Top 1442 Care specialist Jobs in Austin, Tx

Remote Customer Care Specialist
Integral Care —Austin, TX
- $21.66 an hour
- Full-time
- Remote
- Clean driving record
- High school diploma or GED
- Driver's License
- Mileage reimbursement
- Disability insurance
Patient Services Specialist - Urgent Care (Rotating)
Baylor Scott & White Health —Austin, TX
- Urgent Care
- High school diploma or GED
- Typing
- Health insurance
- Tuition reimbursement
Administrative Office Coordinator
St. David's North Austin Medical Center —Austin, TX
- Full-time
- Surgery
- Adults
- Ob/Gyn
- Employee stock purchase plan
- Disability insurance
Quick Apply
Medical Office Specialist
Austin Heart —Austin, TX
- Full-time
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
6d
Veteran Fulfillment Specialist (Remote)
VetClaims.ai —Pflugerville, TX
- $60,000 - $65,000 a year
- Full-time
- Google Workspace
- Mid-level
- Organizational skills
Health Information Management Specialist
Integral Care —Austin, TX
- $52,801.55 a year
- Full-time
- Clean driving record
- HIPAA
- Mid-level
- Mileage reimbursement
- Disability insurance
7d
Medical Office Specialist
MSO - Women's Services —Austin, TX
- Full-time
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Patient Collections Specialist
Surgery Ventures —Austin, TX
- Full-time
- Surgery
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Medical Office Specialist
North Austin Maternal —Austin, TX
- Full-time
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
14d
Service Coordinator - QMHP
Integral Care —Austin, TX
- $30.86 an hour
- Full-time
- Clean driving record
- Master's degree
- Driver's License
- Mileage reimbursement
- Disability insurance
Medical Office Specialist
Austin Diagnostic Clinic —Austin, TX
- Full-time
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Patient Care Specialist I
Millennium Healthcare Management Serv LLC —Austin, TX
- $18 - $27 an hour
- Full-time
- Spanish
- Computer literacy
- Primary Care
- Paid holidays
- Health insurance
Quick Apply
9h
Medical Assistant
Austin Ear Nose and Throat Clinic —Austin, TX
- From $20 an hour
- Full-time
- Bilingual
- Background check
- Anatomy knowledge
- Free parking
- Paid training
Quick Apply
General Dentist
myDental —Austin, TX
- $250,000 - $600,000 a year
- Full-time
- Dental office
- Mid-level
- In-person
- Continuing education credits
- Disability insurance
Quick Apply
Activities Director
Brodie Ranch Nursing and Rehabilitation Center —Austin, TX
- $21 - $25 an hour
- Full-time
- Background check
- Mid-level
- High school diploma or GED
Quick Apply
3d
Chem-free Commercial Account Manager
ABC Home & Commercial Services —Austin, TX
- Full-time
- Pass drug screening
- Mid-level
- Driver's License
- Profit sharing
- Fuel card
Quick Apply
Physician (Physical Medicine & Rehabilitation (PM&R))
Austin Regional Clinic —Austin, TX
- Full-time
- BC/BE
- Physical & Rehabilitation Medicine
- Outpatient experience
- Disability insurance
- Health insurance
Quick Apply
Licensed Veterinary Technician – Emergency & Critical Care - Sign On Bonus
Violet Crown Veterinary Specialists —Austin, TX
- $25 - $35 an hour
- Weekends as needed
- Mid-level
- Operating room
- Discharge planning
- Continuing education credits
- Health savings account
Quick Apply
17h
Benefits and Leave Specialist
Epiphany Dermatology —Austin, TX
- Full-time
- HIPAA
- Mid-level
- Office
- Health savings account
- Disability insurance
Quick Apply
11d
Occupational Therapist (OT)
Care Options for Kids —Manor, TX
- $95,160 - $112,320 a year
- Part-time
- CPR Certification
- BLS Certification
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
13d

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care specialist jobs near austin, tx

Remote Customer Care Specialist

Integral Care -
Austin, TX

Apply Now

Job Details

Full-time
$21.66 an hour

Benefits

Mileage reimbursement
Disability insurance
Health insurance
Dental insurance
Employee assistance program
Vision insurance
403(b)
Gym membership

