Top 54 Service navigator Jobs in Aurora, Il

Service Navigator
Goodwill Greater Milwaukee & Chicago —Aurora, IL
- $44,325 - $66,475 a year
- Evenings as needed
- Bilingual
- Microsoft Excel
- Microsoft Outlook
Quick Apply
12d
Patient Health Navigator
COMMUNITY HEALTH PARTNERSHIP OF ILLINOIS —Aurora, IL
- $20 - $22 an hour
- Mid-level
- Public Health
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Patient Health Navigator, Aurora Illinois
COMMUNITY HEALTH PARTNERSHIP OF ILLINOIS —Aurora, IL
- $20 - $22 an hour
- Mid-level
- Public Health
Quick Apply
Sleep Medicine Patient Navigator Full-time Days
Northwestern Memorial Healthcare —Winfield, IL
- $20.59 - $31.91 an hour
- Full-time
- Background check
- Medical office experience
- Mid-level
- Tuition reimbursement
- 401(k) matching
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Program Facilitator
Feed My Starving Children —Aurora, IL
- $17.45 an hour
- 8 hour shift
- Ability to lift 50 pounds
- Children
- Warehouse
- Paid time off
- Employee assistance program
Quick Apply
14d
【Up to $105k+ commission】Japanese Bilingual Employee Benefits Account Manager, Schaumburg, IL(11332)
Leverages U.S. Inc. (Shigotosagashi.com) —Schaumburg, IL
- $73,000 - $105,000 a year
- Full-time
- Mid-level
- Office
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
21h
Recovery Support Specialist- Part time
NAMI (National Alliance on Mental Illness) —La Grange, IL
- From $22 an hour
- Part-time
- 18 years or older
- Spanish
- HIPAA
- Paid time off
Quick Apply
10d
Human Resources Coordinator
Aurora University —Aurora, IL
- $52,000 - $56,160 a year
- Full-time
- Writing skills
- Mid-level
- Office
- 403(b) matching
- Disability insurance
22h
Business Development Representative
Oncourse Home Solutions —Naperville, IL
- $68,720 - $111,250 a year
- Monday to Friday
- Hybrid work
- Google Workspace
- Marketing
- Computer literacy
- Health savings account
- Disability insurance
Quick Apply
Housing Navigator
DuPage PADS —Wheaton, IL
- $22 - $23 an hour
- Full-time
- Experience working with individuals with disabilities
- Customer service
- Research
Quick Apply
Student Worker - Student Services Navigator
Waubonsee Community College —Sugar Grove, IL
- $15.55 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- University
Nurse Navigator
Fox Valley Orthopaedic Associates —Geneva, IL
- 8 hour shift
- Surgery
- Mid-level
- Perioperative Care
- Profit sharing
- Paid holidays
11d
Administrative Assistant / Bookkeeper
Strategic Navigators Inc —Wheaton, IL
- $60,000 a year
- Full-time
- Office
- QuickBooks
- In-person
- Health insurance
- Paid time off
Quick Apply
11d
Patient Care Navigator
Duly Health and Care —Lombard, IL
- $21.43 - $24.57 an hour
- Full-time
- OSHA
- Writing skills
- HIPAA
- Disability insurance
- Health insurance
Quick Apply
Home Care Operations Navigator
Complete Health Services Inc —Bolingbrook, IL
- $20 - $22 an hour
- Full-time
- Pass drug screening
- Mid-level
- Office
- Paid time off
- Retirement plan
Quick Apply
WIOA Career Navigator
Elgin Community College —Elgin, IL
- $55,482 - $73,976 a year
- Weekends as needed
- Spanish
- Microsoft Excel
- Computer literacy
- Disability insurance
- Health insurance
2d
Intake Coordinator
Trinity Services, Inc. —Joliet, IL
- $45,000 - $47,500 a year
- Computer literacy
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
5d
Transition Coach
Aspire Chicago —Hillside, IL
- $22 an hour
- Classroom
- Clean driving record
- Experience working with individuals with disabilities
Quick Apply
Higher Education Navigator
Child Care Resource & Referral —Joliet, IL
- $30,000 - $50,000 a year
- Weekends as needed
- Microsoft Word
- Mid-level
- Master's degree
SHIPPING AND RECEIVING ASSOCIATE
United States Cold Storage Inc —Minooka, IL
- Full-time
- High school
- Basic math
- High school diploma or GED
- AD&D insurance
- Disability insurance
Quick Apply

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Service Navigator

Goodwill Greater Milwaukee & Chicago -
Aurora, IL

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Job Details

$44,325 - $66,475 a year
12 days ago

Qualifications

Microsoft Excel
Microsoft Outlook
Career guidance
Microsoft Publisher
Driver's License
Technical Proficiency

Full Job Description

The Service Navigator provides a central source of reliable and objective information about various programs and services.

RESPONSIBILITY LEVEL:

Provides a central source of reliable and objective information about various programs and services. Helps people, businesses, and community organizations understand and evaluate the multiple options available to meet their needs. Helps people to find resources in the community and make informed decisions. Provides assessment and enrollment counseling for individuals as appropriate. Connects individuals, employers, community resources, educators, and services that further their goals and initiatives. Sustains policies, procedures, and programs. Typically works on projects and tasks that span 3 – 12 months.

