Top 36 Audio visual technician Jobs in Austin, Tx

Field Support Technician
HCL Technologies Limited - Business Services —Lakeway, TX
- $49,000 - $88,000 a year
- Email
- Background check
- Computer Science
- Bachelor of Science
- AD&D insurance
- Paid holidays
Quick Apply
Hotel Audio Visual Event Technician
Markey's —Austin, TX
- Part-time
- Mid-level
- Hotel
- Time management
- Paid holidays
- Disability insurance
Quick Apply
Audio Visual Support Technician
University of Texas at Austin —Austin, TX
- $48,000 a year
- Weekends as needed
- Classroom
- Mid-level
- Office
- Paid holidays
- Loan forgiveness
6d
Audio Visual and Low Voltage Installation Technician
The Werd Company —Austin, TX
- $30 - $40 an hour
- Part-time
- Mid-level
- Bachelor's degree
- US work authorization
- Dental insurance
- Vision insurance
Quick Apply
IT Technician
Zimmer Biomet —Austin, TX
- Full-time
- Google Workspace
- Microsoft Excel
- Microsoft Outlook
- Wellness program
Austin TX Freelance A/V Technician - 1099
Churchill Group LLC —Austin, TX
- $30 - $60 an hour
- Full-time
- Hospitality
- Mid-level
- Organizational skills
Tier 2 Audio Visual Field Technician
EOS —Austin, TX
- $32 - $41 an hour
- Mid-level
- Driver's License
- Travel
Quick Apply
Austin TX Freelance A/V Technician
Blue Danube Productions —Austin, TX
- $30 - $60 an hour
- Full-time
- Hospitality
- Mid-level
- Organizational skills
Audio Visual Tech
Kalahari Resorts & Conventions —Round Rock, TX
- Office
- Guest services
- Entry level
- Paid holidays
- Health insurance
Audio Visual Technician I
CBX Solutions —Austin, TX
- Full-time
- Heavy lifting
- Construction site
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Hotel Audio Visual Event Technician - PRN
Markey's —Austin, TX
- Overtime
- Clean driving record
- Mid-level
- Hotel
- Paid holidays
- Disability insurance
Quick Apply
Event Technician, Audio Visual - Fairmont Austin
Encore Global —Austin, TX
- $15.64 - $20.33 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Driver's License
Audio-Visual Installation Technician
FORTÉ —Round Rock, TX
- Full-time
- Customer service
- Mid-level
- Travel
- Health savings account
- Disability insurance
Quick Apply
13d
Senior Audio Visual Systems Installation Technician (Job Site Project Management Specialty)
University of Texas at Austin —Austin, TX
- From $70,000 a year
- Weekends as needed
- System design
- High school diploma or GED
- Supervising experience
- Paid holidays
- Health insurance
Senior Audio Visual Systems Installation Technician
University of Texas at Austin —Austin, TX
- From $55,000 a year
- Overtime
- Carpentry
- Classroom
- System design
- Retirement plan
16h
Event Technician, Audio Visual - Austin Proper Hotel
Encore Global —Austin, TX
- $15.64 - $20.33 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Driver's License
AV Service/Maintenance Technician - Austin
DATA PROJECTIONS INC —Austin, TX
- Weekends as needed
- Background check
- Clean driving record
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Regional Facilities Coordinator
Planned Parenthood of Greater Texas —Austin, TX
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
SERVICE TECHNICIAN (ON CALL)
Eurest —Austin, TX
- $25 - $40 an hour
- Urgently hiring
- Background check
- Mid-level
- Power tools
- Commuter assistance
- Disability insurance
Quick Apply
Audio Visual Lead Technician
Electra Link Inc —Austin, TX
- Full-time
- Management
- 5 years
- Senior level
- Health insurance
- Dental insurance
Quick Apply

