Top 4135 Client services manager Jobs in Austin, Tx

Business Support Verifier
U S MONEY RESERVE INC —Austin, TX
- $27 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- On-the-job training
- Food provided
Quick Apply
5d
MEP General Superintendent
Polk Mechanical Company —Austin, TX
- $150,000 - $165,000 a year
- Full-time
- Construction site
- In-person
- Senior level
- Relocation assistance
Quick Apply
Outside Sales Representative/Account Manager
Cothrons Security Professionals —Austin, TX
- Weekends as needed
- Background check
- 5 years
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Veterinary Oncology Supervisor
Austin Veterinary Emergency and Specialty Center —Austin, TX
- $28 - $35 an hour
- Full-time
- High school diploma or GED
- In-person
- Senior level
- Continuing education credits
- Health savings account
Quick Apply
Service Sales Account Manager - HVAC/Mechanical (Hunter/Cold Calls)
Polk Mechanical Company —Buda, TX
- $80,000 - $125,000 a year
- Full-time
- 5 years
- Business development
- Driver's License
- Health savings account
- Health insurance
Quick Apply
Interior Designer, Sales Consultant
Ethan Allen —Austin, TX
- $40,000 - $100,000 a year
- Full-time
- Background check
- Mid-level
- Driver's License
- Health savings account
- AD&D insurance
Quick Apply
Senior Estimator Heavy Civil
J&K Utility Services, LLC —Buda, TX
- $100,000 - $130,000 a year
- Full-time
- Contracts
- In-person
- Senior level
Quick Apply
3d
Commercial Sales - Account Manager
ABC Home & Commercial Services —Austin, TX
- Full-time
- Pass drug screening
- Mid-level
- Office
- Profit sharing
- Paid training
Quick Apply
Associate Director, Maintenance and Operations
The University of Texas at Austin Facilities Services —Austin, TX
- $170,000 a year
- Overtime
- Background check
- System design
- Office
- Paid holidays
- Disability insurance
Quick Apply
Southwest & West Austin Area Roofing Project Manager (Uncapped Commission)
Confidential —Austin, TX
- From $100,000 a year
- Weekends as needed
- Mid-level
- Residential
- Driver's License
Quick Apply
Chem-free Commercial Account Manager
ABC Home & Commercial Services —Austin, TX
- Full-time
- Pass drug screening
- Mid-level
- Driver's License
- Profit sharing
- Fuel card
Quick Apply
Appearance Attorney - Texas Licensed
The Law Firm of Higbee & Associates —Texas
- From $90 an hour
- Email
- Remote
- Mid-level
- Flexible schedule
Quick Apply
Associate Attorney- Relocation Required
Parnall Law —Austin, TX
- $200,000 - $400,000 a year
- Full-time
- 5 years
- Senior level
- Paid holidays
- Disability insurance
Quick Apply
Residential Area Manager
Landart America, LLC —Buda, TX
- $72,000 - $82,000 a year
- Full-time
- Spanish
- Management
- Construction site
- Paid holidays
- Disability insurance
Quick Apply
Case Manager II, Jail COC, MHA, Pos. #561, Corpus Christi, TX
Nueces County MHMR Community Center —Texas
- $22.20 an hour
- Full-time
- Spanish
- Nursing
- Clean driving record
- Mileage reimbursement
- Loan repayment program
Social Catering Manager
Courtyard Marroitt Austin Pflugerville and Pflugerville Conference Center —Pflugerville, TX
- $50,000 - $65,000 a year
- Full-time
- Customer service
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
10d
Senior Designer
Texas Monthly —Austin, TX
- Full-time
- 5 years
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Survey Manager
Thalle Construction Company —Texas
- Background check
- Construction site
- Research
- Paid holidays
- Disability insurance
Quick Apply
Licensed Professional Counselor (LPC) – Assistant Manager
African American Youth Harvest Foundation —Austin, TX
- $60,000 - $65,000 a year
- Contract
- School experience
- 5 years
- Adults
Quick Apply
9d
Human Resources Generalist
Keolis North America —Austin, TX
- $70,000 - $75,000 a year
- Email
- Background check
- Computer literacy
- Writing skills
Quick Apply

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client services manager jobs near austin, tx

Business Support Verifier

U S MONEY RESERVE INC
Austin, TX

Quick Apply

Job Details

Full-time
$27 an hour
5 days ago

Benefits

On-the-job training
Food provided

Qualifications

Microsoft Excel
Microsoft Outlook
Typing

Full Job Description

About Us

U.S. Money Reserve is one of the largest precious metal companies in the nation, with offices in Scottsdale, Arizona; and Sugar Land and Austin, Texas. Our priorities are great customer service and educating clients on diversifying their portfolios with precious metals.

About Position

A significant component of the delivery of our experience is the service that is provided by our administrative support professionals. We are looking for someone who is motivated, qualified, and equipped to keep up with the sales pace. Business Support is the department that supports the sales effort by confirming orders with customers, assisting them in obtaining educational materials, processing orders and following up with sales agents and clients, including a high volume of emails and phone calls throughout the day. This group's mission is to provide world-class service to our existing client base through excellent customer service. The goal is to establish a value-added relationship with our current clients. You will be provided with tools and programs to provide excellent customer service, knowledge and communication between our clients and their Account Executive.