PRINCIPAL DUTIES:

1. Oversee activities to support the use of the service navigation program, including intake, orientation, utilization of resources, workshops, and accurate reporting.

2. Work closely with business service representatives to provide direct outreach and education to individuals and organizations about available internal and external programs, services, and resources.

3. Assist with resource development for continued support of the program.

4. Provide community outreach to partners and potential referral sources. Along with the business service representative, seek out program participants, prioritizing diverse communities with equity-driven strategies. Maintain relationships with employers, supportive services, community organizations, educators, trade groups, political and community leaders, and others to advance access to service coordination and programmatic goals.

5. Maintain appropriate participant records, including demographic data, assessments, applications, and other records, in compliance with funding source requirements. Utilize internal and external databases as required by the partner or funding source. Develop, implement, and monitor appropriate goals and objectives for each individual or entity needing service navigation.

6. Assess program participants for job readiness, education and training, and support needs. Address employers' and individuals' training and hiring needs by matching them to appropriate available services and partners.

7. Maintain a professional level of confidentiality in all work-related activities. Ensure all required documentation is completed and securely maintained.

8. Keep regular notes and records needed for successful service navigation. Accurately review and document program plans and strategies regularly and complete other necessary records for all assigned service users. Submit accurate reports to the program manager as required by the program or funding source.

9. Project and Change Management: Effectively plans and manages own work to reliably complete routine job responsibilities and special assignments. May serve as a team member or subject matter expert on formal projects or within the department. Effectively engages in change affecting her/him, communicating appropriately with supervisor. Follows through on learning, skill building, and practice necessary to adapt to change.

10. Problem Solving: Light supervision; works independently. Periodic review of work by manager or senior coworker. Solves problems of moderate to advanced complexity; able to identify root cause, interpret data and resolve issues.

11. Technical Skill: Understands and applies professional principles and skills within area of specialization to modify processes to resolve situations.

12. Community Engagement: Champions Goodwill’s community engagement initiatives and serves as an ambassador for Goodwill in the wider community.

13. Responsible for completing other duties/responsibilities as assigned.

REQUIREMENTS:

1. Two years of college education or experience equivalency, and a minimum of 3 years’ experience.

2. Experience in one or more: Social Services, Workforce Development, Education, Nonprofit Management, Community Leadership and Development, Communications, Government sectors, or a related field.

3. Bilingual preferred but not required.

4. Prior experience working with government grants is preferred.

5. Knowledge of career assessment, training, and placement preferred.

6. Proficiency with Microsoft Office suite (Excel, OneNote, Outlook, PowerPoint, Publisher, Word) and ability to learn and effectively use various Workforce Development Information systems.

7. Must have a valid driver’s license. Frequent travel is required to reach locations within the service region, including urban, suburban, and rural areas.

8. This role requires occasional evening and weekend event attendance (<10% of the time).

CORE CULTURAL COMPETENCIES:

1. Customer Focus: Independently anticipate and meet customer needs, while searching for ways to improve customer service. Internalize customer feedback, and follow up with customer to ensure problems are solved by providing innovative ideas to meet their future needs.

2. Values Differences: Seeks out the diverse perspectives and talents of others, striving to work effectively with others who have different perspectives, backgrounds or styles. Behave with sensitivity towards differences in cultural norms, expectations, and ways of communicating. Challenge stereotyping or offensive comments.

3. Communicates Effectively: Shares information and updates with others, while ensuring a clear, concise and professional communication through reports, documentation, written and other communications. Listens with interest to what others have to say.

4. Situational Adaptability: Demonstrates flexibility of responses to different situations through adapting to the changing needs, conditions, priorities or opportunities. Monitors how well an approach is working to see if a change is needed, recognizing cues that suggest a change in approach or behavior is needed.

5. Drives Results: Demonstrates a strong drive to achieve meaningful results, through driving tasks to successful completion and closure. Sets high standards for own performance, showing determination in the face of obstacles and setbacks.

6. Ensures Accountability: Takes responsibility and ownership for successes and failures in own work. Monitors progress of performance and changes approach accordingly, following through on commitments.

PHYSICAL/SENSORY DEMANDS:

Occasionally lifts and moves up to 20 pounds. Moves about to accomplish tasks. The worker is subject to weather conditions (hot, humid, dry, cold, etc.). Repetitive use of hands and feet as needed for job employment support activities. Vision is Required while using a computer keyboard and working with written and electronic information, and travel is required.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

service navigator jobs in aurora, il

Service Navigator

Patient Health Navigator

Patient Health Navigator, Aurora Illinois

Sleep Medicine Patient Navigator Full-time Days

Program Facilitator

【Up to $105k+ commission】Japanese Bilingual Employee Benefits Account Manager, Schaumburg, IL(11332)

Recovery Support Specialist- Part time

Human Resources Coordinator

Business Development Representative

Housing Navigator

Student Worker - Student Services Navigator

Nurse Navigator

Administrative Assistant / Bookkeeper

Patient Care Navigator

Home Care Operations Navigator

WIOA Career Navigator

Intake Coordinator

Transition Coach

Higher Education Navigator

SHIPPING AND RECEIVING ASSOCIATE

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