Top 5695 customer experience manager Jobs in aurora co

Denver Air Connection Above Wing Manager
Denver Air Connection —Denver, CO
- $28 - $33 an hour
- Weekends as needed
- Background check
- Working with individuals with disabilities
- Inventory management
- Paid training
- Health insurance
Quick Apply
Oncology Territory Manager, Lung - Denver S
Daiichi Sankyo, Inc. —Denver, CO
- $146,400 - $219,600 a year
- Call employer
- Microsoft Outlook
- Mid-level
- Driver's License
Western Regional Sales Manager
Nulite Lighting —Denver, CO
- $90,000 - $130,000 a year
- Full-time
- Hybrid work
- Background check
- Oracle
- Up to 50% travel
- Health insurance
- Dental insurance
Quick Apply
Territory Manager- CO/WY
Emery Jensen Distribution, LLC —Aurora, CO
- $80,000 - $85,000 a year
- Full-time
- Microsoft Excel
- 5 years
- Bachelor of Science
- Paid holidays
- Disability insurance
Sr Manager, Organic Growth & AI Search
American Financing Corporation —Aurora, CO
- $90,000 - $108,750 a year
- Full-time
- Hybrid work
- 5 years
- Analysis skills
- Senior level
- Paid parental leave
- Health savings account
Quick Apply
2d
Gym Manager (Aurora)
Anytime Fitness —Aurora, CO
- $55,000 - $75,000 a year
- Full-time
- CPR Certification
- Management
- Mid-level
- 401(k)
- Paid time off
Quick Apply
RN Nurse Case Manager
Support, Inc. —Denver, CO
- $32.50 an hour
- Full-time
- Nursing
- RN License
- Mid-level
- COVID-19 protective measures
Quick Apply
Quality Manager
Mountain Man Welding and Fabrication, Inc. —Denver, CO
- $40 - $50 an hour
- Overtime
- 5 years
- High school diploma or GED
- Travel
- Health insurance
- Dental insurance
Quick Apply
Quality Assurance Manager - US Citizen Only - Metal fabrication and machining
Metalcraft Industries Inc. —Denver, CO
- $90,000 - $120,000 a year
- Full-time
- Management
- Recruiting
- In-person
- Health insurance
- Dental insurance
Quick Apply
13d
Bilingual Human Resources Manager
MP Contracting —Denver, CO
- $85,000 - $95,000 a year
- Full-time
- Spanish
- English
- Mid-level
- Health savings account
- Health insurance
Quick Apply
1d
Manager, Electrical
Roeslein & Associates —Louisville, CO
- $95,085 - $118,857 a year
- Full-time
- Forklift
- High school diploma or GED
- Ability to lift 50 pounds
- Paid parental leave
- Paid holidays
Quality Systems Supervisor
Bimbo QSR —Denver, CO
- $78,263 - $101,706 a year
- Full-time
- Customer service
- Bachelor of Science
- ERP systems
- Health savings account
- Health insurance
Quick Apply
Plumbing Manager
Master Rooter Plumbing LLC —Denver, CO
- $80,000 - $105,000 a year
- Full-time
- Background check
- Clean driving record
- 5 years
- Health savings account
- Health insurance
Quick Apply
13h
Commercial Maintenance Account Manager
Valor Landscape —Aurora, CO
- Full-time
- Bilingual
- Clean driving record
- Heavy lifting
- Health savings account
- Health insurance
Quick Apply
2d
Design Manager, NA
Vantage Data Centers Management Company LLC —Denver, CO
- $145,000 - $155,000 a year
- Full-time
- Remote
- 5 years
- Ability to climb stairs
- Contracts
- AD&D insurance
- Disability insurance
Quick Apply
Assistant Community Manager
Ascentia Real Estate Holding Company, LLC —Aurora, CO
- $23 - $26 an hour
- Full-time
- Background check
- Spanish
- Customer service
- Health insurance
- Dental insurance
Quick Apply
5d
Commercial Roofing Sales/Project Manager
Confidential —Denver, CO
- $60,000 - $100,000 a year
- Full-time
- Clean driving record
- Mid-level
- 3 years
- Fuel card
- Paid holidays
Quick Apply
5d
Roofing Sales Manager
All Seasons Roofing & Restoration —Aurora, CO
- $90,000 - $150,000 a year
- Full-time
- Customer service
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
1d
Apartment Maintenance Supervisor
The Laramar Group LLC —Denver, CO
- $28 - $30 an hour
- Weekends as needed
- Inventory management
- Customer service
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
12d
Foreman-On Site Production & Quality Lead
FRDM Turf —Denver, CO
- $20 - $30 an hour
- Full-time
- Clean driving record
- Construction site
- Mid-level
Quick Apply
14d