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Field Support Technician

HCL Technologies Limited - Business Services -
Lakeway, TX

Quick Apply

Job Details

Full-time
$49,000 - $88,000 a year

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance

Qualifications

Customer communication

Full Job Description

Skill: Field Support Technician

Minimum Experience 4+ Years of Field Services/Support Technician

As a member of the Field Service Operations team, the candidate will provide high quality support with very good customer service, technical expertise, and timeliness. This position has frequent contact with end users, peers, and managers, primarily face-to-face as desk side support for service requests and on-site problem resolution. The candidate will work in a team environment with a collaborative approach to resolving customer problems and supporting other members of the Site Services department. The candidate will also provide hands and eyes support to other IT teams including but not limited to Audio Visual, Network (Date and voice), and Servers.

As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities:
Provide customer facing end-user support that includes:
Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.
Perform Break Fix, Desk Side Support, IMACD’s, Data Migration, Refreshes, etc.
Perform onsite updates, Configuration changes, or Software installations.
Provide onsite technical assistance to End Users.
Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent.
Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed.
Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement)
Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs
Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance and upgrades.
Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support
Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites.
Provide On-call support if required outside business hours on a rotational basis
Provide Hand and Feet support for network data and voice devices
FSO Telecom task:
Installation of IP, wireless, Analog and Digital phones (Avaya, Nortel, Cisco, Siemens, Mitel etc.)
Configuration of phones using SOP and Phones movement.
Update the inventory of phones, peripherals and system cards (like TDM, digital and CPU cards etc.) to network voice team.
Testing the cables using the tester for IP phone and TDM phones from patch panel to user’s desk
Punching the cable for different type of panel like patch panel or IDF or MDF for krone with krone tool and punching tool
Update the circuit inventory and vendor details for service provider to network voice team.
Coordination with local vendor for ISP, OEM, channel partner and different team

Desired Qualifications:

BS/BA in Computer Science, Information systems, or an equivalent combination of education or Experience
One to three years of experience in service delivery and End-user hardware and software Configuration troubleshooting.
Experience with various desktop systems, operating systems, and diverse technical environments.
Excellent customer service orientation and verbal communication skills.
Experience Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices.
Ability to install software for and troubleshoot a wide range of applications.
Analytical thinking and problem-solving ability.
CompTIA A+ certification or equivalent certification
Flexible for travelling to remote sites or cluster
Provide assistance for network relates issues
Should be able to lift weight up to 30 lbs at waist level
Update the inventory of phones, peripherals and system cards (like TDM, digital and CPU cards etc.) to network voice team.
Testing the cables using the tester for IP phone and TDM phones from patch panel to user’s desk
Punching the cable for different type of panel like patch panel or IDF or MDF for krone with krone tool and punching tool
Update the circuit inventory and vendor details for service provider to network voice team.
Coordination with local vendor for ISP, OEM, channel partner and different team.

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to [email protected] for investigation.

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

Job Type: Full-time

Pay: $49,000.00 - $88,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Experience:

field service support technician: 3 years (Required)

Work Location: On the road

Quick Apply

Refine Your Search

audio visual technician jobs in austin, tx

Field Support Technician

Hotel Audio Visual Event Technician

Audio Visual Support Technician

Audio Visual and Low Voltage Installation Technician

IT Technician

Austin TX Freelance A/V Technician - 1099

Tier 2 Audio Visual Field Technician

Austin TX Freelance A/V Technician

Audio Visual Tech

Audio Visual Technician I

Hotel Audio Visual Event Technician - PRN

Event Technician, Audio Visual - Fairmont Austin

Audio-Visual Installation Technician

Senior Audio Visual Systems Installation Technician (Job Site Project Management Specialty)

Senior Audio Visual Systems Installation Technician

Event Technician, Audio Visual - Austin Proper Hotel

AV Service/Maintenance Technician - Austin

Regional Facilities Coordinator

SERVICE TECHNICIAN (ON CALL)

Audio Visual Lead Technician

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