Salary range: $100,000 - $120,000 annually, depending on experience, skills, and qualifications.

· Comprehensive benefits package including:

o Medical, dental, and vision insurance

o 401(k)

o Paid time off

Employment is contingent upon successful completion of applicable pre-employment screenings.

Equal Opportunity Employer.

Pay: $110,000.00 - $130,000.00 per year

Benefits:

401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off

Work Location: Hybrid remote in Commerce City, CO 80216

Quick Apply

Refine Your Search

it service manager jobs in aurora, co

Managed Services Operations Manager

Service Center Frontline Account Manager

IT Operations Engineer I

Manager, Technical Services

Manager of Corporate Application Support Services

Manager Clinical Application Services

Manager, Network Operations and Support

Senior Manager, Regional Technical Service

Senior Product Manager, Digital Self-Service and Messaging

Audio, Visual, and Collaboration Services Manager

IT Support Analyst

Service Technical Product Manager - Service Solutions Eng. Treatment Device Focused

Supervisor, PEO Data Services

Sr Team Lead Technical Services

Managed Services Revenue Cycle Technology Manager

Service CCaaS Technology Delivery Lead

Manager, Information Assurance Services (SOC Focus)

Automated Meter Infrastructure (AMI) Project Manager - Field Services

Service Desk L1

Technology Strategy Manager/Sr Manager, Financial Services

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