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customer experience manager jobs near aurora co

Denver Air Connection Above Wing Manager

Denver Air Connection -
Denver, CO

Quick Apply

Job Details

Full-time
$28 - $33 an hour

Benefits

Paid training
Health insurance
Dental insurance
Paid time off
401(k) 4% Match
On-the-job training
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Team leadership
Workplace dispute resolution
Reporting and dashboarding tools
Leading team collaboration initiatives
Productivity software

Full Job Description

Key Lime Air/Denver Air Connection Above Wing Manager

We are an established and growing regional airline headquartered at Denver International Airport, with more than 27 years of experience operating as a Part 121 and Part 135 air carrier. Our operations include cargo service, private charters, and scheduled passenger service under our Denver Air Connection brand.

This leadership role is critical to ensuring safe, compliant, and customer-focused station operations while maintaining exceptional on-time performance.

Location: Denver International Airport

Starting Salary: $28.00-$33.00 an hour

Benefits:

Employer paid health, vision, dental, and life insurance for the employee
Matching 401k up to 4%
Accruing PTO days, a maximum of 18 days per year
Flight benefits through ZED program

Position Overview

The Above Wing Manager is responsible for the overall performance, safety, and compliance of above wing operations. This individual serves as the primary operational leader for passenger services, gate operations, and customer experience, ensuring seamless coordination between departments and external stakeholders.

Operational Leadership

Direct and oversee all above wing activities including ticketing, gate operations, boarding, and customer service functions.
Drive operational performance metrics including on-time departures, completion factor, and customer satisfaction.
Serve as the station’s operational decision-maker during irregular operations (IROPs) weather events, diversions, and delays.
Coordinate closely with Flight Operations, Maintenance, Dispatch, Ground Handling, and Airport Authority personnel to ensure efficient aircraft turns.
Ensure proper weight and balance communication and documentation procedures are followed.

Safety & Compliance

Enforce full compliance with FAA, DOT, TSA, and company policies and procedures.
Conduct routine audits and observations to ensure regulatory and procedural adherence.
Lead safety reporting initiatives and promote a proactive safety culture.
Investigate and document incidents, irregularities, and customer claims as required.

Team Leadership & Development

Train, coach, and develop station agents and supervisors.
Conduct performance evaluations and provide ongoing feedback.
Develop shift coverage plans and contingency staffing strategies.
Foster a culture of accountability, professionalism, and teamwork.

Customer Experience

Manage and resolve escalated passenger issues with professionalism and sound judgement.
Ensure ADA compliance and proper handling of passengers with special needs.
Oversee denied boarding situations, recommendation processes, and service recovery efforts.
Promote a customer-first mindset while balancing operational priorities.

Administrative & Financial Oversight

Oversee station supply inventory and vendor coordination.
Prepare reports related to station performance, irregular operations, and compliance metrics.
Participate in audits and regulatory inspections as required.

Availability & Accountability

Maintain availability outside standard business hours for operational support.
Respond promptly to operational disruptions and critical situations.

Basic Qualifications

Proven leadership experience in airline above wing or airport operations (management experience preferred)
Demonstrated ability to lead in high-pressure, time-sensitive environments.
Excellent communication, organizational, and conflict-resolution skills.
Proficiency in airline systems, Microsoft Office, and operational reporting tools.
Flexible availability includes nights, weekends, and holidays.
Ability to pass required rug screening and background checks.
Professional appearance and commitment to high service standards.

Job Type: Full-time

Pay: $28.00 - $33.00 per hour

Expected hours: 40 per week

Benefits:

401(k) matching
Dental insurance
Health insurance
Life insurance
On-the-job training
Paid time off
Referral program
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer experience manager jobs in aurora co

Denver Air Connection Above Wing Manager

Oncology Territory Manager, Lung - Denver S

Western Regional Sales Manager

Territory Manager- CO/WY

Sr Manager, Organic Growth & AI Search

Gym Manager (Aurora)

RN Nurse Case Manager

Quality Manager

Quality Assurance Manager - US Citizen Only - Metal fabrication and machining

Bilingual Human Resources Manager

Manager, Electrical

Quality Systems Supervisor

Plumbing Manager

Commercial Maintenance Account Manager

Design Manager, NA

Assistant Community Manager

Commercial Roofing Sales/Project Manager

Roofing Sales Manager

Apartment Maintenance Supervisor

Foreman-On Site Production & Quality Lead

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