Qualifications

High school diploma or GED
Driver's License

Full Job Description

Job Number: 26-11459

Job Summary: Integral Care's Call Center is the first contact and representation of Integral Care by phone to the public, consumers, and providers. Calls coming into Integral Care's main phone numbers, as well as calls from contract partners, are answered by Call Center staff. The customer care specialist will provide information about Integral Care services, provide community referrals, schedule and cancel appointments, and link callers with the appropriate service providers. The Customer Care specialist will perform updates and verification of insurance coverage and will facilitate the initial request for payment for services to be rendered. These duties are completed with a focus on customer care, wherein staff will find ways to best meet the needs of clients. This position works closely with a multitude of community partners, including but not limited to APD, TCSO, medical facilities, schools, and MCO's. The Customer Care Representative works under the direct supervision of the Customer Care Program Manager.

Essential Duties & Job Responsibilities:

Answer incoming calls for Integral Care intakes
Complete brief demographic screening to determine eligibility, schedule intake appointments, or make referrals
Document all contacts in the appropriate software
Transfer crisis calls to PES or hotline as needed
Route consumers to appropriate units and verify hospital questions (open status, insurance, aftercare needs)
Complete safety assessments when intake appointments are scheduled
Provide customer service for managed care programs (answer calls, check eligibility/benefits, issue authorizations, make referrals, respond to inquiries)
Identify uninsured clients and coordinate with staff/Consumer Benefits Office for financial assessment updates and referrals
Support unit operations as needed per contracts and management direction
Collaborate with the team to ensure timely phone coverage and accurate information
Provide trauma-informed care by completing required training and applying trauma-informed principles in service delivery

Regular, predictable attendance is considered to be an essential requirement for this position. Other duties may be assigned. May require a flexible work schedule.

Integral Care employees are to strive to maintain a trauma sensitive workplace, to embrace trauma sensitive and informed practices, and to foster a supportive and welcoming environment of care.

Education:

Required:

High School Diploma or GED equivalent.

License:

Required:

Current and valid driver's license and a clean driving record.

Experience:

Preferred:

Bilingual in Spanish.

Hours: Full-Time.

Workdays: Monday - Friday.

Workhours: 8:00AM - 5:00PM.

Salary: $21.66, an hour.

Why join us: Integral Care has proudly served Travis County residents for the past 50 years. As the largest provider of behavioral health services in Travis County, we are dedicated to improving the lives of adults and children living with mental illness, substance use disorder, and intellectual and developmental disabilities.

By joining our team, you will find rewarding work every day alongside people who have as much compassion as you. Join us, and together we can help improve the quality of life for the people we serve. Imagine your career at Integral Care!

Employee Benefits:

Medical, Dental, and Vision insurance
Generous vacation/holiday/sick leave
Life and Short-term/Long-term Disability Insurance
Employee Assistance Program (EAP)
403(b) retirement account
Gold's Gym membership discount
Mileage reimbursement

All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, veteran status, sex, or age.

For specific positions, additional compensation may be offered to candidates who are bilingual in English and another language deemed necessary for the role.

This position requires the employee to reside in the state of Texas.

Apply Now

Refine Your Search

care specialist jobs in austin, tx

Remote Customer Care Specialist

Patient Services Specialist - Urgent Care (Rotating)

Administrative Office Coordinator

Medical Office Specialist

Veteran Fulfillment Specialist (Remote)

Health Information Management Specialist

Medical Office Specialist

Patient Collections Specialist

Medical Office Specialist

Service Coordinator - QMHP

Medical Office Specialist

Patient Care Specialist I

Medical Assistant

General Dentist

Activities Director

Chem-free Commercial Account Manager

Physician (Physical Medicine & Rehabilitation (PM&R))

Licensed Veterinary Technician – Emergency & Critical Care - Sign On Bonus

Benefits and Leave Specialist

Occupational Therapist (OT)

I want to receive the latest job alert for care specialist in austin, tx

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