Business Support is involved in all steps of the ordering process, from Verifying all orders submitted through the company, through the delivery of all packages. This job is ideal for someone who is: dependable, adheres to the work schedule provided, adaptable/flexible, career focused, functions well in a team environment and is extremely detail oriented.

We provide on-the-job training in our systems and how to quickly and efficiently locate the information needed for customer inquiries. This job will require you to have a clear, excellent speaking voice and phone etiquette with the ability to focus and multi-task with competing distractions in a fast-paced environment. Candidates will have a great working relationship with others on the Business Support team in all offices.

We are looking for professionals experienced in over-the-phone customer service, who work well in a team environment with the ability to answer and manage incoming calls and emails quickly, politely, empathetically and with a professional voice and manner.

We are a culture of high performers with the utmost commitment to integrity. Our team environment is full of initiative-taking and supportive colleagues, and we can’t wait for you to be a part of it.

Hiring for the Following Schedule:

4 10-hour days:
- Sunday, 8:00 am-6:00 pm CT, and Monday - Wednesday, 8:30 am-7:30 pm CT.
- On Sundays, you will be required to work through lunch, with food provided by the company
Daily overtime required when dictated by workload.
Hours are subject to change with prior notice.

Skills

Ability to handle multiple tasks and operate in tight deadlines
Exceptional computer skills including ease of toggling between multiple systems to complete tasks in a timely manner
Ability to focus and multi-task with competing distractions in a fast-paced environment
Excellent reading and interpretation skills
Adhere to work schedule provided
Excellent voice and phone etiquette
Strong attention to detail while maintaining focus on overall quality and accuracy
Able to think fast, find answers, and respond quickly to customer issues, all with a polite, empathic, and professional voice and manner
Answer and manage incoming calls and emails

Responsibilities

Speaking directly with customers to confirm accuracy and completeness of all orders, following our Verification scripts verbatim.
Confirming customers’ understanding of our company policies and recommendations.
Supporting all locations in Arizona and Texas.
Following up with the customer and Account Executive as needed throughout the ordering process.
Following and adhering to all policies and procedures.
Logging into phone system, ready to go at the start of shift.
Documenting customer interaction and making notations to customer records within the appropriate system.
Ensuring all tasks are completed before leaving for the day. Business Support maintains a flexible end time as our day is done only once all our tasks are completed for the day, the board is clear, and all Sales staff have departed for the day.
Retaining information when cross-training on different tasks/SOPs.
Entering customer information & order processing across multiple software systems.
Reviewing customer accounts and correcting/adjusting upon request.
Handling order inquiries from account executives, managers and customers.
Maintaining current review of incoming emails.
Providing clients, account executives and team members with high quality, individualized phone support, processing and satisfying inbound requests for information, and providing suggestions to ensure we provide world class service to our clients.
Processing clients’ orders with precision and following through on any needed details including keeping the account executive informed of any changes.
Delivering accurate and prompt resolution of requests and relaying necessary information to clients, our agents and internal staff.
Researching and analyzing requests to ensure successful outcomes and/or resolutions.
Reviewing notes, requests and emails from account executives and completing action items promptly.
Documenting all communication and updates on customer records in a timely manner.

High School Diploma (or equivalent)
College Degree; or four plus years’ experience providing customer service or support to clients
Positive attitude
Experience in financial services
Previous call center experience is a plus
Proficient typing, at least 80 wpm
Team player; Works well with others in a team environment
Ability to memorize, recall, or research answers quickly
Work history which demonstrates stability and aptitude for advancement
Proficient computer skills (ability to access email and the Internet) and proficiency in Outlook, Word and Excel are required. Microsoft Dynamics 365 is a plus
Excellent written and verbal communication skills
Outstanding teamwork and time management skills
Excellent interpersonal skills
Excellent listening skills
Strong collaborative mentality with a desire to achieve personal and company performance goals
Ability to interact with clients and team members in a professional and respectful manner
Detail-oriented and self-motivated
Curiosity and ingenuity to help implement new client‐related technology solutions as well as creatively build and maintain methods and procedures of the company

Quick Apply

Refine Your Search

client services manager jobs in austin, tx

Business Support Verifier

MEP General Superintendent

Outside Sales Representative/Account Manager

Veterinary Oncology Supervisor

Service Sales Account Manager - HVAC/Mechanical (Hunter/Cold Calls)

Interior Designer, Sales Consultant

Senior Estimator Heavy Civil

Commercial Sales - Account Manager

Associate Director, Maintenance and Operations

Southwest & West Austin Area Roofing Project Manager (Uncapped Commission)

Chem-free Commercial Account Manager

Appearance Attorney - Texas Licensed

Associate Attorney- Relocation Required

Residential Area Manager

Case Manager II, Jail COC, MHA, Pos. #561, Corpus Christi, TX

Social Catering Manager

Senior Designer

Survey Manager

Licensed Professional Counselor (LPC) – Assistant Manager

Human Resources Generalist

I want to receive the latest job alert for client services manager in austin, tx

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